Best Maserati Dealer Lowell Near Me

Scott Silva: Called and set an appointment because they kept calling to buy our grantourismo.It has been serviced there and they had tried to get us to sell it to them at prior visits.We talked to them and asked what they would buy it for. They said 50 to 57 if it’s pristine.It has 15 k miles, never seen winter , no damage history, perfect paint , interior , etc.My wife brought it and they said 45k!Well, we have to sell it and make money he said.They found nothing wrong so they had no justification to low ball the offer. It’s not even on the low end of book and the condition is immaculate.I will never do any business with them as they wasted 3 hours of driving for nothing. I have another Maserati but after them playing games and lying to us I will never be back.

Mr. Jackson: Terrible experience trading in my Maserati.

Jasvir Singh: My first bad and Worst experience of a car dealership. Very bad service department. They just want to make money from you. I had a problem with the water pump and I specifically told them. Instead of that they wanted to sell me water pump with whole timing chain cover and wanted to charge me $4600. They just refused to fix the water pump alone.I took it to another Maserati dealership and they did it for $1800. Also they charge $200/hr for labour while other Maserati dealerships charge about $125-150/hr. Horrible people.

Camy Lac: I bought a Marserati Levante brand new about 1.5 years ago from Herb Chamber Maserati in Wayland, MA. today, the car makes certain noises when driving, it chuckles and felt pulled back. I called the dealership to bring my car in to be looked at. they told me that there is no loaner vehicle available for the next few weeks. I owned 3 Mercedes and never had this problem before. The service I received from Mercedes was impeccable. I was rushed off the phone and recommended that I bring my car to other Maserati for service. this is unacceptable from a luxury car dealership. I will never buy or recommend anyone to buy car from Herb Chamber ever again.

Bruce Chapman: Worst lease vehicle return experience of my life.Of the 26 vehicles I've owned or leased in my life, my leasing of a 2017 Maserati Ghibli SQ4 from this dealership was the worst vehicle return experience I've ever had.It started when I dropped the car off and was asked to remove the license plate myself (even Honda/Chevy dealers would do that for me, though perhaps this was partly related to covid-19 restrictions).Fortunately I did get notice from Maserati (aka Chase) Capital within about a month that I didn't owe any lease return fees after examining the car.But then the joke of the century began as it literally took *11* months to get my excise tax abatement from Maserati/Chase Capital. It took about 3 months of 1/x month calls before they finally acknowledged the car had been resold so the abatement process could begin. From there it took about 3 months of me checking every 2 weeks about the status of them sending paperwork to my town tax assessor. It was like calling into a black hole. The people you can speak to at Maserati/Chase Capital didn't do the work and only used some ancient/slow system to communicate to back-end people supposedly doing the work (i.e. even they couldn't directly speak with those "responsible"). After months and dozens of calls where they claimed they had sent out request for abatement to town but town hadn't received it I asked them to tell me where it was sent; they got back that it had been sent *TO THE WRONG STATE!!!!*. I gave them the correct address and back into the black hole of waiting with no one on their side checking anything. I asked for escallation dozens of times. I contacted a lawyer (and considered class action suit as my abatement was small but their negligence was bordering on criminal 8 months after I should have had my abatement and no one there could ever tell me exactly what had been done with anything like a tracking number for confirmation). After a total of more than 40 calls to Maserati/Chase Capital, and 4 to my town tax collector (who always responded immediately), I finally found their request made it to our town tax collector who sent them a check the next day. EVEN THEN, it took 50 days and 3 phone calls before they finally acknowledged they had received the check from my town collector, and another 10 by the time I received my excise abatement check from them. It was an 11 month ordeal; they should owe me $75/month + interest payments on at least 10 months of that and they should have their credit score shot to hell for failure to pay if this world were remotely a fair one, but of course they carry on in complete incompetence because there is no accountability for them.I acknowledge my experience and review here is 80% about Maserati/Chase Capital and 15% Herb Chambers but that's what they get for leasing me an inferior car (the 2017 Ghibli SQ4 is fast and loud, and looks cool, but is a considerably worse car than my 2013 BMW 335i M-Sport in just about every way imaginable) and using the world's worst financing company.

dustin kay: 10 am appt didn't get out till after 2, was told 10min, 80 mile drive.

Krzysztof Kacprzak: I was going to get my new car today from Maserati in WylandWe had an appointment which was confirmed todayWe took time off to get thereA salesperson met with us said that everything is ready we were ready to drive home and ,,,,That was not our carOur car was somewhere elseSo we waisted our time went home with nothingI can’t even process that Maserati in Wayland /Herb Chambers has such a bad serviceVery saidYou would thing that taking such a car you would get at least great serviceNot a caseI am extremely disappointedBe very careful going and buying anything from Maserati in Wayland

Amy Bacon: Made a service appointment in advance for 11am 10/21/2020. After a 12 min drive for only 6 miles off the highway. I arrive with no instructions as to where to bring the car there is no service garage gate. After calling I was told to come inside where no one met me at the door after calling again I was finally guided to the back where he took my key and moved my car to a lot. Arrived at 1053a for a 11a appointment I spent 30 mins waiting outside due to Covid 19 for what I was told would be an hour service total. Although even after 30 mins of walking around my car was still sitting outside. Why make an appointment, if there no need? When I was finally brought the service slip to sign off I refused and left. Waste of time, no consideration for time, and disregard for consumer impact based on current circumstances and misleading scheduling process. My request would be schedule appointments that are respected. Maintain service time estimates. And most importantly provide instructions to enable consumers to anticipate arrival expectations.

Michael Saia: If there was a zero star I would give it. Ordered a car in Nov 2019 and was supposed to take delivery in March on a 2020 model. After being promised the car 3 months in a row, the dealer could not locate the ordered car. We selected a 2019 model to roll over the lease. After 4 months of chasing they finally paid off the lease, not all of it mind you. Had to get the Attorney General's office involved to get them to respond and pay the full amount. We are sensitive to the current issue going on right now and expressed that to them. It was a constant battle to get them to respond and tell the truth. By far the worst car experience in 40 years of buying cars.

Vladimir Mesidor: They over charge and ride

Rodrigo Carillo: Great experience at the dealership, will definitely be returning.

Chris Ouimet: Just purchased a new 2019 Maserati. Had a outstanding sales experience working with Maz and Vadim. Highly recommend investing time speaking with these sales professionals when contemplating a vehicle purchase.

Halima Karim: Best Place

Raul Marcos: Herb Chambers Maserati has an outstanding facility with very professional staff. The sales and service team are highly knowledgable, transparent, and great to deal with. It is always a pleasure to come back for service or when it's time to get a new car.

Yury Dash: Do not lease or sign with Ally financial , please read on line about their return leased car policy scam . 3 years ago I leased a car Maserati Ghibli from this dealership. At this time, it was a sales team who knew about the car and looked like they have been interested in customer satisfaction . In the next 3 years of this lease, all of this people disappeared and a service disappeared as well. At one time, they took my car for regular Maintance service and kept for it for a week without loner car to offer and I paid lease for a week without having a car. Every time when had to use the service there was some kind mistake. Once I came to look for a new Levante and sales person even did not know basics about a car . But worse came at the end of the lease. I had two other cars to drive, so I kept the Maserati,basically as an exotic car with very little use. I had more then 12000 miles unused. It was a car in a perfect condition. I got a letter from Maserati to do a pre inspection at the end of the lease, when I called the dealership they said its not necessary. In May, I went oversees and I asked my wife to return the car about 3 weeks before lease expired . She returned the car and has been told that everything fine, but the dealership didn’t return or cancel car plates for a month.Just accidentally I found out later that I still paying the insurance on returned vehicle and the plates never been returned. The worse came later, l received a letter from financing company claiming nonexisting excess wear and tear absolutely made up story for $1460.94. I completely deny these charges and would like to be reimbursed my security deposit and one month of the completely unnecessary charges for the insurance. Three weeks after the car was returned some kind of a so called third party without a client present made up a false assessment about exsess wear and it looks to me like an extortion. I actually liked a car and was thinking about leasing a Levante, but after that will never do.I have been leasing cars for many years and never had this kind of experience. Ally financing are complete crooks and dealership knows about them for sure , being in one bed with them they just helping them to screw you.Do not lease do not sign with Ally

Prady Tewarie: I worked with Kyle Steele for the servicing for my Maserati QP, Rolls Royce Ghost and for the purchase of a Maserati Levante S Grand Lusso and he provided exceptional service. Kyle was always available to respond to questions via text message and it never took him longer than 10 minutes to reply - setting a new standard for luxury, personalized service. Highly recommended, and phenomenal addition to the team.- Prady Tewarie

Johnny Flow: Very helpful personal and professional

Chandra Devaraj: Vadzim, Maz, John and Ben,Thanks for all the great details to help us buy the Mazarati. The options and details specified were fantastic. Vadim and Maz, special thanks to take time and getting us what we wanted through the quite a few visits we have done. You both are great and I would certainly recommend my friends to meet you down to check things. John thanks for the quick check and follow up to work out rhe financial part even though we just showed up to purchase. I definitely knew you were busy and thanks for adjusting. Vadim, fantastic appproach and so many details you have on the car. Good luck to you all.

Roberto Yordano Lima Hernandez: My experience at Herb Chambers Maserati was fenomenal thanks to Vadim and Sadi!

Pay Sale: Evan was great, very helpful and professional. Maz was also approachable and passionate about his job. I didn't get that impression from others who i interacted with.

Duston Hodgkins: Boston Motorsports was the best car buying process I have ever experienced. I worked with Asia, who was pleasant and helpful in discussing the car and negotiating the deal since I am not from the area. Once in the store, everything was incredibly prompt. There was no wasting my time. Way better than the places where you are stuck for hours. My car is perfect and was exactly as described by Asia. Once I decided to purchase, it was only about 15 mins to close. I highly recommend.

MrGoldenmind: The sales team is the best, from start to finish they made a usually painfull experience feel like a walk in the park. My wife will be in the market for an SUV I will make sure to return. Thank you Gilda, Christian and the team at Boston Motorsports for a painless purchase.

Jesse Rancourt: Loving my Audi RS7 .. everyone was very easy to work with and the sales rep Asia was more then helpful and guided me through the process via text and calls at my convenience. Highly recommend Boston Motor Sports and I’m sure I’ll be back !! Thank you Asia and the team at Boston Motor sports

Ralph Mancanes: Thank you so much for assisting me all the way from Los Angeles!Everything was smooth and efficient. Patrick the finance manager was able to send me everything I need. I had a hard time financing a high amount, but they were able to get it done. I am finally enjoying my Range Rover Autobiography.

Thomas Dragoo: I recently purchased a car from Chelsea Harris in sales. I can't say enough good things about her. She was an absolute pleasure to work with. She made the process very easy.Christian Kassis, the General Manager, called to thank me and to check on us. That was a nice touch. I would highly recommend working with Chelsea and Christian. We love our 2021 Bentley and will be back to do more business this summer. Thanks Boston Motorsports!

Maritzel Becerra: I recently bought a Porsche from McGovern Motorsports and dealt with Chelsea.I was hesitant about buying a car online and out of state but Chelsea was extremely professional and easy to deal with.I got my new car today and I am in love.Thank you McGovern Motorsports.

Kph Kph: Super Excited about this car! Been looking all over the country for an X5M that fit within my budget! The salesman Kosta got me on FaceTime and showed me the car up close I felt very comfortable with this I wish all dealers would do this! They are in Boston MA , they even offered to ship the car to my house in PA!! The General manager call me the day my car arrived to make sure I was happy with everything. Will definitely give them my business again.

Patricia Alcorta: Ask for Gilda Banos. Excellent customer service!

Yesenia R Gomez: Love the customer service given by Gilda Banos. She knew exactly what I wanted in my new car. Thank you, I’m definitely coming Bank.

Jacob Blalock: Boston Motorsports can not be trusted. Buyer beware! Purchased a new Maserati Trofeo from out of state, and vehicle was delivered damaged. Estimate confirmed over $19,000 in damage. Boston Motorsports claimed they could repair the vehicle if not for the distance between Boston and California. Boston Motorsports asked me to take damaged vehicle to a repair center, and they'd cover repair costs. They did not. I paid to ship the vehicle back to Boston Motorsports. They did not repair the damage. Although I have paid 6 monthly auto and insurance payments, I have not been able to drive the vehicle as this will most likely end in court. I have reached out to Maserati of North America to intervene. Aside from Boston Motorsports' fraudulent behavior, they still owe me approximately $1,500 reimbursement from the initial purchase transaction. Boston Motorsports can not be trusted. Buyer beware!

Ernesto Gonzalez Jr: I recently purchased a brand new Alfa Romeo Giulia and couldn't be happier with my experience at Boston Motorsports. Gilda Banos was very responsive during the entire process, including driving the car to my house for the test drive. I have bought many cars during my lifetime and this was by far the best car buying experience I have ever had. Thanks again Gilda!

Cedric Leath: I flew in from Orlando to Boston to buy my RS7. From first contact, Chelsea was amazing. My purchase was seamless. They made me feel comfortable. The signing was done in 10 minutes. Everyone at the dealership was Class A! Chelsea deserves employee of the year in my book!!! And Patrick was a gentleman of the first order!

michael witte: I live in Dallas, I found my car online at Boston Maserati. Asia was my contact, she helped to provide me all the details and information about my new car that lead me to make a decision to purchase my car from her! She helped to have my car shipped to Dallas within 1 week of my purchase! Everything she told me about my new car was absolutely true! I highly recommend BMM and Asia to anyone interested in a high quality car and experience!

Hamood Alsahari: My dad, Khaled Alsahari, have been to many dealership. He said there hasn’t been a dealership as nice as Boston Mororsports. All thanks to Patrick Gallagher. We appreciate you Patrick.

Christian Samayoa: Recently purchased an AMG-63 from this dealership. The salesman, Kostas Hatzipetros, was excellent, courteous, and very knowledgeable. Would recommend to anyone, go and see him!

Brian Carolan: By far the best car buying experience I have ever had. Salesperson Gabriel was outstanding. He is professional, honest and fulfilled every promise he made. They also had me in and out of the dealership within a half hour as promised. Anyone who has bought multiple cars knows that is always promised but never actually done! I will buy there again!

angela cable: Recently purchased my new car here and couldn’t be happier with my experience! The sales and service staff were so kind and helpful. My salesperson, Chelsea, took the time to go over the details of the vehicle I was interested in, leaving no questions unanswered. She and Christian worked together to get me a fair offer for my trade and an overall great deal for my new car. Thank you guys for your hospitality and hard work! 100% recommend