Business in Outdoor sports store:
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1. Vassar Outdoors - By Appointments Only - Littleton
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· 3 reviews
459 King St, Littleton, MA 01460, United States
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2. Eastern Mountain Sports - Ward 7
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· 48 reviews
281 Daniel Webster Hwy, Nashua, NH 03060
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Kelly Maggio: Not sure why places like this are stereotypical but I came in this evening .I was just looking around as I've never been to this location and I've really been wanting a hiking backpack. After just browsing for a bit I was getting ready to leave, I placed 2 pairs of gloves down that I was considering and when I came out a man seeming to be a manager came over to me and asked me where the merchandise I BROUGHT into the bathroom was, I told him I didn't bring anything in I out it down and even brought him over to it, he then still asked me where something else was which I showed him the inside of my purse. He still didn't apologize for accusing me of theft even though he was wrong, and actually told me he didn't accuse me of anything which is in fact completely false. People make mistakes if he handled it better after the fact instead he insulted me again by claiming he didn't accuse me of anything. Will never go here again and considering a corporate complaint at that.
John Brian Anderson: One of the few places to get quality outdoor gear
Rebecca Metras: Great spot for all your sporting needs
Jacob Bloemberg: Good service, good deal on trail shoes and flip flops
Derek Cloutier: Great service and pricing
Jennifer Wills: I highly recommend this store to anyone that wants friendly, knowledgeable and helpful staff. My hiking boots finally kicked the bucket and I was looking for new ones. I had a lot of requirements and some foot issues that didn’t make it easy. Luckily, I went to this EMS because they helped me find the perfect pair and never made me feel bad for returning the ones that didn’t work. He made it seem like it was part of the process and worked with me to keep trying different options. He also recommended a vest that has been amazing for these colder days. I am really impressed and would send anyone looking for good outdoor gear to this store.
Blaine Bershad: Knowledgeable staff with wonderful, patient service. I continue to be impressed with this operation.
BBruins34: They don't do returns, terrible customer service
Aaron Caine: Very helpful staff!
norman clermont: I to had a very bad experience returning goods, I fear Amazon will only get bigger, I was a long time EMS customer, no more.
Michael Blair: I went to return an item that didn’t perform as designed, but all the salesperson and manager could do was offer excuses to support their refusal to accept the return. The plastic of a water filter didn’t seal correctly in the cooler temperatures outdoors, but since it worked perfectly in the store their argument was “it’s not designed to be used in cooler temperatures”. Seriously? I stopped shopping here long ago and thought I’d give them another chance. Never again. This is one of the reasons they have lost the battle against companies like REI.
Jim Considine: Service was great. Able to find what I need easily. Good selection of hiking boots and casual slip on shoes
Danny Melendez: Exspensive
Lisandra Rodriguez: First time at EMS and the customer service was excellent. Tom was super helpful and knowledgeable with prepping for my first winter hike!!
Richard Nguyen: Steve was a wealth of knowledge and I was glad to have his help!
John Roberts: Great place for outdoor activities like hiking and camping.
Zachary Simmons: Attentive and knowledgeable employee was very helpful with my roommates picking out their osprey backpacks/hydration packs. I purchased a lot of my gear from EMS during my boy scout years and always recommend this store.
Mary E Joyce: Goservice,clean & friendly staff
Katie Holtgrewe: Everything I need to explore the great outdoors! Friendly and helpful staff.
patrick R: The workers in this store are awesome and helpful. My black Friday order that was placed online was canceled three days later. After speaking with Customer service, I was informed it was canceled because they didn't have it in stock. And they would not be honoring the pricing. I went to the store and saw that the items I tried to order was in stock. The team working here contacted customer service at a higher level and was able to fulfill my original order which included the price.Thanks again guys, happy skiing
James Brunette: When things go wrong and you really need good customer service, the best come through. We had purchased a Thule cargo box at EMS in Lebanon, NH and were on our way south, fully loaded when a latch failed on our three-day old roof box. This could have meant a major delay in dropping our daughter off for college, but the EMS staff at the Nashua store quickly replaced our faulty Thule and had us on our way. They were quick, skilled and very professional. I highly recommend doing business with EMS, particularly the Nashua location. Many thanks!
3. Natick Outdoor Store - Natick
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· 328 reviews
38 North Ave, Natick, MA 01760
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4. DICK'S Sporting Goods - Ward 7
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· 512 reviews
310 Daniel Webster Hwy, Nashua, NH 03060, United States
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5. REI - Reading
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· 604 reviews
279 Salem St, Reading, MA 01867
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6. Hunters Rendezvous - Pepperell
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· 38 reviews
147 South Rd, Pepperell, MA 01463
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7. Sun & Ski Sports - Woburn
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· 96 reviews
406 Washington St, Woburn, MA 01801
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8. Rocknus - Haverhill
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· 9 reviews
29 Washington St, Haverhill, MA 01832
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9. DICK'S Sporting Goods - Salem
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· 389 reviews
77 Rockingham Park Blvd, Salem, NH 03079
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10. Woodies Pro Shop - Peabody
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· 1 reviews
511 Lowell St, Peabody, MA 01960
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