Best Camera Repair Shop Springfield Near Me

Alexandria Peck: A lens rolled out of my backpack while I was traveling and...well. It didn't look good. It looked like my frontal glass element was done for, as well as the rim around it. Sent it off, knew it was going to be pricey but still not nearly as bad as purchasing a new lens. A few days later I had a quote. They replied very quickly via email with answers to my questions. And I had my lens back 2 weeks later due to parts having been ordered...which makes sense to me. So far it's sharp as a tack and looks great.I was pretty worried considering the reviews are quite poor, but they did what needed to be done and I will now be investing in a much more secure camera bag! And no, I do not work for them.

Jorge Ramirez: They analyzed and took care of my camera real fast. No joke, I recommend getting your Sony camera fixed here as they're the official repair shop

Samuel Stone: I'm really surprised that precision has such negative reviews... Recently, I sent my GRiii to them for a sensor cleaning and lens replacement. To my surprise, they went above and beyond my expectations and completed the job in just one day. They not only replaced the defective lens unit but also thoroughly cleaned the sensor and calibrated the entire camera. I was pleasantly surprised when I received my camera back within a week of sending it out. I had braced myself for a long waiting period, but the efficiency and responsiveness of the Precision team were nothing short of commendable. They were very receptive to my complaints about the camera, and they addressed them all promptly. I am incredibly grateful for their exceptional service and would like to extend my heartfelt gratitude to the entire team at Precision!

A ZAVER: First time sending a GM lens in for repair, and though my patience didn't appreciate the two-week turnaround, it was otherwise painless.

George Farinas: Called to see if my Memory clip could be fixed on my Sony camera, as the memory gets stuck and won't snap out. Mind you, my camera otherwise works fine. The lady said it would be $450 just to take a look, plus on top of that, whatever charges incurred to fix! Are you kidding me??? THX BUT NO THX!!!

R: I am compelled to write my review because of all the horrible reviews I read before I "took the risk" and sent my camera here for repair. I brought my camera to 2 local repair businesses who said they can make the repair no problem. Both places ended up returned the camera with an apology that they are unable to make the repair. as a last resort i took the risk and sent it to Precision Camera. After a week of them having my camera i got a email saying my part i needed is on back order and they will continue to update me until the receive the part. After about 3 weeks of them having my camera I got an email saying my camera is repaired and being shipped back to me next day. the cost was about 300 dollars, which is way cheaper than i was expecting. Needless to say Precision camera came through where my local repair shops could not, and at a very reasonable price in my opinion. Would recommend.

Dave and Kate Watts: My Sony RX 100II went in for service under an extended warranty. After a confusing experience with Sony's Servify representatives, I was not entirely comfortable about the process. The Precision Camera representative was kind, thoughtful and patient with my questions. The repair team was efficient and quick. My camera was back to me in less than 10 days, looking and working like new! Being able to check repair status online was a bonus. Great experience. Great team! 5 stars

Jonathan Arena: Sent camera for warranty repair (camera would not charge) as instructed by manufacturer. I received a bill for $808 with no explanation. My email asking for details was ignored. After calling several times with no answer, I finally got through to someone that told me there was physical damage to the charging port and therefore was not covered under warranty. There was no physical damage to the camera, and most annoyingly- the charging port WORKS (its a usbc terminal) that still transferred files.Even more annoying, I had also purchased an extended "Sony Protection Plus" warranty, which DOES cover physical damage, but they refused to acknowledge it's existence.After calling back 5 times, being hung up on twice, I finally got though asked for them to send my camera back to me without repair and they WILL NOT RETURN MY CAMERA WITHOUT A $93 "REPAIR REFUSAL FEE".See attached for non existent "Physical Damage"

Ben Bennett: I sent in my camera via an insurance claim to have the external mic input fixed, and when it returned, it worked perfectly and was immaculately clean, it hasn’t been this clean or worked so well since I bought it. Very grateful to have it back in such good condition!

Matthew Hunt: My Pentax DSLR started acting up (lines through the images, mirror flipping when it shouldn't) so I sent it in for service. After about a month, it came back unrepaired, with the slip saying there was water damage. This is nonsense, the problem started with the camera sitting safe and dry in a bag next to my desk. (I have no reason to lie about this, it's out of warranty and I'd be paying no matter what caused it.) It was a waste of time and money to send it to them, and I'm angry that they're the only Ricoh-authorized facility in the US.

Thomas Crabtree: I've had a pretty bad experience with this place so far.I had my shutter fail on a Sony A7IV - less than a year old. I called Sony and they told me that it would indeed be covered under their warranty. I just needed to send it to Precision Camera for routine evaluation and repair.I called Precision before sending off my camera and they informed me that the current evaluation time was 2-3 business days. I sent my camera off and it arrived safely. I didn't receive an update until 7 business days later and only after I called. They said that they were not going to repair in under warranty and sent me an invoice for $800.When I called Precision to ask about it the customer support rep told me that "shutter damage was not covered" and when I said that Sony told me it would be they had no answer. I asked if I could speak to the person who made the decision not to repair it under warranty and they said "sorry, they don't take phone calls."So I was basically stonewalled with no recourse for further action.I have had two Sony representatives tell me it should be covered. Sony is looking into the situation now. I will be sure to update when it's resolved.Edit:Going to update this. Once Sony finally did inform Precision that it was indeed covered by their warranty they repaired it and got it back to me within several days, so that was nice. But still the flow of communication that this place has in place is atrocious. The customer service reps have no actual working knowledge of your order and its basically impossible to speak to someone who does. I would have been much happier with all the back and forth about my camera if I was allowed to speak to someone at precision who actually had looked and worked on my camera.

andrew solo: Surprised to see all the low reviews. Sony sent mine here to do a warranty repair. The repair did not take very long, I got my lens back back in about a week.I was very happy to see how secure they packed everything (MUCH better than how it came from Best Buy).Everything was very nice, neat, and snug, with a document on top explaining exactly what was done.Very impressed, thank you!!!

G. Smith: Great service and fast turnaround time.

Joe Tullar: Sent my Sony A7-III to PrecisionCamera for an out of warranty repair. The filters on the image sensor were damaged by lasers at a concert I had covered, resulting in large groups of discolored areas on my images/videos. They were quick to respond with the quoted cost and estimated turn around time. I was happy to have my camera back to me in a very reasonable time. Due to the damage it would seem they provided me an entirely new camera body, and simply swapped over the serial # plate. Certainly a lot cheaper than buying a new body outright.Overall it was a wonderful experience and their customer support reps were super kind and a pleasure to talk with. I'd happily send any other gear to them for future repairs if needed down the road.

karen subritzky: Website said it was open 9am to 5pm. Drove almost 2 hours to go there. Closed with sign on door saying call this number. Called the number, friendly person said yes it's closed most of the time. She said she would see if anyone was there that could help us, put us on hold, came back 10 minutes later saying no sorry can't help. We left, very dissatisfied and disappointed.

Justin Aubuchon: Sent my 24-70 Sony GM in for repair under warranty - came back working great! They had to order a part so there was a little delay but they emailed to let me know. Not sure what all the negative reviews are about - people like to complain too much lol

BroCat: 5 stars to Barbara for how polite, kind, and helpful she was. Her communication skills truly made the repair process so much better. Mahalo for your help Barbara & PCR team.

Thomas D: I sent in a camera with a broken lense as this is the only authorized service center for Ricoh. With months delay and little to no follow up, I finally got an invoice with no description for over $800. When you combined only being offered a replacement unit for almost $200 over the price available from the manufacturer and their complete lack of response or details, I must strongly caution anyone who has to use this company. Once they tell you your camera is not repairable, check to see if a direct replacement will be cheaper than the replacement they are trying to sell you. And if you use your camera for business, better buy a new one as you may not hear anything for months.

Thiago: I sent my Ricoh GR III camera in to have the plastic mount on the optics fixed. The camera was working perfectly, even without this part. I was sent an estimate of USD 378.50 from Ricoh (Web Order #: W10065528).After receiving the camera, this store sent me a new quote in the amount of USD 470.22 (Precision Camera Repair tag 4756933), which I approved.5 days after my approval, a new quote was sent to me, with the unreal value of USD 873.08 (which I rejected because it practically represents the value of a new camera) with the following justification:The technician determined that the part that was previously estimated for would not resolves your issue and the unit needed to be re-estimated.This company does not respect consumers and charges extortionate amounts for simple repairs.

Sardar Khan: Just like everyone else when I had initially read the reviews I was quite terrified sending my camera to them for warranty repair. I went ahead anyways since I had no other choice and all I can say is that they truly did an amazing job. The lady on the phone who I spoke to was very friendly and courteous and the updates and repair status tracking via email made everything a breeze. I had the camera repaired and shipped back in less then two weeks which is really fast considering the had to special order the replacement lens from Sony. Obviously my experience may not be indicative of everyone else's but precision camera has given me nothing to complain about.

Christopher Jordan: Friendly staff with exceptional service. Would definitely recommend!

Kage Sagan: Amazing and fast repair! Larry really cares and loves what he does. He's an extremely kind and helpful person, he fixed the HDMI port on my Xbox and it works like new again! He even took the time to explain how he did it when I picked it up AND he was the cheapest option around. Great service, really reasonable pricing.

warren Kofi: Very knowledgeable about his work and welcoming always. Their prices are reasonable than any other repair shop

Roy Rowe: Fantastic experience. Staff is friendly, courteous, and professional. Store is very nice - clean and modern. Thanks Larry!

Johnny Dollar: Great service. Very knowledgeable. Recently replaced the screen on my IPad. Quick, easy and reasonable.

Pamela Brantley: Went into Greek Bro Repair Store this morning seeking advise on a phone that my grandson destroyed the back of! The owners were extremely professional and very pleasant to chat with. His honesty saved me over a hundred dollars worth of repair I'm pretty sure of. Highly recommend if you need their services this is a place to try first. I'll be back if ever needed........Thanks

Tiequaon Bloodworth: My iPad screen was horribly cracked and within an hr it looked brand new and it works! Very professional business.

Erica Pafumi: Wonderful service! I was told by other tech repair stores that I would not be able to repair my IPad pro’s screen unless going through apple. After reaching out to apple and getting an extremely high price quote I figured I’d give one more shot, GeekBro was definitely the right answer!! Quick, great service! iPad is good as new & was done within 48 hrs!

Michal Malejko: Great service! Very, very good prices! I called 3 different stores and no one was able to get me better price. Strongly recommend!

Susan: Posting this review for my husband Jason: Very friendly staff, Larry completely took care of setting up my new phone including transferring everything from my old phone. Would highly recommend Geek Bro!! :-)

Supreme Heath: Ones of the best repair experiences I've ever had. Friendly staff with lots of knowledge and the prices are the best in town! 👍🏽👍🏽

Jeff Michael: It was a pleasure doing business with them, Professional and skillful service with a smile. Larry spent considerable diagnostic time to resolve my phone issue for a reasonable fee. He would make a good scout; trustworthy, loyal, helpful, friendly, courteous, kind......Thanks, from the SAAB Guy

Katie Krajewski: 100% recommend. Very friendly & easy going atmosphere. Owner is honest and trustworthy. Will def be going back for future services.

Justine Connon: My iPhone was in pretty bad shape, it got run over by a garbage truck, but the very nice gentleman fixed it in less than an hour. Works great now, I highly recommend this business. For how quickly it was fixed, the price was very fair. Thank you for being so awesome!

Jeremiah D: Great experience, quick and reliable. Saved me a lot of headaches, and thoughts of buying a new phone.

Cyndi Gusek: They are friendly, fair, honest and they stand behind their work and products. I recommend this place 1000%.

Diane Sabato: I stopped in to see if a used iPad I purchased was having a charging or system issue. Larry was really helpful, professional and recommended I return it for a refund due to the challenges I was having with it. He also made a referral to another repair shop for a PC issue (a system he doesn't work on).The shop itself is really nicely designed and such a great space!Highly recommend.

Daniel Marrero: I went in this morning with a cracked screen on a iPhone 12, they took care of me right away, and within 30 minutes my phone was fixed with a brand new screen/screen protector. Prices are reasonable and the staff is very friendly.

Brittany Rivera: Amazing & quick service!!! I had an issue with my samsung volume button and the technician there was able to repair my phone same day! Will definitely be back for any future repairs (:

Sharon Robichaud: I spoke with the owner and his soon to be wife. Both were very friendly and helpful! I was coming in for a device repair. I had never been there before. I saw the Geek Pro Repair ad online. I needed a repair and I know places like Staples and Best Buy are quite expensive. I was amazed at the quick service repair and my jaw dropped open when I heard the price for parts and labor! I thought it would have been much more expensive! Great price! Signed, One Happy Customer!

joshua flores: Loved this place the food was amazing the ramen was great and so was the sushi.

tfraupach: Fantastic service! Friendly, and most of all HONEST. I thought I had a bigger problem with my phone but it turned out to be nothing. I could have been taken unknowingly for a ride, but was treated with professionalism and honesty.I do however, break phones a lot. So I will most certainly come here every time in the future!

Odalis Merced: Great service!! Fast & affordable!!