Best Child Health Care Centre Springfield Near Me

Anon Mouse: Baystate is NOT accomodating toward people who have MassHealth. Their finance dept would constantly send bills, call, harass...instead of just BILLING the insurance. This went on for months and months. They were rude and abusive to the point that it was traumatizing. They actually have a bad local reputation for this. I'd actually put up with it if the people in the back office were competent. Since being with CHD I have NEVER ONCE gotten a bill or collection call. Additionally, the prescription authorizations were constantly left to residents who frequently made errors. If a child takes TWO of a medication per day, then an authorization for SIXTY per month is needed- not 30. A human mistake is forgivable but a REFUSAL to CALL INSURANCE and FIX it is NOT. Imagine being told by a snotty, obviously entitled resident (after not having your messages returned for weeks) "I don't LIKE calling Tufts!" ...weeks after your kid was left with no meds. Well, too bad princess... it's literally part of your JOB. The residing psychiatrist obviously didn't care because his inappropriate response was literally "Yes, Tufts is difficult." Zero accountability. For him, politics and ladder-climbing took precedence over his patients. I met two other neighborhood kids who used to be treated by Dr. Z for adhd and neither had anything good to say. Sadly, in today's world, being a good doctor who actually cares doesn't get you promoted- it gets you fired. Baystate is the most overrated, pretentious and incompetent hospital in Western Mass and many people have become and are still becoming wise to it. My mother's terrible experiences in 2 separate ER visits only further add to the horror that is Baystate.

A Vedilz: The worst communication from them the lack of staffing cause delays and they blame insurance it’s mind blowing even when you call the insurance yourself and they say everything approved!!! Go here if you want be treated unfair !!! And be told lies all the time to keep you to stay waiting

Krysten Mizula: Very frustrating with getting my 6 year old daughter therapy to help with a traumatic experience. Was told they would call back to set up appointments and never do they follow through. We had 2 virtual planned but they couldnt connect. They never called to retry and set something else. I had to call and call. Finally getting the psychologist she reassured me they would call next week to set up a walk in appointment. Never did I receive it. Now I'm calling and calling again. Since they have been dragging their feet and not taking my daughters mental well being serisouly, I had to take her to her primary due to constant severe belly aches from past triggers. To make sure she was physically ok. Shes now manifesting PTSD due to the lack of seeing a therapist. Yes baystate knows this as well...