Best Ford Lowell Near Me

Sina Tith: We bought a 2023 Ford Maverick from McGovern and they sold it to us at a fair price. Robert Keenan is our Sale Consultant and is a pleasure to work with. He was fast and efficient to get us in our truck. We denied some of the extended warranty and dealer add on as we did not need it. Robert didn’t pressure us into adding them on and made the sale super smooth. Will look to purchase more trucks from McGovern Ford in the future.

Judi Reed: We had a great experience with a salesman named Efe at McGovern Ford. He was very professional, knowledgeable and helpful. He answered our questions, offered assistance with car details and made the entire experience of buying a car extremely pleasant. We purchased a 2020 Ford Edge and we’re very happy!

Josh Taylor: EDIT of review!While buying here was hassle free the “Exceptional Service” they have totally skipped the Service department.First time it rained I noticed a roof leak on my new 80k truck. They took it into service, roof lights were leaking.The dealer had my truck for 2 days to “replace” the roof lights as they said.Took them 2 days to smuck up all my lights with silicone and get it all over the paint and sunroof.. guess they wanted it to dry before giving me my truck back,,Beware! Do not have your vehicle serviced at this dealer if you care anything about quality. This hack patch is totally unnecessary and unacceptable.Now I have this mess while I wait for Ford Corporate to find another dealer to fix the mess these clowns left.Complete joke…Orlando, thank you for your hard work and dedication to the customer! I purchased the white F350 from Orlando 11/22 and traded it in yesterday for the Blue lariat.. Orlando was very helpful throughout the entire process. Looking forward to my next purchase at McGovern Ford, provided they keep Orlando as the top tier salesman!

Ciara Diing: Love my car,the company and the sealer are very awesome, thank you so much,Mr Darlon Lopez for everything you do I really appreciate your help,Keep being the best ❤️❤️

Vanessa bahls: Bin was my sales person,he did a great job , Highly recommended.

Paulo Rodrigues: I dropped off a truck for service 2 months ago, supposed to be under bumper to bumper warranty/insurance but they still got me for $700, I requested a second key for the truck, I was charged for it but I didn’t get the key, I keep calling everyday about this and no one resolve my problem. Are you ever going to give the key that I paid for?

ryan healy: Got me scheduled for service quickly and took great care of my truck!

Marc Holey: Had a Lease vehicle from York Ford, Now Mcgovern Ford , Had the pleasure of working with Jim Fauci, and Rob Rapazzo. I ended up buying my leased vehicle out and these guys made it Easy and simple in and out the door. I Highly Recommend Mcgovern Ford and I will definitely go there in the future . I had a much better experience then when I originally went in when it was York Ford, Thank You guys for such an easy process. Although I just noticed this says of Lowell, this was the Saugus Ma Location

Gina Amore: I had the pleasure to work with Robert Keenan at McGovern Ford of Lowell. He really did an amazing job helping me get a vehicle that worked for me and my family. No pressure at all from him. Great salesman.

Rebecca Stickney: I had the pleasure of working with Orlando today. He made the process of purchasing my new Grand Cherokee as easy as you could. I will be sure to come back and hopefully work with him again, come the time of buying a new car. I will also be telling my friends and family to come here, because of him. Thank you Orlando!!!

Shareef Kotb: My shopping experience at McGovern Ford of Lowell was amazing and absolutely unmatched. Johnny Raneri was absolutely amazing, the management and all the staff were great, and I thoroughly enjoyed the whole experience! I would absolutely recommend McGovern Ford of Lowell!

Jeremy Nerl: Very happy with my experience purchasing my Explorer at McGovern. I came in an hour or so before they close, Orlando took care of us and stayed well past close showing us the vehicle and test driving, never felt like we were being pushed out the door. Best vehicle purchasing experience I have ever had, Thank you to the sales manager as well, very pleasant and never felt like I was being forced into buying anything and made sure we got exactly what we wanted. This is our new family Ford Dealer.Thank you

Kerry Michalosky: I had a WONDERFUL experience purchasing my 2023 Bronco from here. Bin was the salesman I worked with and from day one he went above and beyond to help me find the exact vehicle I wanted. The sales manager Anthony, and Corey who handled the paper work, were also very helpful in getting me a comfortable finance on my beautiful new car. I traveled from Braintree where I have 2 local Ford dealerships. The customer service I received here has made me a loyal repeat customer!

helton henrique: excellent service

Chris Mason: All I can say is the management and the service department got this s*** together I brought my Expedition over there to get me paid he told me about a week and a half I got my truck back in a week and a half the night before it's snowed really and they cleaned off my truck started it up give it a jump start and took all the snow off of it scraped the windows very nice team over there get what you pay for kudos to McGovern Ford

Geoandir Madrid: Great Service, very helpful.

skatermdp: Just bought a Truck from McGovern Ford. Mark H. was awesome and helped me get exactly what I was looking for

mike ripley: After waiting 6 weeks for a apt my truck has been their for 4 weeks now. I was promised it would be ready in 4 days from the day warranty work was authorized 2 weeks ago!

Rehema Muyanja: Exellent service with Bin Wen my Salesman. He was very knowledgeable about the care of interest for me. He was kind & professional. Kept my stomach full with pizza😀

Erin DiPersio: I had a great experience at McGovern Ford of Lowell. Carol and Mutaz were both great resources during the purchasing process. They were both very knowledgable and took their time making sure all of my questions and concerns are taken care of. I highly recommend checking them out for not only new cars but for used vehicles too!

Allan Burndrett: had a oil change rotate tires they did a inspection of the car

Patricia Bosak: I bought my 2017 MKC a year and a half ago. I was told I would get a second key. My salesman never contacted me about this. Well I received a call a week ago from the service department about this. The salesman called me back and said can you bring your car in for us to program the key. I moved and live 2 hours away, he proceeded to say “you will have to pay out of your own pocket”. It’s clear the salesman didn’t care as he already received his commission on the sale. I would never recommend him or this dealership after all of this.

Raymond mugerwa: These guys gat the best cars

Karen Gelinas: It was my first time ordering a new car and the process went very smoothly. Sovath and John were very helpful especially in the final process of getting all the paperwork I needed to prepare to pick up the new vehicle.

Richard Hansen: Excellent Service

chris smith: Sovath and crew made buying a Lincoln very easy. I bought two cars recently and cannot be happier. A plus service at a great price!

Crispy Chicken: Buyer be very very aware . you must take your vehicle from there to another place to be inspected don't trust them.

Terry Gerrish: Usually service here is excellent. Today, I was initially happy that they had changed the oil and addressed the issue of two of my tires that had slow leaks. I told the intake person I had filled them multiple times.When I got the car back tire pressure was fine - for 5 days - until the pressure began to fall again. I took the car to Towne Fair Tire in Billerica, who removed a screw from one tire and a screwdriver shaft from the other tire.There was a breakdown in communication between the person receiving my request for service and the person who ultimately performed the service. I felt as if someone took the lazy way out, which is not the standard of care one usually receives from Gervais service.

Nicholas Lupoli: Always top notch service..

Paul Harrington: Pickup was on time, and all issues were resolved, and my car came back that afternoon

Millard White: It's an excellent place to do business

Lisa Mansfield: I bought my 2019 Navigator thinking with that came the fantastic service that I was promised upon purchase. Well the service pick up and delivery, leaving a loaner car, lasted all but a year at most. "Sorry we can't do that at this time. We have no cars available. We have no driver available." Fine I am not under the impression I am royalty and I am capable of driving to get a service done and waiting (though this service was regarded as guaranteed at time of purchase). I do however expect, at the very least, to have a quick exterior wash done as part of the process. Nope! Not even that. I, unlike the other reviewers, have not dealt with rude employees but the service could certainly use some TLC. When you pay an exorbitant price for a vehicle and are told you will have outstanding "VIP" service and you could get the exact same work done at a fraction of the cost, closer to home at Jiffy Lube or the like, it is beyond frustrating. And don't get me started on booking a service on the app and then being called and told "sorry that day/time is not available"....every. single. time

Donny Wolf: Sovath and Key are good people. (Car Salesman and Financial Officer). We couldn't come to a deal basically because of my credit but the overall experience was better than expected. I wasn't hounded to no end by the car Salesman. He let me take out the vehicle for a test drive on my own. Not too much pressure from these people. Actually, I. THE END we DID make a deal and the car has been great.....

Robert Dempsey: This is the 2nd time I have purchased a Lincoln at Gervais and the sales team has been great to work with. Plus....the new approach of ordering the car and receiving status updates on the production and shipping of the car is greatly appreciated.

Bruce McElrath: Very happy with the service(sales man) and the car,so far. It's been a pleasant experience.Since the last review I've had a problem with a strut. The implied warranty lists front and rear are covered. The service department ran the part number and naturally it's not available and of course not covered.It surely not the agencies fault for either, but I do feel mislead by Lincoln.

Mike Dunleavy: Very up front with all issues which were resolved professionally and at very reasonable charge. The entire service dept was courteous and understanding to any concerns. Most of all, I felt like I was the most important customer to them during my time and my repairs were done to a T, and without delay!

Jim and Joanne Sordillo: Very pleasant service. Went for an oil change and recall fix, but the actual wait time was much longer than estimated

Hassan akoury: Worst experience ever bought a truck that needs breaks had the worst experience will never go back there made me pay for half of the work after buying a 35000 dollar truck bad service Departement Rude will never use that dealer again

King Cairo: I've been dealing with gervais for years. And they always have great service and good pricing.

Sean King: Ok while you are buying- but service is slow

Christopher Clark: Gervais Ford takes great care of my company vehicles. They always take my trucks in when I need it.

C R: Honest service done quickly and done well.

John Mclaughlin: Transaction of buying a Ford Maverick went smooth. Thank you!

Charlotte Waitkus: I don’t know what I do without this place. They have helped me so much with the car. I got my car elsewhere and had trouble with my Ford Edge SE. This place has helped me so much …-the staff has the best customer service. If you need your car fixed or have struggled with other car places that have fords. Go here they treat you very well ….

John Mark: Excellent customer service. Took my EV in for an issue and checked it out. I appreciated the honesty that they couldn't find any issues requiring service. They were upfront and transparent and I never had to ask what was next. I would take my car to them again.

Susan Nault: I would highly recommend Gervais Ford! Their customer service is top notch! They made ordering my new Bronco easy, kept me informed of it's status and made trading my car in and financing my new Bronco seamless! Everyone from the salesman, owner and finance associate were friendly and welcoming!

Dan Hall: Friendly, professional and knowledgeable staff. Addressed all of my maintenance needs and concerns with accurate cost estimate. Thank you very much Gervais Ford!

--: Avoid salesperson/manager Mark Fermanian at all costs! Was unable to close a purchase with Mark and he got VERY aggressive and angry. Very uncomfortable experience, would suggest shopping elsewhere.

Keith Lurvey: Service.My truck is serviced on a regular basis. The service is top notch

Jeannie Pinney: First time with the service department at Gervais. Sheri was so friendly and welcoming. I had a recall completed as well as minor maintenance. I am very pleased with the service and price. See you soon!

John Marschall: The Quick Lane team is always organized and keep you informed.

Juan Alejandro Loza: Happy with service

l webster: Mike gervais and the entire service team, are thorough, prompt and professional

ray Maclean: Although it took eleven months to get. I can't say anything bad about Gervais Ford. It was a pleasant experience from start to finish.

HAROLD SALANT: I own a number of different cars from different manufacturers. The service department is the best I have seen in years. Lou in the Fast Lane has always gotten my Ford and Lincoln in when needed and has taken care of warranty work without any issues. I feel I need to purchase my next car from Gervais because no other dealer has been as responsive.

David Salter: In and out in no time at all. Happy with the service.

Daniel Simkewicz: I called to have service completed on my car on Wednesday, 11/9 and the team did a great job in servicing my 2013 F150. Big thank you to Lou and his team.

Philip Goff: I deeply appreciated the promptness and courtesy of those in the service department as they responded to my problem. I couldn't believe how quickly the work was done. I'm glad I took the car to Gervais Ford

Tim Bariamis: The only good car dealer experience I've ever had. They're service department is excellent as well. The owner gave me his truck to use when they ran out of loaners.

David O'Leary: I took advantage of your mobile service for my RV. I was extremely impressed with the technician and the whole process from putting down a mat with coffer damn to the timely execution of the service. I will always use the service from now on. It was great being able to work from home and have everything done without me waiting at the office or trying to arrange rides to drop it off or pick it up. Just Great!

Fred Laroche: I have bought a car at this place he doesn’t last 4 months and i m not that the first person that have that issue

Carlos Campos: Thanks Guys for the service and the car that I got. I strong recommend this place. Family business, nice people and good service.🙏

Cihan Bahadır: Nice Guys

Leonardo Campos: Best price and cars around!