Best Infiniti Dealer Lowell Near Me

Carlos Bermudez: This was the best car buying experience ive ever had from the start to finish thank you to james galvez for taking me to the process so fast! I recommend all friends and family to infiniti and james!

eddie ochoa: Came in looking for a new car, was greeted and welcomed by Jake and he showed me the selection of cars I was interested in. He helped me out and was very helpful through the whole process! 10/10 for Jake!

Michael Muise: Eldyn was great, very helpful and knew about everything I had a question about.

Jules: Exceptional service & communication throughout my entire repair process.

Tim Mulvey: Great service team!

Megan Wynkoop: Lea is knowledgeable, kind, and so personable! This is the first car I’ve bought from her and it was an absolutely seamless process. I will never go to anyone else - I highly recommend Lea for anyone looking for a new car!

Consciously Awake: I always have a great service by Infiniti of Nashua. In and out within a reasonable time frame when having my vehicle serviced. I also want to give a shout out to service advisor Eldyn for always answering my questions, helping with any concerns regarding my vehicle, and being professional.

jeffrey colucci: Friendly, professional service and fair prices. I have purchased 5 vehicles from the dealership and have never been disappointed.

Ron Kinsey: Eldyn is a great advisor. He was open and honest with me. I will return to this service location.

Rachel Tierney: Dennis in the Service Dept was great to work with! He not only took care of my car, he also showed my daughter how to make a fantastic cup of hot chocolate in the waiting room. His level of service was top notch!

Scott Campbell: I just completed my 70000 maintenance program on my JX35.Infiniti of Nashua has always treats me right. Dennis Matteau takes the time to explain all the services and why they are important. Excellent service department.

Courtney Williams: Going to infinity of Nashua for my Service on my QX 60 was the best thing .Service on the vehicle was done in a timely manner, and everything was explained to me before it was done great guys .I will recommend infinity of Nashua to anyone 👌

Diane Skinsacos: Dennis and the crew takes care of me

john Strazzullo: Excellent Service - Jordan, Jim and Victor were fantastic

Quenah Sackie: I had a great time at infiniti of Nashua. I met Dennis who provided me with a great customer experience. I came for an oil change and my car was taken care of right away and i was in and out within a reasonable time. I also needed some minor work done and Dennis was not only very accomadating but he also work with me to give a good price.

Jose Rosario: Purchased a used vehicle off their lot and have had problems getting serviced ever since. I purchased all extended warranties offered to me. They tell you that they will cover everything. That's just simply not true. Beware of their extended warranty programs they are rip offs.I will never purchase a vehicle from them again.

Juan A Belliard: Denis was very polite and resolved my problem

Kevin Finn: Dennis and his team are awesome.Service is spectacular, he does a great job with his customers

Anne Berube: My first experience with Infinity service. Dennis was great and friendly. Got me right in and made a great start to a day! Much different than past experiences with other dealers.

Yilin J.: Great service as always!

Eddy Rodriguez: Excelente service

Tiffiny Fisher: Smart people, quick service, strong wifi. What else do you need from a dealership service center??

Sherley J: I really enjoyed my experience working with Alexa. She was honestly one of the best product support specialist I ever worked with. Thank you for helping me get into the car I wanted.

Arnold Goldsmith: From drop off to pick up everything was great Pete my service rep super helpful and easy going great all around experience thank you

Kimberly Nalbandian: Got me right in. Inspected everything and told me what I needed. My car is running great!

jacob lindmark: My sales rep Mike and the entire team at Kelly Infiniti made the car buying experience great. I would definitely recommend buying a car here.

Lynda DiGiacomo: Rear defroster wasn’t working, Nick took care of everything and kept me updated

Jessie Tuazon: I love going to Kelly Infiniti in Danvers for all my car needs! Because at Kelly Infiniti all the people that works there are super nice! From the front desk, sales rep and specially service department. I would also like to thank Pete and Casey personally for taking care of of my car needs.sincerely,Jessie T.

Yves Hyacinthe: Very professional and helpful

Heidi Taylor: Absolutely one of the best dealerships I have ever dealt with. Victoria, in sales, was the most responsive person I've ever worked with. Highly recommend!!

james mcpherson: Great experience from start to finish. Lot crew, sales, mgrs. Etc were courteous and professional. Awesome customer service

Jerry Blanchet: Very professional people to work with.

Khai Nguyen: Eric Alterio help me purchase my new car.He is Professional and polite salesperson.Attentive to customer's needsNo-pressure, didn't feel rushedTrustworthyThey listened to meQuick and painless — the dealership made the process easyQuick and clear communication (email or in-person)

Kathryn McGonagle: 10 thumbs up!!!

Barb Sherman: I visited Kelly Infiniti in Danvers on Saturday 3/25. I needed an oil change and did not have an appointment. They were so incredibly accommodating and were able to fit me in. Nick Gird immediately approached me, and was terrific about welcoming me back to the shop and going through what my vehicle needed. He was also quite understanding and patient with me while I asked questions about what my car required. Truly the best customer service he is terrific and one of the reasons I have my car serviced her! Thank you. Barb S

Klaus Prinz: Great and fast service

Vardhaman Bawari: The service was quick. It took about an hour for the oil change, inspection and car wash. Everyone was courteous and friendly.

Richard Kraby: They were able to help repair my car quickly and they are always easy to work with!

Christina Veiga: Poor communication with customers. Not happy to pay a diagnosis fee when they are not able to tell me for sure the problem. Very odd. Not impressed at all with this dealership. In market for suv. Was considering a new QX80 but now seeking other options due to service department. Can’t deal with this for another 4-5 years with another suv.

Taylor Madeiros: Overall great experience. I had a lot of work to get done while my car was being worked on. They had a separate quiet room with WiFi and outlets for working. That, coupled with refreshments and great service, made my experience fantastic.

Angela Rice: Amazing service, friendly and knowledgeable staff. Super easy process and would 100% purchase again thru them.

Zayden W: For my first time buying a car from a dealership I was nervous, but they made me feel very welcome and they were all very friendly. Any problems I had with my car after purchase they fixed quickly. The car was in great condition and very clean, they helped me get a loan when my bank wouldn't, etc. I would highly recommend them. I love my new car and am happy I now have a vehicle that I won't be constantly worried is going to break down anymore. While it was a hike since I'm over an hour away I'm glad I went to them instead of a closer dealship. I would definitly come again!

Andy Mullendore: I purchased a 2016 Mclaren 650s from this dealer about 2 years ago. I have put at least 65-75k into this car since getting it and it still is not right. Paint was fading when I got it, they didn’t disclose this and honestly I didn’t notice until someone pointed out a couple of months later. It had a flat tire and a key fob that was taped together even. They sold me a car that had unbelievable need for repairs and you would never know if you didn’t take it to a mclaren dealer to have looked at either that or they just lied (one of the two). So if you have a real strong desire to purchase a mclaren DO NOT BUY FROM HERE. Learn from my 75k mistake not to mention the loss I’m going to now take on a trade. Go spend 100k on something else!

Adam Blair: Drove 11 hours to buy a Jeep from them. Why? Because this dealership has some of the most beautiful and unique cars trucks and jeeps in the country. Secondly I can’t say enough about the fantastic way I was treated through the whole process. Very professional and painless process. I couldn’t be more happy with the overall service I received from this team.Will consider this dealership again for my next purchase in the future even at a 11 hour drive.

Srdjan Nedeljkov: I bought the car today they made process smooth and easy.I will pick up my car on FridayI will use them again and i will recommend them thank you

Jon Burkett: I recently had an appalling experience with Highline Motor Group in Lowell, Massachusetts. My wife and I were interested in purchasing a used truck from them, but were ultimately dissatisfied with the service we received.The sales manager, Gustavo, was incredibly rude and disrespectful throughout our interactions. He berated me on the phone and made baseless claims about how I was the reason for the paperwork issues we were experiencing. It was clear that he had little regard for my concerns or questions.To make matters worse, we were told that the dealership was not willing to register the vehicle correctly for us since we would need it to be registered out of state. We are from another state, but are renting in NH while we attend university. Gustavo was trying to register the truck in NH even though we told him we wanted it to be registered in our home state, as that is where we have everything else registered. This is all common sense and legal; I even sent the information regarding registration for students in NH to HMG. If the registration was not properly filed in our home state it would be a major issue for us, as it would have caused significant complications in the future.After a heated call with Gustavo where he accused us, among other things, of trying to not pay sales tax on the truck (even though our home state has sales tax and that is where we wanted to register the vehicle) we decided to cancel the deal (after I told Gustavo that, he switched his tune to that he was doing us a favor registering in NH so that we didn’t have to pay tax???). I then contacted Charles, the president of Highline Motor Group. To his credit, he was apologetic and understanding about the situation. He recognized that Gustavo's behavior was out of line and expressed his regrets. Charles said that if there was anything he could do for us to let him know. So after talking with my wife, who was extremely hesitant about working with the dealership anymore, we emailed him with a few things that would make us feel better about trying to work out a deal again. I didn’t hear back from Charles personally, but was called the next day by John, the GM of the Lowell location. He apologized for Gustavo’s behavior again, and then proceeded to make excuses for why they couldn’t meet our requests. One being the trade in value of our current vehicle, which they weren’t willing to work with us on, despite me having a KBB trade in value and other examples of similar vehicles. Our other request being that they would register the newly purchased truck in our home state in a timely manner. The excuse for that was either, there would be an issue due to the bank not financing the purchase because they would have to change the address the dealership entered (the NH rental address) to our actual permanent address (again, they screwed that up despite repeatedly warning them); or the vehicle we wanted had too many miles to be financed by the bank. As for the registration itself, John claimed that it could take 5 or 6 weeks to complete, despite the fact that my wife and I have purchased vehicles in NH and had them registered in our home state before and it never taking anywhere near that long. At that point I simply stated that I wish they would have been upfront about their inability to complete the deal as we requested, and that would have saved us all time and headaches.Overall, my experience with Highline Motor Group was disappointing. While the president's response was appreciated, the poor treatment we received from Gustavo was unacceptable, and John’s response was lackluster and felt lazy. I would not recommend this dealership to others based on my experience.

steve siotas: I bought 2 cars from high line motor group and love em. A 2016 ford explorer platinum and a 2019 Chevy Silverado. Love both these vehicles. The people there are fabulous to work with. I wouldn’t dream about going anywhere else. The selection of vehicles is incredible!

Matt Morais: Had a great car buying / trading experience with Rocky. Unlike other dealers I went to, I wasn't put on a mailing list and getting calls 3 times per day. The Highline Group was truly no pressure, and very logical when it came to pricing and working to an agreement we were both comfortable with. 10/10 car buying experience, far superior to the dealerships I have worked with in the past.On pick up day, the car was freshly maintenanced and detailed inside and out. The final payment was simple and easy, and I couldn't thank the Highline Group more for being understanding with the hoops certain banks make you go through for wire transfers and cashiers checks. They even canceled my old plates, got me new ones, and had the car registered at pickup. All I had to do was swap my insurance!Thank you Rocky, and all those involved.. this was an awesome, stress free experience!!!

jordan thibault: Bought a truck from highline last week. Working with Mark W. and the team at highline who are all extremely professional and polite. I would highly recommend if your looking for you're next vehicle to check them out!

Isaiah Cortijo: I made an appointment for a test drive today, and upon arrival the salesman requested I run a credit check and agree upon price and financing before I've even seen the car I came to look at. Extremely unprofessional and I immediately left within the few minutes we sat down. The most ironic part is I wouldn't be financing at all and would be paying in full, but Rocky was more concerned with his commission.

Edward Parker: Place is great! Had a great time working with Mark W. on the sales floor. Bought a 2020 Explorer ST. Whole experience was easy and fun. The back and forth was professional, honest, and no-pressure. Would HIGHLY recommend Mark and the Highline Auto Group in Lowell!

Harves Diaz: Great and honest people many car options to choose from. This is the perfect dealership to try and grow a relationship with. I worked with Christopher Barros and he did everything he could to make the process much easier on my end. The owner came over several times and made sure everything was okay. Will definitely do further business with this dealership.

L: Bought the car 3x in repairs. Sold with high spots on the clutch. Contacted at the time of the first motor needed.

Chris Lark: I will always bring my business to Highline Motor Group! Recently purchased a 2016 Porsche Cayenne and the sales experience with John, Gustav and Rockey was excellent. Treated me like I was family. 2 weeks after I purchased the vehicle, I had an issue with an oil leak. Spoke with John the General Manager who got Chris their Service Manager involved and the vehicle was taken in and within 72 hours car was fixed, washed and waiting for me. Charlie the President and owner personally called me to let me know there would be no charge (this was a costly repair) and personally made sure I was taken care of. When I came to pick the vehicle up John the GM and my Sales consultant Rocky were there to greet me and walk me though the list of what was replaced during the service work. Charlie also came to thank me again for my business. Very hard to find a dealership that offers a service like this. I've had a relationship with Highline Motor Group going back 13 years, 5-6 cars and this relationship will continue. Thank you, Charlie, and team! Keep up the excellent work!!

Aidan Patrick Hurley: Great People who are full of hospitality. Bought my first car here as a teen all by myself and they didn’t try to sway me or take advantage of anything. Great deal and service, a company who puts you at the top of their priority.

laurie Leblanc: I would recommend this dealership to anyone that is looking to buy a car. I had the pleasure of working with Rocky at the dealership. He was polite, knowledgeable and able to answer all of my questions as well as help with all aspects of the car buying process. Everyone at the dealership was polite and professional. I was very comfortable throughout the whole process and didn't feel "pressured" to buy at anytime.

Aidan Kelly: Would recommend to anyone seeking new or used cars for a fair price. Had a great experience with these guys. Very receptive, friendly and helpful. Great service too, certainly guys you can trust. James and Charlie were especially helpful. Honestly wish I could give more stars than five!

David Shim: I have now bought 7 cars from these guys! In total 3 Porsches, 2 BMWs, a VW GTI, a Vespa, and now my new (to me) 2019 Mercedes. I love these guys! They not only sell luxurious used cars for a great deal, they will take care of everything to get you on the road ASAP. They also serve the cars and I would not take my cars anywhere else! These guys are MY car guys! I have recommended three of my friends who bought 4 cars from Highline! They have your dream car here! Thanks Jimmy, Charlie, Tony, Chris, and John. Love you guys!!

Elvis Brito: Liam and John were on point ,, we couldn't have asked for more.

Stephen Lesslie: I had a great experience working with Charlie and team when I bought my Lexus through Highline. Since then I have recommended others to highline and will be getting my next vehicle from them!!!!