Best Toyota Dealer Lowell Near Me

Rick Valentine: Had a great experience with the service department. Nate did an awesome job on being sure everything was taken care of. Really a great service representative

William Knowles: AutoFair Toyota service advisor Nathaniel was helpful and courteous. My service appointment was handled well and work done on schedule.

Michael Martelli: I was very satisfied with my experience at autofair this morning, everything went well with my oil change and your staff was very pleasant and knowledgeable!!

luis carlos gonzalez: Personal. Marabilloso

Lori Balestrier: Very friendly people great customer serviceEverything thing was done in a timely manner

Marie Coolidge: Excellent service

Bruce Farnham: The process was quick and informative in a timely manner as I wait. I recommend AutoFair of Tewksbury

Lucineia Ocker: Awesome service 😉

Kevin Loughlin: We were greeted by Mackenzie who made us feel welcomed and at ease. She was both friendly and professional. We just purchased our used vehicle and she did some research and confirmed that we purchased a great SUV. We had our oil changed and Mackenzie already had the $20 off special removed from our invoice. Service was fantastic and we will back!!! Thanks

Jessica Carnevale: Friendly answered all questions, explained Toyota care to me. Quick services. Will be back.

Virginia Stepper: Mackenzie was very transparent and answered all of my questions about this service. The time was reasonable with regard to the service required today while I waited in the comfortable waiting area.

Faith Maslin: Was very helpful I will definitely return againWould also refer other people to go there

Cara Joyce: Always good service at this dealership. Mackenzie was very pleasant and professional.

Cecilia Carvalho: Thank you so much David and the team ! Always delivering a great service !

Thomas Peck sr: I HAVE NOTHING BUT GREAT EXPERIENCE WITH YOU PEOPLE BEEN GOING TO YOU,S FOR MANY YEARS . UNDER NEW MANGAMENT AND STILL THE STAFF HAS . MPBEEN GREAT.

Monita Trivedi: David is the best representative in Toyota delarship. I like the way he explains the things. I really appreciate him and very satisfied with his service. Thank you David.

Arthur Lauretano: Excellent experience as usual!!!

Dionys Quezada: Ahmed is a genuine guy, who will give you his honest opinion. He means the best for his customer and is someone I recommend to everyone. For a future purchase I will be contacting Ahmed.

Christine Weeks: Saturdays are obviously the most busy day of the week at the dealership, but the team is so nice! My experience this Saturday was wonderful. It made me realize I chose the right place to service my car.

Shannon Callahan: Matt was great at helping with me, efficient, communicates well, highly recommend Matt.

MD Yalabetit: Consistent, timely, hassle free service. Now if I can only figure out how to work their new fangled coffee machine!

Iris Hill: Everything was exceptionally clean. Employees very upbeat and courteous. Lots of activities to do while you sit and wait for your vehicle to be serviced. Vehicle serviced in an extremely timely manner. Check out was seamless. Everyone was extremely professional and pleasant. Definitely recommend Toyota of Nashua!

Denise Chandonnet: We want to thank Dany El Nar for his honesty and dedication while selling us our new car.Thank you so much for answering all of our questions honestly and making that process as easy as possible.We were very impressed by your knowledge, service, and how smoothly everything went.You were very professional, and we couldn't be more thankful for your dedication to helping us.We are happy with the car we purchased.You can be sure that if we have any friends looking to buy new cars in the future, we'll be sending them to Toyota of Nashua and telling them to ask for Dany.

Jesse Drewniak: I went to all the dealerships in town looking for a new work truck. Every one else gave me the run around till I got here. Alex really took care of me and got me just what I needed. Everyone that I talked to was extremely helpful and knowledgeable. I highly recommend going to Toyota of Nashua for your next purchase. Top notch!

Frank Murphy Jr.: I pulled right in at my scheduled time and I was greeted immediately. I waited in the waiting room and did some work on my laptop but didn’t have to sit long as I received a text that my car was ready. Very nice staff and quick service.

Dianne Carr: Caring and very professional people !!

Edward DeSimone: Excellent customer service. Service advisor Lee was thorough, helpful and efficient with my vehicle service needs.

Ian Hawes: Steve is Always a pleasure he is very knowledgeable and always helpful.4/24 purchased a care from Li Tsao. Li was amazing to work with great sense of humor made the process very easy will definitely do business again

Barry Edwards: I bought a used car and dealer agreed to fix two items. They just decided to do one and not do the other. I have never been lied to and cheated like that before. There was no misunderstanding, dealer did this with full knowledge. Last time I stepped into your dealer I spent $48K. You will never get my business again. I also deal with my local Acura dealer and their integrity and customer service puts McGovern group to shame.

Kyle Forrence: Good toyota branch nice people good service no pressure

John Michaud: I’m going to be a good customer

Joe Raymond: About six months(Oct 2022) ago I stopped in looking for a new vehicle. After looking for the truck and finding the one I wanted the sales Rep Amine N. help work everything out, if there was something he couldn't answer the Manger Mike Wright was. Mike was also able to get me top dollar for my trade in. So I got to drive away in a new to me 2020 Tacoma TRD Sport. Now let's fast forward to April 2023 where the nicer weather is coming. I noticed a sound coming from loose center caps, that I could not hear with the window up. Mike was able to help me out and get this problem rectified that left me leaving once again happy. So thank you again Truck Center at Toyota of NashuaJ Raymond

Michael Akin: Alex is awesome! Feeling great with the brand new Tacoma

Mary Bartlett: Great!

Scott Houle: We had a unique case with our situation at Toyota of Nashua. Because my fiance has pedal extenders, we needed to take a few cars home for an overnight test drive.They were happy to accommodate us for whatever we needed.Alex Cambray was our salesman and he was great. I will definitely be going back for my next Toyota.Vehicle purchased: 2021 Toyota Highlander XLE

J-MO-999 Jon: Very good experience

AHILIA THOMPSON-CROOKS: Michael Howard is super amazing when it comes to getting you your dream car. He was very knowledgeable about the vehicles there, very kind, patient, and knew just what I wanted based on my interests. He kept us very informed about my Toyota Rav4 (2023-Limited edition) which was in transit until it arrived. He made the entire process seamless. I am beyond happy with my RAV4; the new ceramic coating made it look fantastic, popping the color. It’s our 3rd vehicle purchase. It’s always a pleasure working with Michael Howard, aka “Howy”. I walked out extremely happy and appreciated the great customer service as well. Thank you, Michael, for another amazing experience!

Conrad Baranowski: They are easy to deal with. State inspection went smoothly.

Julia Magee: I had the best experience and the best sales man at Toyota of Nashua. Joe DeFreitas made buying and trading our vehicles in easy. He got us the best deals for our trade ins and still went the extra mile trying to get us the best deal on the truck we had our eye on. He was patient and answered all our questions we had. Plus he was great with our kids we had with us, they loved him! If you need a vehicle go see Joe D!

Lou Rogers: We came in looking for our 1st car after relocating from the UK, we were greeted by Adalina who took our challenge on. She worked so hard and kept us up to date with everything going on through the process. Many hurdles needed overcoming but she never gave up, her determination shone through. She's a credit to the company and we are sure she will go far with her "can do" attitude! Thankyou for making our 1st steps happen! #happywiifehappylife

Mohammad Zarif Noorzay: I bought a honda civic 2013 from them, these are the issues: the car is very weak when I drive it specially on uphills the car is shaking, the rear gear is very weak I can’t drive the car in rear gear in uphills, they told me that they have serviced the car but after two days of my purchase I had a “service due soon” alarm on my dashboard, the engine start weird noises after driving it a 100 miles. I already told them the issue I will see how they will handle it. Honestly the behavior of the workers was professional and good.

Dawn Cashman: Pleasant experience. Everyone was helpful. Highly recommend Toyota of Littleton.

Eric Desroches: These guys are the best. I worked with Stephon and joe and they had me in and out of there in the exact vehicle I wanted. Highly recommended working with both of them and would again 100 times over

Michael Bickford: Excellent experience salesman Nathan was great .Also the staff at Toyota of Littleton Ma. And service department were very professional and would recommend this dealship to people looking for good cars. Thank you .

Allan Jin: Very friendly staff, great service!

Irene Finneral: I cannot say enough about Acton Toyota!! The sales staff are so professional and courteous.I never thought it would be such a pleasure shopping for a used car !!

WReviewsPublic WReviewsPublic: Lucke went above and beyond in service protocol and troubleshooting! He took the time to drive with us for us to show him the specific issues that were not evident through the basic diagnostics. Thank you Lucke! Victor, Lucke is a true asset to your team!

Vishrut Sundararajan: Moved here with my Toyota from Colorado, and Acton Toyota’s convenient location from my workplace has made it my go-to for regular maintenance.The service division is always a pleasure to work with, and the prices here are quite reasonable when compared with other dealerships. You can be rest assured that your car is well taken care of.

Elizabeth Blondeau: Best experience buying a car I ever had, the Josh and the team were great.

Todd Southard: Sales team was excellent. Acton Toyota always seems to hire like-able, good people, to their staff.Two areas for improvement. Insurance and extended warranty. After agreeing to spend $60k on a new truck (with no floor mats?!?!?), they continued to try and up-sell me with their new insurance business and the standard “you need this extended warranty for a super reliable vehicle” speech. Nickel and dime approach by Toyota on the warranty is nothing short of obnoxious, stand behind your product. The finance lead told me to “stop yelling at him for doing his job” after calmly and quietly telling him I wasn’t interested in an extended warranty. The folks there are clearly under pressure from corporate to deliver above and beyond the sale of a vehicle.The new (45 min) step of also trying to sell me insurance is severely annoying. Just another attempt to get every little penny from me and I’d rather stay with my current insurance company and pay ($20/year) more just to prove a point.The new truck seems great, but a 5 hour experience of beating back the many salesman has left me exhausted. I will definitely be trying other dealerships in the future. The PEOPLE there are great, but what is being asked of them is infuriating and offensive.

Glenn Campana: Everything in their control was handled with precision. Very friendly and accommodating staff. Not pushy at all. Would absolutely recommend.

Boris Voronin: Excellent service!

Barbara Feehrer: Just successfully completed purchase of a used Corolla. Dave was quite helpful throughout the process, and I hope to have many good years with my vehicle.

Bruno Da Silva: Everything was Perfect today!! I came in and Ken was very helpful! Also, the financial manager was great and made everything work for us and we drove off on my new Camry on the same day!!

Wayne Mandrus: Buying out my lease was handled quickly and professionally with no pressure to purchase a maintenance plan beyond what I had in mind. At no point did Joe try to rush through the process even though his day was over.

Patrick Hoey: Robert made the sales process easy and efficient. Would highly recommend to friends and family.

D Jordan: Very professional and courteous. I felt zero pressure the entire time and my time and wallet were both respected.

Iggles Jawn: Excellent staff in sales and finance. Highly recommended!

Dean Desautels: I would not typically describe purchasing a car as "enjoyable", but the staff at Acton Toyota ensured it was straightforward and stress free. I would not hesitate visiting them again nor recommending them to family and friends.

Lisa Talbert: Our sales rep Nathan made the experience of purchasing my husband a new truck very enjoyable. He was informative and a pleasure to speak with. The finance rep was wonderful. We made the deal and left with a new truck. Overall a would recommend Acton Toyota to any if my friends. Thank

Paul MacMillan: I have leased twice from Ronnie Rosario and he’s always been a great person to deal with. I’ve had a Volvo and now a Toyota. He’s very knowledgeable about the products he sells. Service has also been excellent. If you’re looking for a quick and easy purchase go see Ronnie!

Sindy MacMillan: Ronnie Rosario is the best! He helped me get my Volvo in 2020 and my Highlander in 2023. Great personality and lots of knowledge.

Ashlie Bonneville: Highly recommend Ronnie Rosario he’s thorough, quick, and very knowledgeable on all the different models available. He helped me get into my Toyota sienna and I couldn’t have been happier. The sales manager Damien was also very pleasurable! Go see Ronnie for your next car you won’t regret it!

Sara Martin: Ronnie was outstanding to work with! He listened to what we wanted and worked with us to get the car of our dreams! I’ll never buy a car from anyone else!

Lisa Atkinson: Great experience over all. When ever I need help Ronnie is there. Has sold me many cars and will keep coming back.

Kara Lyndon: I worked with Ronnie Rosario and could not have been more pleased with my experience. I love my new Rav4! I highly recommend Jaffarian and Ronnie to anyone looking for a new or pre-owned Toyota!!

Christine Rosario: Ronnie Rosario is incredible. Very knowledgeable and an extremely pleasant person to deal with. Jaffarian Toyota is lucky to have you.

ronald marcus: I had an outstanding experience with my purchase of a RAV 4 from Jafferian Motors.The salespeson, Ronnie Roseria,, was extremely knowledgeable and professional. He explained all the technology and workings of the vehicle in a courteous, patient manner and answered all my questions. I felt comfortable with all his explanations and demonstrations which was no mean feat as I am technologically impaired.The Finance Manager, Vlad Lopez, went through all the financial aspects of the purchase and answered all my questions and explained all my choices.The Sales Manager, Skip Turgeon, was a great leader of an exemplary team.I would have no hesitation in recommending Jafferian Motors to anybody who might be looking to purchase a new vehicle.

Michael Sears: Best toyota dealer in New England. Ronnie, skip and Moe' made everything a pleasure to purchase my ride. Thanks guys you all are fantastic ....

Vilma Aires: I am always very pleased with the service provided at Jaffarian! I recently leased a new car and am very happy with the car and the service that was provided to me.

Meredith Ware: Adrian was very responsive and efficient. He was very respectful of my time and was always honest. I LOVE my new car! I went to a larger dealership and they told me I'd have to wait for 4-6 months for it to arrive, and I would have to give them 3 color choices. With Jaffarian, I got the car I wanted (in the color I wanted) in a month for less money. We will definitely shop here again!

valdez Valdez: If you are in need of a new or pre owned vehicle go see Gustavo Silva! Best customer service guaranteed!

Food Princess: Bullies women into buying things they never agreed to. Tells you to come get a tire fixed and then let's you know an hour after waiting they don't have your tire. Yell at customers if they don't recieve all 10s for reviews. Go anywhere BUT here for a car.

David Ortiz: Working with Adrian Gonzalez has been a pleasure. I have bought three cars through him. Each of my visits were quick and enjoyable.

Marc Razin: Went in for 60k mile maintenance, understanding that dealerships tend to charge a bit more for service but wanted it to be done right since its a milestone service. Was being offered unneeded services and felt like I was being lied to at times, told my license plate light needed to be replaced for example, when in reality it is not blown out or even dimming.Was told everything in terms of offered services was absolutely necessary before my car was even looked at and fluids assessed. Overall, everything I was hoping to get done was pretty routine car maintenance and for the 2 and a half hours spent waiting, I feel the labor charges were excessive.Would not recommend service at this location.EDIT: Changed to one star due to a less than desirable phone call with the service manager Joe who would rather be confrontational than actually helpful. Do not go here.

T F: We had a great experience at Jaffarian Toyota. We called in advance to confirm the vehicle was available for sale which it was. The car was upfront waiting for us to test drive when we arrived. Ronnie was our sales rep who was awesome. He let us take a test drive by ourselves which we thought was great. This allowed us to truly have a pressure free experience. Ronnie made the purchase process pain free and was honest with us. The next step in the car buying process was the finance department. Amy was our finance rep who was awesome. She was friendly and honest with us. She was patient with us as we made decisions that were best for us. We never felt any pressure from Ronnie or Amy. We thank both of them for providing an outstanding experience for car buying and financing. We hope this review gets Ronnie and Amy recognized by the management team at Jaffarian Toyota.

David A.: BUYER BEWARE! Folks stay clear of this place and its sales manager Jason! Because he didn't like my comment about the poor trade--in evaluation system they used, he's been emailing me non-stop and harassing me.There trade-in system doesn't account for condition of the vehicle. I have a almost brand new truck to trade and they're offering a value that does not resemble any public trade-in publication value such as KBB, Edmunds, NADA, etc. Then they contact me and ask me if i want to do business!! Ridiculous.For 2 straight days now, this guy has been sending me nasty emails. Tells me i don't know what I'm talking about. I've bought more new vehicles than i care to mention over the last 40+ years. You'd think This guy would have something better to do than to be emailing me for 2 days.Their prehistoric tactics may have worked 83 years ago but not today.I wasn't asking for better than MSRP because I know Toyota thinks they're above discounting vehicles. That's what i have now. What i was asking for was a trade-in value commensurate with the condition of my trade. I know they need to verify its condition but i couldn't even get that far. Not about to attempt to do business with a dealer that has a flawed trade-in system.I'm embarrassed for the organization that a GSM is emailing a customer still, after he's told them he doesn't want their business and provides sarcastic responses.

Shawn Patti: Avoid the service department here. I brought my truck in for a check engine light and these folks determined I needed over $4000 worth of other work on my truck. I had them just do the O2 sensor and had the rest of the work done elsewhere for less than $1500.

Yheisson Osorio: El dealer mas malo del planeta, me dejaron mi carro tres meses para arreglarle un daño de suspensión y llanta, cuando paso por el carro me dicen que habían extraviado el cheque del seguro y que no podían entregarme el carro, dejan el carro tres días mas, les enseño comprobantes del pago, y sin embargo no entregan el carro LO PEOR ES LLEVAR TU CARRO A ESTE LUGAR

Natalie Grigg: As always, all went smooyjly anf timely.

Sam Magee: Marc-Andy was amazing to work with! I let him know my needs for my car buying experience, and he met them the whole way. Most importantly, he was transparent and genuine. I felt respected throughout the whole process, which can honestly be hard to come by. I’d definitely recommend anyone to go to him for their next purchase!

Deborah Foderingham: My experience was absolutely amazing! Meaghan was a fantastic Sales person to work with. Loved the attention and experience from start to finish.

Brandon Jagielski: Mario at Koch was great; helped me secure my ‘23 GR supra MT.

Rebecca Owens: Pleae don't buy a vehicle from koch Toyota in lancaster, My boyfriend bought a very expensive toyota tacoma trd pro 2020, Soon as they got it a couple weeks later the bed kept shaking he brought it in they said there was nothing wrong with it brought it back a couple Weeks later and they tighten the bolts, And when he came he said that When pressing on the break it was pulsating. They checked it and said that There was nothing wrong with it now mind you He's had it for maybe three months we just brought it for an oil change and He mentioned It the last time how can rotor get rusted within a month from them checking it last time. Because He put eleven thousand miles on it which he has to for his work, he has to Drive to different towns for him to fix the people's machines. So they will not pay for it and then they asked him where he bought the vehicle!!! Like are you kidding me he bought it here? I would not buy a truck from this place or a vehicle because if something goes wrong with it they will not fix it for you they will make you pay for it.. we just took off the rotor and it was beyond rusted, there is noway it happened in 11,000 miles unbelievable this does not happen in 3 months of owning a 2020 vehicle.. the rotors where unbelievable rusted and warped.

Stacy Bornhorst: He was very nice and polite I enjoyed having him I will go back to him when I ready for another vehicles

Rose Chea-Heng: Excellent service and thank you very much for helping us.

zackXfury1: Fantastic experience, from test driving to final purchase. Everything was quick and the employees were very knowledgeable! Would recommend anyone buy a car from them if you want a fantastic experience from start to finish!

J G: They know what they are doing! I worked with Luis Dos Santos; he had amazing customer service skills and he did a fabulous job on getting what I wanted.

Joel Burgos: Doesn't even deserve a single star!! Go somewhere else!! They sold the car I was scheduled to see and didn't even bother to let me know it sold and I live over an hour away!! I even offered to put a down payment to hold the car and I was told it wasn't necessary. Terrible service, this dealer clearly has no respect for its customers. To not check inventory or availability on a car that someone is scheduled to see is beyond a simple oversight, it is incredibly bad business. Save your time and money and go elsewhere. Will never suggest this dealer to anyone seriously looking to purchase a vehicle.

Phica Bazile: Mac-Andy SenatusIs really patient. He know how to help his customers out the right way. He is not letting his customers do something that’s not going to be good for them he will make sure everything is in the right way for you.He is great

Pierre Shama: My experience with Marc Andy Senatus were so amazing he has so much patience. One thing about him he will do everything he can to help his customers outHe is the best

Joshua Pereira: If I could give this place a zero I would. Go to a different dealership. Horrible horrible horrible. What they did to my father was out of this world.

Maureen Dupuis: Marc-Andy was amazing… he cared, worked very hard to help us purchase the car I wanted. He went above and beyond!!! Thank you so much 😊

Randee Collins: It was a long, unexpected ordeal today, with so much more than I could have anticipated being RESOLVED! Thanks 💌 to all the great Koch Route 2 Toyota employees that helped me out and to those that just went out of their way to be friendly and accommodating.

Nick Arena: Very smooth and communicative throughout the process

Kellie Currier: I went to the dealership to buy a new car and trade in my 2007 Avalanche. My credit score was not good and they all worked so had to get me out of my truck and into a new car. Joshua Rebovich was an amazing sales man i would highly recommend him and this dealership. Mike the sales manager was awesome to.Hitesh Patel was also amazing he worked so hard to get me the payment i needed and they all worked so hard to get me into my new 2023 Toyota camry it is my first brand new car. I feel like i am now part of the toyota family. 💜

Matthew Hinsley: Showed up looking to grab a used Camry. After waiting 20 minutes longer than I should have (the doors may open at 9am, but apparently they aren't ready to do business for a while after) I finally got out for a test drive and it was immediately obvious the car had a faulty transmission (VIN 4T1BF1FK9EU354410).Don't pay anything over private sale prices for their used inventory, because it seems they aren't doing honest mechanical vetting on their trade-ins.1 star only because Harvin from sales was nice.

kelly hill: Salesman, Mario, was very nice, friendly, not pushy, positive attitude and very helpful! Finance Mgr, same, was nice to be hurried or not heard about what I needed! Other personnel very nice, friendly, helpful too. Altogether a very pleasant car buying experience! Thank you all!!

Nick Mauro: They wouldn’t budge on the price of the car. The price was fair though considering what it was worth new was able to get my trade up by $1500 to fair market trade in value when I threatened to walk away. Buyer beware if you are buying certified pre-owned, even if your credit is excellent the interest rate is 9.22%. That’s outrageous. I plan on showing the terms of the loan to my bank after I get the first payment made. I bet they can do better probably in the 6% range. Also if you aren’t planning on buying any extended warranties your payment will be less. They automatically figure one extended warranty into the price of the payment. I declined it and it brought my payment down $16 a month. The only reason I’m giving 3 stars is because of the quality of the used vehicle I bought. 2021 Toyota Avalon TRD. Less than 5000 miles on the odometer. 2 years old. It was in mint condition. Great car that will probably last me at least 10 years. For certified pre-owned Toyota also offers a great 7 year 100,000 mile powertrain warranty. Big plus for me since I just traded in a different car that I just spent $6000 rebuilding the transmission.

Isaiah Link: Great customer service and buying process was very pleased with the transaction.

Nicolas Schank: I was working with Chase while I bought my car from Toyota of Watertown, and I couldn't have been happier.I walked in knowing which car I wanted; the car was reasonably priced, but just as importantly, Chase never once tried to upsell me or push me into something else. There was a minor delay of a few days before I could pick up the car [nothing to worry about, something weird with MA reissuing the title], and I was able to put a binding deposit down on the car (phew), then Chase gave me her cell phone number so we could communicate quickly while it was all sorted out. She promptly got back to me once it was ready for pickup, and walked me through all the relevant steps once it was time to get through the rest of the process.All in all, I was really happy with this sale. I usually feel really pressured at car dealerships, and like I need to go out of my way to avoid silly markups for random stuff. This dealership (and Chase in particular) were a refreshing exception; I've only been there once, but if this is their usual level of service, I strongly recommend them.

Paola Pedraza: The process of buying my car couldn’t have gone any smoother! Thank you so much to Elkin for all your help and guidance. He could’ve not done it any better. He didn’t pressure me at all but gave advice and guided me through all the steps! I could not be any happier with how everything turned out!

benali adnane: I have experienced such a candid and genuine experience buying a car with this dealership. Salesperson and manager, as well as team members were patient, flexible, fluid, pressure-free and knowledgeable. They helped me every step of the way. I felt like they are part of my family. I will come back to this dealership and will refer friends their way.

Kanwal Pabla: Went in for some steering issues. Spoke to Paul in service on the phone and he had already diagnosed the issue just from describing the problem. If anybody knows about service it’s these guys especially Paul!

Bryan Pinckney: Bought a RAV4 Prime from Toyota of Watertown and could not be happier with the professionalism of every person we interacted with at the dealership. They really put customer service first. We're registering our car in FL being we're military with a FL residence, and they were very helpful ensuring the paperwork was in place and even had a police officer sign the appropriate signatures due to FL law about VIN verification. Really a top-notch group to work with. Highly recommend.

marifel castro: Raffi he is an amazing sales person he worked with me step by step to achieve this goal. And amazing sales person with a good customer service all the way to the end goal.

Hussein Shemali: Haddy Went over all the details about Purchasing/Ordering a New 2023 Prius Prime, making the process of getting a new car much easier.

Careen Pham: Love this Toyota. They are so fast with service. Victor is great. Gets me in and out in no time. Can't wait to get my next Toyota.

burkks87: Toyota of Watertown is incredible. I have a few older Toyotas and a brand new one and I always bring them to Victor Le. The service is always prompt and top notch. He always lets me know precisely what’s going on with my car and my best options. I save money in the long run having it done right the first time with Victor.

Taylor de los Santos: Highly recommend bringing your car here for service. Victor was extremely professional and knowledgeable, took care of my car quickly and efficiently!

Linda Parker: I bring my car here for service all the time and Victor always takes care of us. Very honest and helpful. Highly recommend!!

Bao Tran: Was having issues with my Camry. I came in and was nicely greeted and taken care of. I told Victor the issues I was having and he explained to me what could be causing them. Sure enough, he got my car fixed and back to normal in no time! He was very professional and couldn’t have been more helpful. Best dealer experience ever. Thank you Victor!

Jeremy: Brought ny car in for services and Victor was professional and attentive. Highly recommend

Perla Esmeralda: My husband had an awesome experience purchasing a new car with Randy. He took the time to explain every single detail of the car & we never felt pressured to do anything. We will definitely come back in the future to get a car for myself.

Bulgogibap Whdan: I like guy there, veree nice for me when I go. I come back for all my oil. Thank you toyota for make service good for my car and son car

Brian Tokyo: Paul is my usual service advisor. He is always so busy when I come in but he is worth the wait. He gives me the best discounts especially for my oil changes. I would suggest everyone work with Paul if they haven't yet!

Zen Tien: My friend and I always come together - it is a very convenient area. We usually drop our cars off for service and get lunch and by the time we're done eating the vehicles usually finish soon after!

Ari Otag: Love this place. Have been bringing my corolla here for the past 2 years for regular oil changes. Always have great prices and good service

Jeniffer Jimenez: Primero no son honesto y sincero con sus clientes me vendieron una 2019 qué le pusieron un motor usado a las 24,000 millas antes de yo comprarla y no me dijeron también no lo pusieron en el CARFAX no decía nada sobre motor usado tampoco que se inundó el motor que tenía original , me vendieron un montón de garantía y gracia garantía la la transmisión nueva que se le fue a los 72,000 millas agua me daba problema y ellos nunca respondieron, el vendedor de carro Luis yo lo confronté le expliqué lo que pasaba con la guagua y él me ignoraba mis llamadas no me quiso contestar hasta que lo amenace con llevarlos a la corte conmigo y ahí fue cuando quiso hablar conmigo por la guagua pero me querían dar $25,000 Por Guagua el cual no era justo’ yo no recomiendo a nadie comprar carros ahí ni para servicios. 25,000 pesos y meterme en una nueva cuenta. Pagados $720 dólares y para el colmó me llaman sobornándome incluso me dijeron que me daban $800 como si yo fuera una muerta de hambre todo para que quitara lo que había escrito que fue cierto lo que escribí y lo mantengo $800 para hacer dos paguitos de la guagua cuando la guagua desde el día que la compre me ha dado problema se aprovecharon que fui sola con mi hijo que tiene parálisis celebrar al final yo compré la guagua para mi hijo y lo expliqué que la necesidad me llevó a meterme a una deuda a una deuda que hoy en día le he puesto más de lo que he pagado yo acudí a la bogado le expliqué la situación y todo está en las manos de la bogado 🤦🏻‍♀️ y no se le ocurra llamarme por favor antes que todo sea honesto.

Ruslan Demchenko: Thank you, Toyota of Watertown! You are the best andI highly recommend Jordy and Marat, they helped me and were very professional and friendly! The car was prepared exceptionally perfectly, I got answers to all my questions and the whole process was fast and pleasant! Thanks!

Jordan Lippman: Great service

babs: I was very pleased with the service department. It was easy to get an appointment and the service was completed earlier than expected. The staff is personable and accommodating.

jinita kamdar: Lexington Toyota deserves all the accolades for its honest and warm services. We booked our first ever car with Joel's help and the experience has been phenomenal. He was so considerate to help us get allocated with a car we wanted with exactly the desired specifications and the color. We were so happy to have chosen this dealership because we didn't waste any time in hunting for a bargain because their pricing is beyond genuine. Also, their business manager: Harley was very helpful with our financing and he advised us in the best possible way. Thank you Joel for a wonderful experience at Lexington, we will never forget the warmth, the happy faces of the people working there, the aura and of course the best deal we cracked at your dealership!

Tasha Lonsdale: Absolute con artists. I was told everything was up to date and they would be replacing the battery as it was fine years old. The battery died two months later, every tire wore down to the point they had to be replaced at different points during the first year, upon going to the mechanic the first time a few months after buying they said none of the required services had been done. They said if the tires hadn't been so poor half most of the damage could've been avoided (tires, alignment). They said they were going to clean the car but it was still dirty, not a big deal but then when it started getting hot it would smell terrible. I asked about a part of the front bumper that didn't look right and they insisted that was fine and how the car comes, the hooks holding onto the bumper were apparently worn and I had to replace those as well.When I called to complain they didn't offer to fulfill their part of the deal and I've put almost more into this car than it cost at this point. This was the first car I ever bought, so I didn't follow up the way I should have and was a little too trusting for being at a car dealership apparently, but taking advantage of that wasn't right. I wouldn't ever go back here and would not suggest it to anyone who isn't very familiar with cars and can do their own due diligence.

Chris Schmandt: Nothing special, big dealership, service dept is busy these days.

Richard Nguyen: Great service.

Bolt &AJ: Sold us a used car as accident free..Had severe accident damage that had been repaired second rate.Very dishonest and left us with the costs

Robert Hendrick: Just bought my second car from Lexington Toyota. They were amazing the process was easy the staff was very friendly. The car I bought was a GR86 and these cars are very hard to find causing a lot of dealers (all the others I checked) to charge a markup. At Lexington Toyota no one ever even mentioned it. If you are looking for honest friendly and efficient in a car dealer this is the place for you. :)

Erin Garvia: Low ball offer for trade, high price for used non certified. Scammers.

Vittorio Bucchieri: We prefer going here despite the distance.

Karen Pike: Sat and waited about 75 minutes for very routine maintenance on my car. The service rep was very friendly. The waiting area was clean and comfortable. Some complimentary beverages are available.

Nathan Morse: I took my time to buy a new car, so I was able to coordinate with almost every single Toyota dealership in the state of Massachusetts (and even some in New Hampshire) not just looking for new car stock, but for a sales person to work with that valued the customers needs and desires. I understand the market is tough and new car stock on the lots is almost non-existent, but this isn't a great excuse to be charging well above MSRP especially because everyone else is doing it. I've worked with many sales people charging "after market adjustment fees" as well as unnecessary add-ons like nitrogen inflated tires to ~$1300 finish protectant applications (and refusal to remove them) as an excuse to take more money from the customer.This was not at all the case at Lexington Toyota. I worked with Tim on pre-ordering a Prius Prime and he was very helpful and communicative throughout the whole process. Jillian and Harley made the day of vehicle purchase go smooth and they were very helpful.This dealership is unlike most others - they value doing pleasurable business, respect the customer, and treat people fairly. No crazy negotiations necessary.I highly recommend doing business here because they will save you not just a lot of money, but also time.

Juan Martinez: No son de confiar. Prometen y no cumplen.

Chris chang: Tim and joel super helpful

Bilge Divarci: I had a great experience at Lexington Toyota. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. Joel was very knowledgeable about the vehicles, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. I highly recommend this dealership. I recommended anyone to go see.

no: Not good service. Prepaid Toyota care plus service - 35k svc ask to check brakes for "whining. They listed all brake lining thickness at 9mm on svc report. 500miles later i bring back due to continued brake "whining" . They charge me $70 to tell me rear pads at 5mm (clearly they barely looked at the pads during routine 35k service. Call back before expiry of 4yr/45k Toyota care plus service to see if 40k svc can be done 3 months after 4yr period since mileage so low during covid and they tell me period of up to a year should be fine. Bring in 3 days later for 40k svc and they tell me "I can't turn back time" and won't honor the service contract. I say goodbye. Went to another dealer. Much more thorough 40k service, honored prepaid svc agreement, and I gave them the brake job work that should have been identified at 35k.

Artur Ribeiro: Super friendly sales people not pushy it all and the most amazing thing is that I went to my local dealer before in Dartmouth Toyota they only give me the lowest amount of at my truck(trade) is worth and Lexington Toyota without even asking or fight for it the price they give me the top money what my truck is worth very happy thank you

Erik Svenson: Great service department

Matt Ursino: Parts at this dealer are more expensive than parts at other Toyota dealers in the area. Both Woburn and Watertown Toyota were cheaper for the same exact Toyota part. Since their parts are more expensive I'm guessing that their service is also more expensive than other dealers in the area. Very disappointing that there's a price difference between Toyota dealers.