Best Swimming Pool Contractor Lowell Near Me

Pool Pro Restoration & Services Inc Rogers Pool Patio & Toy Co. Inc crawford & sullivan pools and spa New England Pool Masters SSG Pools Environmental Pools, Inc. SSG Pools Advanced Spa And Pool (ASAP) Holmes Pools LLC MountainScapes Landscape Construction, LLC

1. Pool Pro Restoration & Services Inc - Lowell

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· 19 reviews

68 Branch St, Lowell, MA 01851, United States

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2. Rogers Pool Patio & Toy Co. Inc - Lowell

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· 72 reviews

150 Middle St, Lowell, MA 01852, United States

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Rogers Pool Patio & Toy Co. Inc: what do users think?
Kevin McArdle: I love Rogers pool. Not only did they install my pool for a home I bought in Townsend but when I moved to Lowell they came and moved it for me and installed it again for a very reasonable price. This was a few years ago and Gary was so helpful
Sherri Barboza: So you can not avoid going here if your pool is green or cloudy or just not right. They have everything you need, they test your water and tell you exactly what you need. Then, you can buy all the old toys and games that you forgot that you love Lincoln logs, bingo daubers, toys, the game of life and so on
Bobby Megens III: Not only did they have EVERYTHING we needed. But some vintage/throwback toys that I enjoyed as a kid. And know that my son will. F$&k Walmart cbd Target for supplies. And please show this family owned and ran buisiness the love they deserve!
K: The rudest guy I have ever dealt with. I am surprised they are in business. I would return my pool if I could. I am in the market for a new pool AND ROGER’S will not get my business.
Chris Ortiz: Best overall pool company around. They are very knowledgeable and professional.
Jennifer Hart: Looking for games, puzzles and classic toys this is the place
Lisa Parlee Carr: Not a bad to say about the products or service.
Derek Roach: the salesmen on phone clearly did not want to help me. I bought new house came with pool. never had pool before completely ignorant on the subject. they offer closing services but said coming to my place just to check to see if pervious owner closed it properly was ludicrous. ok don't take money from people trying to pay you for a service your website says you provide. complete Jerks. and again from when they answered the phone I knew they just didn't want my business.
Tony Koumantzelis: It is a nostalgic experience for me. My mom used to take me and my sister there when we were very young. Although they concentrate on pools now they still sell old classic toys. I saw Rock em Sock em robots, Cabbage Patch kids, Battleship and even Spirograph.
Mike McLaughlin: There is no better place for your pool supplies and advice! Gary & staff are very knowledgeable and I personally wouldn't go anywhere else.
Mark Basnett: Usually have everything you need
Vichet S: I had pool opening for 2021, I desired to take the cover off by myself to save $50.00. it would to cost me $285.00 if they remove the cover. She asked me for credit card first before the job started. I had no choice just to give her to charge for $235.00. This morning, I check my card statement, the charge for the job was $294 ish. I called her, she explained that the $50 ish was a charge to repair the nest last closing. I was not aware of anything. Roger Pool just changed me $50 without my authorization. Be aware with this company. Don't give them your credit card first, pay when you get a slip.
bob moore: Friendly and very helpful service !!
Fabiana Oliveira: Nice
Joshua Perkins: Unreal. Just called to get some information on a leak I am dealing with at my pump. I dont know all of the pool jargon/terminology, but jeeze. Im literally 30 seconds in describing where the leak is coming from and he says "I dont have time for this" and hangs up. Really?! Great customer service bud!
Aaron Noyes: Their costumer service was absolutely abysmal, when I tell you that these people are nasty it’s an understatement. Having had to deal with a multitude of representatives none of them have been helpful nor even remotely nice. They wouldn’t help fix a filter they installed less than a year ago and now we are forced to use another company. Not only should this be under some form of warranty but any filter less than a year old should not break 3+ times... I will not recommend this group to anyone and as someone who’s been a loyal customer for 10+ years I am disgusted.
Issa Ansara: Good service. Has the pool supplies I need. Like they will test my pool water.
Renee: We built a 20 x 40 inground pool almost 20 years ago. Usually every year I open the pool with my dad, but the beginning of last year he had a quintuple bypass surgery and during his recovery he was very immobile. Since I can’t do it on my own, I called Rogers Pool, as they are reasonably priced and have been in my area pretty much forever now.When they opened the pool, they couldn’t get our filter running. I received a call from them about how we needed a new pump and that we had a leak. When I relayed the message to my dad, he disagreed. Despite doctors orders that he cannot use stairs, bend over, or exert himself in any way, (obviously I couldn’t stop him, I’m sure many of you understand what that’s like) he eventually figured out that the guys who opened the pool never took the skimmer plugs out. After my dad pulled out the plugs, he primed the pumps and got the filter running. This was a very easy job to accomplish but due to incompetence of our hired help, I had to watch my father struggle to finish the job when he physically could not. He just really wanted to open the pool for his grandson. The pool ran fine all season.My dad was still not fully recovered by the end of the season, so he called up Rogers to close the pool. I guess he figured, what are the odds Rogers Pool will make another mistake that stupid, right?He is now fully recovered and this past weekend I helped him open the pool. Usually when we open the pool (after closing it ourselves), the pool is green but it is a clear green and we can see the very bottom of it. This time, it was a deep, very murky green and the pools water line was high. Upon closer inspection, we found that they never drained the pool to the proper level, never flushed the lines out and never put the skimmer plugs in.I don’t know what it is with this company and skimmer plugs, but when you don’t put skimmer plugs in the pool when you close it up, you are risking the pool lines freezing and destroying the pools plumbing. We are so lucky that the previous winter was mild, because everything is running fine right now, however, we did notice a small leak in the manifold of our pool heater, and that heater is only 3 years old.We were going to let the mistakes made when they opened the pool go, but because they didn’t open AND close our pool properly, my father called Rogers asking for a full refund. Nothing more nothing less. That’s pretty reasonable since they didn’t do both jobs properly and would have ruined our pools plumbing if we had a colder winter. My father wasn’t even offered a partial refund, instead the owner told him he was lying, and when my dad began getting frustrated, the owner also called him crazy. The owner claimed he sent guys to resolve the issue when they first opened the pool, but that is not true, I watched my father fix everything on his own 3 weeks after he was let out of the hospital.My father still has heart disease, and although I was trying to make his life easier by calling Rogers Pool, I did the exact opposite and it only served to stress him out.I only recommend using Rogers Pool if you are going to baby sit them while they work and you know all the steps they are supposed to take, but just a heads up- even if you request for them to call you before they come over, they will not.I will be contacting the Better Business Bureau.
Eileen Hayes: Great service- extremely knowledgeable! My son purchased his first home and the pool had not been closed correctly by original owners; several companies quoted " worst water quality ever seen"! Thankfully Rogers Poolwere able to get the water into proper balance quickly and were super helpful in advising my son on proper pool care!
Celeste Dunn: I get my hot tub supplies and the occasional toy gift from Rogers Pools. I always find Gary & Justin very friendly and helpful whenever I go in looking for help. They are knowledgable and prompt with getting the appropriate chemicals I need at the time. They have even delivered my order to me :)
Nancy Rogers: The doctor made a house call and didnt send a bill. Family owned and a heart of gold , in the middle of the covid pandemic the owner went to an elderly couples home , took their water sample and personally delivered the chemicals they needed. Did it all for free . Thank you , your good deed was noticed and appreciated .

3. crawford & sullivan pools and spa - Lowell

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· 2 reviews

410 School St, Lowell, MA 01851, United States

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crawford & sullivan pools and spa: what do users think?
Dana Nicholson: I hired this company a couple years back after having major issues with my last pool company. It was great that this company picked me up at the end of a season and I’ve been using them ever since.Tim is a chemistry genius and my pool water has never been so clean and on point. Words that come to mind about this company are dependable, honest and always available. A great team at Crawford and Sullivan.I have recommended them to numerous friends in the area and they all switched to the Crawford and Sullivan Team with glowing reviews.Thank you guys you will have a customer for life!
Joshua Howlett: Positive:Professionalism,Quality,ResponsivenessI have been a customer for over three years. These guys are beyond helpful and responsive. They make sure my family can use the pool with no issue at all times. We use them to open and close a salt pool as well as weekly service. Please switch today if you use a pool company.

4. New England Pool Masters - Lowell

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· 6 reviews
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New England Pool Masters: what do users think?
86 The Special.: Reliable, knowledgeable, attentive, informative, professional, thorough, friendly, hard working. How refreshing.Thank you guys. Our new pool liner looks so good! We love it!! We would recommend these guys to anyone.
Bobby on jade karaoke: Left them a message never called back
Kathleen Cote: Positive:Professionalism,Quality,Responsiveness,ValueAfter calling 4 pool companies to come and take a look at our filter because it was not vacuuming properly, not only did this company show up they actually took the time to explain what we were doing wrong. They fixed our mistakes and educated us as to what we needed to do in the future. Extremely, knowledgable and professional!
Marshall Milinazzo: Great Experience, reasonably priced and was able to get my broken skimmer pipe replaced quickly.
MaryJo Honan: I am an elderly home owner & called new england pool masters to help close & service my pool.I received a free estimate & decided to give them a job.I was completely impressed with the professional service & low cost for the work i received.I was sold on thier experience and professionalism & would recommend them for any pool service work.My satisfaction was guaranteed.

5. SSG Pools - Pelham

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· 11 reviews

12 Esquire Rd, North Billerica, MA 01862

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SSG Pools: what do users think?
Lucas Seybert: Positive:ProfessionalismHad the pleasure of having SSG install a pool at my parents house last summer. They were incredibly polite the whole time and always kept us informed as to what they were doing. The job was completed in a timely manner and done to the standard we were looking for. Nothing bad to say about these guys.
Michelle: Positive:Professionalism,Quality,Value
Sam Allegrini: From the moment of the sale consultation to the first closing of my new pool, South Shore Gunite (SSG), was profession, efficient, and responsive. SSG makes the process of installing an inground pool somewhat simple by taking on the entire project in-house rather than using subs (or relying on you to find subs) for each step of the pool process. SSG does everything for you from the first day of digging to the day you swim your first lap. If you match with a SSG recommended landscaper, the process can be even smoother.Specifically by position, I can attest to a high level of satisfaction. 1. Sales. No pressure, highly responsive and incredibly reasonable regarding budget and not "over-selling". 2. Project manager at HQ. Phenomenal communication, scheduling and project understanding. Near daily updates on what happened thus far and what is coming the the next few weeks. Also fantastic about keeping me on track for decisions, especially important when supply chains were funky. 3. On-Site project management: The guys who came to the home were incredible workers. They arrived early, left late and kept the worksite clean and manageable. The proof is in the final product, which is incredible. 4. Closing/Cover: One day I had an open pool...then i got home and it was closed, covered and clean. Unreal work.Overall, SSG offered a service/product, committed to the project, and delivered on every element of the deal. From top to bottom, SSG is professional and conscientious operators.Services:Design,Custom Swimming pool design,General construction,Inground pool installation
Danielle C: After being disappointed with most of the pool companies in NH, we decided to have SSG install our gunite pool. We’re very pleased with the outcome! Our gunite pool and patio by SSG are gorgeous! We especially enjoyed working with Franchesca our Project Coordinator. She was professional, reliable and very helpful with the process from start to finish!Service:Inground pool installation
Elena Mendez-Escobar: We love our new pool! It’s beautiful, great quality, and while it took longer than we thought, the team stayed within our initial budget. The heater feature was essential as it extended the swimming season until the end of October. We also love that ssg takes care of both installation and maintenance, providing extra peace of mind of knowing that they know the equipment inside out.Service:Inground pool installation
William Ferguson: Extremely happy with the workmanship showcased on this project. Between the line of communication with the office to the installers everything went smoothly. I was swimming on the date I was promised by my salesman when I originally signed my contract. Just a flawless install. My family and I absolutely love it.
Anthony Bucchere: Positive:Professionalism,Punctuality,Quality,ResponsivenessSo glad we used South Shore Gunite for our pool project. Great team and entirely professional. They delivered on the design and installation and as promised.Service:Custom Swimming pool design
Peter Marcello: Positive:Professionalism,Quality,ResponsivenessFranchesca was wonderful in communication. Very responsive.End product was fabulousServices:Swimming pool summerization,Custom Swimming pool design,General construction,Inground pool installation,Winterization
Liam G: I just got off the phone with Karen Guarino McPherson and she was a wealth of knowledge and experience. She answered all of my questions and was not too busy to represent this pool company with the utmost professionalism. I would absolutely use this company if you are considering a pool and I’m wishing we had when we had the chance. Karen is the best!
Ray Snare: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueMr. Guarino and SSG helped me immensely on a commercial project. The knowledge and professionalism is top notch. I can’t recommend them enough.
Barry Tanner: I worked with the SSG team members during 2022 as they proposed and then completed our new pool. The SSG Team members were all professional, responsive and fair in all of their dealings. They made special accommodations when I requested and they completed the pool on schedule as promised. I have nothing but praise for the Company and the final product.
Russell Burns: 1# company for your custom pool. You will be happy.
Rebecca Nisetich: Honestly the single worst customer service experience I have ever had. Unprofessional, terribly negligent communication, poor site cleanliness, unsafe conditions (carbon monoxide poisoning in our home from SSG crew leaving a running generator near our open window!) and the project is in its SIXTH month. Every time we share concerns we are told it’s someone else’s fault. It’s not. They are the absolute worst. 10/10 would NOT RECOMMEND.Services:General construction,Design,Custom Swimming pool design,Inground pool installation
M Sullivan: SSG was amazing to work with. From the first appointment with Brett, through the very last day of install with Paul, Britiny and crew. Everyone was extremely professional, responsive and communicative. Every stage of the process was clearly laid out for us and we always received an email informing which crew would show up that day. After hearing horror stories about other pool companies, I am so happy we chose SSG! The whole process was so much better than I ever expected and the results are beautiful. Can’t wait to use our pool for years to come. Thank you SSG!Services:Custom Swimming pool design,Inground pool installation
Antonio Camelo: I had my gunite pool resurfaced by guarinosAbout 10 years ago and they did a good job.But now I’m having some issues with scaling and spots.I tried reaching out to them to help me resolve this issue but after numerous attempts and messages, they never returned my call.(not professional)I understand your policy!But to not even return a call to a previous customer who spent a lot of money!That is so wrong!!New or old customers should be treated the same.Not all of us can afford your extremely high service prices!You’re company should stick with only dealing with companies that can afford you and leave residents alone or at least come with a warning about your policies.Don’t take our money in the first place than tell us that we are out of luck just because we can’t keep throwing our hard earned money on you!Service:Swimming pool resurfacing
Vivian Falla: I used to work for them they are a great company to work for
Bryan Barker: SSG installed a pool and spa at our house and we could not be more thrilled with how the process went and the end product turned out. Every single member of the numerous crews that came to the house were professional, courteous and helpful. This is our first pool so we did not have any experience but the team walked us through every step. Even post build, any questions or help I have needed has been forthcoming without question. Could not recommend them more highly, it really was a pleasure to work with them.Services:Spa hot tub installation,Custom Swimming pool design
B S: So, after reading Steve's review, your telling everyone that doesn't use your pool services that you don't honor your 50 or 100 year warranty, whatever it is?Guess its kind of like paying you in full the 1st couple visits (6 site visits in 6 weeks collected 90% of total) and now just hanging around with my backyard a complete disaster waiting for you to finish??? I was told/sold not to use our own electrician and plumber because of the delicate coordination??? The electrician has been onsite twice now, the second time was to complete what he did the 1st time, GREAT coordination. I could have done myself what they have done and I would have saved 10 grand, EASY1 task per week is all your accountable for according to the salesman who sold it to us, wish we were told that from the beginning. Does that go to 1 per month after you collect all financials and we're left with a mud pit all spring, summer and maybe fall too?We made 10% deposit at the beginning to be put on a so-called schedule. Me nor my wife have seen this so-called schedule, only schedule updates we get are an email on the day before a site visit and 75% of that time it has been scheduled, it has a 65%+ chance to rain, so im assuming were the rainy day projectwould NOT recommend even to my worst enemyService:Custom Swimming pool design
morgan scrimpsher: Service:General repairs maintenancePositive:Professionalism,Quality,Value
Paige Hall: Positive:ProfessionalismSSG was extremely knowledgeable and responsive. Would use them for any pool-related things in the futureService:Swimming pool tile repair
Steve Webster: I bought my pool from South Shore gunite about 20 years ago and have had really no issues with it until recently. My spa has some parts that are missing and I called today to get a service call. The gentleman who answered the phone told me that because I haven't used them for service over the past few years they wouldn't help me. I was crystal clear with him that I bought the pool from them and was a past customer. "No" he replied there was nothing he could do. I own a business too and if one of my past clients called me with a problem I'd do everything I could to make sure they were happy. Word of mouth is extremely important. So for those of you considering hiring this company I would say that your past business means nothing to this company. They do not stand behind their product and my advice is to choose another company!

6. Environmental Pools, Inc. - Chelmsford

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· 27 reviews

184 Riverneck Rd, Chelmsford, MA 01824

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Environmental Pools, Inc.: what do users think?
Jason Durgin: Four years ago, when we had our pool redone, I was very pleased with Environmental Pools, but since the install was complete, it’s been nothing but problems with the quality of the work. It all started when we opened the pool the following season. We had calcium bleeding through everywhere. It took a couple of calls but Andy (Sr) ended up coming out and helping us rid the calcium buildups initially. Later that year, we noticed two cracks in the corner of the pool, again few phone calls and Andy (Sr) came out and used a sealer on the cracks. The calcium continued to bleed through and it has never stopped. I’m constantly scraping and scrubbing it off. This season, when the pool was opened, we noticed chipping/holes in multiple spots. Again, after numerous calls, they finally sent someone out. They reported in the notes, “5 or 6 spots where calcium is bleeding through the walls. One chunk about half a golf ball size missing in floor of deep end”. He must have missed the other two holes in the shallow end.For the last three months, we have called and emailed the owner Andrew Everleigh (I believe Sr. retired) to follow up on the visit and how they can make this right. It took over a dozen calls/email to get this response from Andrew…“JasonWhen the company installed this product for your years ago there were no spots. There is no warranty to wear and tear items or a damaged product that we did not do. I wish there a better answer but this is not a bi-product of any work that was preformed. My team did not drive golf ball holes into your pool floor and whatever caused this must of fell in a with great force.If this was a bi-product of workmanship we had done it would have been an issue immediately not years after.”Incredible how a company like this simply dismisses their customers concerns and puts it back on you. Drive golf ball holes into your pool floor…Really after four years?I would not do business with this company if you are rehabbing an existing pool. All the research I have done points to the plaster not adhering to the substrate. It is clear the quality of this work is very subpar. While I know this probably wasn’t a huge job for Environmental, it was for us, and I feel like they had a quick hit and got out.Awful experience.Services:Swimming pool resurfacing,Inground pool installation
Keith Scarfo: Service:General construction
J Foxtrot: My friend is using this company for his new pool install and said they were great so far. I got their info and called for an estimate. Andy seemed great and came out the next day for an estimate. He took photos, asked questions and and said he would get back to me after giving me a rough estimate. That’s when things fell apart. We didn’t hear anything for 3 weeks, so I sent a text and then left a voicemail with him. Both went unanswered. We just wanted an idea of how things were going and what to expect as a timeline.I get pool companies are very busy, but for a $150k+ project, a simple response would be a minimum expectation. I called the main company number the next day and was assured by the receptionist Andy would call me later that day. Didn’t happen. I gave it until the next week (1 month since site visit) and called the main number again. I was assured for the second time I would be contacted by him that day. unfortunately I was not and we ended up going with a more responsive company of equal quality. We did our due diligence and got multiple quotes from multiple companies due to the large investment. This was the first company that came out, yet we were able to get comprehensive quotes from several other companies that came weeks after this initial site visit.I would stay away from this company. They are either too busy to conduct their jobs properly or are simply disorganized. My friend who referred me has been constantly apologetic due to the lack of customer service I received. Again, I was referred to this company by a customer currently getting a large pool installed from them and they totally dropped the ball with me. Unfortunate because their quality is phenomenal from what I have seen.
Dwight “Hvac Trapper” LaBran jr: Very informative and helpful with assistance
Fred Anderson: I am a landscape contractor and have been in business for 39 years. I have had the opportunity to work with several different pool companies over the years. Here is what makes Environmental Pools stand out. Andrew, the Vice President, is a creative genius, he has come up with some of the most unique pool environments I have ever seen built. They customize your pool to fit your personal desires and have a highly trained and skilled workforce. Their installations are carefully scheduled, executed and organized, and they make it easy to have them involved with your project. They work as a team with all the players, and believe the best results come from a collaboration. I highly recommend Environmental Pools to become your next pool contractor.Fred AndersonAnderson Landscape Construction Inc .
Pat Miller: Andrew, Chris and the team at Environmental Pools were great to work with throughout the design and construction process. We built a beautiful family friendly pool last summer and are already counting the days until we open it again in the spring. I would highly recommend their services if you are considering a pool. They also stand behind their product. Any trouble I have had has been addressed immediately and without any questions.
Michael Cook: Great company to deal with, Andrew and his team were very professional and made all accommodations pre and post project. Would highly recommend!
William faiella: Environmental Pools installed my pool three years ago at the same time I was building my house. They made the complete process easy by meeting their commitments assisting with any issue with the builder. Anytime an issue came up or I had any questions they are always there to address them. I cannot recommend them more highly, if you are thinking of installing a pool I believe you are making a mistake if you do not at least call them for an estimate.
Michael Hammerschmidt: Very responsive to problems. Good work doing regular cleaning.
Robert Johnson: We have had our pool since 2010 and have been extremely pleased with the quality of the pool and it’s equipment, as well as the service. The staff has been very friendly and helpful with any questions, as well as helping with contacts with any of the vendors that work with the company. Environmental Pools stands behind their product and they deserve a top rating for their company and their pools.
Robert Breuer: Environmental Pools provided an amazing pool design and construction process. You can tell how much pride Environmental Pools takes in building the pools and providing a high level of customer satisfaction during the construction process. However, even more impressive is their Service department after the competition of the pool. It has been a couple of years now since our pool was installed, but we still receive top notch customer service with exceptional response time whenever there is a need. I would highly recommend Environmental Pools.
Kathleen Keith: My pool is always sparkling clean! Customer service is great as well! I have been using Environmental Pools for 8 years!
Daniel Brooks: Working with Environmental Pools, was as good as it gets. From the first day of walking the property, the timely estimate recieved, and the beautiful work the crew produced on time, I couldn't ask for more. Andrew was so great to work and plan with, and Scott their project manager took so much pride and treated the job as his own. No fine details were skipped, and being in a public garden, the positive comments keep rolling in.When originally looking for a contractor to do the work, multiple people pointed me towards Environmental Pools. Now I see why the recommendation was so easy. Thanks again everyone for going the extra mile, we appreciate what was done!Dan BrooksDirector of OperationsMassachusetts Horticultural SocietyWellesley, Ma.
B G: I'm to busy to take on new customers even though they built my pool.So if you get a pool built by them make sure you realize they're not going to take care of it or they will for the first year then blow you off the next year unbelievable
Johnny Lank: Andrew is a pleasure to talk to and during the height of their season, he still gets the job done. BUT THE FOLLOWING YEAR, left me 3 days before Memorial Day with a filthy pool. NOT COOL. I got a new pool co. and no aggravation.
Paul Polomski: Environmental Pools did a great project for us two years ago. We could not be any happier with the final outcome. Their staff was wonderful to work with and very responsive. I highly recommend Environmental Pools to anyone looking for a quality swimming pool builder.
Andy Donohue: Environmental did a fantastic job and I highly recommended them. All their work was high quality, they were very communicative throughout the process, and they never tried to upsell us along the way. We are thrilled with the pool, spa, and deck, and are glad we went with Andy and his team.Andy D
Richard Ellis: Great family business to work with. I highly recommend these guys for your back yard dream.
Ryan Dubes: Great company to work with! Excellent quality on their construction with stellar communication throughout, and service is outstanding after the project was completed. Would highly recommend
Michael Henning: Decking was done incorrectly, and needed to be torn up and replaced, foam popping through the plaster, a big water stain from shallow end of pool to the deep end, requiring pool to be replastered. Andy admitted to the problems, but refused to fix the problems. $50k on pool and hot tub, $15k on legal fees and we finally got a nice pool. Stay away.
Catarina Cipriani: Where do we begin?? These guys and their company Environmental Pools are in a league of their own..They are the BEST. We interviewed several Pool companies and when we met Kevin Ransom a Pool Salesman for Environmental Pools we were completely impressed. Honest, Genuine and VERY RESPONSIVE!We first met with Kevin Ransom of Environmental Pools back in June of 2016...after interviewing a few pool builders we knew instantly that we had to go with Environmental. NO ONE can deliver what they can. After 13 years of dealing with problem after problem with our old vinyl lined pool we decided we needed to pull the trigger on a complete face lift of our backyard space. Our old pool got torn out on September 8th and our new yard was completed on October 19th. 5 weeks...to dig out our old pool, excavate, build a massive retaining wall around the back of the yard, install over 1800 square feet of blue-60 techo-block pavers, build a fire pit, put in a complex draining system, (all done by Triad Associates Haverhill) ask for Jason, he's the best)New custom free form Gunite pool with custom waterfall and Pebble Tech finish, and complete Landscape lighting. Yes all of this in 5 weeks! AMAZING. The finished product is beyond words...we have a complete OASIS in our yard. It looks like it belongs in a magazine. We can't even believe that it's our yard. These guys are just amazing! They are the best. I did my homework before we hired this company and it was truly the best thing we ever did. SOLID EXPERIENCE. Right on budget, right on time and Effortless. As for Kevin Ransom (the nicest, and most genuinely honest sales person we've ever met) You are the best Kevin!

7. SSG Pools - Billerica

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· 175 reviews

12 Esquire Rd, North Billerica, MA 01862

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Sam Allegrini: From the moment of the sale consultation to the first closing of my new pool, South Shore Gunite (SSG), was profession, efficient, and responsive. SSG makes the process of installing an inground pool somewhat simple by taking on the entire project in-house rather than using subs (or relying on you to find subs) for each step of the pool process. SSG does everything for you from the first day of digging to the day you swim your first lap. If you match with a SSG recommended landscaper, the process can be even smoother.Specifically by position, I can attest to a high level of satisfaction. 1. Sales. No pressure, highly responsive and incredibly reasonable regarding budget and not "over-selling". 2. Project manager at HQ. Phenomenal communication, scheduling and project understanding. Near daily updates on what happened thus far and what is coming the the next few weeks. Also fantastic about keeping me on track for decisions, especially important when supply chains were funky. 3. On-Site project management: The guys who came to the home were incredible workers. They arrived early, left late and kept the worksite clean and manageable. The proof is in the final product, which is incredible. 4. Closing/Cover: One day I had an open pool...then i got home and it was closed, covered and clean. Unreal work.Overall, SSG offered a service/product, committed to the project, and delivered on every element of the deal. From top to bottom, SSG is professional and conscientious operators.Services:Inground pool installation,General construction,Design,Custom Swimming pool design
Peter Marcello: Positive:Professionalism,Quality,ResponsivenessFranchesca was wonderful in communication. Very responsive.End product was fabulousServices:Swimming pool summerization,Inground pool installation,General construction,Winterization,Custom Swimming pool design
Rebecca Nisetich: Honestly the single worst customer service experience I have ever had. Unprofessional, terribly negligent communication, poor site cleanliness, unsafe conditions (carbon monoxide poisoning in our home from SSG crew leaving a running generator near our open window!) and the project is in its SIXTH month. Every time we share concerns we are told it’s someone else’s fault. It’s not. They are the absolute worst. 10/10 would NOT RECOMMEND.Services:Inground pool installation,General construction,Design,Custom Swimming pool design
M Sullivan: SSG was amazing to work with. From the first appointment with Brett, through the very last day of install with Paul, Britiny and crew. Everyone was extremely professional, responsive and communicative. Every stage of the process was clearly laid out for us and we always received an email informing which crew would show up that day. After hearing horror stories about other pool companies, I am so happy we chose SSG! The whole process was so much better than I ever expected and the results are beautiful. Can’t wait to use our pool for years to come. Thank you SSG!Services:Inground pool installation,Custom Swimming pool design

8. Advanced Spa And Pool (ASAP) - Hudson

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· 114 reviews

162 Lowell Rd, Hudson, NH 03051, United States

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Advanced Spa And Pool (ASAP): what do users think?
Al Zukatis: Positive:ProfessionalismA friendly, helpful place to shop. My pool is wet.Service:Swimming pool water analysis
Michael Roeschlaub: Services:Swimming pool filter repair,Swimming pool equipment maintenance,Swimming pool equipment repair,Swimming pool general plumbing repairs,Swimming pool water analysis,Swimming pool cover repair,Swimming pool renovations,Winterization,Swimming pool summerization,Swimming pool tile repair,General repairs maintenancePositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Randy Allen: Positive:Professionalism,QualityGreat prices, very knowledgeable and thoroughService:Hot tub equipment maintenance
William Howes: Services:Swimming pool general plumbing repairs,Winterization,Swimming pool summerizationPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
james deluca: I bought a new hot tub and was concerned about my lack of experience with the chemicals. A friend told me I could get my water tested here and it would tell me exactly what to add. So I started once a week , sometimes twice and it was very helpful. The staff was really nice. One day, I was driving home after getting my water tested, I was having issues with cloudy water and the staff member and I had a conversation about it since I was doing everything they told me to do. My cell phone rang and it was them so I answered it and it was the manager. I thought he was going to give me suggestions on how to handle the cloudy water issue. Instead, he told me my account was frozen and to not come in anymore unless I buy something. I explained that my hot tub was new and I still had all the chemicals I started with and that I fully intended on buying my chemicals there once I used up what I had started with. He reiterated not to come back unless I buy something. I want to note that not one single time that I got my water tested was there any other customer in the store, so it wasn’t like I was in the way of “paying” customers. I simply chose this place for their expertise and building a relationship. Unfortunately, this was not their desire. The manager really made me feel like I was doing something wrong.In response to your response, that had nothing to do with it. I was never asked what brand chemicals I use. It was simply because I at that time wasn’t buying anything from you.Service:Hot tub test soaking
Daniel Landry: Services:Spa hot tub installation,Above ground pool installation
Deb Lynch: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSuper helpful and professionalServices:Swimming pool water analysis,Winterization
BILL Lampert: I called ahead and knew they had what I wanted in stock. Staff was friendly and hlful.
Presentation JM: Positive:QualityI just wanted to leave a review for these amazing people, your little jokes on your sign make me laugh every time I drive by. You guys are awesome.
Mark Coleman: Services:Swimming pool equipment maintenance,Winterization,Swimming pool summerization,Swimming pool water analysis,Swimming pool filter repairPositive:Professionalism,Quality,Responsiveness,Value
Matthew Singer: Been using ASAP for several years now. Great peopleService:Winterization
Keith Fadden: I had an in-ground liner replaced in my pool. I had 2 companies quote. I choose ASAP because they schedule the pool water delivery which is very time critical and the other company did not. I also had to have them check for an underground leak which they found in the return line of the pipes. I have not yet had this work done yet because we plan to do this in the spring.I am very satisfied with the final results of my liner replacement and would recommend ASAP to friends and family.
Ray Capistran: Recently had an in-ground pool installed by ASAP. Very positive experience! Jim and his team are top-notch! They are respectful and professional. Each member of Jim’s team was focused on his particular job, and did it well. The entire job from prep, dig, install and setup went like clockwork. Jim has always taken our calls and answered emails promptly. Can’t say enough about these guys. We highly recommend ASAP!!Services:Design,Inground pool installation,Fiberglass swimming pool construction
Carrie Baker: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueOutstanding services, Advance Spa and Pool goes above and beyond every time I have used them over the past 15 yearsService:Swimming pool filter repair
Sharon Bryan: Two homes within 10+ years and two pools installed by ASAP and haven’t been disappointed. So pleased with the knowledge, customer service and commitment! Everyone we have worked with, from the crew, shop, office and Jim have been outstanding. ASAP will forever have our business and I wouldn’t hesitate for a second to highly recommend!Services:Inground pool installation,Fiberglass swimming pool construction
Joel Kaplan: Very friendly and helpful staff. Answered all of our questions, explain the printed water test sheets thoroughly. Water tests are always free. Their pool opening crew was fast, thorough, and arrived on time
Lydia Greene: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJim and his team have done an outstanding job renovating my 50 year old fiberglass pool. Plumbing was replaced and interior painted. Jim was really responsive and always kept me appraised of the status of the project. His team are friendly, efficient and very neat. Highly recommend.Service:Swimming pool renovations
David Michael: I don't even own a pool, but the sayings on the sign crack me up. If I had a pool, this would be the first place I'd go to.
Jerry C: Jim and his team are amazing! They installed an Lazy L inground pool with in the target time frame and original estimate. Due to covid, some of the prices had increased, however, Jim did not pass the increase on to us!! He checked in regularly and when we had questions he always responded immediately. We NEVER had to chase him down! Jim was on site from the start of the install through the completion. The staff was professional, friendly and never left a mess. When the project was completed Jim came back to conduct "pool school" - Q&A on everything regarding the pool and Mineral Springs Saltwater System. We know ASAP will always be available to us with any questions or concerns.We give ASAP an A++ for the quality of the product and workmanship.If you are looking for an inground/above ground pool or Spa, we HIGHLY recommend Jim and his team at ASAP.Jerry C - Pembroke, NH
Connor Brackett: Positive:Professionalism,Quality,Responsiveness,ValueWe worked with James at ASAP to design and install our pool. James coordinated all aspects including excavation and electrical. We have been very happy with the service and attentiveness now that pool is completed. Very professional, and great to work with. The quality is superior too! I highly recommend!Services:Design,Inground pool installation
Linda Kropp: Wish I found ASAP sooner! We were disappointed by the lack of service from our previous pool supplier, and needed to find a new pool supply and service company.If you live in Londonderry or Hudson, I strongly recommend using ASAP! I came in with a water sample and Ben was super kind and helped me understand what I needed to do to treat my pool for opening. I’ve never opened a pool before and he made it so easy! The print out you get is so easy to follow, even a pool novice such as myself found it very doable.Great customer service all around!Service:Swimming pool water analysis

9. Matley Swimming Pools & Spas - Pepperell

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· 44 reviews

18 Lomar Park Dr, Pepperell, MA 01463

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10. Holmes Pools LLC - North Reading

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· 4 reviews
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11. MountainScapes Landscape Construction, LLC - Chester

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· 1 reviews
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