Best Generator Shop Lowell Near Me

Mike rose: Communication is the biggest challenge with Boston Generator. Make sure they fully understand what you want ahead of time. Try to speak with the woman in the office as she is good with people. After reading how the company responds to customer feedback you get the idea...

K J: I was on the road with the family, had a RV generator issue. Owner dropped what he was doing to help me. Was able to diagnose and remedy the problem. Not many shops out there that have heart, nice to know there are good guys and good mechanics out there. Highly recommend!

Lin L'Heureux: So happy we picked Generator Pro. Fast response, professional and friendly. Absolutely stellar customer service, and wonderful folks to work with. Highly recommend!

Jessica Parker: Generator pro has always come to the rescue. The owner is fantastic and very knowledgeable. All of my questions regarding our generator are answered thoroughly and efficiently right then and there. I know I can always count on them and recommend them for all generator needs.

Chris Roche: Called and requested a repair and service on my whole house Kohler. Scheduling was easy, techs arrived on time, explained what they were going to do, found and explained issue found. Completed repair without hassle. First time we lost power after repair and it started with no issue. Highly recommended.

Cassie Farley: 10/10 Experience with Generator Pro. I have had them out to my house twice to fix different parts of a previously installed generator. Excellent customer service.

Lyndy Burnham: After seeing other online reviews for Generator Pro, I gave them a call. I needed a 5 year old 9KW Generac propane generator serviced (routine preventative maintenance). I called the office on a Tuesday in mid September and spoke with Keisha who could not be more pleasant and accommodating. She was truly happy for my business and fully explained what to expect with regard to time, scope of service and anticipated cost. They were able to schedule me for a Thursday time slot of the same week. Kyle was the technician who arrived right on time (I was given a 2 hour possible window and he arrived after about 20 minutes). He got straight to work and allowed me to watch and ask questions, ostensibly so I might be able to do quick troubleshooting myself in the event of a problem). He answered every question and explained the work he was doing. The battery that starts the generator was marginal after about 5 years and he gave me the option to replace if I wished. Batteries have gone up in price recently due to supply chain challenges and I opted to have him install a replacement (which he had with him), rather than having to deal with a problem mid winter. After the quick service was completed, he did a quick test of the auto transfer switch by turning off the house power briefly. The generator started quickly and without hesitation. I am now good for another year and will definitely contact Generator Pro again for any service needs.

VIC PAUL: Doug, Trish, Paul and Noah.We have been married for over 50 years and in all that time we have never dealt with a company that is so completely perfect. Friendly, competent, and professional.Thank you,Vic and Mary Lou

Zach Billings: Friendly, professional, knowledgeable. Generator Pro made me an appointment quickly, for a tune up service on my Generac. They were friendly and clear about price and expectations. Kyle, the technician that came out, was very knowledgeable and took time to explain things. Michelle in the office was great with scheduling and post-appointment follow up.For what was needed, the service wasn't cheap, but no home services are these days and it's hard to put a price on quality service in a timely manner. It's a rare thing in southern NH to get an appointment in a few days, plus competent service. I knew the price going in (they were up front) and I would pay it again to keep working with Generator Pro. I know I'm not alone in being sour on home services companies, and Generator Pro definitely stood out in a good way.

Rob Ieva: Great company to work with! Town inspector said it was some of the best work he’s seen. Had Doug and company install a full house generator and am super happy with the product and the work done. Was also impressed writhe how well they cleaned up after the job was done. Recommend HIGHLY

Donald Nelson: The whole experience with this company was terrific. They are professional and explain everything in terms we could easily understand. The quality of their work is excellent

Ahmed Hafeez: Awesome team. worked non-stop to make everything work.

michael corkery: Excellent experience....I was a customer at another company and needed an annual maintenace on my generator...Michelle in the office scheduled an appointment a few days out and was super hands on with details on what to expect. The technician was very friendly and knowledgeable he went over all the servicies he performed and load tested the generstor before he left. No upselling on anything not needed .Pricing was excellent and the office followed up to make sure all went well. Great business to work with

Rick Weber: We have been a customer of Generator Pro since 2013. Generator Pro is reliable, capable, friendly, and is a pleasure to work with.

High WInds: I got several quotes for a generator. and an electrical panel upgrade All were around the same price, but when Doug was checking out the house to prepare the quote he noticed a gas smell and spent a good bit of time looking for the leak. I figured that if someone spent that much effort for something that wasn't his issue and for someone who wasn't a customer that that was a very good sign, so I took the Generator Pro quote. They were great through the whole process. They kept me informed of what the steps would be and how long to expect things to take (generators were on back order, so it took several months to arrive). The crews were friendly and professional. The quality of work was excellent. I was very happy with the install, although a little on the fence about spending so much on a gas line connected, auto-start generator. Then, about 3 weeks after the install was complete we lost power in my neighborhood. The lights went out briefly; the generator came on and we were back to normal throughout the outage (which lasted several hours). It was fantastic, and I couldn't be happier with the generator.Overall I recommend a whole house auto-start generator. If you are going to get one then Generator Pro is the company to do it. They are reliable, helpful and did a great job for me.

Anthony Chase: We have been using GenPro for a couple years now for our yearly service of our generator with great results. This year our tech was Paul. Paul did a great job. He was very personable and polite. He answered all my questions I give him a ⭐️⭐️⭐️⭐️⭐️ rating. Thanks GenPro and Paul!!

Philip Stylianos: First time using this company, first time my Kohler Generator did not perform its weekly exercise...., paid for an emergency service call on a Saturday, and the owner , Doug himself arrived. Turned out the battery was dead, he installed a new one, took the time to explain everything and even tested the transfer switch to make sure it does what it is suppose to do.With a possible tropical storm/hurricane on the horizon, I am very pleased they were able to accommodate me in less then 24 hours!I would highly recommend this company for a new installation/ upgrades or service!

Susan Fay West: Recommended by a friend whom we trust, Generator Pro has lived up to all the high praise. The technical and customer service by the generator experts is quality, timely and thorough. Michelle who handles scheduling and other customer service is a pro; she is flexible, quick to respond and even checks their voicemail on a night when power outages are happening and we had a generator battery issue! She gave us several options and we appreciated that. 5+ stars. We'll be customers for life.

Mike Mcqueeney: Generator Pro was recommended to me by my mother's HOA, and I now know why. Each person I interacted with was professional, very nice, and knowledgeable. The overall experience from start to finish was just plain excellent. I would (and will) recommend them highly.

Lorraine Mcsweeney: Generator Pro is an awesome company! From start to finish top notch experience. From office to technicians very professional, knowledgeable and a pleasure to deal with. So happy with our new generator. If I could give you 10 stars I would. Hec, I do give you 10 stars!!!! If you are contiplating on a generator, call Generator Pro! ❤

Greg Costigan: I have had many wonderful experiences working with Generator Pro. They handled my parents generator install and are always available for a tune up. Excellent pricing and professionalism. I would highly recommend Generator Pro to anyone looking to work with a honest generator company.

Steve Brooks: I represent the Board of Directors for a 55+ community. We have a community bulking that could serve our homeowners in the event of a power outage. We solicited pricing from several local specialty contractors. Two had pricing almost identical, and in the range we were expecting.Doug of GeneratorPro was the most engaging and forthcoming individual and presented a number of issues that we were confident with his organization.This took place in early November 2019. Once a decision was made our concern was being able to complete the installation rapidly, and be available for this winter season. A first concern was excavation for wiring and fuel lines, plus casting the concrete foundation. GneratorPro shuffled schedules around and was able to complete this work within days, before the ground was frozen. Once the generator was shipped, the installation was completed quickly, and a comprehensive startup instruction was provided by Doug.. Throughout the process the office staff was great in keeping us up to speed on changes, weather impacts etc. Everyone on the installation staff was knowledgeable and confident, and completed work efficiently and with no negative concerns.All in all the process was excellent and smooth. We look forward to continuing the relationship with Generator Pro for our annual maintenance.