Best Electrical Substation Lowell Near Me

Brett Richard: Whoever is in charge of new electrical hookups should be fired.

peter podlejski: It is cold and windy out today, these guys are suffering. They are doing the best they can with these weather conditions, I know that I do not want these kind of work conditions.

Justin: Power's out for the whole block for 23 hours and their website doesn't work. I haven't seen the stars since i was in the desert. Guess that's a plus. But yeah.... this is not good.

Sean Farrell: 45 minutes to an hour on hold is the norm.I finally received my gas bill and was excited I no longer had to deal with their customer "service" on the phone. Time to use their online service and stop wasting time listing to how they are experiencing higher than expected call volumes.Unfortunately, the "secure bill" was supposedly password protected with my service zip code. I've tried every zip code they could of possibly used with no luck. This means I need to call them AGAIN (no doubt an hour of a phone tree nightmare) on Monday to explain I cannot pay my bill due to their ineptitude.Just let me pay my bill online!

Chris Rabbit: These people lie, and they will waste your time. their customer service is inefficient, their customer service representatives are rude and unaccountable, And they even recently over pressurized lines in Massachusetts after Columbia Gas did, endangering countless lives, All the while subjecting customers to a dangerous lockout because some people that work for the company don’t like to work with people they consider illegals (wrongly).National grid needs to go. this company needs to fold, like yesterday.

Mavine Selano: customer server is really bad . I agree these people are the rudest i have even seen in my life. I do not understand why national grid hire these people . Especially the gas phone service(a guy ) . He is really rude ; and he keeps yelling me every time i ask him to repeat . I am looking for another service if there are still such people working in the National grid.

Wahid Khan: Really bad customer service, these people are untrained and super rude. Their system is bad, I called from different phones and I still couldn't hear them clearly (I am not deaf), if you let them know that you can't hear them, they will just hang up.

Nelson R.: Worst company I've ever dealt with. They know they have a monopoly and that people depend on them for their energy needs. Therefore, they put zero emphasis on customer service. They couldn't care less whether you're happy or not, because you HAVE to go thru them for your electric and gas. The people that pick up the phone are often rude and willing to help. Their billing is very shady. I have gone an entire month without using any big appliances in my house just to see if my bill would be any lower. The difference is minuscule. And, god forbid you have an outage. You'll be without service for at least half the day.If you can go thru another company, I'd advise to at least consider it. It can only be an improvement.

Jen Joncas: Prices seem to be going 🆙!!! Please, can you help me find a list of the carriers that we can choose from example: Verde, I really do not have a memory of any others due to the fact that I've had 3 Strokes in which my memory was affected in some cases!!! I really would appreciate it if you are able to help me. You could also mail me a list of all the Suppliers that would be great to have!!!Jennifer Joncas1337 Pawtucket Blvd.#12Lowell, MA 01854

D T: Over a hundred substantial leaks in National Grid's natural gas lines in Lowell, MA alone, and NG continues to do everything they can to avoid repairing these aging and dangerous lines. Shame on you for putting our community in danger for your profit's sake, National Grid.