Best Fixed-base Operator Lowell Near Me

Isaac Ralston: Great place to stop on any route taking you through Boston. Great facility and very friendly people!

Becky Holland: Friendly and efficient staff. Comfy area to wait for your plane. If you valet, your car us warmed and ready to go when you arrive back home

Kevin Sabarese: Worst signature in the country and we are a tenant. I can't imagine how they treat transients.

Annie Halle: Cindy here is an incredible & amazing CSR! She went out of her way to give us 5-star service!! Best in the country!!

Robert Katz: It was my first time flying on an eight passenger plane, and the flight couldn't have been more comfortable. The crew was terrific and we all had a great time

Alex S.: Great staff

Steven Crabtree: Efficient.

John Sheehan: Excellent Service.

Timothy Abney: It's always a treat when we get a teip to BED knowing exactly what to expect. This is Signature service done right!

Ty Manegold: Attn: GA pilots- AVOID THIS PLACE. Arrived at 8 pm. Plenty of staff and no other customers. After I parked where their marshaled me to, they wanted me to start it all back up to taxi 150 feet away, despite there being no rush and the fact that they have a tow tug. Isn’t that what the handling fee is for? Excessively high parking, handling, service fees that just keep adding on but also no real service provided. I got 4 different prices for fuel and wasn’t really sure what it was until it finally got filled (only way to wave the $50 landing/handling fee for a single engine normally aspirated light airplane). No transparency on prices and even the staff didn’t know anything until they looked it all up...like the price of fuel. Took 1:15 to get gas and my bill when we checked out two days later. Shirley was the woman behind the computer who appeared to have major troubles with the advanced technology (phone and a computer), and had absolutely no friendly customer service. You’d get friendlier service by the cops if you crash landed on the interstate. Avoid avoid avoid this place and this airport. No public transient parking either. Will never return.

Larry Sundholm: This place was horrible. They could not follow simple directions and took almost 2 hours to get my plane and asked me on 6 separate accounts for a fuel order I gave them multiple times. Horrible place.

J T: Busy, perhaps a little overwhelmed, the service was a little slow and disorganized.

Arthur Chu: Courteous and professional. Sizable operation but still has that small town FBO hospitality. Highly recommended for BED.

Robert Katz: It was my first time flying on a passenger plane, and the flight couldn't have been smoother and the crew couldn't have been more helpful.

Nancy Gale: Good terminal. Hard to find because there is no Rectrix sign

Daniel Geaslen (IndoBushPilot): They need quiet rooms for pilots to sleep in.

Marc Salveson: Great FBO! One area that needs improvement that I saw, is the line crew should be a little more attentive. A few times we had to track them down to get service.

Karen Mitchell: Thank you to the professional, helpful, friendly team at Rectrix. I flew in with one passenger in a small single engine plane and was treated with the same level of respect and courtesy that the private jet’s crew and passengers enjoy. Rectrix can help with any travel need/detail you have, just ask Jen, Ashley, Hunter, and Connor—they were great! March 2021

Jamfizzle daParbombdizzle: Rectrix Aviation you know those high-end luxury magazines with those high-end luxury fbos this be one of those fbos I went to Rick's and the staff were outside working with a corporate charter jet and I think they have car to plane service if you order that as well most of the job situation seems to be online so this is a great place on the west side of the airport blue skies my friends

dannyaida: Nice

A C: Good private airport. I provide Limousine service to this one.

Jim In Brick: Very nice facilities.

Jacob Lloyd: Great place to travel from

Robert Coles: Great service

Georgia Raysman: I love Rectrix-two professional pilots, great service, large comfortable planes. Especially love their Nantucket to LaGuardia flights, where their use of the Marine Air Terminal means you skip TSA lines when you're hading to ACK, and get delivered directly to the taxis (coming to NYC). They are a very well-kept secret but they should do more to encourage Nantucketers to visit NYC on weekends to fill up those flights!

Tina H: Wonderful Administrative Assistant. Very helpful and courteous.

John H: One of my favorite FBO’s use both this and the SRQ Location. Service is fantastic!

Robert Platten: Nice FBO and staff

Mike Wilcox: Great service awesome pilots

CFI James Parks: Lovely staff, with hot drink maker, make sure you greet the staff

Brian Lee: Line service always work so hard and provides great customer service. Nice customer lounge area as well as a pilot lounge with flight planning room available. Lots of parking with cameras in the parking lot for security.Customer service staff behind the desk is very friendly and helpful to go above the call to resolve any problems. Very clean FBO.

Cam Oiler: Amazing service! My favorite FBO! STAFF IS AMAZING!

John Whalen: We ended up needing to land at unexpectedly at Manchester NH recently. It was late in the evening. Fortunetly the line man Al helped us find transportation and a hotel. The airplane was secured and fueled for us. On departure the next day the staff was helpful and courteous.

Scott Lumb: Awesome customer service always willing to go above and beyond anytime of the day no matter what needs to be done

Sandy Robinson: I would give the staff at Manchester a 6/5. They were amazing. So friendly and helpful. Loved them.

Lukas: Great service at the front Desk ! Thank you guys for all your help!

Rod Raymon: Very slow getting fuel and supplies to the plane, seemed quite disorganized with the ground crew.

Jay Nutt: TERRIBLE service. We’ve been sitting here over an hour waiting for a GPU. No ONE else in the building! We requested it last night with our fuel order, this morning prior to coming to the airport, again when we arrived and several times since… NOTHING but excuses and lots of terrible Boston attitude with it.It’s unfortunate that this is the only FBO on the field, because competition would put this place out of business!! 😡

Dave Sundlof: Excellent service. Quick fueling.

Thomas Schullan: Sehr angenehme Atmosphäre! Freundlicher Service!

Joel Gray: Last minute (nearly impossible) itineraries were easily accommodated despite impending Winter storm and holiday Americana chaos. It’s the only Rodeo in town, so projected and assumed superiority is expected; is what it is, people.

Ken Maher: fine

Bo: Bad staff bad service. Been in many times not by choice.

Robert Platten: Great staff.

Tomislav Tolj Egui: This place doesn't even deserve one star. Unfortunately, there is no way on google to rate with 0 stars. The worst Signature FBO that I have ever seen in my entire life as a pilot. I have flown with my company and as a GA pilot and both time I have received extremely bad service.Costumer service (from the ramp agents to the ladies behind the counter) its very bad. I haven't even open the door of the plane and you can tell how bad the costumer service is. Very Mean personnel, very bad attention, very bad manners from the ramp guys.I wish I could not come back to this place.

Christopher McCormick: It was a good experience!!

John Villela: I highly recommend it.

Doug80 Whooo: Very nice facility, very friendly

Andrew Rhoden: Signature Flight Boston has the absolute worst service I've ever experienced. The Agent behind the check-in counter was the rudest person for no reason. I approached her and gave my tail number and she looked at me as if I didn't belong. Then proceeded to ask if I was flying out. Why else would I be there with bags and asking you about my check-in?

Brian Peddie: Very helpful FBO. Nice facility that is so close to the main terminal that you do have to X-ray your bags etc, but they are efficient and fast.

Mr. Madsen: One of the slowest FBO’s in the country.The staff is nice, but a quick turn can take an hour. Other locations can do it in under 20 minutes.

Kronos Blade: They are the only FBO on the field so they act like it. They need to call pilots when passengers arrive as we are in the plane getting things ready. Passengers sometimes arrive early and we need to know that.

ismael salinas: Les recommends benir aki a. Boston es ermoso

Domenico Franzan: Top service!!! Thank you

Kris: Used to work for signature, and this place is appealing to the eye but the execution of service was sub par fuel order was slow dealing with the car was pleasant but the actual execution of what was asked for felt like dragging feet.

Colby Kelley: They are top notch