Best Lexus Dealer Lowell Near Me

Diana Cooper: I have leased 3 cars at Ira Lexus in Danvers.I am a repeat customer because of the professional service, attention to detail and great care that I continuously receive from the Service Advisor Brendan Deangelis. He truly makes the process effortless, that’s why he’s the best!

Tommy Duong: Very good helping

Sherina Penney: Great experience with Kal at IRA Lexus Danvers, Mass. He was more than helpful and made the whole process of buying a car super fun and easy!!!

Lee Ouellette: Always a pleasant experience with the greatest service. My car is 12 years old & still runs as if brand new. Wouldn’t have it serviced anywhere else!

N K: Took multiple trips to fix all the damage from repairs done by them...the lexus quality stops after you sign the papers and actually use warrantyUpdate…Service has improved in recent visits

Jean McGonagle: My advisor, Jennifer and greeter Tom are outstanding! Tom consistently greets me with a smile and kind words. Jennifer consistently makes me feel like a priority even when it’s a very busy day at Lexus. Jennifer keeps me updated and explains everything clearly. I also liked the video which showed what services I needed. Thank you to my Lexus team!

Rachel Driscoll: IRA Lexus has always treated me with respect and has done anything they can to help me with any issue I have or think I have. Since I bought my first Lexus there over 6 years ago, Brendan has been the best service tech. He has been there everytime and has come through for me. Can't ask for better vehicle and service.

K. Abelson: Service Dept is fantastic! Brenden at the service desk and Manny, the mechanic are not only friendly but you can trust their word, advice and work! Wouldn’t go anywhere else for my Lexus.

Jimmie Hernandez: Felicia, Mike and William. Thank you for your great service, patience and dedication to excellence. IRA Lexus is the best.

Jennifer Hovsepian: Not the best service. They asked me to change my day of service and I was happy to accommodate then they returned my car the following day. Then they said they would accommodate me and pick the car up where I was located which created a frenzy and multiple calls as to where I was located and I missed 20 minutes of my daughter's game. If they returned my car the same day I would have missed the game.Additionally, at the last minute I asked for a trade in for my vehicle and they couldn't accommodate me. Dissatisfied with the service. I have asked my last three visitation for a trade in.....I would try another lLEXUS DEALER

Donald Winter: I was very satisfied with my experience at Lexus. I was kept informed about what was happening and about how long it would take. No complaints at all

Yasmin Portorreal: I went into IRA Lexus of Danvers for a tire change due to having a nail in my tire. I had bought the tire package when I bought my vehicle last year 2022, So I knew I would be covered. I proceeded to tell this to the service rep, took him over 45 mins to verify whether or not I had the tire warranty..During this time my car was brought into the shop where they proceeded "Plug" the tire versus getting a brand new one....Once he confirmed the warranty I had purchased he then had my car brought back into the shop to FINALLY get my tire replaced for a new one. Needless to say ONE tire replacement took them 2 hours to replace. Totally unacceptable LEXUS. I would have appreciated if the customer service rep had communicated better the situation and possibly given me a loaner so that I didn't have to sit there and wait two hours since my appt time. I saw people who came after me leave before me...Definitely disappointed with the service I received today.

Richard Balmas: Excellent

Ashley Herron: I've been a customer for almost 10 years. I've continued to have worked with Willy Moy, the GM and his team because I trust them and their ability to take my best interests to heart.I think it says a lot that I've been with this for almost a decade and still have great things to say. A lot of things can happen that are unexpected with cars, but Willy has always figured out solutions that are in the best interest of the customer. That's saying everything.I just made another purchase at Lexus and I am grateful I've only worked with them - trustworthy and willing to work with the customers to ensure the relationship exists for a long time and all are happy.

John Lukens: Very professional

john byrnes: Excellent customer support from Dennis Pellegrino

Danny You: Charged $260 for oil change plus $170 for wheel alignment, did receive a coupon but ended up paying a total of $440 for basically an oil change and alignment on my Lexus nx300 hybrid (plus air refiner $30 and other things like tire rotation and vacuum/wash) ! Seems quite expensive esp the labor charge…

George Penna: Great service and quick

Jamie Davis: Took me immediately kept me informed washed the card fixed the problem. All good

Laurel Deery: My visit to Ira Lexus was great. My car needed its 75,000 mile check up. Brendon and his team were welcoming, prepared, and timely. I was consulted before any work was done and it was completed within a few hours. And my car was cleaned inside and out. This is a great dealership!!

Victor Saraiva: Leon was a pleasure to work with he’s very prompt, organized, responsive and respectful of your time. He worked with us through every step of the process with our new RX, and reviewed every detail with us when it arrived.

Jess Santis: I had a wonderful experience at Lexus of Watertown. Start to finish, each staff member that I worked with was kind, patient, and transparent. Angel guided me through the process of finding the right NX for me. Angel is knowledgeable, respectful, and provided outstanding service during (and after) my vehicle selection process. I had the pleasure of working with Fred and Alex, as well; they helped me with the financing process and vehicle pickup, giving me a tour of my car before I left. This dealership and the staff provided an experience that is second to none. Highly recommend!!

Neal Yudkoff: Our recent purchase of a 2020 NX 300 was the second pre-certified vehicle we've gotten from Lexus of Watertown. The dealership is committed to excellent and hospitable service which we greatly appreciate. However, the real reason for this note is to commend the extraordinarily fair, caring and thorough sales experience we had with our salesperson, Herb Kunins. Herb is truly a gentleman. He has gone out of his way to meet our every need and to follow up on our satisfaction. He really is a great credit to the dealership, and is the main reason we would return in the future for purchase number three. I've never experienced such a commitment to customer satisfaction as I have with Herb. It's a real pleasure to write this review about a really great guy.Neal Yudkoff, D.P.M.

Rachel Burd: I received a complimentary manicure with my maintenance service at Lexus of Watertown. Diane at Salon Omotenashi was excellent. She is a true artist. The manicure was high-quality and professional. The tools are autoclaved, so no need to bring your own. I chose a lovely shade of pink from the OPI line and I am more than satisfied. I love my nails and will return to the salon!

Ray Wong: I recently visited the Lexus Watertown and was assisted by Ujwal, who provided exceptional service throughout the entire sales process. Ujwal demonstrated extensive product knowledge and was able to answer all of my questions about Lexus, making me feel confident in my purchase decision.Ujwal's communication skills were also top-notch. He listened attentively to my needs and concerns and tailored his approach to meet them. I never felt pressured or rushed during the sales process, and Ujwal was always friendly and helpful.Ujwal's customer service was excellent. He provided a personalized experience and made sure all my needs were met. He even followed up with me after the sale to ensure my satisfaction and answer any additional questions I had.Overall, Ujwal's professionalism, sales skills, and customer service were outstanding. He made the car-buying process a stress-free and enjoyable experience. I highly recommend Ujwal and the Lexus Watertown to anyone in the market for a luxury vehicle.

K C: A few weeks ago I purchased a Lexus NX and it was the BEST car buying experience I have had! Waldy was working with me the whole time and he was fantastic with helping me along the process and being super patient with all my questions and was just a gem. Thank you Waldy and the Lexus team!

Benza Guru: Brought my car for an oil change service on 4/13/23. The serviceperson suggested that I should do the wheel alignment and change the brake pads. I opted out to do the brake pads but decided to do the wheel alignment. This morning as I had to take the highway to get to work. My car started to shake pretty badly as I hit 60 MPH. This shows you that I paid for a service that didn’t happen. Now I am wondering if other services were done right or not. It's a such a disappointment.

Deniz O.: Lexus of Watertown is known in the community for their kind Armenian owner. I worked with Steve B. in pre-owned who was welcoming, gave me a competitive market offer and made the entire experience low stress. Bastinelas is the best!

YB: I’ll start off by saying the individual I dealt with was friendly which gained Lexus of Watertown 2 stars. But, I was definitely surprised with the response I got when I was ready to buy a car. Found the car online, called the dealership. The guy I spoke with informed me that because I wasn’t from Massachusetts, he could not sell me the CPO vehicle I was interested in. He stated that they were short on the specific vehicle I was interested in and that his policy is directing him to sell to locals only in regards to Certified Pre Owned. Never heard of a dealership doing this lol. I called my local Lexus dealership to see if this was actually a thing, they told me they have never heard of a dealership implementing this. Yet, I see people leaving reviews here saying they bought cars when they lived out of town.Overall, I’m pretty irritated especially since I have cash in hand and their listing does not state “local buyers only” or something to that extent. With that being said, I’m sure another dealership will have no issues taking my money regardless of their stock lol.

Shanice George: From the minute I walked into this dealership I knew I’d be purchasing a car based on the excellent customer service. Leon Barnes was my appointed sales rep and he was very accommodating and easy to work with. I was able to secure the perfect car for me within 3 hours of walking into the dealership. It was such an easy and seamless process and for that I am grateful. I will be a customer for life.

Alex Vitorino: My wife and I are truly amazed with Lexus of Watertown! We called originally inquiring about the availability of a specific RX350 and was told that the exact vehicle wasn’t available but there was a couple of RX’s we could check out, so we proceeded with scheduling a rest drive. Upon arrival at the dealership the reception desk connected us with Leon Barns, and we couldn’t have gotten luckier, he was great from the start.We test drove a 2023 RX 350h and immediately decided that it would be my wife’s next car, so we proceeded with the ordering process, four months later it arrived. All throughout the time we waited Leon kept us in the loop, he let us know when the car was built, put on the train and finely on a truck to the dealership.Leon made the process not only painless, but fun! Verry professional, honest and knowledgeable, we would recommend him to family and friends.Thank you!Alex & Maria V.

Ceren OGRETMEN: So unprofessional. I went there on saturday to buy a car. The guy who was showing the list was very rude. I was about the car but because of his behavior i changed my mind.

Jewel S.: My 1st service at this Lexus location, and I'll be making it my go-to spot. :)From the time I arrived until I left, there was nothing but great customer service and going the extra mile. Seth Mills and the service team were excellent at managing expectations on timing and what service was needed. Nothing extra was ever pushed. They honored a coupon I had, gave me a gift and a coupon for a free manicure while I waited(Thank you Gloria).The lounge area had all the basics - coffee, tea, juice, water, and I believe a couple of granola bars. The space was comfy and expansive, with around 10 working cubbie spaces, at least 50 comfy sofa-like chairs and the only manicure shop inside a dealership in all of New England!!!!Once complete, Seth did an excellent job sharing a full account of all the completed services along with the "next time you'll want to do X" and "here's the guideline of when you'll need what service" and "you have the hybrid so the brakes and rotors will definitely last 90k miles, maybe more so as long as you do oil changes regularly, and service at around the alotted schedule, you'll have a great car for a very, very, very long time".Excellent service all around. You have a new customer out of me. 😀

Kanwal Pabla: Have a few cars with this dealership. Always have a great experience with service and sales! Rodney in service is the easiest and best person to deal with and makes being in service area feel like home.

Bob Sundance: Pretty extensive inventory of high end cars. Most likely leased cars that were turned in. If this dealer doesn't find you a car, no one will!

C Buck: I recently traded my car and Steve Batsilenas was very pleasant. He helped my son and I during the whole process. I’d definitely recommend this dealership and will be back again.

Jordan Rich: Not only do I love my new Lexus Hybrid sedan, but cannot say enough about the sales and service experience at the dealership. Kudos to my sales executive Leon Barnes who made everything smooth and easy. Very satisfied with all aspects!

Kenda Coleman: I recently purchased a car with Tony Viveiros at this dealership. Both he and the finance team worked diligently with me to help me find the right vehicle and competitive financing terms. It was an a+ experience start to finish.

Rosa Ramirez: I went to Lexus of Watertown to get a new car. Reyna Monge, my salesperson specialist, she helped me along the way. She is the most pleasant person I have ever dealt with! She’s professional, friendly, and explained everything. She went through all the features the car had, I definitely will come back to sell or buy another vehicle from them, and I strongly recommend them to others! Also, thanks to Catherine Rogers, who made the financial part easy, fast, and smooth!

Sarah: I had an exceptional experience with Lexus of Watertown. Elaine was super helpful, and patient to help me throughout the whole process to make sure that I could get the car that I exactly want. The purchasing process was also smooth, and fast. I enjoyed every moment there. Highly recommended!

ngoc le: I have a good service with a wonderful people. These are Aaron and Barry. They are very kind. And Barry is a sweat person. I am to have a good service with those people. Thank you.

Bob Leger: The service, advisors and service department at IRA Lexus of Manchester New Hampshire are second to none

Cathy Reed: Grateful for explanations on service needs and also for assistance learning the nuances of the navigation system and communication features.

Ann Hession: Excellent service!

Eileen O'Rourke: If you would like a good experience in purchasing a car in times with still low inventory, Ira Lexus in Bedford was a big help! I love. Y car and am thankful to Nigel for all the help. Eileen

Dalena Matthews: No complaints so I guess it's good

Robo: Great people. Great service. Fair pricing.

Vijay Madathala: People were really great. Would definitely visit again. Thanks to Barry and Shawn for helping throughout.

Mike Stamowlaros: Top notch service. Josh reviewed my cars service records and confirmed the recommended additional services for my vehicle were needed. That work was done along with the other scheduled work.

K Kas: Sean, Barry and entire service team were professional, courteous , helpful and the job was done as promised on time!

Henry Turner: Very professional.

Kenny Tran: Polite and understanding the customer concerns

Mikey Rabe: Cheers to….Katie, who scheduled my appt and got me in last minute.Barry, who greets me every time with open arms and makes sure I’m nourished.Laurie, Aaron, & Sean, best service advisors in the area!Always looking out for my vehicles and wallets best interest.Nigel, welcome back to your family at work. Look forward to potential partnership.It’s companies and staff like yours that make it proud to serve.TSgt Mike R.

gaby ramey: Customer oriented nice writer and service manager kudos for both ,but rude and condescending general manager

Patrick Hoey: The service department is second to none, I would strongly recommend to friends and family.

jane Ring: Great service

scott mahoney: 👍 great job

Paula Saunders: The service was ok. They got my car in really quick, and performed the service that same day. How I was expecting a little detailing in my car like it was before.. I know things are not the same anymore, but it was nice to see someone go the extra mile for their customers

Kim Kelly: Always the best customer service. Thank you Laurie B.

Chung Hwang: Excellent!Thank you.

Angela Rice: Amazing service, friendly and knowledgeable staff. Super easy process and would 100% purchase again thru them.

Zayden W: For my first time buying a car from a dealership I was nervous, but they made me feel very welcome and they were all very friendly. Any problems I had with my car after purchase they fixed quickly. The car was in great condition and very clean, they helped me get a loan when my bank wouldn't, etc. I would highly recommend them. I love my new car and am happy I now have a vehicle that I won't be constantly worried is going to break down anymore. While it was a hike since I'm over an hour away I'm glad I went to them instead of a closer dealship. I would definitly come again!

Andy Mullendore: I purchased a 2016 Mclaren 650s from this dealer about 2 years ago. I have put at least 65-75k into this car since getting it and it still is not right. Paint was fading when I got it, they didn’t disclose this and honestly I didn’t notice until someone pointed out a couple of months later. It had a flat tire and a key fob that was taped together even. They sold me a car that had unbelievable need for repairs and you would never know if you didn’t take it to a mclaren dealer to have looked at either that or they just lied (one of the two). So if you have a real strong desire to purchase a mclaren DO NOT BUY FROM HERE. Learn from my 75k mistake not to mention the loss I’m going to now take on a trade. Go spend 100k on something else!

Adam Blair: Drove 11 hours to buy a Jeep from them. Why? Because this dealership has some of the most beautiful and unique cars trucks and jeeps in the country. Secondly I can’t say enough about the fantastic way I was treated through the whole process. Very professional and painless process. I couldn’t be more happy with the overall service I received from this team.Will consider this dealership again for my next purchase in the future even at a 11 hour drive.

Srdjan Nedeljkov: I bought the car today they made process smooth and easy.I will pick up my car on FridayI will use them again and i will recommend them thank you

Jon Burkett: I recently had an appalling experience with Highline Motor Group in Lowell, Massachusetts. My wife and I were interested in purchasing a used truck from them, but were ultimately dissatisfied with the service we received.The sales manager, Gustavo, was incredibly rude and disrespectful throughout our interactions. He berated me on the phone and made baseless claims about how I was the reason for the paperwork issues we were experiencing. It was clear that he had little regard for my concerns or questions.To make matters worse, we were told that the dealership was not willing to register the vehicle correctly for us since we would need it to be registered out of state. We are from another state, but are renting in NH while we attend university. Gustavo was trying to register the truck in NH even though we told him we wanted it to be registered in our home state, as that is where we have everything else registered. This is all common sense and legal; I even sent the information regarding registration for students in NH to HMG. If the registration was not properly filed in our home state it would be a major issue for us, as it would have caused significant complications in the future.After a heated call with Gustavo where he accused us, among other things, of trying to not pay sales tax on the truck (even though our home state has sales tax and that is where we wanted to register the vehicle) we decided to cancel the deal (after I told Gustavo that, he switched his tune to that he was doing us a favor registering in NH so that we didn’t have to pay tax???). I then contacted Charles, the president of Highline Motor Group. To his credit, he was apologetic and understanding about the situation. He recognized that Gustavo's behavior was out of line and expressed his regrets. Charles said that if there was anything he could do for us to let him know. So after talking with my wife, who was extremely hesitant about working with the dealership anymore, we emailed him with a few things that would make us feel better about trying to work out a deal again. I didn’t hear back from Charles personally, but was called the next day by John, the GM of the Lowell location. He apologized for Gustavo’s behavior again, and then proceeded to make excuses for why they couldn’t meet our requests. One being the trade in value of our current vehicle, which they weren’t willing to work with us on, despite me having a KBB trade in value and other examples of similar vehicles. Our other request being that they would register the newly purchased truck in our home state in a timely manner. The excuse for that was either, there would be an issue due to the bank not financing the purchase because they would have to change the address the dealership entered (the NH rental address) to our actual permanent address (again, they screwed that up despite repeatedly warning them); or the vehicle we wanted had too many miles to be financed by the bank. As for the registration itself, John claimed that it could take 5 or 6 weeks to complete, despite the fact that my wife and I have purchased vehicles in NH and had them registered in our home state before and it never taking anywhere near that long. At that point I simply stated that I wish they would have been upfront about their inability to complete the deal as we requested, and that would have saved us all time and headaches.Overall, my experience with Highline Motor Group was disappointing. While the president's response was appreciated, the poor treatment we received from Gustavo was unacceptable, and John’s response was lackluster and felt lazy. I would not recommend this dealership to others based on my experience.

steve siotas: I bought 2 cars from high line motor group and love em. A 2016 ford explorer platinum and a 2019 Chevy Silverado. Love both these vehicles. The people there are fabulous to work with. I wouldn’t dream about going anywhere else. The selection of vehicles is incredible!

Matt Morais: Had a great car buying / trading experience with Rocky. Unlike other dealers I went to, I wasn't put on a mailing list and getting calls 3 times per day. The Highline Group was truly no pressure, and very logical when it came to pricing and working to an agreement we were both comfortable with. 10/10 car buying experience, far superior to the dealerships I have worked with in the past.On pick up day, the car was freshly maintenanced and detailed inside and out. The final payment was simple and easy, and I couldn't thank the Highline Group more for being understanding with the hoops certain banks make you go through for wire transfers and cashiers checks. They even canceled my old plates, got me new ones, and had the car registered at pickup. All I had to do was swap my insurance!Thank you Rocky, and all those involved.. this was an awesome, stress free experience!!!

jordan thibault: Bought a truck from highline last week. Working with Mark W. and the team at highline who are all extremely professional and polite. I would highly recommend if your looking for you're next vehicle to check them out!

Isaiah Cortijo: I made an appointment for a test drive today, and upon arrival the salesman requested I run a credit check and agree upon price and financing before I've even seen the car I came to look at. Extremely unprofessional and I immediately left within the few minutes we sat down. The most ironic part is I wouldn't be financing at all and would be paying in full, but Rocky was more concerned with his commission.

Edward Parker: Place is great! Had a great time working with Mark W. on the sales floor. Bought a 2020 Explorer ST. Whole experience was easy and fun. The back and forth was professional, honest, and no-pressure. Would HIGHLY recommend Mark and the Highline Auto Group in Lowell!

Harves Diaz: Great and honest people many car options to choose from. This is the perfect dealership to try and grow a relationship with. I worked with Christopher Barros and he did everything he could to make the process much easier on my end. The owner came over several times and made sure everything was okay. Will definitely do further business with this dealership.

L: Bought the car 3x in repairs. Sold with high spots on the clutch. Contacted at the time of the first motor needed.

Chris Lark: I will always bring my business to Highline Motor Group! Recently purchased a 2016 Porsche Cayenne and the sales experience with John, Gustav and Rockey was excellent. Treated me like I was family. 2 weeks after I purchased the vehicle, I had an issue with an oil leak. Spoke with John the General Manager who got Chris their Service Manager involved and the vehicle was taken in and within 72 hours car was fixed, washed and waiting for me. Charlie the President and owner personally called me to let me know there would be no charge (this was a costly repair) and personally made sure I was taken care of. When I came to pick the vehicle up John the GM and my Sales consultant Rocky were there to greet me and walk me though the list of what was replaced during the service work. Charlie also came to thank me again for my business. Very hard to find a dealership that offers a service like this. I've had a relationship with Highline Motor Group going back 13 years, 5-6 cars and this relationship will continue. Thank you, Charlie, and team! Keep up the excellent work!!

Aidan Patrick Hurley: Great People who are full of hospitality. Bought my first car here as a teen all by myself and they didn’t try to sway me or take advantage of anything. Great deal and service, a company who puts you at the top of their priority.

laurie Leblanc: I would recommend this dealership to anyone that is looking to buy a car. I had the pleasure of working with Rocky at the dealership. He was polite, knowledgeable and able to answer all of my questions as well as help with all aspects of the car buying process. Everyone at the dealership was polite and professional. I was very comfortable throughout the whole process and didn't feel "pressured" to buy at anytime.

Aidan Kelly: Would recommend to anyone seeking new or used cars for a fair price. Had a great experience with these guys. Very receptive, friendly and helpful. Great service too, certainly guys you can trust. James and Charlie were especially helpful. Honestly wish I could give more stars than five!

David Shim: I have now bought 7 cars from these guys! In total 3 Porsches, 2 BMWs, a VW GTI, a Vespa, and now my new (to me) 2019 Mercedes. I love these guys! They not only sell luxurious used cars for a great deal, they will take care of everything to get you on the road ASAP. They also serve the cars and I would not take my cars anywhere else! These guys are MY car guys! I have recommended three of my friends who bought 4 cars from Highline! They have your dream car here! Thanks Jimmy, Charlie, Tony, Chris, and John. Love you guys!!

Elvis Brito: Liam and John were on point ,, we couldn't have asked for more.

Stephen Lesslie: I had a great experience working with Charlie and team when I bought my Lexus through Highline. Since then I have recommended others to highline and will be getting my next vehicle from them!!!!

Jeff Allain: Bought my son his first vehicle from Edward. He was quick to respond and was fair on the price. Happy with our purchase.

Dante GARGANESE III: Good experience.. great car.. honest hardworking man

MrDaynNite louis: Edward was amazing! I’ve purchased cars from dealers before (Toyota, Carvana) and the experience and personable customer service I received from EBN is by far the best experience yet! I enjoyed just talking to the man for hours after buying my Honda Civic EX 2016 instead of setting it up and taking it for a drive. He is a very reliable and reasonable person. Definitely recommend 10 out 10! I love my new to me car. Thank you Edward, I look forward to buying my next car with you.Ps. He has awesome stories as well.-Nate

Sami Salloum: Working with Edward was a joy. All of the cars I drove were in excellent condition, which made me extremely happy. Thank you for your rapid and competent responses to our questions.When it came to answering questions he was really genuine and quick he answered all of our questions about the vehicle honestly. When it came to test driving the vehicle, the process was easy as cake, he simply handed us the keys and was like let’s go. It’s really a relief When dealers let you test drive cars This is a great location to go if you need an automobile at a reasonable price. If you're looking for your first car, here is the place to go. I aim to go Edward for all of my service work because he also does it. Edward, I appreciate your help.

WAEL Salloum: My friend who bought a car from here referred me to this place, great quality cars and good service too. The owner is very helpful and honest and they give warranty with the cars they sale. I bought a car from here too for my younger brother and when I’m changing my car I’m gonna come back to buy it from them.

Ryan Mimmo: Went to look at some convertibles for sale. Edward was great to work with. Was very pleased with how all the cars that I drove were in great condition. It was a tough pick but I went with the Mustang, the Mustang passed Massachusetts inspection and drives great. Thank you for you prompt response and professional services

Ron Abisi: I have purchased my last 3 cars from the Owner Ed at EbN Auto and have had an exemplary experience. My first car was a Mercedes that I owned for over 10 and the other 2 for my Son. Ed has stood behind all 3 cars and has treated us honestly & fairly. This is why I have given a 5 star review & recommend EBN.

mark kelly: I met Ed and he took me through a turnkey process of buying a car. Insuring a car registering the car and getting a stickerGreat carFair priceNew friendTrue story.Mark Kelly

Dee Week: Great guy

Jc Kine: Great guys

Dan Plante: Edward was excellent to deal with. Very low pressure and he was honest about everything we asked about the car. When it came to test driving the car he just tossed us the keys and told us to take it for a spin. I love it when dealers let you test drive the cars without them. I would recommend this place to anyone looking for an affordable car. This is a perfect place for when looking for your first car. Edward also does service so I fully intend on giving him all our service business. Thank you Edward!

BOB Mckinnon: Best place best prices

Johanne Santana: Great customer service thank you so much people friendly and understanding ! THANK YOU

Macknish Fam: This was the smoothest car purchase ever very honest and helpful great people great cars

Cezil Jean Olwritch: Edward is a nice man. I’m Very happy about my car choice. Good communication. Thanks man

BeautifulSoul Shay: Edward is soo nice. He provided me with full information about the car that I wanted to buy. He has good communication/patience. and also he really strives to provide the best service for his customers. He also has good car deals!! I definitely would recommend this dealer ship to friends looking for cars. 5 ⭐️ THANK YOU 😊!!!

Kori Gayle: The owner is a great guy with very good patience. He held the car for me & made sure no one got it before me knowing that I was very eager to get the car off his hands! I love my car and got it for an amazing deal. Absolutely thankful that I came across his advertisement. Thanks so much EBN!

Greg Peters: Ask three times if the top worked lied to me and said yes it did very deceitful person not to be trusted

Danny Hebert: Great cars great service

Maribel Montes: Excelent service. good cars and good prices

Alison C: I highly recommend Vigeant’s! If your looking for a safe, reliable used car at a great price then don’t go anywhere else! These guys are trustworthy, attentive and hard working. I couldn’t be more pleased with their services!

David Petersen: Great guys, honest and they make you comfortable.

Albert Martinez: Excellent dealer,I wanted to thank you for your help Vigeant, I was hesitant initially, but I quickly realized, that Google's online review had good previous buyers with a good experience while I was on a search for a Honda 2013. However, we did not get what I initially wanted, in most cases, I would go find somewhere else, but I was giving proper attention. I was given options and wanted a second vehicle. I got a 09 Honda civic which was in good condition, only minor problem was the starter, during the cold it is difficult for vehicles to start, in addition, they were able to work on my vehicle in such a short amount of time, I highly recommend coming here where they know what they are selling and where it is coming from.

KSasinX: Bought a Honda CR-V from Mark for a great price. They let me check out the car and take it for a ride before purchasing. I didn't have plates at the moment but they were willing to help me get towed back to my place over 40 miles away and even took my old wrecked car off my hands for me, which was a great help. Fastest and easiest service I could ask for.

Gina D'Amelio: I bought a honda from them I love it it's a 2007 I haven't had any issues! I give 4 stars not 5 cause it's a bit over priced .

Jasmine C.: Now I see why Vigeant's Auto Sales is so highly rated! Mark and his brother were very professional, knowledgeable, and had a great attitude throughout the entire car buying experience. The vehicle that I purchased from them was amazing to say the least and I've received so many compliments already :) I couldn't help but recommend Vigeant's to all of my friends and family members who I know are also in the buyers market this year because of how nice and trustworthy they are. If you are in need of an awesome reliable car and want to purchase it from someone not only knowledgable but professional too, Vigeant's is where it's at!

Charlie Keating: Very good exceeds expectations

Barbara MacDougall: I found the owner to be a good, honest dealer. Bought a 2006 Toyota & the car is a beast. I love it! Will most likely go here when it's time to get my daughter a car.

Derek Lav: Just bought the 2012 Kia Optima used for a fairly good price and the process was very easy and the people are negotiable and genuine.

Danielle Doucette: Have bought 3 cars from vigeant's auto sales. All cars come exactly as advertised. Owner is very friendly and helpful to find me what i was looking for. Cars are cleaned very well before pick up. I will always check vigeant's auto first before checking other dealers inventory.

Tim Jordan: Good, honest service and decent cars at a reasonable price

Kimberly Demers Herrick: I have bought several cars from Vigean't Auto Sales through the years. I have bought for myself, then my daughter when she was old enough, and then my son when he was old enough. They are one of the easiest used dealerships around. They have cars to fit everyone's budgets. If you want a particular vehicle, they will search for it for you. They make sure the cars are in the best condition before you go to pick it up. If you have any problems, they go out of their way to make sure a vehicle is fixed and running well before leaving the lot. They are honest, fair, and very easy to deal with through the entire process. We recently purchased a vehicle from them for my son. We needed the car transported to Washington state to a base and they even helped in that process. They appreciate the military and are willing to go the extra mile! I highly recommend using them if you're looking for a business who truly cares about their customers and who has gained many repeat customers such as myself.

shrife khalil: Great

Zach Ray: Good selection of cars. Great service. Dealt with Mark, he's great. Had no issues with me getting it inspected before buying and was fast and thorough! Cool guys

A F: I bought a 2009 Honda Accord for 7995 from Marc this is my first car ever. I had a great experience so far with the vehicle. It runs great, Marc did some repairs to the car before I bought it and he really did everything he could to make sure I was happy with the vehicle. Definitely recommend Vigeants, after I bought the car I was able to still communicate with Marc to make sure the card passed inspection and it did!Was definitely a tad more expensive than I’d like but the car runs great and I have no issues. Considering the market I figured it would be more expensive than I’d like.It was way too expensive for the car and the dealer took advantage of me being a new car buyer.

Anne Turcott: A great experience buying a 2008 Civic in January so we came back in May to buy a 2007 Accord. No hard sell, no problem letting us test drive or letting our mechanic check them out. Mark willingly made the minor repairs asked for. Definitely would recommend!

Kayvian German: great customer service!

Daniel: I went there looking desperately for a car , but the owner was there to help me , i bought a Honda accord 2004, everything was fine with this car , and anything I needed he did it at no cost, I really love this guy with all my heart , u guys should check him out , i promise you he is the best seller for cars in Lowell.

Edwin Santiago: I found this 2010 civic lx in manual online. Found it at this random dealership in Lowell. I was hesitant to come in but I realized they have nothing but good reviews online. Mahk (mark in a Boston accent) helped me when I arrived and was patient while I obtained financing. The car is great! Thanks mark!

Richard Balbat: Very pleased with purchase of 2013 civic from Mark. Just to be on safe side, I took car to be inspected (pre-purchase inspection) by 3rd party to ensure I wasn't buying a lemon. Car passed pre-purchase inspection and mass inspection with no issues.