Best Insulation Materials Store Lowell Near Me

G Z A: Worst customer service by a long shot. First as i was purchasing a large order i asked for any current promotions for the home Depot credit card, which I'm told there was none, which is fine so i purchase everything as i need the items.Then the very next day i receive a paper in the mail for a 18 months no interest, so i go to home Depot on that same day, and ask if they can honor and back date the deal when it becomes active in 5 days. I'm told they could not ( they can, and have, called the home Depot credit card and make a request, as I have done this before at a different home Depot. Also on this same visit one of the employees said I could.)So I tell them I would like to return them items since i had not even picked up the materials yet. And so i returned them.Today to make things easier, i show up with a list of items i needed in hand with sku and all. I was trying to order the items today so i get the promotion. I work all day so my only time to go to home Depot is after 5pm. ( Please note, the pro desk closes at 5pm).I show up, and ask to create a list of items to purchase. I explain to the service desk i need to order some stuff, so one of them gets on the computer get ready to start the order, then i say, "ok i have all the item sku, I'll read it and you just add" he asked me how many and i explain it's only 7 items, but a large quantities. ( Like 60 2x4s)So he tells me he can't because his computer is"slow" and would take too long, then a second employee repeats the same thing by saying yeah, just come in tomorrow the pro desk should help you. " I explain i work and can't stop by this is the only time i can come" and in response she says " oh just call tomorrow the pro desk can help you"I'm sorry if you think I have leisure time to stop by or call home Depot and anytime I feel like it. And I'm sorry I was going to make your life a little extra hard by make you type a little more on the computer.You have now wasted my time, my contractors time, and cost me a 3 days worth of work as i won't have another opportunity to come in until Sunday.Thanks home Depot in Tewksbury I'm actually going to Lowes as I'm sure they are able to order things in the computer and won't affect their slow night chit chat social hour.I will be filing a complain with BBBThank youP.s. as to prove a point, i was able to download the home Depot app while in The store and add all the items i needed in less that 10min. So apparently a customer trying to buy $1000s of dollars worth of material is not worth even 10 minutes of their time.Thanks Steve and Judy from Tewksbury Home Depot on April 27, 2017 at around 7pm on the service desk.

Bob Murphy: Nancy in the Billerica branch is very knowledgeable

Phil Goveia: Couldn't ask for nicer people to order my windows from Thank you

Jesse Flynn: Location does not matter when corporate green and un educated reps took over. If you want to have a delivery like a real contractor, schedule months ahead and get ready for the client to torture you! Nothing but amateurs,Jesse, Cornerstone roofing

Carolina Gomes: Helpful and easy to order product. My company goes to this Lansing for years!

Paul Trischitta: Great staff at this location

Thomas Dickerson: Great products

Barbara Barkas: Orders can't go through

claudiney oliveira: Positive:Professionalism,Punctuality,Quality,Responsiveness

terezinha vaz: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat service highly recommend , they did awesome job on insulation and clean up after service

Lara Gonzaga: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSimply one of the best around!! You can definitely count on star insulation for all your insulation needs! They use top quality products and offer great customer service! Ronaldo and his team knows and understands what you need! Greatly recommend!

Vitor Athayde: Service:RemodelingPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Maria Eduarda Rosa: Positive:Professionalism

Ronaldo Simoes: Positive:QualityThey did an excellent job!!!!

Mark W Paro: The employee who helped me was of great help locating my hard to find items.

Foundation Armor (Concrete Sealer): Great customer service! Shane from the Pro Desk was helping us and he definitely went above and beyond with his customer service by doing a store transfer which required him to pick something up on his way to work from another store because 93 was closed from a sink hole. I think everyone should shop at this Home Depot and take some notes from Shane's excellent customer service and the rest of the staff too!