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Customs broker
1. International Specialists Inc - Boston
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· 16 reviews
177 Milk St # 2, Boston, MA 02109
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Kristina Srzentic: I have nothing but words of praise for ISI, especially Mike, who helped us with our move. We had to ship our household from Boston to Switzerland and most agencies, and agents strung us along with quotes, offers, checking this and that so that we came dangerously close to the move date with no boxes packed or anything handled and I was beyond frustrated and miserable. I decided to give another go and called ISI, and got Mike who turned around our miserable situation in one day! We meet the next day, he organized EVERYTHING, and few days later our boxes were picked up- just like that, no fuss. But not only that he handled this super professionally and in no time, he persisted in checking in, checking with destination agent to make sure our shipment arrived, and kept engaging until our stuff was delivered to our doorstep in Switzerland. Whatever you need your shipping to be, Mike is your guy, he will ensure 100% professional, effortless and carefree move, and I cannot recommend him enough.
John Koury: Worked with Cathy to file customs paperwork and coordinate pickup of an LCL shipment arriving from Japan. She was of great help throughout the process and was always very willing to teach me about the areas of importation that I'm less experienced with. Will definitely be returning for future shipments.
Michael Griffith: Service was thorough and considerate. Pricing was very good. Principal checked in and provided support as needed during the entire international shipping process. Truly felt valued as a client!! Highly recommend!
Arthur Clark: #luvisiinternational!!!super smooth transactions/well organized and responsive international broker, our broker is Mary Ellen, truly not sure how we would get anything across the oceans but not for her efforts and the support she recieves from everyone @ ISIThank Goodness!!!!
Kramer: I had the pleasure of working with Mary Ellen from International Specialists to clear my 1992 Suzuki Cappuccino through customs. I was late to start the process and she was super helpful in explaining what I needed to do ASAP and what could wait until the vehicle arrived in the US. She was no nonsense and explained everything exactly how it was / priced everything very fairly. Her email / phone communication was fast and informative, and she had an answer to every question I had. Then once the car cleared customs I had my paperwork to send to the DMV for registration within a week, and she coordinated with my shipping broker to get the car transported as soon as possible.Bottom line, excellent service, quality people, would recommend Mary Ellen to anyone looking to import a vehicle without worry.
Saad Al: Positive:ProfessionalismGreat service and very transparent, customer service was professional and responsive. Highly recommend!
Yara Mannaa: Positive:Professionalism,Quality,Responsiveness,ValueThis is hands down the best international shipping company that I’ve ever used. They are very fast, efficient, and responsive. I shipped things back to the middle east using them and everything arrived on time and in perfect condition. I will definitely use them again when I need to ship everything back home. Thanks guys :)!
Esra Shishtar: My experience with ISI has been nothing short of amazing! I needed to ship my personal effects to Kuwait after completing my PhD studies in Boston. After contacting many shipping companies, I decided to go with ISI. Mike was very professional, helpful, and answered all my questions over the phone. Their air freight rates are extremely competitve so I ended up shipping my items through air. The entire process from filling out the paperwork to picking up my items was seamless. All my items arrived in Kuwait (safe and sound) within only 4 days! I strongly recommend ISI for anyone who is looking for a reliable and professional shipping company.
Hmoud Al-Khabir: 5 stars, company was great shipped my bags to Dubai without issue at a very good rate... i told my friends as well
Nicholas Moretto: I had 2 shipments successfully imported with ISI but the 3rd time around I have had a shipment sitting from the SAME supplier for well over a month. This is added a lot of additional costs for my company and has caused a lot of issues. I reached out to Terri multiple times and said she would figure it out. Apparently she can't figure it out. No excuses for service like this.
Josh L: Very informative and helpful initial consultation; Mike and Theresa were pleasant and professional during our phone conversation. I will be doing business with ISI based on multiple factors, including; knowledge, expediency, honesty, clarity, professionalism, services provided, cost and others.UPDATE: Now that I have contacted ISI to begin working through our business needs I have been literally hung up on twice by Theresa on purpose. I was hung up on during our conversation and subsequently called back thinking a possible bad connection occurred when I was met with a phone picking up and then being slammed back down. Definitely not doing business with ISI moving forward. Plenty of options to choose from.
Najla Alkaabi: Very professional company. The price and the service were excellent. They were on time in picking my stuff. Very friendly and professional.I highly recommend them.
Abdulgafor Alfares: It is extremely bad experience I had with this office. I sent my stuff with them from Boston to Dammam in Saudi Arabia; however, I got half of my stuff are missing at Dammam Airport. I have no idea where were they missing at this office or at the airports. Furthermore, this office did not inform me that there would be a big chance that I would miss half of my stuff when I want to get them at the airport. I was confidence and guarantee this office will deliver my stuff as they were. Hence, be aware when you send your stuff with any office. This office just wanted your money after you paid them they did not know you . Also , they will never help you out with your issue.
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Logistics service
2. Tradewin - Peabody
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· 2 reviews
795 Jubilee Dr, Peabody, MA 01960
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John Speranza: Great people
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Logistics service
3. Crane Worldwide Logistics - Stoneham
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· 1 reviews
200 Fallon Rd, Stoneham, MA 02180
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International trade consultant
4. Agathon Associates - Boston
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· 1 reviews
6 Beacon St Suite 715, Boston, MA 02108
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