Best Medical Center Lowell Near Me

Love Reading: Toni and Eva Fung is one of the best at the eye care center 10/10

Nancy Katherine: I've been going to LCHC since I was a baby. I have always loved it. It used to be a small community place. Where there was a sense of COMMUNITY. Its now a massive place that's more like a hospital WITHOUT THE HOSPITALITY. I feel more like a profit than a patient/person. Im only giving it two stars cuz it is convenient having all of my Drs in one place EXCEPT they can't see each other's calendars. They constantly mess us up my medications and appointments over lap. The staff has zero accountability or customer service skills. If one drops the ball they cover for each other they've lied many times saying meds were sent when they never were. Hold times are 15 to 25 min. Wait times are ridiculous. Check in with security, check in at front desk, another desk, for them t screen you for covid and tell you where you're going even though you already know. To get to the floor you're going to and be screened yet again. They even give you an app to check in prior to AVOID THE WAIT but it just adds an extra step cuz they still make you do all the other steps.Just went to the pharmacy and they only gave me a week's worth of medication, but an appt two weeks away. I've missed days of medication before. I quit smoking and they took over a week to call in lozenges.They just don't seem to actually care. It's just about big pharma making money instead of providing good quality care.

Michele Hood: This place is terrible can never get threw waited on phone for over 2hours.The Mychart is a joke doesn't workThe tech never calls me back to get My Chart fixed so I can use it. I've been calling every day to get the issue resolved since the beginning of February. No communication what so ever. The place has really gone down hill very badly l would recommend to go somewhere else for your health care needs.

Addison Non: I take my dad to Eye Care Center this morning, n the services over there are Excellent. The Doctor n nurse are so professional, especially the one that helped my dad who name Lisa she’s super nice n professional if there are 7 stars I’m gonna give her 7 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Jess Davis: Called at 735am for a sick visit for my son....was told to bring him in at 9am or 940am. I replied 940 is good and I asked this is for today correct...she said yes!!!!...load up my son while 7 months pregnant. Only to be told that the appointment is for the following day. I don't care who you are but to not know the difference between today and tomorrow is absolutely inexcusable.... definitely removing my son from this office ASAP....this is not the first time mistakes have been made like this .

Angelina Depaulis: Legit the worst office ever, you can book an appointment online but hey don't think for half a second they'll actually answer you so your best bet honestly is FIND A NEW PCP FR or go to the er

Danese Adams: Absolutely not respectful and impolite personal. Noone recommend them. If they keep doing the same attitude everyone leave them. If you have a choice use another place, keep avoiding them.

Shawn Qu: If there has 0 rating i would give 0. I'm out of my medication. called Tuesday morning they told me going to send a message to Dr., I waited on Wednesday, Thursday, Friday, I keep calling twice a day, every day got same answer. Today I called twice still no prescription. What's a medical center treating there patient like this! They're not saving people's lives. They're kill them. Don't go there. you waste your time and your life.

Yahaira Gomez: To be honest this is far the worst places to take your kids why are the inside is super clean but the outside is full of nasty needles we’re the kids walk this is unacceptable we’re is the cleaning crew and the health department ti will be send this to someone that will help please be care we’re you let your kids walk dangerously disappointed

Nachalee Cardona: Every single time I make a call I am waiting on line minimum for like 20 minutes and most of the time the person that answer the phone is the rudest and I know is not the same person everytime but most of the times they are awful. Always with attitude and the doctors are no better either, my previous psychiatrist just hung up on me when I was talking during our session because she needed to go to her next pt. Horrible experience with this place in general.

Shabeer Ayoubi: Since two years my wife want to fix her teeth in the Community Health Center but the dental department does not want to fix her teeth, always the dentist said sorry your teeth need a lots of work please make appointment in another Place. She went to another dentist in the same day they fix her teeth It’s was took only 90 minutes, Compare 2 years to 90 minutes.😢

Balan Nyorkor: The worst health care system I even known. You go for appointments and stay in the waiting area for 30mins, go in the Dr room and wait 45mins. If you run 10mins late , they cancel your appointment. When you call, after spending 20-30mins on hold they end the call from their end.

Mohammed Yasin Mohmand: No commitment to take care of patients on time. Mostly if you have an appointment at 10 you should wait for your appointment more than a hour until you get to your doctors. Very frustrating it happened to me twice and at the end they just say sorry but nothing in action to be taken to solve this problem. I am actively looking to change myself to another PCP so I do not need to come to this place again.

Elizabeth Toro: They’ll have you waiting forever with no regards to your time and the staff is unprofessional

Brent Lawrence: Had an appointment Sept 2022 and submitted proper paperwork from DMV for a handicap placard as I'm 73 and having a hard time walking any distance. Also for paperwork to have a therapy animal for my high blood pressure. Had blood work done. No follow-up! Multiple phone calls haven't been returned. I even went back in person and the receptionist said the doctor would call me. Still nothing. Looking for a new pcp now. Wish I could give negative stars.

Pep Asaph: i'm a patient in this hospital for 5 yrs now, am not too good for taking time to write a review but this one here i had to, this hospital have been so helpful and so good for taking care of my health , i would like to thank anyone who works here for a well good job done, we appreciate for all that you do for us,and may God bless you all.

Tiana Neang: Don’t trust the automatic refill for meds through the phone system !! It’s say be done by 4:00 , came at 6:30 and it hasn’t been filled yet, when I address that, even the pharmacist herself says “don’t trust that system”, seriously then what’s the point of haven’t it. So I still had to wait 25-30 mins for refill because there only one person doing refills, and the pharmacy closes by 8. So next time I just need to call ahead and speak to a person instead for refills! Lesson learned!

Coralia Polanco: Today I waited 25 mins for someone to answer the phone. Nobody did. It usually takes 10 min if you speak English and 15 for Spanish. Dental clinic is quite good but grossly understaffed.

melissa: No parking and would be dead before you can get a answer on the phone . Will be switching drs.

Samantha Delgado: This place is horrible. All it is a playing phone tag with this place they NEVER call me back, one lady was rude had an attitude and the call hung up. I can never get ahold of them when I need it most. They fail me every time I need something.

Noce: Several terrible experiences with the Hospital they are horribly disorganized and overworked. I would rather take the commuter into Boston even for an emergency! I waited 12 hours in the ER to be seen for heart related issues.. had to come back twice because they couldn’t find lab orders for blood another time..

susan santee: The wait time in Beetlejuice was shorter.

Mr. T: Been using this hospital for almost 30 years. Quite reasonable and professional. No serious complaints.

Alex DiPietro: I really wish I could give a ZERO STAR!!! They need to find a better staff I had a heart monitors, oxygen, and blood pressure cuff all attached to me. I pushed the call button in my room and waited for over an hour, and nobody came to check on me so I decided to unhook my self all the machines were going off, and I left down the hall to go to the bathroom, came back to the room and sat in my room and nobody came while I was at the bathroom because my husband was sitting in the room and said nobody showed up yet. We sat there and waited for over 20 minutes longer until i went out to track somebody down to re-hook me back up. There were three nurses sitting directly outside my room the entire time they were there when I went to the bathroom there when I came back and there when I went out to have somebody hook me back up, not even the nurses would come in to hook me back up. An EMT came in and did it instead Because not one of them moved when I ask for help. When I was outside my room there was a light that was flashing and lots of sounds that were going off in and outside my room because I was unhooked and not once did somebody check on me to make sure I was OK. I was extremely surprised considering I was in there because of my heart.

Deakins Keith: Right now the ER waiting hour is plenty for you to drive single trip from Boston to Philadelphia.

moyomie: Workers have an attitude and are in a rush. #badjob 👎👎👎 I rate 1 ☆ go to a better hospital with workers who truly care for you. They forced me to do things on my own while I was in pain #crippled + they gave me a bald emt person (I hate bald people) (he also has no eyebrows) #idontsupportcancerpatients #falopecia

Teerth Patel: Terrible wait times in the ED. There’s not enough doctors.

Susan Sweeney: I went to Lowell General after I was sent there by my Doctor because I was passing kidney stones and there was blood in my urine and it hurt to urinate. They kept me overnight and the floor nurse missed my vein therefore the machine kept going off after 3 hours another nurse changed the IV and she missed the vein as well and my machine rang all night and all morning , finally I pulled the needle out of my arm and went home and they said I left against Doctors orders. It was awful because my arm hurt so bad from them missing my vein and even my roommate buzzed them because she could not stand listening to IV machine beeping. And to make matters worse they said they would be in to change out 3x from 9 pm until 2 pm next day. What a nightmare hospital experience. I would go to Saints over Varnum any day. I would never refer anyone to Lowell General on Varnum ever. The lump and bruise after on my arm was horrid

Smerly Reynoso: If I can give a 0 star I will definitely do, If you really want good medical attention, I don't even recommend that you go to this place. I say this from my own experience. Every time I go they make me wait almost the whole night. I was in the hospital since 9:40 pm with pain in my chest and unable to breathe It was 2am and they still haven't seen me, I'm a pregnant person and they really don't give you the treatment you deserve as a patient These staff really don't care about their patients.

bethany laroche: Do yourself a favor....get air-dropped into a tent in an isolated part of very econimically poor or strife-ridden country....you'll get medical care....

Nash Bassey: Terrible terrible services. I was in the lobby for hours for my daughter. She was in so much pain. I had to live after waiting for sooooooooooooooooo long. Other parents were living in frustration with their kids.The management must be revised,

Eddie Quinn: My mom was sent to the ER by her doctor for chest pains, shortness of breath and light headedness with a history of atherosclerosis and diabetes. Her doctor knew it was a heart issue. She went to the ER and sat for 7 hours without seeing anyone. 7 HOURS...with those symptoms. She ended up seeing a cardiologist the next day and was rushed via ambulance into Boston for a triple bypass.We are now on hour two of waiting for post HEART SURGERY shortness of breath and tightness in the ER.This is unacceptable and the state needs to step in here.

Herculean G: The fat lady in the reception is so rude and doesn’t care to answer any of your questions. Painful wait time’s and no staff to deal with patients

Calvin Fritz: Sitting in the ER now for 5 hours waiting to be seen with internal bleeding! Looks like there are still 6 patients still ahead of me!! This place is the worst!!! Now 6 hours and waiting!

Julie Newman: I went to the ED for an eye issue that turned out to be harmless. The tech, nurse, and doctor were all so kind and never made me feel bad for being there. While long waits are expected in ERs nowadays, I really didn't wait that long. The tech who roomed me was very nice, the nurse was professional and kind, and the doctor was encouraging and really made me feel better about something I thought was terrible but was very routine. I thank all the hardworking staff at this hospital.

Mama Bear: Labor and Delivery & Pediatric Unit: Everyone at LGH was amazing from the person who changed my trash all the way up to the doctors. I cannot say enough good things about both this hospital’s L&D dept and pediatric unit. If I could give them 100 stars I would. My baby’s room in the pedi unit had a bed & a shower for me to use which was a huge plus. The doctors are privy to all the most advanced science. Delayed cord clamping is standard. Their lactation help is top notch as well. The only thing I didn’t like was that LGH doesn’t have a photographer who comes in to take baby’s hospital photos but that was no biggie because I did my own photos while we were there lol. I can’t say anything about the rest of the hospital but I can say that LGH is THE place to have your baby at.

Marina Wong: I had an elective test done before I moved down to FL. The doctor and the nurses were very nice and explained the procedures to me in detail.

Zafar Nizami: 6 hours ER wait and counting. The people ahead of me have been waiting literally 12 hours. How is this acceptable? Can you even call this an organization? I also don’t need the LGH rep commenting on this post telling me to call patient relations. Reform your hospital first. Never have I waited several hours to get seen at an ER. Unreal.

Dan Sloan: Great nursing staff. Could get rid of the useless paper mask mandates, but the nurses were very nice

B.Bhargav sreekaR: The worst kind of experience I’ve ever had in a ER. The reason anyone would visit ER is coz of the emergency. And irrespective of the emergency you’ve got the staff here are carefree and doesn’t even have the empathy factor they need when working in a health care. Had to wait more than 5 hours for my friend’s case of severe pain in the chest near heart. Recommended for people with great patience level and if you still got to visit this place better carry your phone charger, and essentials to continue with your sleep. The reviews speaks up for the hospital.

Raini Sherrod: This is a ABSOLUTE WASTE OF TIME I came in feeling as if I could vomit and not to add FAINTED IN MY SHOWER as well as feeling like my bones could shatter and have waited far too long. Oh let me add that my mother had called 911 and I was brought in via AMBULANCE and the ambulance emts could tell you themselves that I CAN HARDLY STAND ON MY OWN. Another key point is when I first got here I WAS THE ONLY ONE HERE but oh no no the person who fell in the shower can’t stand or walk and could have hit their head is forced to wait an extended period of time!!!!! I really hate the fact that this place is LEGALLY ALLOWED TO BE CALLED AS A HOSPITAL!! I am absolutely discussed at the ALARMING LACK OF PROFESSIONALISM!!! I would have rather died the sit here in the amount of pain I’m in. To be honest with you I would give ZERO stars, and would NEVER recommend this place to anyone!!!!

John Savard: Very dirty in this place!!! Everything is out dated and clearly nothing gets cleaned around here, there is blood splatter all over the room that we in right now!! Do not recommend this hospital at all

Firstname Lastname: Mental health patients are treated horribly. Send your loved ones somewhere else.

Stella Kosta: I feel guilty writing this because I know there are a lot of good hard working doctors , Nurses ,Etc at every hospital but Saint Memorial hospital in Lowell Massachusetts has to be one of the worst run hospitals in any first world countries I had ever seen and I have been to many places and unfortunately many hospitals due to my husband's poor health and many near death accidents , and I'm not sure if that's because of poor management or corruption . I have many horrible experiences here and know many who of have even worst horror stories take place here , my advice is unless you are dying stay away , go to Lowell general or better yet drive to Boston and please don't donate money here , It goes to greedy pockets and not to helping hands like the hard working nurses they take advantage of .

SIRAJ DARWISH: 👎A new experiment,Worst hospital you could ever go to. Long wait times, rude staff😰😞A new experiment, and the result is that people's money is stolen from the health insurance card

Shawna Bourdon: My sister was treated poorly she has severe symptoms of covid and they did nothing but send her home

Mel a: Just terrible. Nurses were rude, staff were racist, mental health patients treated like a joke. I hate this place and will never go back. And patient relations does nothing so don't bother.

ANGEL Méndez: Pésimo servicio más de 5 horas esperando que me quieran atender como si uno no tranajara

Debbie Lovewine: Have stomach and leg pain. I was the 2 one in. They took 12 ppl. I'm still waiting. I'm sorry they are racist. I'm the only black American there. Very racist...

Lillith: Where to start. This hospital needs to be investigated for not only violating patient HIPPA rights as well as overall patient care. The staff ignores patients, makes fun of them, begs the EMTs to take patients with them instead of leaving them. I was put on a bed in the hallway, made to get naked and change in the same hallway next to the door where the ambulance brings patients in. I asked the on charge nurse MULTIPLE times to control the comments of her staff as it was highly unprofessional only to be met with attitude and force. I told her I would record the staff and she sent security to my bed and I was forced to let them into my phone to prove I never recorded. I ended up leaving AMA because I truly felt like I’d end up dead before actually being helped.

Meral Gonzalez: I went to emergency room at Saints memorial today I was very sick, I had a headache so bad, it was killing me. I was begging them to give something for my headache. I walked away, when I was walking away a nurse told me “bye, don’t pretend you’re going to fall”, because I was walking slowly and holding from the walls.Later, I went to urgent care in Dracut, I have Covid-19. They took the Covid-19 test at Saints early, they couldn’t tell me anything I was there for 2 hours. They didn’t give anything for my headache, they could see me I looked awful. Anyways.They don’t care.

Roy Adams: They took care of me very well,and the staff was very nice.

Sherry Wood: Rudest people I have ever had the displeasure to speak with. I have been calling all day to find out how my daughter was doing after she was brought in to emergency. Every time her father and I called the person would tell us that the nurse would call us back. It has been 32 hours and NOTHING. I finally get to speak to someone and she had to be the rudest person ever. These people have no love, no compassion, no empathy whatsoever. If you hate your jobs so much, get out of the field. Lowell general is despicable.

Lancer: A hospital ER full degenerates and I am not talking about the patients.Was there at 8 am with severe back / neck pain and difficulty breathing. 3 hrs and not one dr or nurse came to check on me, and when someone finally came in it was student by herself.Saints is the place to go if you don't want 4o he cares for and get treatment. It's a place to suffer and die.This is 1 hospital that should be looked for corruption and if they are provide service to all.I hope all you in the ER need help one day and I am around just so I could walk by you and laugh in your face.Btw I will be contacting the state authority for what you put me thru.

michele stpeters: If I could give less stars I would. I took an ambulance there for weakness and dizziness. Worsening nausea and abdominal pain. My issue isn’t with having to be in the waiting room or in one room, than the hall, than another room, than the hall again. The care here is substandard. Medication for the nausea wasn’t working….I had gotten sick an hour after a dose. I got “admitted”, although I spent my time in the ER. I was there a little less than 2 days. From the time the hospitalist took over care, I saw them twice. The first night, then 36 hours later when they said I could get discharged. Um….I’m too nauseous to drink anything for almost 24hrs. No IV fluids, and not one person while I was there listened to my bowel sounds. Ive been with the same pcp office for 30years. Due to how bad Lowell General has gotten recently I’m seriously considering moving my healthcare needs to someone outside of LGH.

Kimihiro Nova: Went in with a dangerously high blood pressure (stroke levels) and didn't even see a doctor. After 6 hours of waiting without seeing anyone past getting a wrist band I decided it would be better to just risk the stroke at that point because it was clear I would be getting no help. The waiting room was packed to the point where there were people sitting on the cold, hard, dirty floor. No separation from high risk patients such as covid cases. If you are immunocompromised do not come here. It's clear to me they do not care for their patients and their safety. Some serious changes need to be done before this hospital is even worth trying to go to. Doctors are severely understaffed (as in they literally only had one working at one point) for all those patients which is unacceptable for any hospital. If you have a serious problem you'd be better off just praying for the best cause there's no telling if you'll ever actually get any help at this location.

Taevy Phauk: You can tell saints doesn’t care about their patients when they send automatic replies to these reviews.I’m going to keep it short.If you want a hospital that will see you in under 10 hours don’t come to saints. If you care about your loved ones and want them to live, don’t come here. Bring your own chair since people are lying on the dirty ground. If you have COVID and are old and have a million health issues, be prepared to not be seen or taken seriously.I’m going to pray that they get better or find more resources because they could be killing patients by just not seeing them on time. One thing I know is that when I start to have a family they won’t be coming here.

Rose Marchese: Spent 3 1/2 hours there this morning. Had an X-ray within the first 30 minutes. After that it was waiting waiting waiting. When I was finally brought in and dr came in he didn’t even know I had an X-ray of my shoulder. Seriously get a grip. When I was finally “dismissed “ and able to leave they hadn’t told me I’d I should ice or heat my problem. Tonight I am no better off than I was this morning in their care.Don’t waste your energy on this place.

bernard belley: I was admitted in the hospital about 4 weeks ago saints memorial to excellent care of me they brought me right in when I was feeling ill they brought me in the back room immediately gave me a bed in the emergency room and then they gave me a private room upstairs on the third floor I don't know what else to say other than they were excellent the nurses were friendly and very concerned about your health thank you Saint memorial

Leo Allgaier: The worst experience ever if I could leave zero stars that would be more appropriate

Emily Marsden: Absolute worst healthcare I have ever received in my life. If you have an actual problem, do not come here because they want to do nothing but the bare minimum. I have a degenerative disease of the connective tissue called EDS, which impacts my joints and every organ in my body, causing me a lot of pain and discomfort in my daily life. I have been a patient here for the past 4 years and have complained about many symptoms as they continue to develop, just to not be taken seriously and have my problems shrugged off. At my last appointment, my provider told me verbatim that I was overthinking my symptoms, and that is when I made the decision to finally switch doctors. After switching to Lahey, within just one week, I had several referrals to specialists who all confirmed that I was in fact NOT overthinking my symptoms and offered me the solutions that I needed. I wish I had made the switch sooner, maybe my symptoms would not have progressed as they did because of CBC's incompetence. I cannot express how relieved I feel to finally be listened to and have some answers. CBC does not deserve to be in practice, and I hope this review is helpful in steering people away from them.

Jacob Sullivan: My girlfriend has been coming to the place for the past 3 years and have done nothing for her. She has a degenerative disease called EDS where her muscles and joints don’t work properly and create many complications in her daily life. At her last visit the Doctor actually said “I think your over thinking your symptoms” so that’s when we finally decided to change doctors.When we changed almost all of her questions where answered. She legitimately cried because the doctor actually listened to her. She’s already been to 2 separate specialist and have confirmed all of her symptoms as true.Moral of the story is, if you have a problem don’t go to this place because the honestly just want your money and don’t care about their patients.

S M Fijul Kabir: I wish I could make zero start. This is a worse place. They irrelevantly set some labs for new patients (they say it is their policy), which are not related to patient problem. When I asked, they says they do it for every new patients (the diagnosis seems like physical and that is I thought). Also, they do not reveal the test results unless and until, I visited the office (again, I was told it is the policy). They are using these traps (seems like setting policy to make bills) to make bills. I would warn people before taking the service.

Arjun Joshi: Been going for Primary Care needs for a few years. They've been reliable. Wait times are variable but my appointments are, by and large, efficient. Physicians/Practitioners are solid and thorough. Office is easily accessible and generally haven't had many problems over the years. Virtual appointments made simple appointments much easier as well.

Kevin Schendell: The doctors and Nurse Practitioners are pretty good, but the nursing staff and administration are not. They are super unhelpful, especially over the phone.

Epic Fail: Been going here for 3yrs now, and I wouldn’t want to go anywhere else.

Deedee Kim: My grandma has been coming here for the past few years and the service/care has deteriorated completely. It takes MULTIPLES DAYS for the doctor to send a prescription to the pharmacy (most if not all doctors send it right after the appointment). They have cancelled her appointments without even telling her. It’s by far the most disorganized and unprofessional practice I’ve ever witnessed.

SAT Nick: This office is very pleasant and warming . It so convenient for me, I do my labs and walking are always available and they also take patient at the age of 13 like my daughter . They treat you well and also comfort you with snacks while you wait . I will deff recommend this office to family and friends

Katti Correa: I have been the patient at this office for over 20 years. The staffs are so nice and very responsible. They always smile and give me a warm welcome. I can walk in any time when I don't feel good. I never have to worry about not able to get an appointment or have to go to ER. Love them🙂

Rosie Long: Worst place to go to . Our apointment was at 1pm and we were seen at around 2:20pm . The np rushed our appointment and basically was saying she couldn't answer any questions because she had other appointments. The staff there also acted as if they didnt want to communicate with us .

Leanne Ward: This doctor's office is horrible. The office staff is so rude. When I go to see the NP she doesn't even do anything. I'm reporting this place.

S Scott Jacobs (SScott): I love this office. I’ve been there 3 times and was treated with so much care. The staff there are incredibly kind, caring and helpful. The wait time was minimal. I’m usually in and out less than an hour. I highly recommend this office to everyone.

Corrupted Shadow: Pro- close to home, mult-bilingualCONS- extremely long wait time, poor quality patience relation, Unnecessary appointments, non-supportive staff, non-motivated staff, extremely RUDE.Save your self time and greaf, go elsewhere

A J: Good excellent primary health care. Interpreters in Spanish and Cambodian available. I found the staff to be helpful, compassionate and caring. Well run. They have walk in appointments available.

Rookie O: Dr. T is an outstanding physician. She is very patient and thorough. I always look forward to our visits. I’m so thankful that I have the opportunity to be a patient of hers.

evemila87: Kind , patient , professional , extremely knowledgeable , willing to walk along with youHuman, a kind of medical care you no longer find these daysShe was recommended by a friend , who just had a baby and was in search of a new doctor , she spoke very highly of herI am extremely thankful for having found her

Sam Tim: Alison has been the one medicL professional I can count on to help me and understand me and also my family loves her care foe me too she is very knowledgeable and caring great bedside manner and also e sures you understand what is going on for you

Paul Aikens: Always treats you with total respect.MILL CITY CARES ABOUT YOU AS AN INDIVIDUAL

John Riley: Great people, easy to talk to and understand. Very helpful during my appointments

Charlene Tebbetts: Mary was very attentive and listened to me. We discussed how I was feeling and made a plan to help me get back on my feet again. I am now feeling well and happy with the experience. Thank you Mary

Mike Desroches: Jess is awesome and very knowledgeable!!

Dan Sullivan: Ms Allison- thank you for your understanding, patience and encouragement.

Todd Jackson: Long time patient, always a pleasure to work with the staff and my PCP, Dr Savory

IRIS O'Donnell: Mary was attentive and caring. She was very thorough and even went as far as to review my history and address issues that came up that were not part of my initial appointment.

Brandi Moniz: Turina and Dr Chemaly are wonderful! Love seeing each of them.

Charles Bagni: Prompt caring excellent care

YANINA RILEY: Tarina is very thorough on the examination and really cares about your health.

Iouri Iouri: I lefty my Doctor's office only because of the insurance, and what a mistake I made!Dr Thom and her assistant Alexis made my life a hell.First I was told that I had a cervical cancer and hysterectomy( which I never had). Later it was only getting worse.I asked for a sleeping pill (which I was on for about 10 years ), and was told by Dr Thom that I need to come in for an appointment. I was very busy with work and my son's soccer , and e mailed back that this is not a good patient care , because that pill I was using for years.After that I called about 10 times, e mailed about 5 times asking for an appointment for vertigo, and lidocaine patches refill, and was competly neglected by the Doctor. NO REPLY AT ALL.Alexis called me about a week later and told me that Dr will not see me, because of my e mail reply when she requested me to come in. Also Alexis is very rude and unprofessional on the phone.Now I am going on vacation without my medications and without any medical help.I have to swich a PCP again, because Dr Thom doesn't like me as a patient.

Lauren Cabral: Cant even get them to answer the phone or call me back

Melissa Breslin: Very attentive and accessible staff. Very grateful to have such awesome care!

DerekBoss12: Mom had abdominal pain. Took her in for a physical. Horrible! Who palpates an abdomen on a patient while sitting up!! Told her the pain was nothing and she did not need a scan. Mom is only in her 70s has a couple health issues. Doctor told me “she’s had a good life”. WTH?? Furthermore, talked a mile a minute! I called the office back and demanded a scan. Mom had uterine cancer! Advocate for your loved ones because this place won’t.

Pyramid Tank: I trying to make a co-payment but it did not go through because the website doesn't work for online pay I let the receptionist know this she gets very rude and turns to a Karen.

Jill Hovanasian: I had some concerns pre appt so I wrote a note via the portal. The medical team read the note ahead of time, and took such care treating my concerns. They approached the care with such kindness and compassion.

Mary tibbetts quinn: My experience is complete lack of care! I have had severe abdominal pain since May 2022. The doctor never calls me. She has her assistant call me who is very rude! Completely belligerent!

T W: Docs and Nps are okay (not good or great, just acceptable) but other staff leaves something to be desired. Long wait times whenever you call. You get transferred around and if you leave a message it’ll take a while if you ever get a call back. Don’t even bother with their portal, messages remain “unopened” (yup we can see that as patients) for days and then no response is offered. Worst pcp group I’ve ever been with.

kelsi johnson: The employees are rude & disrespectful & have no patience. Horrible experience very unhelpful and they all need to lose the attitude or find a new job. Denise was especially disrespectful & hostile.

ashley grimes: I would like to commend Meghan who works in reception/medical record area. she is absolutely amazing and extremely helpful when I have not had the best luck looking for help in the medical field. she went above and beyond and deserves a raise! thank you again Meghan for truly being amazing and going out of your way for clients/patients.

Big Bill: Dr Sirakov and riverside medical group are great people and very efficient.., they follow up and genuinely care about their patients.

Wen Gu (wen): The office service is horrible and Dr Alexandra Miniati is definitely a doctor way too EXPENSIVE.They called me that my first appointment with Dr Miniati was Canceled ONLY three hours before the scheduled time and I didn’t get the phone call, so I ended up being at the office and then went back home. They never apologized for the last minute cancellation and the inconvenience that caused me.Then after my first time meet with Dr Alexandra Miniati, I told her my eye hurt a lot. She prescribed an eye drop which is not covered by my insurance AT All just after a simple eye check. That eye-drop, Olopatadine Hydrochloride Ophthalmic solution, USP, 0.1%, which is just for allergies and redness, cost me 247 bucks. I did a little research and found out that you can get the SAME thing everywhere without prescription (CVS Walgreens Amazon…)for 20bucks at max. I left a message at her office to ask her about the pricy eye drop and she never calls me back.And that 247 dollar eye drop didn’t work for my situation at all. My eye got worse and I can’t open it because it hurts like hell. I had to go to an ophthalmologist.The eye drops the ophthalmologist gave me, which you can’t get it without prescription, had a copay for 15 bucks and ACTUALLY worked.I am looking for a new place for primary care because I am too broke both financially and emotionally to be Dr Miniati’s patient.

Lynne Dery: The staff at Riverside Medical Group are extremely helpful. The receptionists are friendly and are always going out of their way when you call in accommodating you. I have been seeing Dr.Sirakov for many years and he is smart, a great advocate for getting you the services you need and really takes the time to listen. His medical assistant Cassandra, is particularly considerate and fast to answer any questions you have and makes getting help with instructions, referrals and needed paperwork ordered by Dr.Sirakov easy.

Erica Goroshko: Riverside medical group Has always been very accommodating with appointments and/or changes and following up promptly with testing results. The office staff is always pleasant to talk to. The entire practice of physicians is great although personally I feel Dr. Miniati is one of their best providers, as she is extremely knowledgeable, compassionate and thorough in comparison to other practices in the area. If they are accepting new patients and you were looking for a new primary care provider you will not be disappointed in your choice to join this practice.

Sheel Patel: Love this group! Especially Dr. Nanavati!!! They are all so professional and know how to make you laugh!

Nikita Naro: The staff was incredibly rude, didn't get back to me, and refused to let me to a consultation visit with one of their doctors to see if we would be a good fit.

Scott childress: Put me on hold and then hung up

Fran Granfield: Dr's are good with people. Business not so good. Push patients through to keep.making the mighty dollar. Shame on them as a company.

Sierra Milinazzo: Went here for a few years and the doctor is nice but the reception staff is rude and doesn't seem to really care about your existence.

Kristin P.: Dr. Petakov and his staff take excellent care of me. He is interested in your overall well being and treating any problems you have. Dr. Petakov is very caring and jovial, and he listens to you. If an urgent care problem comes up and Dr. Petakov’s schedule Is full, it can be addressed by one of his Nurse Practitioners, who are excellent. His support staff take care of billing, unlike the institution my husband goes to. Riverside Group is on top of these things. Thanks for taking good care of me.

John Griffiths: I have been with this group for nearly 8 years. I have Medicare Advantage insurance. What are all the alternatives of insurance accepted at Riverside Medical. I have no complaints what so ever. My PCP, Dr. Sirakov, and the office staff have been great.

costas koumpouras: Dr. Nanavatti is great. Helped me a lot and is easy to talk to! Will always be honest and open! I’d recommend to anyone!

Ruth Primeau: I have been seeing Dr. Clay and Ashley, the NP, for quite sometime now. They are both wonderful. They are very caring and intelligent ladies. Theyboth spend plenty of time with their patient. I am very grateful that my sister-in-law recommended that I start seeing Dr. Clay as my primary doctor.

Mary Dempsey: Very positive experience.I wish I could see my attending M.D. more often. The Nurse Practitioners and P.A.s are very well trained and very available.The clerical staff is helpful.

Josh Gillis: I was not asked to write a review nor did I at first intend to. I went to get the number to make an appointment and when I seen that the reviews here were negative I almost thought I was looking at the wrong site. I have been going here for 5 years now and I couldn't disagree more with the negative reviews with regards to Dr. Nanavati. I am not trying to downplay anyone's concerns that gave a negative review here but honestly if you read their own review most people I hope would kind of see through the negative reviews for what they really are and that's them not getting their own way or believing that their medical knowledge some how out ways the time spent in college earning and actual medical degree. I have sat in that waiting room in disbelief at how patient have treated the staff. You almost wonder if there is a hidden camera T.V show to see how you would react to others having a tantrum or yelling at staff. So here is my review.like I have said, I have been coming here for a little over 5 years. I have been a First Responder in this community for over 20 years and could comfortably say I have an idea about Emergency medicine as well as general medical issues. The staff here at Riverside are polite, greeting you with a smile and have gone out of there way to accommodate me on a few occasions. If your looking for a Dr who is going to give you medication you DON'T need or may not be beneficial to you down the line.. then Dr Nanavati is not your Dr. If you are looking for a Dr who likes to waste your time sending you for tests that in his experience see frequently and isn't necessary to give you the help you need, then Dr Nanavati is not the Dr for you. If you are looking for a Dr who is a yes man when it comes to your self diagnosis and what you think YOU need, then Dr Nanavati is not your Dr.BUT.. if your looking for a Dr who will listen to YOU who will do whats best for YOU, a Dr who is straight with you and tells you things that you may not want to hear.. like your wrong or you dont need that medication because of this reason.. then Dr Nanavati is the perfect Dr for you. There were plenty of times I too thought I had something different going on than his diagnoses or thought I needed something for him to flat out disagree . I opted to trust his medical judgement and to this very day I have not been able to prove him wrong! Dr. Nanavati has always done right by me and so much so that several of my colleagues as well as family now go there and feel the same way as I do.The only negative comment I would have is that sometimes your wait for a prescription to be sent to a pharmacy can be somewhat lengthy but again its a busy office

Ana D: They do not give the patient the attention they need, my father has been going there for a few years now to my surprise! I never write a review but I feel like I should help people save the headache and find a better place for a primary doctor. They are very incompetent at riverside!

Tyler Isabelle: Super unorganized staff. NO one working in billing!! They transfer you from line to line. Constantly on hold forever and then line goes dead. Doctors rush you out the door. Will stick it out until I have time to find a new doctor.