Best Railroad Equipment Supplier Lowell Near Me

David & Lori Knight: Awesome store, great experience

Eliot Scher: Charles Ro is the BEST dealer going. I have been buying there for twenty five years. Ask for Butch. Totally reliable.

Emma Doyle: Cool store, definitely visit if you're interested in getting started with Lionel Trains.

Jim Frisk: DO NOT BUY FROM CHARLES RO. I made a pre-order from them over a year ago, then canceled shortly afterwards. Much to my surprise, i received an email shipping notification for the order. I responded within minutes saying i had canceled the order and to not ship! About 1-2 days later i got an email response "order already shipped". Then it was shipped to the wrong address. When i finally got the package, i sent it back to CHARLES RO since i did not want it as i had canceled the order months ago. I didnt even open the box. Then CHARLES RO had the nerve to charge me a 15 percent restocking fee for THEIR mistake. AVOID CHARLES RO, they have the WORST customer service. Period.

Michael and Steve: Great variety of train accessories in stock.

chandler jeremiah: Great place, large selection to pick from.

Rob Fournier: Absolutely incredible store. We were flying out of Boston later in the day and stopped by on our way to the airport. The layout was not running as it was a weekday but when they heard we were from out of town they invited us upstairs and started the layout for my kids to watch. Great people and a selection that was unbelievable. They had great prices and a lot of stuff you usually only see in a catalog!

Dan calidonna: Love this store staff is friendly

Maksim Miano: I like tren

Mbta Ghost: Brought an engine in for repair and they lost it…..

Karl Wagner: Great slections lots of items instock

Aleksey Magno: I happen to go into this store finally after discovering it online and it is one of the greatest model train stores ever. Amazing selection of g scale trains from USA trains and some of the nicest people I’ve ever met. Can’t say enough good things about this place. Definitely going back and I am telling everyone that I know who is into model trains about it

Emil Cepeda: Absolutely wonderful experience here! If you are a model railroad enthusiast this is the place to buy your stuff from. I have attached a few pictures of what I purchased but while I was browsing the employees were kind enough to take various things out of the display cases and run them on a small bit of demo track for me as I was looking around. They were all very friendly and answered any questions that I had! The price for the entire set was below what bachmann themselves recommended per the book that they gave to me said which reassured me that I paid a very competitive price for this! Definitely recommend!!

frubes frubes: Largest electric train store in America. Staffed by friendly and knowledgeable staff.When Uncle Charlie passed away, he left his self-made tribute to the American success story on good hands.

Sheila Wood: I have been wanting to come here for a while, the most enticing thing was the size of the building and the fact that a lot of reviews said it was an awesome selection of all gauges. It wasnt a poor experience, just a disappointing one. When we arrived there were a decent amount of cars in the parking lot, so i was expecting a lot more than what we actually got. It might be the largest train hobby shop building, but that is where the size stops. There is this massive old brick building in fron of you, and it looks nice, i already knew the second floor was for a big layout based on the customer reviews but most said it was closed, so i wasnt going to bother with the second floor. You walk up to the door and are immediately greeted with a long list of instructions, no bags of any kind in the store, any bags must be checked at the counter when you go in and are subject to search, no bathrooms, no strollers, its a rather unfriendly and uninviting sign. I had a backpack bag so i went back and put it in the car, not that big of a deal but still felt like they didnt want anyone in the store. You walk into a foyer, and there are a few glass cases with trains and such, you enter the store through the door on your right. and thats where the big disappointment came. I was expecting a sprawling store with HO on one side, A big lionel section in the middle and the other scales and paints and buildings and scenery, little bags with replacement parts on the other side, all the things you would expect to see in a place that says largest train store. It was nothing like that. the store is only 1/3 of the space inside. The rest is inventory and shipping. The HO section was not very large and had run of the mill engines and rolling stock, if you are like us, we like the hobby shops because you never know what little gem you might find, but the HO stock was very lack luster. The Lionel section seemed small, and there was no N scale section at all, much unlike the reviews that claim they have a huge selectio of ALL gauges. The inside was nice and very clean, but gave off the vibe of more a retail chain store rather than a hobby shop. No one greeted us at all when we walked in or asked us if we needed any help while we were looking. There are more class cases inside along with the other stuff, and the only time an employee talked to us was when we were looking at diecast cars in the glass case by the exit door, and that was just to tell us we could open the case. They have a small section of Thomas the Tank, which seemed really expensive for a kids toy, but I cant judge that because I don't know what the going rate is currently on Thomas and his friends. Unless you like only Lionel, Thomas and run of the mill HO, it's not worth the trip. when we went outside there were more cars in the lot than when we arrived but Im not sure where all the people were because the store was empty besides the 1 person checking out when we first walked in. The hobby shop that we were in right before going to Charles Ro, while building size was quite a bit smaller, they had exactly what you would envision an HO hobby shop would have, they had a massive selection that just blew away the largest in America. The only thing I can say is I feel like most of the reviews, the store website and the size if the building set up the high expectation of my jaw dropping when I walked in the door. Very very disappointed.

Noel Heath: Best train store in Middlex County of Massachusetts

Jonathan Woodward: Excellent selection!

renee vee: Finally had a chance to stop by with my 4 year old son. The staff is very friendly and incredibly helpful. The trains above weren’t running and they kindly turned them on for my little one to enjoy. The display on the 2nd floor wasn’t up and running, but it was still an incredible sight to behold. Prices are also really good compared to other hobby/collectors shops.

Kale LeBlanc: Big store, tons of stock.

John Fraser: My preordered item was shipped before they announced its availability and in my hands a day or two afterwards.

Eric Danilchuk: I have used Atlantic many times for both equipment rentals and supplies. Not only are they extremely fast but very reasonably priced. When I had to put a new spray booth in my auto body shop Atlantic was able to get me all the tools needed within the day. Highly recommend!

Ronald Sturges: Always top self

Moris Rivera: Customer service really really rude bad attitude at one time iend up switching tools around 4:30 customer service got really mad cuz I didn't call him before that it was too late that he's employees being working for 12 hours thought I had to go back the next day that make me lose a day they have to work on that attitude front desk

Sean Mortimer: Good people and very helpful!! In and out and easy!!

Leandro Maganha: If they don't have it, they will get for you.

Silvio Rodrigues: Great service

John Canillas: Best N scale train shop around. Dave always has everything I need and helped me get a nice layout going! Great guy and great service!

Serna Jr Louis: Great friendly service. Good communication.

Nelson Viles: Impossible to get a hold of.

Sue Boutin: ..hours weren't accurate