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1. Sonesta Select Boston Lowell Chelmsford - Lowell
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· 359 reviews
30 Industrial Ave E, Lowell, MA 01852, United States
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Jim Brockett: The snacks are expensive as is the beer. But the service was in great! A great team of employee's. Would definitely stay again!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Mido Tiger: No microwave, one for whole hotel.Rooms: 3/5|Service: 4/5|Location: 4/5 …More
Paul Banks: This place needs work. The toilet wouldn't flush right, and made a loud noise all night. The workers are not very professional and could use more training!Rooms: 3/5|Service: 3/5|Location: 4/5 …More
Gregory Hooks: Just an okay hotel. The ice machine on ALL three floors was broken. Check-in is at 4 pm, or they charge you $25 additional. No room service unless requested. We won't book here again.Rooms: 3/5|Service: 1/5|Location: 4/5 …More
Saschi H: Great little hotel if you need to stay in the area for a night. The night dude at the front desk was really hot. Highly recommend. 👍😈Rooms: 4/5|Service: 5/5|Location: 4/5 …More
Arianna: horrible coustuner service had 1 women working on the day I went. This women yelled at my daughter when she went down to ask for ice as their Ice machines were all broken. It took her 30 minutes to give my daughter ice. Expired products in the room. As I was going downstairs i checkout I overheard her shittalking my daughter. Very unprofessional.
Ed B: Toilet was broke and took 2 says to fix. They offered to move me but I didn't want to. Back door lock didn't work so it was propped open for 3 days. Almost fell after a small snowstorm because the parking lot was a sheet of iceRooms: 4/5|Service: 5/5|Location: 5/5 …More
Ivette Rivera: Very pleasant and cleanedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More
Bernie Faria: No room. Service or bar in place can't bring in beer from cooler. Place clean and nice.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Phil: The signs in the parking lot suggesting you lock your car due to increased robberies was an indication right away that I had made a poor choice in lodgings.Room had no blinds on the window, got a new room and the ac unit was leaking into a pan that had been placed under it.The staff was friendly and understanding though, and did their best to make things right.I will not be returning.
Cecilia Pena: -1 star.. Rude staff , hole in the bathroom ceiling. Do not recommend.. pictures to follow ..Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Kristina Babcock: I was charged twice for two different prices, it was supposed to be split between a friend and I, but she was also charged twice the rate we split and i was charged the split and full. Our door lock was broken which we told maintenance and it still wasn't working- ac unit was not working and maintenance came in at 1230 to try to fix and just said he would move us but it was midnight, no trash bags, no complementaries, just was told watch 3-5 days to see if it goes back.
Daniel Wells: No AC my room is currently 77 degrees, the fan won’t even turn on. Bad tv reception, and the internet is slow. Don’t waste your money.
Micheal Davis: I was very comfortable and happy there people were friendly and the place was clean clean clean
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2. UMass Lowell Inn & Conference Center - Lowell
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· 774 reviews
50 Warren St, Lowell, MA 01852, United States
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CS Kuo: I graduated from UML. SO, of course, I will give five stars to the ICC hotel. After five-day staying, I do have suggestions as follows:1. we (travelers) really can use a clothes closet or something that we can hang our clothes. I didn't have that in my room.2. a fancy coffee machine is excellent. but, it is not friendly to someone who needs hot water to make a tea or something else.3. There was a leaking in the bath tub. Water in was almost the same as water leak.
Amanda Gimbel: This hotel is a great value and the staff are so nice! As a young woman traveling alone I felt very secure and cared for. It's very close to cool coffee shops (Brew'd awakening) and overlooks the canal system in Lowell. Thank you to front desk (Victoria and Cailin) for answering all my questions and being so kind and friendly.
Sherri Barboza: Attended am event for UMass Lowell, Fortaleza, Lowell Public Schools. The dinner was good, desserts very good and coffee excellent. The staff were very friendly and attentive. Couldn’t find elevator, other than that top notch! Views of the canal were beautiful 😍
William Hitch: Never brought towels. We had to keep asking for them every day.Rooms: 4/5|Service: 1/5|Location: 4/5Hotel highlights Quiet …More
Josiah Dykstra: Solid C for effort... they're really trying. Owned and operated by the University means they lack name-brand polish. The ICC is also a dorm (note: guests are not allowed to use the campus shuttle). Breakfast is skimpy with bagels, yogurt, and coffee. The bar served only pizza and hamburgers with a bartender who kept apologizing for it. Had to call the front desk after midnight for excessive noise in the hallway.
Audra Garland: Not sure of any of that i was there for a work class
Ali Bell: Quit, clean and reasonable price! Love it.
DraMatik Gonzalez: Amazon packages all dayRooms: 5/5|Service: 5/5|Location: 5/5 …More
Lizzy Dabczynski-Bean: No one was at the front desk to check us in despite having a reservation. Sign said no one would be in the front desk til 7am….what? Spent hours at 1am calling other hotels all of which were booked for a long weekend. Ended up paying $500 for ine night, a room 30 minutes away. I got a refund from uMass Lowell Inn but no one acknowledged the issue or made any kind of apology or took ownership of the situation. And we were our $500 and all the wasted time and energy. 👍
Adriana DiIorio: Victoria was awesome! We had an issue with Priceline themselves and she resolved it for us quickly, and was so incredibly kind our entire visit. The hotel is beautiful and we were on the first floor and had a little patio overlooking the river! It was so great to be able to open a sliding door to the outside from our room. They have complimentary breakfast with bagels, danish, yogurt, fruit, and Starbucks coffee and tea with options to eat in a big dining room with windows overlooking the river or a space with a fireplace and comfortable chairs. The rooms were very clean. Will definitely stay here again.
Donna M.: Pros:Right in the heart of Lowell.Very convenient location.Free parkingCons:A bit run down.Not very bright or livelyRooms are ok; nothing special.Breakfast is only cold pastries and coffee. Very disappointing.The water in our room was yellow-sink, toilet, and shower. Told the front desk, and they gave us bottles of water. Called to speak to a manager and was told it was a boiler issue. I'm not sure what's up with that, but they have us $$and were apologetic.
Joan Parent: Staff Breakfast for employees of Lowell Community Health Center. Great speaker, food, staff awardsService: 5/5|Location: 5/5 …More
Raymond Gordon: Free parking, great food, and I always enjoy the conference that we have here. Staff are friendly and do a fantastic job. It right in the heart of historic Lowell. This used the be a Hilton hotel.Location: 5/5 …More
matthew linden: Update from my previous review…. They over charged me for the room. It was booked on line and room was paid in full. That didn’t stop them from charging my card for the entire stay again. Took over two weeks to get the money back. Thanks Tabatha. Wow. Really back experience.Rooms: 1/5|Service: 1/5|Location: 3/5 …More
Maggie May: Affordable clean rooms in a very convenient location.Rooms: 4/5|Service: 4/5|Location: 5/5 …More
Freidrichm: The 3 stars is a rather generous rating for this place.
Kemal Efe Eseller: Victoria at the front desk is so kind and helpful
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3. Holiday Inn Express Chelmsford, an IHG Hotel - Chelmsford
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· 261 reviews
8 Independence Dr, Chelmsford, MA 01824, United States
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david mcswain: I liked it but it was a little difficult to get to.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Luxury, Great value, High-tech …More
Richard Clune: Once you see the sign for the Conference Center and you turn in you are in a poorly lighted rutted lane through a construction equipment yard OMG don't you want to be found? LIGHTED EASY TO SEE SIGNS pointing to the entranceRooms: 3/5|Service: 3/5|Location: 3/5Hotel highlights Quiet …More
Hazel Perry: Check in was very efficient and elevators came quickly. Room was well maintained and clean. All staff I interacted with were very professional and courteous.
Amy Lang: So we got this place for the pool... of course it's not open.... and for a non smoking place... there are so many burns in our room 😳 sorry not sorryWalkability: The restaurant next door costs so much money.... with no bang for your buck.... ehhh that's that
Elena Lunde: Very friendly staffRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value …More
Joseph Mcmullen: Food & drinks: Breakfast availableRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly, Great value …More
William Wildey: Kick out the homeless would be a better place .The people who work here are greatRooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Quiet …More
Christopher Raymond: Awesome staff awesome experience thanks everyone! 😉Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Brian Sabo: 5 of 5 definitely would stay againRooms: 5/5|Service: 5/5|Location: 5/5 …More
Chris Cleary: Wish the hot water was a little more hotter, other than that was greatRooms: Very nice room, cleanRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
v1e9i8r6a: clean rooms, good service, good food.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Quiet …More
Maria Rodriguez: I have stayed at some upscale hotels and the new girl Jennifer is made for them. She is very sweet and kind and goes above and beyond for guests. Someone will try to steal her she is so good!!Rooms: 4/5|Service: 5/5 …More
Colby O: The hotel itself is great but the manager Becky was talking really bad about employees in front of myself and my family. We found it to be very unprofessional and we almost didn’t stay there but we did. We probably won’t stay there again as long as she is working thereRooms: 5/5|Service: 4/5|Location: 4/5 …More
Sina Tith: Check in was easy and fast. The room was very clean and bed was comfortable. It’s located in an odd area of an abandoned Raddison hotel. Breakfast was good but coffee tasted sour. Would stay again.
Sundar Ramaswamy: Stayed for a day and had a great friendly service.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Quiet, Great value …More
Yamaha live free or die: I rented a room for holiday inn Chelmsford through booking, and when I got to the hotel the girl at the front desk needed to swipe my card for incidentals. Let's just say there was a little mishap with my card. I called the hotel when I realized the mistake on my card the next day, and the manager Katie at this hotel was extremely courteous, and kind. She took care of the mistake very promptly, and apologized for my troubles. Overall the room was clean, and the hotel serves breakfast. The rooms are a little pricey here but if you use the breakfast in the morning, it definitely works out in your benefit. Big thank you to the management of this hotel for everything!
JEFF KLEFFMAN: Great stay!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More
