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1. Staples - Springfield

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· 102 reviews

1690 Boston Post Rd E, Springfield, MA 01129, United States

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Staples: what do users think?
David: Great service
Jeffrey Goulet: Always seems to have what I am looking for. Little snafu with price on the shelf, vs what the product rung up as....but that happens, and it got fixed.
Carissa Vargas: Total waste of a trip. Phone call went fine and in store employees were nice, but we were still completely turned away without much of a conversation. We had called before coming in, but were told something totally different in person. Somewhere the line of communication was dropped and it was a total bust. We were just told they were too backed up and our order wasn't really listened to, even though the store was mostly empty.
Jammer 2omega: Front entry was entirely dark. Broken lights.Stood for 10 minutes waiting for assistance at the print area. While a single employee helped seven people. They called for help twice. Management and threw other employees stood there talking. Within sight of all the customers. Doing nothing.
Dylan Dexter: Very helpful in regards to scanning some photos. They went above and beyond to help me!
madison drumm: Employees were nice and accommodating however when I called and asked for a computer charger they said they had it in stock, I go to the store and there is no computer charger
Rick Fagan: Nick in the Print Center was outstanding!! I watched him interact with 4 or 5 customers while I was waiting for a print job and he provided excellent customer service to every one of them!
Nick Swan: I worked here and can honestly say, just save yourself some frustration and take an L and just go to the West Springfield location. Or for that matter. ANY OTHER surrounding location. The staff are amazing and super helpful and just doing their best to make sure they get you in and out...except for one individual: the store manager. For him alone, I will not be going anywhere near this store, not even with a 5 mile pole.
john s.lee: I was up there today looking at computers, the gentleman that helped me was very considerate with what I wanted, not pushy at all knew what he was talking about thank you staples for helping me get into the computer I wanted, the manager I spoke to today was also very helpful and considerate
Wayne P: My wife bought me an office chair for my birthday , the chair is defective. Called the store to see what they could do, not only did they offer NO help, the store manager would not come to the phone. With this type of "customer service" I will order online.
problemas 70: 👍👍
Michael Laferriere: Disorganized. Different brands of ink located in other aisles. Crowded
Cindy Zitka: Two great experiences with staff today, 10/21/20. First: the young woman at the fax area was extremely helpful and patient.Second: a young man in the printer area guided me to find the power cord I needed for my old printer that had been lost in a move. Both went above and beyond providing me with an excellent shopping experience. .I only wish I had their names. I should have asked to speak with the store manager when I was there.
Susan Arkoette: Staff was helpful and efficient. Store was clean and organized. We used the printer. Check out and exit was a bit crowed with registers and popup/sale items.
Jean DiRico: Neyshmarie in the print and marketing was awesome. I was printing and copying and she kept checking in with me. She was very pleasant. I will be back to Staples. Thank you!
Cole Reamy: They don't answer the phone. I was on hold for over 15 minutes and had to hang up.
RisqoG: I always go to Staples on Boston Rd to get anything and everything that I need to get printed. The workers that they have working in the print market is very nice and polite. I would recommended this location to anyone because of the friendly, professional environment that they have in the print market, especially the female Naish.
Jackie H: I went to stables to have some important documents laminate it… I was under the assumption that stables wasn’t doing as well because it seems Walmart and target are taking over our industry, however when I walked in I was greeted by at least five employees all genuinely saying welcome to stables and they all looked like they were happy to work there ! I can’t remember the young lady who helped me but she gave me a quote of how much it was going to cost she listened to my concerns knowing that it was important documentation and had it ready the same day… I went back this weekend to pick up my items and I actually walked through the store which I must say was beautiful well organized well-stocked and I wanted to buy stuff just because everything looked so pretty even though I didn’t need it… I actually talk to the manager outside he’s a great guy and genuinely wants to help his customers and have a good experience… If I need anything from Staples in the future I will definitely go to that location and I definitely recommend it for people who need office needs even if you’re closer to another stables I’m going to tell you to go to this one!
Ms. Delgado: Very fast and reasonably priced printing, scanning, faxing or any office related task you need to do. The employees are always friendly and offer help if they are not with a customer.
favor love: Terrible
Arthur Poland: Easy to come in and print documents I may need when out and abiut without having to go to my office or home. Consistent experience any Staples I go into.

2. Staples - West Springfield

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· 111 reviews

1129 Riverdale St, West Springfield, MA 01089

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Staples: what do users think?
Tracy Caride: Very professional experience
Daniele L: I was in a hurry and short on time because they were about to close.I needed important tax documents printed from an email, there was nobody in that area but someone came over quickly to assist me. The woman that came over was extremely helpful. She walked me through everything, I couldn't have done it without her.The guy that was supposed to be in that department was In the bathroom at the time but did come over and got pretty cranky when the woman tried to ask him a very simple question.I did comment to her about him being too cranky, but she was wonderful and so wasn't the kid at the register.I had to return the next morning, it was just as smooth then too.Thanks for making things so easy.
holly Bruso: Helpful employees and great deals in the app!
Sharon Dunphy: My experience with the West Springfield printing department was a very positive one! I had a printing job that needed to be done quickly and your employees made it happen! Dillon & Rosa were friendly, patient, and went out of their way to help me expedite the printing of my labels. I ordered online with Dillon who called me immediately when he saw that my image wasn’t the correct size. Then Rosa was so patiently, kind, and friendly. She spent time on the phone, making sure I felt comfortable with my template and when I dropped off my blank labels, she assured me that before she left, she would get the job done! Even James was friendly as I was waiting! I left the store very happy pleased! I would definitely go back because of your employees!
Stephanie Attoumo: Typical Staples store. Friendly staff.
Miguel R: Just was told to go basically go screw myself. Went for a few copies of some documents and needed to figure out how to make them double-sided. I asked a nice young lady but she didn’t know how to do it but pintes at the guy who knew. I approach the guy who doesn’t even look up to acknowledge me and ask him whether there is a way to print double sided. With his grumpy face still looking down at the screen, he points and says with a disdainful attitude “it’s in the menu!”. I wanted to say something but I try to be civilized. I just, through a series of trial and error was able to figure it out. This is disgusting, Staples!
gLo Cabal: Mr Omar has always been a wonderful and professional associate. We always come to the store knowing Mr will go the extra mile caring and making sure we have a five star experience in the store. I would like to see more bright lights and music in the store. Thank you so much!!
Judith Szczygiel: They have instituted an arbitrary face mask requirement which has ended my shopping at Staples.
Manny Almanzar: Very nice and clean store.
Steven Appleby: I love going here. Eberytime I go here, the Staff is always eager to help.
Ahmad Doumani: Customer service good, printing is good, but Staples products are really bad quality and expensive especially the furniture and some other peripheral.
Valeria Lopez: Super feliz con el trato que me dieron muy amable y increíble servicio de Printer & Copie
Ab W.Springfield: Used print services when our printer broke. Excellent, easy, fast experience. Employees were sooo helpful and nice, highly recommend!
Laura Gagnier: Ordered refurbished HP 8200 desktop core i5 31 Gah 4 GB 250GB HDD Windows 10 Pro/ ST2-0301 on 5/6/20 and it was delivered on Sat 5/8/20. Very pleased with quick delivery, ease of set up and performance. 5 stars, I highly recommend this product.
Brendan Lynch: Not for this store but for staples in general. I would give it zero stars if I could. I placed a order got confirmation email then a unable to fill order email.
Kristine Dunley: Workers were helpful
Michele Op: Rebecca in the print department was extremely helpful and pleasant to work with. Would recommend for all printing needs.
FELIX CABALLERO: I only you this place for the fedex drop box other than that I have to go shop and have an experience
Ruben Colon: Understaffed location with expensive services. $7.57 charge for using a terminal for 3 min and printing 8 black and white. Probably I’m getting old but to pay NYC prices in rural Western MA next time I’ll buy a Printer. It I’ll be faster and probably as expensive.
faiz Rabbani: I just visited this place see grumpy young lady by the name ms yadira have a nasty attitude rufus to help me and said we don't do scan and email when i show i did 6 time in this week so she said i m bz come back after 20 minutes. Their were none of printing machines are on .I dont recommend anyone here now😡😡😡😡😡😡
Yesenia Figueroa: Friendly staff, very helpful

3. Staples - Chicopee

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· 111 reviews

591 Memorial Dr, Chicopee, MA 01020

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4. Staples - Hartford County

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· 81 reviews

14 Hazard Ave Suite 23 Suite 23, Enfield, CT 06082

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