Best Building Restoration Service Springfield Near Me

Lavern Allyn: I awoke to a flooded basement and took a chance by calling Servicemaster. Cathy’s voice was absolutely reassuring and she was very helpful with suggestions of next steps. Jeff was timely in showing up and persistent in getting everything dry. He was very detailed in documenting the damages for my insurance company. I hope I never need them again but feel good knowing they are there!Service:Water damage-related mold removal

Kayma A: Service:Water damage-related cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Stephen Kane: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe owner came out personally and did the job on time for the price you quoted. Highly recommended.Service:Water damage-related cleanup repair

Tim Wright: Positive:Professionalism,Punctuality,ResponsivenessJeff was very responsive and helped us get the smell of 50 years of smoking out of my uncle's home.

Lenora Anderson: Positive:Professionalism,Punctuality,Quality,ResponsivenessThe home we were renting had previously been inhabited by cats. The odor of cat urine was unbearable. ServiceMaster got the job down! They were able to eliminate the pungent ammonia smell. Thank you!Service:Water damage-related pest control

Gene Kennedy: Emergency service call (frozen pipe, water everywhere) and the service from beginning to end was excellent.

Laurie Kincaid: Where do I begin: prompt response to my initial call; help in dealing with insurance company; trustworthiness of cleaning crew; communication and accessibility thruout process; willingness to leave VaporShark, even before the insurance authorization came thru.

Betsy Bender: I discovered water in my basement due to my hot water heater letting go. The company who services my heater came out to assess the situation. They advised me that I should have someone come out to dry out my basement as there was quite a bit of water. The plumber happened to mention ServPro to me so I immediately called. From the first conversation with the person who answered the phone to today when the fans and humidifier were removed, the service I received was one of the best experiences I have had with any company. Not only was everyone professional, the care they took with what needed to be done was outstanding. James, David, TaShawn and Jose, who came out to place the equipment and did daily checks on the progress, were very informative with the progress. They discovered a sentimental item that had received water damage and immediately hung the pieces up to dry. Besides being professional at their jobs, the compassion they showed in understanding how traumatic an experience like this can be and taking the time to listen was more than I expected. I can't thank them all enough for easing my stress! Not that I want the need to use ServPro again but, if the needs arises, they will be the first call I make! Thank you all for making what was a stressful time as pleasant of an experience as it could be!Service:Water removal

Evan Mastroianni: Positive:ResponsivenessResponded in a timely fashion any issues I had with regard to the water mold problem was dealt with efficiently. 👍Services:Water damage-related cleanup repair,Mold damage restoration

Steve Davis: Unfortunately this is a tale of 2 companies. We had a flood in February that kept us out of our house for 6 months. The night of the flood we called ServPro and they came out first thing the next morning and put in dehumidifiers and helped dry things out. After that they also did a great job with removing any damaged items like the cabinets, carpet and flooring that needed to be removed. They were unwilling to remove some flooring though due to what I understood as getting burned previously due to unknown asbestos even though it was tested, but that's understandable.Then came the mold remediation which is where all the problems started. The crew doing that work did not cover up anything in the house when spraying the encapsulant so they destroyed many items including: thermostat, toilet, tub surround, tub (luckily it was able to be refinished), entry door, multiple inside doors, multiple windows, my sons bed frame, my shop vac and the washing machine has it on it. This would probably have not been a problem except for the fact that the company would not even answer me for any type of compensation for the items for months. I was told in March that I'd be reimbursed for the cost of my thermostat, but that never happened. I was also told that I had signed a contract saying that the work was done to satisfaction and there were no damages, but they were not able to provide that paperwork when I asked. They said I had signed it in February when the work was done in March. The only communication from the company about reimbursement was essentially a contract that wouldn't allow me to voice my issues online or verbally and to just take the money for the damaged thermostat.Be cautious when using this company. Make sure you check all you belongings before signing off on anything and make sure you watch them closely to make sure things are done properly.Services:Water damage-related cleanup repair,Mold remediation

Karbon Kings Performance: Positive:ProfessionalismNothing but good things to say about TaShawn and Jose. Extremely professional and courteous.Service:Water damage-related cleanup repair

monique warren: A few week ago my water heater exploded and Servpro was on the job. From the moment of the first call to Olga to the last call with Deb they were professionaland. Dispatch time was right away. Professional young man by the name of TaShawn entered our home with an explanation of how the team would carryout the service. Servpro's team was polite, worked well together and got the job done. We would highly recommended!!!Services:Water damage-related mold removal,Carpet cleaning

Denise Heatley: Servpro came out to help me after a sewage backup in my basement. Debbie was so patient and helpful with getting everything setup, even dealing with my insurance to get the appropriate information over regarding the service. The techs that came out were very friendly, and explained what was going to be done to clean up the area. They cleaned my unfinished basement and even removed all cobwebs! I was super satisfied with the work they did, and I felt confident that they did what was necessary to avoid any other hazards, such as mold, from my basement so my family and I would be safe. So grateful to Debbie and the Servpro staff for making this a comfortable process in an uncomfortable situation.

MJG MG: Water heater leak. 3+ inches o floor thru carpets and furniture. ServPro team led by Deshaun came in drained floor with sump pumps and eliminated damaged rugs and other items damaged. In the office Debbie kept in contact to update and review work. In no time with dehumidifers and fans the floors were dry and furniture lifted off floor to dry bottom legs and base. Then water heater was replaced. They sent everything to insurance and all was paid 100%. Great teamwork and very efficient. Like the commercial says " Like it never happened"A big thanks for a job well done!Services:Water damage-related cleanup repair,Flood cleanup,Water removal,Flooring,Sewage cleanup

Deborah Graham: Critical:Professionalism,Quality,ValueThe absolute worse! They get a ZERO rating from me…won’t recommend….won’t ever use again…PERIOD!!!!!!!Services:Flood restoration,Water damage-related cleanup repair,Flood cleanup,Water removal

E Mercy: Service:Fire damage cleanup repairPositive:Punctuality,Quality,Responsiveness,Value

Patricia Engeman: Servpro took care of cleaning up my basement after my water heater broke. The Servpro team was awesome. They did a great job cleaning up. Explained what they were doing and why, and very professional. I would highly recomend them to others.

Deborah Schultz: Positive:Professionalism,Quality,Responsiveness

James: Called to get assistance with a flooded basement. The rep said a technician would call back within the hour. When that didn't happen, I called again and asked for a call back the following morning. When I didn't receive a call, my wife reached out again. The rep said she would hear from a technician within two hours. We never got a call. Don't waste your time with them.

Tashawn Moore: Great Customer Service.

Val S: They came in like gang busters and rid my parents bathroom of mold. They did a great job. Highly recommend!

Paul Jenney: This went downhill quickly. While my basement got wet due to a faulty sump pump, instead of drying it out, they cut out the brand new carpet and over 100 feet of drywall. It was totally unnecessary and they were told not to do it. Many thousands later, and the basement is refinished after just being finished months before they came to 'help'.

Matthew Condon: When our hot water heater let go, we called Servpro Agawam to clean up and assess the damage. The response was great; the crew was able to come out late in the evening to clean up the standing water and start the drying process. The crew was very professional and did a great job cleaning up and preserving our finished basement. Through their efforts, we were able to preserve all the drywall in the basement and the tile floor in the bathroom. The administrative staff was very helpful and pleasant to deal with as well.

Thuza Win: Service:Water damage-related cleanup repair

Timothy Stauffer: Service:Roof repairPositive:Responsiveness

Aimee Fry: Positive:ProfessionalismThe Springfield team was very responsive and communicated continuously throughout the project. They handled everything exceptionally well. Would not hesitate to recommend them to others.Service:Water damage-related cleanup repair

Max Myers: Positive:Punctuality,Responsiveness,ValueWe suffered some raised shingles in a wind storm. Springfield was readily available and on time. The repairs were done quickly and with adhesive to assure a tight seal. We are happy homeowners once again thanks to Springfield Restoration.Service:Roof repair

Norma Scheele: We had a pipe burst in the ceiling of a main floor bathroom on Christmas eve due to extreme cold temps.We got water shut off quickly but still had a mess.Once Springfield got our case they quickly contacted us to assess what was needed.So thankful they were able to fit us in. The team was very courteous & prompt. Office & field chief did great job of communicating & working w our schedule for daily check-ups until things were sufficiently dry.Service:Water damage-related cleanup repair

leslie white: Positive:Professionalism,PunctualityThank you for responding so quickly to my emergency and drying my floors and walls.Service:Water damage-related cleanup repair

LINDA HARDEN: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJoe well done, I will definitely use Springfield Restoration againServices:Water damage-related cleanup repair,Mold inspection,Interior structural repairs

Karen Monroe: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSpringfield Restorations repaired outside structural damage from tree damage. They did a fantastic job and had excellent communication.Service:Exterior structural repairs

Danielle Conley: Springfield restoration came out and installed my new washer and dryer, cleaned my vents out, and installed my new light fixtures in my living room, kitchen, and dining room. The two guys that came out were very kind and very courteous of being in my home. I told them they didn't have to worry about wearing booties because the house was a mess (I had just moved) and I watched them take them on and off each time the entered and exited. They also had to use my island to change out some of the lighting they put down cardboard and protected the stone. They worked quickly and I was surprised at how inexpensive it was for how much work they did for me. I would definitely use them again.Service:General repairs

Tessie N James Sherwood: Service:Fire damage cleanup repairCritical:Professionalism,Quality,Value

Bob Busian: Had an appointment on 5/27 for siding repair so I took the day off work. Springfield cancelled due to weather and rescheduled for 6/3. 5/27 was a nice day with no rain. On 6/3, I took another day off work to be at home and Springfield was a no-show. I called the office at 2:00 questioning their arrival time, and she said they had to cancel and they left me a message that morning. I received no calls on my cell or home phone from them. So, I took two days off work and they failed to show both days. Very disappointed - I will find a different contractor.

Larry Cox: Beautiful job of remodeling basement 👏

Nick Henney: Positive:Professionalism,Punctuality,Quality,Responsiveness

Casey Sliger: Russell at Springfield was so nice and helpful in the beginning. He was seriously quick to return calls and messages. I felt confident about the project however as the project got closer to the start date he began to take longer and longer to return calls and messages. He promised we would have a sit down meeting before the project started that never happened. I was looking forward to this meeting so that we could clarify some information about the project. I was under the impression due to conversations that certain work would be happening. However the day the guy came to do the work it was clear that there was a major miscommunication. I was clearly and understandably upset and called and talked to Russell. He was rude and condescending. It was really a nightmare conversation. However Janeen, Becka and Micha were all very nice and understanding of my frustration with the miscommunication. I would seriously have my doubts about recommending Springfield in the future to other people.Service:Water damage-related cleanup repair

Chad White: My experience with this company was poor to say the least. I was given miss information from day one by the crew and staff when I called to check on my quote I was told it would be the next week after being told I'd have it the day the came out every staff member aside from the clean up crew was rude and clearly didn't have any interest or concerns for are situation after being told mid week when I called I was told it would be most likely the next week and told that no one had told me otherwise the next day I was called and told they refuse to finish the job I'm now left with a giant patch of ceiling missing and the cheep sheet metal screwed in my ceiling and roof do not use them this is a scamService:Water damage-related cleanup repair

Molly Z: I had Springfield come and look at some water damage. They came, found the problem, and dried out the moisture. All of that was good until I met their project manager and he overquoted me on the restoration and then dropped out of the project! Now I am left with a torn up floor and starting back at square one!HORRIBLE. I will never work with them again.Service:Water damage-related cleanup repair

Alan Korte: Did a awesome job..thanksService:Remodeling

Robert Enyeart: will never use them again, they came in gave a quote on what it would take to fix some water damage, instead of working with the insurance company and getting it all worked out on the money and time, they came in took the whole kitchen out of the house to the bare floors, cut a 4x5 hole in the floor, cut the drywall out of the wall and then left, waited 3 weeks for them to return and replace everthing, instead got a call and they told us they couldn't do the job,so now we have no kitchen at all floors ripped up holes in the floor and they dumped us, unprofessional and anyone i speak to will know what they did, so beware of how they do business,Service:General construction

Kathy Aceto: Positive:Professionalism,Punctuality,Quality,ValueOn day i contacted them they sent someone out the very next morning

Wilfredo “Wil” Rivera: Unfortunately we had damage to our house, but knowing that Baystate was just a phone call away help to reduce the stress level. One call and the property was secured. They were hired to do the restoration.

Erin Wilkin: Service:Fire damage cleanup repairCritical:Punctuality,Quality

Alicia McMaster: I had my roof repaied by Noodle and Anibal.I can not say enough about how courteous and delailed they were.And I think my dog is going to miss them.Service:Roofing

Chris Kendall: Critical:Professionalism,Quality,Responsiveness

Tara Counter: Thia place is awesome. Awesome staff everyone is nice and helpful!!

Crystal Rios: These people are so disrespectful never again would contact them for any serves ... Extremely disappoint

Cathy Ulloa: This review is way overdue. In Dec of 2017, my hot water tank exploded & unbeknownst to me continued to leak for hours. Upon my discovery of the damage to my finished basement, I called Baystate Restoration on the recommendation of a friend who had used this company previously. From the very 1st phone call, I felt reassured that my problem would be taken care of from start to finish. And it was. The crew that came over 1st thing in the morning was prepared, professional & reassuring. They got right to work of packing up & salvaging what they could of furniture & personal items & then doing the prelimary work of drying out the floors & walls. The owner Donnie was professional thoughout the whole ordeal, keeping me involved & asking my input re repairs. A huge relief was that he handled the insurance end of this unforeseen situation, which at the time was overwhelming for me. Each crew & professional that were here were wonderful as were the office staff. Thank u Donnie & Baystate Restoration. I will always highly recommend your company!

Melissa Rivera: Great company that makes each job personal. They work closely with the homeowners to make sure everything is done correctly. The owners are always involved with every job.

Danny Ledoux: Great company they do awesome work

Christopher Monasterski: Baystate Restoration is a top notch outfit. My family and I had a large fire in the attic of our home last year. Being in the attic, what the fire didn't destroy the water used to put the fire out did. The house was a disaster from basement to roof and was just short of a complete rebuild. Don, George, and Annie not only helped us deal with things on the insurance side of things, they also built us a beautiful home that we are thrilled to raise our children in. If you've had a disaster like we did you won't regret using Baystate to help get you whole again

Tracey Tenney: Bsystate was fantsstic ftom the time they reached out to us until they finishrd the job that the insurance companies disaster recovery company had botched in the beginning.Had we known about them as soon as my grandfather's house fire was put out then there would have been no break ins and the furnace would not have froze up. Once they came in they buttoned up the house and the break ins stopped. And when the time came they worked with the insurance compny to get the furnace and old wiring replaced.The work they did was incredible and because they went above and beyond expectations the house was worth more than before the fire. Without Baystate we would never have accomplished that much.

Kathryn Daviau: Outstanding experience!

Matthew Perry: Terrible service, I have never been lied to so much by a "professional company" My wife and I had a fire at our home and they literally showed up before the fire was out. (Seems they listen to a scanner and prey on people for work) they said they would give us 10 percent of the claim which we later found out through our local agent is insurance fraud!!!!!!!! We removed this company from our job a quarter of a way in because of terrible craftsmanship lies and poor behavior by there employees who appeared to be the "partying type" which we later found out one of the partners is a owner of one of the dirtiest least respected bars in western mass. Don Robert (business owner) treated my wife like a second class citizen. He talked down to her got upset when she challenged him because she knew he was wrong and a liar. We highly recommend avoiding this company the employees are a direct reflection of the business owner. We found a professional company to finish the job (we will post a positive review on them) unlike Baystate restoration who hires anyone that can wake up before 800 am after a night of partying at Don Roberts bar (sober or drunkStill seems they don't care all they want is a body on the job site) the only thing the employees did correct was constantly bad mouth the owner. Wish they could hammer a nail as well as they could stand around and talk about the owner and their previous night out

Erik Rosa: Great staff and professional service!

Renee Morales: Critical:Quality,ValueMorse company ever! They have a good salesman but don't fall into their trap! Very unprofessional and very sloppy work! They incorrectly installed my kitchen floor twice and cabinets were not lined up correctly. No precision in their work. Lied about material availability.

Kevin Salisbury: Please research this business very carefully before you use them. See if you find any happy customers after a disaster. If they do quote you for your project, be thorough reading their proposal and/or contract. I would suggest having your own legal review before you sign anything. Search for local competition near your business or home - you have many choices here...

Talia Plantier: We had a flood due to washing machine. The tile didnt line up. They left holes in ceiling. They left one or two inches unfloored all around outside of rooms. They made a hole in tile of another bathroom and when they were done it looked like a 4 year old did it. They didnt put doors back on correctly. Terrible terrible terrible. 1 star is more then id like to give.

Troubleshooter 1980: Prompt response to a fire/water loss at an apartment complex that I manage.

Jay C: We read the negative reviews of ARS and almost didn't hire them. After meeting with with their team, we went ahead. It's now just about 40 hours after the fire and they are doing an exceptional job, and on a Sunday no less.... couldn't ask for more.Professional, Polite, courteous, compassionate....thank you so much.They have the right connections, with the right people, to get the job done.I'll update this as the rebuilding and restoration continues....right now I have nothing but praise for them. Don't go by old reviews as I almost did.

Donna: Worst experience of my life - do not use this company! Breach of contract - overdue by 6 weeks, shoddy work, a complete nightmare.

Branden Tencati: Teach your drivers how to drive. I just had a ARS driver cut me off on Riverdale and came about an inch from clipping me.

Laura D Lillibridge: They destroyed our kitchen and then kept coming back with higher and higher quotes to fix it. We had to fire them and do the work ourselves.

Matt Lillibridge: ARS should be avoided at all costs. They talk a good game, but when it comes to restoration, they fall down. We hired them to assess and fix a mold issue in our bathroom and they promised us they would fix it and insurance would pay. They were partially right.They fixed the part the insurance said from the beginning they wouldn't pay for. They did find a leak in another part of the ceiling and helped us to get a settlement of what it would cost for them to replace our kitchen, but then it took them 3 weeks to give us an estimate to do the actual work.They removed a wall of our kitchen, part of the ceiling, but not the whole thing which turned out to be covered in mold; we later paid out of pocket to fix their mistakesWhen we got the first estimate it was $8,000 higher than our insurance settlement; the settlement they said was what it would cost. We turned them down and then they spent another 4 weeks writing a new estimate (we are then 8 weeks without a kitchen or bathroom) and when they came back with the "new" estimate it was $12,000 more. SO they went up! The only way we were able to get them to give a new estimate was to threaten to fire them.We tried to work with them and just get them to do the work they'd initially said they'd do, but they said "it wasn't profitable for them to do so," because by this point it was 4 months after they'd demolished our kitchen and we'd gotten irritated and done a lot of the work ourselves.After I explained all the problems, they hit us with a $1,000 bill for the work we told them wouldn't be covered. When we showed them the inexcusable timeline, they credited us $500 and still demand payment.We have since hired other people to finish the mold remediation in the kitchen and bathroom.Run. Away from them!

Jacques Bourgault: Critical:Professionalism,Punctuality,Responsiveness

cyndi moore-devine: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThey turned a bad situation into a good situation. They treat you like family not just another customer. Amazing !Services:Mold mitigation,Water damage-related cleanup repair,Flood restoration,Water damage-related mold removal

Jason Fontaine: The service has been great. Very professional. The communication has been on point. I would highly recommend this company to anyone

Molly Maguire: They vacuumed the basement dirt floor without taping over cracks in the ceiling, so the whole house was filled w a dense cloud of basement dust. I could taste it in my mouth immediately upon returning home hours afterward. It was not breathable and it covered everything. Then they didn’t show up for a week after their missed appointment, without ever canceling. They never cleaned up the dust problem they created, we had to hire our own clean up help. They also didn’t wear their covid masks.Service:Water damage-related mold removal

Tami: Positive:Professionalism,ResponsivenessCalled on Christmas Night and responded immediately. Very professional and all issues addressed. Would highly recommend.Service:Water damage-related cleanup repair

Teresa Halperin: We’ve used ServPro four times over a period of 6 months this year for flooding issues at two properties.They are professional with communication and provide excellent service in a timely manner. I highly recommend ServPro.Service:Water damage-related cleanup repair

Allie Casey: Positive:Professionalism,Punctuality,Quality,ResponsivenessThe folks at serve pro came in to help us clean up from basement flooding. They were able to assess the damage, provide equipment to help dry it out quickly, and treat the wood to prevent mold and odor! They were fast, effective, and professional - would definitely recommend!Service:Water damage-related cleanup repair

Fran Reidy: Recently had a flooded basement. We reached out to ServePro. They were swamped as we were part of a large group of homes impacted by a beaver dam breaking. As promised they came out a few days later, gave us a very good estimate, all in writing, very clear as to the charges. The staff showed up one day later at exactly the agreed upon time, did a perfect job removing the impacted drywall and treated for mold and bacteria. They recommended less fans than original estimates, thus saving us money and returned three days later. The final numbers matched my tracking of the bill exactly - not always the case with some companies, but with SERVEPRO there were no hidden fees, extended hours or unneeded machines. Very happy with the entire experience.Services:Water damage-related cleanup repair,Water damage-related mold removal

Brian Griffin: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueErika was fantastic to keep me updated along the way!Service:Water damage-related cleanup repair

Corey Lynch: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Deborah Tymkowiche: Still in process.......

Michael Grabowski: They treat me right

Mike Raymond: I had a water main break in my basement with lots and lots of water. I called my insurance company and they recommended either Service Master or ServPro. I chose ServPro. I want to say, the team they sent were extremely professional, kept me posted on what they were doing, explained the damage that resulted and most importantly cleaned up and returned it back to normal. I highly recommend them to anyone in need of this type of service. Thank you so much. 5 stars.Service:Water damage-related cleanup repair

megan fall: Positive:Professionalism

Valle Dwight: I called them in the middle of the pandemic to clean out the second floor of our barn (where raccoons had been living). I expected I'd have to wait months, but they were super responsive and flexible with my weird schedule. They arrived when they said they would, did great work, and were great guys, to boot! I recommend!

PB B: Called 800 number on a Sunday morning after noticing septic backup. Entire lower lever covered with waste. They came at 2pm and started right away. By evening removed all carpet and started drying. 2 days later came to sanitize and re-inspect the damage. Two days later came again to sanitize. GREAT JOB! Thank you. Highly recommend.Service:Sewage cleanup

Rachelle Letendre: ServPro was fantastic... we were panicked to find a leaking pipe (that had been leaking for several days) in our basement. We called ServPro immediately and they were here in a half an hour. They were great from the beginning to the end - from the customer service on the phone (thank you Erica) to the quick response of the technicians that came to the house. They remediated the problem quickly and were very reassuring. They truly went above and beyond and we would highly highly recommend them to anyone.Serve Pro right out of the gate was impressive. We spoke with Erica and she coordinated a response to our flooding issue while while keeping us at ease that they would take care of everything and not to worry. Erica said she would be sending someone over right away, and they were at our house within 1/2 hr. Upon meeting the technician, he was friendly & comforting. He wasted no time tackling the job. While talking with him, he was very knowledgeable of his job, reassuring & explained what he was doing and why he was doing it. Realizing under the carpet there was a pad with a protective barrier and could only remove so much water from vacuuming it, he had to lift the carpet to gain access to the padding. He had to cut the padding and then he was able to remove all of the water and took away the padding as it was no longer usable. He set up several industrial fans, including an industrial dehumidifier and told us that they would be back in 24hrs to check in the situation. Shorty thereafter, we received a call from Erica to schedule a time that they could come up and see the progress. Erica gave us a time that they would be up and they arrived at the time we were told. We had a different technician this day and he was also friendly, knowledgeable of his job & easy to talk to. He started checking areas of the carpet & walls to make sure everything was completely dry. He explained to me how the machine worked that tested the areas. They know right away if it’s dry or still has moisture. After testing multiple areas, not only was the flooded area now dry, but it was even lower than the accepter percentage. They clearly brought the right equipment and enough of it to get the area back to normal and that gave us a relaxing feeling immediately. They removed all of their equipment and the technician explained a few more things to me that helped us understand what they did. The next day, Erica called back and asked us if we would like them to replace the padding, and attached the carpet to the way it was before it was pulled up. They also said that they would clean the carpet with an anti microbial solution to rid it of any potential viruses. This was a no brainer. Lastly I would like to say that Kevin Fall, the owner of this company has an outstanding business and his employees are exceptional. I can only imagine that every business owner wished they had people like these working for them - Chris Letendre.Services:Flooring,Water damage-related cleanup repair

Jacob Berezin: Positive:Professionalism,Punctuality,Quality,ResponsivenessI had a work emergency and called them on Friday mid day. They were able to come out the next day promptly at 9am. The two guys were friendly and more then willing to what ever was needed (heavy cleanup in two rooms). It is not cheap to have them come out this quickly but they came and the price was worth it!! Two thumbs up!!

Nathan Dube: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAbsolutely excellent work, the two man team showed up, set up quietly and completed the job in the time frame expected, excellent work, will be using them again.

Anthony Tormey (LDi TV): Extraordinary service. The customer service from Amy was outstanding. Expert advice. Saved me over $2,000. Hope we won't have to use them in the future, but if we do they will be my go to company. If you ever need them you should call them as well.

Salvatore Manzi: Ace began to take care of the water damage we had. The work was great, however. They left the equipment on our property well after the job was complete. We received an outrageous bill that covered a rental fee for the time the items were left on our property. The insurance would not pay for the extended rental and, even with documentation from the courts and several missed days from work, these guys continued to report me to the credit bureau. KEEP AN EYE ON GARY. A VERY DISHONEST PERSON. SHAME ON YOU SIR.

Kim Garvey: Gary and his workers were very professional and did a excellent job. We had a electrical fire and severe smoke damage. Gary and his crew did a phenomenal job from start to finish from the packing of our contents to the knock down and rebuild to the beautiful hardwood floors throughout and the speechless rebuilt bar . Gary and his crew got us back in our home sooner than expected. Cleaned all our contents one by one and left our home spotless when completed .Gary and his crew made a crisis a lot easier than expected . Would highly recommend

Jonathan Wilk: They were more concerned about getting a $500 depot from me than coming out to assess my situation...don't bother with them, there's plenty of others to help when you need it.

William Wallace: Had some water issues. The customer service was excellent and the workers were well behaved the work was good and done in a timely manner.