Best Metal Polishing Service Lowell Near Me

Matthew Funderburk: Aotco has bent over backwards to get my parts rushed through production especially when we have been in less desirable situations. I consider Aotco to be more of a business partner than just a vendor that provides us a service. Aotco has always been willing to work with us to develop unique solutions to our complex problems. Furthermore, Aotco also has worked on improving our product with their knowledge and skill when it comes to plating our aluminum piece with extremely tight tolerances. If you have a unique need, I would recommend giving Aotco a call and seeing how they can be a partner to you.

Steven Paganis: Wow, kind of floored right now. Had an employee drop off some parts yesterday that we needed anodized and I just received a call with a price quote (we've had Aotco do some hard coat ano in the past). Aotco wants .85 cents each part (409 parts) for type 2 red anodize, I was very surprised at the cost!Jessica called to give me the price and she was extremely polite and professional and forwarded me to Bob who she said is in sales. He was short and gruff with me as I explained how I was surprised about the price and tried to mention that I've had these exact parts anodized by FM Callahan in Malden and they have charged me quite less for the exact same job (.35 cents a part). His response was (as he cut me off from talking) "we don't compete with FM Callahan" and he continued to explain the price is the price and if I don't like it that I can pick up my parts.Really? Nice salesman Bob, way to retain a customer. So I had an employee drive an hour each way to drop them off yesterday for a rush job (which by the way Aotco said a rush job would take 4 business days, wow 4 days is a 'rush job'???) and now I have to send my employee back an hour drive each way to pick them up. HUGE waste of our time.As writing this review I received a call from Jimmy who is the anodizing supervisor for Aotco. He was replying to a voice mail I left for them yesterday and he was unaware of the calls I had with Jessica and Bob this morning. He was polite and professional (as Jessica was) and took interest in the work I needed done and my concerns about pricing. He also explained to me that Bob was the VP of Aotco ..... WHAT ... BOB IS THE VICE PRESIDENT! I thought he was just some rude salesman, now that I know he's the VP I'm really floored. He really has no people skills, don't believe me? , just call him yourself and see how he talks 'AT' people.You must really care about your company, Bob, when I customer has a concern and all you can say is come pick up your stuff. If I had spoken with only Jimmy and Jessica I'm sure we could have worked something out and the job would have been done. Jimmy even explained that the .85 a part seemed excessive and asked me if he could work on the pricing and make this job happen. He seemed genuinely interested in keeping me as a satisfied customer and he talked WITH ME and tried his hardest to fix the situation and make this job happen. If I could split this review I'd give Jimmy 5 starts and Bob ZERO stars. If this was my company I'd put Jimmy on the phone and keep Bob away from it.FYI, I have thousands of parts coated every year, I'm not a newbie to this. These parts were an easy .875dia x 2.25" long 6061 with a .300 through hole, no masking no color match and nothing special involved in this job, just a simple color dip.Well Bob looks like we're doing what you suggested and we'll pick up our parts ...... and oh yeah, off to FM Callahan in Malden to have a professional job done, at a reasonable price where we're treated properly. Glad you feel your company is making so much money from overcharging other people that can blow off my company that spends thousands of dollars a year on coating parts. You won't get a penny from us every again.

Aotco Metal Finishing Co: Very professional and great service !

Marion Boudreau: We have trusted Stan and Scott for years with our machined parts for plating. Not only they do an amazing job, and turn around is quick BUT they are gentlemen and lets not forget "Lori" in the office. Thank you for your services over the years. from Kirk & Marion @ STAR MACHINE INC. Nashua, NH

Stephen Ciaccio: High quality work and attention to detail. This is the place to get parts finished if you want it done correctly!

Michael Durrant: Steve has been a great craftsman with my 65 year old Buick parts! He's a pro with tough parts like these two grille surrounds that he just restored for me

Glenn Nickerson: I wish I could give a 10 star review! Steve and his crew did an excellent job on my parts. Several were irreplaceable. They took great care in repairing them and I could not be happier. The price was more than fair and they were done quicker than estimated. Will certainly use them again in the future.

James Roberts: Had trouble finding a local re-chroming shop but after a few calls I found American Electroplating to re-do my tail light assemblies. What a great job at a reasonable price, thanks Steve!

Brett Davenport: Steve and his guys do awesome chrome plating I had him do three items for my snowmobile am restoring great price high quality work great turn around time

Josh Cronin: An hour and a half drive each way for me and worth it. Excellent service, turn around time was earlier than expected and chrome came out fantastic, worth every penny. Can't recommend enough, great work.

jon whitman: Great folks here

Yuri Yudin: Steve did a great job restoring my Mcintosh amplifier chassis. It looks gorgeous and the turnaround time was just a few days. I will be back to American Electroplating with more orders. Highly recommended!

William Vinci: I have been using Steve and american electroplating for many years his work is always perfect he does many different types of finishes which is perfect for me where I am in the car restoration business he stands behind his work completely the turnaround time is always quick I have never had a problem with recommend him highly

Gradeigh Mack: I had old boat parts that needed to be stripped and replated with chrome. Steve made the whole process easy. He’s very quick to reply to emails and keeps you informed along the way. I am very happy with the finished product and very impressed with how responsive Steve was.

Bill Morrow: Just had some 1959 Ford Galaxie bumper guards replated.WOW better than the factory ever did. if you need chrome plating done this is the one place you want to go to 100% they will do all my chrome plating in the future. Great prices, great service, great people. Thanks Bill in New Hampshire

J J McGrath: Just had my 1985 Mack Ultraliner Bumper Steps chromed by AEC and they are GORGEOUS! Great price and great turnaround time. Now I want to take more parts off the truck and get them chromed!

Peter Muse: Steve and the crew here have done chrome replating for me on a number of different restoration projects and the end result is always beautiful. Thanks again guys!

Bob Hodgdon: Looking for a place to chrome a couple pieces off my motorcycle and did a search and so happy I chose them to do the work. Not only were they friendly they had an amazing fast turnaround and vert fairly priced . Thanks again Steve and crew.

Mike Thompson: I had 100 year old wood stove trim nickel plated. They did a beautiful job. Reasonable price, fast turnaround and great customer service.

Ken Trenholm: Very satisfied, fast turn around and fast response to email from Steve. The before and after pics tell all.

eric puglia: Quick turnaround and good prices - rare to find around here. Good chrome and polish. Repeat customer and always happy...Steve and his wife are good people.

Daniel Nicoli: Incredible service! Nice, courteous staff. All around great experience, and a job very well done!

Darius Kokott: Extremely satisfied with this gem of a chrome plating company!Very fast turnaround. Strongly recommend Steve and his team. The quality of the finished part exceeded my expectation. Also, you can communicate with Steve and he is open to share his advice and knowledge.Just found my new default plating place!

Michael Reed: High Quality work at a fair price. We had the base of a very expensive modern coffee table re-plated and it looks great.

Jacob Shulam: They did an outstanding job in chroming my Harley front fender. Very fast and very beautiful work!!! The owner knows and loves motorcycles and has a great appreciation for riders who love chrome. Highly recommend using them!!! Wonderful work and wonderful to deal with!!!

Laurel Brody: Positive:ResponsivenessThe nicest people and the work is excellent

James Mason: They do great work at affordable prices....simply the best!