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1. NAPA Auto Parts - Genuine Parts Company - Springfield
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· 155 reviews
901 Boston Rd, Springfield, MA 01119
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Tanya Couture: Very friendly and knowledgeable.
Andres Rodriguez Uzeta: Buenos precios
Gabriel A.: Nice employees. Looking forward...
Jay Smith: Knowledgeable staff, great quality parts and, great prices. Pretty good selection of shop consumables as well. Nice clean store too.
Robert McCabe: Napa has good customer service and parts
Brenda Valentin: It's too expensive
Joseph DiCesare: Second visit for parts that they supposedly had and they didn't. Waste of time.
Luis Hernandez: Napa auto parts is a good place to buy parts for your cars
Mendez's Families: Very helpful the workers know what they doing I always leave with the right part and a smile
Franky Perez: Worst customer service the guy had a bad attitude and did not help me with my car issues
Jorge Crespo: Aparte se. Aplan Español
Cisco 79: Great products and service
Brenda Cruz: Me gusto mucho este lugar los empleados son amables y lo que buscaba lo conseguí no le doy 5 estrellas ya que nadie habla español me gustaria que contrataran personas bilingüe
Lucan Golds: Staff was great and very knowledgeable and helpful.
Steve B (C2C): I was referred here by my mechanic for some parts. Staff is always helpful. Except the one kid who avoids eye contact so he doesn't have to help. But that's just 1 out of 5.
Dan Deso: Fix it yourself!😎
stanley szumski: Always have what I need Roger is a great guy
Gary Paquin: Ordered brake pads online and some other small things. I put the order in about an hour before they opened and picked up the stuff about an hour after they opened. Everything went smooth the website was accurate with availability of my stuff. Good service from great people
Pierce Jorgensen: Previously posted a 5 star review under false pretenses. I was given a similar part to what I needed and was assured it was the correct part and that It would fit my car. Gave it to my mechanic and he called me a few hours later saying it was the wrong part. Brought it back and gave the part number for what I actually needed. They had very low supply, and the only ones were in Cali (isn't that bad cause I don't expect many people to have the part). But now my car is taking up a bay in my mechanics shop not able to move Until the parts come in, it turned a 1 day job into a 5 day at least :(. The lady at the counter was very helpful though, deserves a promotion.
Manuel Velazquez: Good part
2. NAPA Auto Parts - Genuine Parts Company - Agawam
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· 78 reviews
79 Springfield St, Agawam, MA 01001
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Tremendo For You: Helpful staff a bit slow even when there was no one there but me. Found what i needed.
robert schindler: Good
Jay Cameron: This used to be my go-to auto parts store. The staff was knowledgeable, and they had decent stock and prices, with a laid-back feel.I went in most recently for air filters for 2 vehicles. They had both filters for my newer vehicle, but only the cabin filter for my older vehicle; they had to order the engine air filter. [BTW, my vehicle was a transition year - my unit didn't have any cabin filter.]While I was there, a staff member (Manager?) was whining about how they had more returns than sales for the day, and was swearing up a storm.I gave them my number so they could call me when it came in - obviously not urgent, but avoids having me to make multiple phone calls or visits to see if it's in or not; no need to bother them. I waited about a week with no phone call. So, I went down to the store to see if it had come in.The staff member pulled it off a shelf (I didn't see my name or number or any other identifying information on the box), and sold it to me. I made a comment that I hadn't changed it for a while, and that I thought it was round instead of rectangular, but I wasn't sure.Sure enough, when I got home, the actual filter was round. I decided not to upset the Manager any more by having ANOTHER return that day, so I waited to call for the next day.They mumbled about how they couldn't get it, and that I'd have to pay for shipping, and that they couldn't get a transfer from a sister store, blah-blah-blah. They finally found one for ~$80! That's about the book value of the vehicle!I found 2 (TWO!!) different brands in stock at the competition for $25-30.I'll be travelling the [literal] extra mile to go to the competition from now on!
Dana Bordeau: Very helpful
Mark Vatousiou: Fast friendly service who had the parts I needed.
Travis Britt: Unacceptable
Pete Pashko: Always have what I need and the service is professional
V Farmer: Great parts store and friendly staff
Wanda Farnum: Love the friendly people and Anthony goes out of his way to get me what i need for the best price. I appreciate how they don't push to get something i don't need.
Khafen: Great local auto store.
Heavenly Skull: Great service and great staff make great prices
Eddie Lappie: Never had trouble getting what I needed.Polite and friendly employees
Dennis Parent: I came here because I had to get a battery for my car. The staff were nice to me and the line was not to bad. The parking lot was medium size with handicap parking and handicap accessible entrance. This place sells car batteries, window wipers, Engine oil, antifreeze, and car accessories.
Nathan Colson: Theyve got the NAPA know how
John Johnson: Always the parts and expertise I need
Robert Davis: Just bought a Motorcycle battery 20 minutes ago and the battery not even charged
Henry Brodecki: Got a part I needed on my way home very friendly and helpful people
Edik B: Good store, helpful workers some items are cheaper then other stores.
Ken Barrett: Great help here. I really appreciate their help and attitude. Prices are reasonable and good quality. I will shoo here again.
Jose Pena: Excellent! Chris did a great job at finding my parts and was very corteous.
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Auto parts store
3. Parts Authority - Springfield
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· 186 reviews
87 Albany St, Springfield, MA 01105
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Def1antone: Always a great place to get parts for your ride. If they don't have it, they will go out of their way to get it.
Diana R.: Fantastic service! Prices are unbeatable. Jose was very kind and informative.I have no idea why Autozone and O’Reilly are around, this is the only place you need to go to for anything that has to do with cars.
Israel Medina: Great
Carmen Benitez: Very helpful ask for Gallo 👍
Gabriel A.: Was too much for them to get the correct serpentine belt change because they just work with one belts brand. Tha was their answers. One brand?
Irving Cabassa: Most of OE or OEM parts. Friendly staff Bi lingual by the way...
Angela Romero: Was looking for a radiator every where costed double there prices always better then auto parts store. Ty for your great team.
edmanuel reyes: Best experience ever!
Wilkin Velazquez: When you're looking for auto parts this is the best they service is awesome 👌👏
eric finch: The cheapest
Julio Martinez: On hold for 20ish minutes and then the guy just hangs up the line!
Victor Mercado: Best prices in town
Rhody Cruz: Service is awesome, prices are very reasonable, nd they always have everything I need...
Sandra Y Morales: Great Service great staff... i got there 2 minutes to closing and they let me in and got my parts with no problem.
Brittany Berta: Was recommended this place by a family friend and it did not disappoint! Good honest people. Called to get a quote and was able to pick up the next day, even got a discount at checkout! They even brought the parts to my car for me. Definitely would recommend and will be coming back when I need more parts.
Luz Rosado: I love this place. Great Staff. Jose, Axel, Galloare awesome. Habla Español. Good prices here.
Tania Cruz: Best place very honest people
Carlos Caraballo: Price employee professional..
Donna Sears: This place is awesome. I called absolutely everywhere today n NOBODY had the 4 parts i desperately needed by tomorrow for my mini cooper. So employees went over n beyond n saved the day so i could drive to Florida n be there for my fathers funeral. Thank you ⭐⭐⭐⭐⭐👍👍
larry dziedzic: Order parts all the time. Polite as can be! FAST! Finally got to see the actual store when making a return.Huge warehouse! Have never seen THAT many employees working THAT efficiently.Other parts stores can’t compete!Two thumbs way up!
Andy Semp: Great deals
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Auto body parts supplier
4. Autopart International - West Springfield
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· 9 reviews
164 Western Ave, West Springfield, MA 01089
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Mblock 413 Boyz’s MBB: Trashy hill billy customer service very disrespectful very unprofessional none help-full I really professional do not recommend this place on any account to spend there . They are not foreign friendly not auto comprehensive at all just some folks working for a certain type
edwin vega: Best place ever i work there
Francis Njoroge: Very bad from the sales representative
Def1antone: Quality Parts the people there know what they're doing and what they're talking about. get it right the first time
Ted's Medibles: Great guys!!
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Auto parts store
5. O'Reilly Auto Parts - Springfield
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· 158 reviews
644 State St, Springfield, MA 01109
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Michael DiCola: Excellent service for walk in, and for commercial
This Bagadonuts G: Definitely the worst O'Reilly's I have ever been to. Place is literally WILD, employees have attitudes, and honestly don't seem to want to help if it inconveniences THEM. Never had this issue with ANY OTHER store beforehand. Been shopping O'Reilly for almost 20+ years, I don't know if this is just a state street issue, but man someone needs to teach these people how to deal with customers and on how to provide service in a friendly manner.
Raymond o Marrero: Bueno
Robbie Robb: Very helpful great customer service thank you
Bonnie Hannah: Poor inventory record on line. Had to go to Auto Zone in stead.
Jorge Oropeza: My favorite auto parts!
Murcy Diaz: Buena atencion, buen estacionamiento.
Larry Hazen: Went in looking for a BMW spark plug socket... The kid looked at it and oh my God immediately came around the counter walked over to the sockets second socket he grabbed was the perfect one. Call them my father said I had to learn something new everyday he just learned something new and I gave him the rest of the day off LOL!!!Was a perfect experience
peggy hernandez: The gentleman was super nice and helped us put the light on the car
GEORGE GG: Muy bueno
CTMadeVic: Hello I was a customer that goes there regularly and I was going to buy a battery for a car I’m working on and the worker jasmine was very rude and using vulgar words after getting frustrated with me even going as far as verbally threatening me for her mistake she was also flirting with a co worker and I genuinely don’t think that’s personally professional I’m not sure about the policy’s at this location but I have not ever had a hard time or situation like this I always buy from this Oriley I never expected this type of performance.
Miguel Padilla: Great service like always every part I need for my jeep always have it
Donald Ramsey: So far they've alwayz had everything I've ever went in looking for
bryan merced: Went to get wipers , and got help from a worker there named danny and he installed them . He noticed my low beam was out and I didn’t even notice it , i ended up buying it and he even installed it . Definitely recommend this store .
Angry Sage: Went to get my car checked and the worker there named Danny helped me with it . He knows his stuff . he even checked my oil and and and coolant. To make sure I was good . Definitely a new customer !
Ivette Cortes: I went for service for my car because there was something wrong with it and this gentleman Danny went above and beyond my expectations to help me fix the problem his Service was absolutely helpful & he’s very polite . Will definitely come back here for all my car parts . You gained a New customer !
El Jefe: I went to check what was wrong with my car , and I told Danny one of the workers there the sounds of what my car was making and he instantly knew what it was ,He’s the man ! Great service . He knows his stuff !
Carmen Dejesus: Me gusta
Joe Moe___: I just stopped in to grab some plugs for a tire. I was in and out, staff was helpful & friendly
Luis Hernandez: It's ok to go there to buy parts for your cars
L. G: Wonderful customer reps
6. Carquest Auto Parts - GENDEN AUTO PARTS - Springfield
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· 227 reviews
620 Page Blvd, Springfield, MA 01104
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David Meyer: Slow service. Called in for a part, they said hands on it, got there, no idea what we talked about.
Job Shattuck: These guys have literally everything
Logan Cody: Great people and great service would come back.
Bruno Fernandes: Gets out better than John and Andy. Carquest rules the parts industry. Waybetter tha. The factory OEM parts. Do it once,done for life. I can attest to GENDEN 1000000%. BRAKES THAT I DID IN 1992 ARE STILL THE BEST BRAKES EVER EVER ON MY 4 DOOR S10 Chevrolet Blazer 4x4,4 door,4.3 V6 5-speed manual fuel injection. Non vortech of course. Go GENDEN AUTO PARTS!!!
David Nebar: Good people to deal with Very helpful
LUIS GONZALEZ: Good quality part.
Henry Santaniello: Great store
Don: Counter person was very helpful
Jay Smith: Friendly and knowledgeable staff. Place can get busy at times but, it's worth waiting a couple extra minutes for some quality assistance.
Manuel Lopes: The best place to shop got Auto Parts for whatever you are driving.Very Helpful people that work there.They will go the extra mile to find and get the part that you need and are looking for.👍👍
Regal Randy: Has lots of parts. They deliver. They close a bit early but they open early. They have a good amount of knowledgeable staff to help get what you need done.
Wilfredo “Wil” Rivera: They have the nicest knowledgeable staff.
Thomas OConnor: Their selection is the best around. They have tools, too.
Daniel Chaples: Very knowledgeable people behind the counter. They have actually turned wrenches. And if they can save you a dollar they will.. great people great products for decent money..
Steve Billiono: The experience is always good one of the counter guy Jacob I believe was very helpful in helping me with a problem that I new nothing about!Top shelf device you guys rock!!DR House
Brendan Garvey: Staff is always helpful and knowledgeable
Tremendo For You: Great store the always have what u looking for if not they will dig for you. Some front counter helpers need to gat another job if they dont like what they do. Answers to any questions are always followed by attitude. Like isnt that what your job title is?? Customer service?? I should gave it 3 stars but cant complain about there prices either good.
Dean Carbone: Fast promo service
Wilfredo Torres: Buenos precios buen servicio y precios comodos
stanley szumski: They always have what you need or can get it prices very competitive with the junk part stores and way better service
Sarah A. Rivera: It's Always a better deal here
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Auto parts store
7. Advance Auto Parts - Springfield
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· 203 reviews
777 Boston Rd, Springfield, MA 01119
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Crane Diaz: Helpful
Les Carpenter III: Nice store. Needed new battery for my truck. Price was right and they installed new battery no charge.Staff seemed just a bit reserved if you catch my drift.
Luis Velez: They answer the phone and make you wait a ridiculous amount of time on hold to then sometimes never answer..I. I want to know if theybhave the parts first before taking them off reason why I call
Chelsea Lucia: Jeremy is great 👍
Uh Oh: Cam is the worst supervisor ever. He doesn't want to help. He just told me he's not there to hold my hand, he's there to cash me out. Terrible customer service
H Rivera: Great service
Curtis McTier: Customer service is always good when I go make a purchase
HRPR 23: Have what u need
William Miranda: Good everything you need for your car
Luis Hernandez: It's ok
Reynman Nogeurra: Good store
Robert Stone: GREAT JOB PEOPLE
James Rosa: Good place to get want you want.
Lucan Golds: Staff there were great. They did a really good job on following up on my situation. Numerous staff there were very knowledgeable. Been going there for years.
Rene Perez: Service was bad. Guy at register was bothered and all I purchased was an air freshener smh
Jeffrey DeMarey: Fast friendly and they had the parts I needed.
Cam: I like that Cam guy. Really handsome.
Kevin Allen: CLOSE ON TIME. IF your OPEN TILL 9PM DON'T CLOSE YOUR DOORS AT 2-5MINS EARLY. Here at 8:58 and doors locked. And what does guy inside do? Walk away into back room.Sick of going places that close Before stated time because they wanna leave a little earlier. Get a manager that doesn't do that. Customer service Is better, I give that 4stars for people I've dealt with.
Janet Santiago: Love their service so respectful and always helpful Chicopee you guys rocks ,,thank you for always a delightful service 😊
Dave Leveille: Ok reasonably priced.
LUIS GONZALEZ: They always have everything I need and price is good
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Auto parts store
8. Parts Authority - West Springfield
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· 129 reviews
945 Main St, West Springfield, MA 01089
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Robin Hess: Came out from Westfield area to get two batteries for my husband's Duramax. They were all set and ready to go when I got there. Someone behind the counter brought them out for me & put them in my vehicle. Will be back!
Def1antone: Right part, right price.
James Ferrari: Staff is helpful, prices low
robert malave: Best prices in western mass. They have huge warehouse and are distributors so they can adjust their prices to meet or beat the market price.
Omar Silva Charbonier: Great prices , good customer service,Spanish service available, you can order any parts for your car 🚗😎If they don’t have they can order
Jade De Jesús: De todo para tu auto 🚘
Luis Maldonado: Unhelpful staff who would rather go back and forth with you than help look for the correct parts needed. Autozone rep was much more helpful
David Santos: Excellent
Remyrose Feliciano: Rude customer service, disrespectful when answering questions;
Matthew Legere: Fairly knowledgeable staff. Have a surprisingly large stock.
Carol Vetre: Great price
Steven Appleby: Great place to buy Air Filters and things like that. Much cheaper than, places like Auto Zone.
Luis Rivera: Es la 2 Tienda q Barrco Suple de Piezas etc mucha Variedad Buenos Precios y Servicio y Responsabilidad
Isandra Cuba: Car parts
Felix Andino: Huge very good storeVery nice staff and good prices.
Vlad Vilkhovoy: I was wearing a half an hour to bring me a battery down I never got it so I left
Ibrohim Mamatov: Receiving door 3Unloaded very fast 35 minut thanks for all 🤝👍👍
Tremendo For You: Good place for parts. Helpful. But communicating with management over the phone is horrible
Wendell Hassell: Very customer oriented and very polite and friendly skilled staff services atmosphere .
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Auto parts store
9. AutoZone Auto Parts - Springfield
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· 331 reviews
606 State St, Springfield, MA 01109, United States
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10. NAPA Auto Parts - Genuine Parts Company - Westfield
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· 89 reviews
46 Springfield Rd, Westfield, MA 01085
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Auto parts store
11. O'Reilly Auto Parts - Springfield
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· 128 reviews
1365 Liberty St, Springfield, MA 01104
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Auto parts store
12. Keystone Automotive - Springfield, MA - Springfield
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· 55 reviews
1165 Page Blvd, Springfield, MA 01104, United States
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Auto parts store
13. Consumer Auto Parts - Springfield
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· 32 reviews
665 Liberty St, Springfield, MA 01104
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14. Consumer Auto Parts - Springfield
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· 93 reviews
585 Belmont Ave, Springfield, MA 01108
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15. AutoZone Auto Parts - Springfield
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· 302 reviews
510 Parker St, Springfield, MA 01129
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16. Advance Auto Parts - West Springfield
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· 234 reviews
138 Westfield St, West Springfield, MA 01089
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17. Advance Auto Parts - Springfield
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· 212 reviews
1100 St James Ave, Springfield, MA 01104
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Auto parts store
18. Chevrolet Buick GMC Auto Parts - Springfield
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· 86 reviews
440 Hall of Fame Ave, Springfield, MA 01105
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