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1. Starbucks - West Springfield

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· 108 reviews

1067 Riverdale St, West Springfield, MA 01089

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Starbucks: what do users think?
Denise Matteson: My coffee was cold
Jeremy Turgeon: Came into town for a few days, and this Starbucks was right behind our hotel! The staff is incredibly friendly, and the drinks were made to perfection!
Erica Finnegan: as a partner, this starbucks handles their lines very well and are very welcoming, wait time for my mobile order was set to be 15 minutes and it was ready within 3. they’re doing great 3
JanCarlos Gomez: Great experience and great employee
Anabel Aguayo: Today I ask for a caramel ribbon crunch fapuccino with oatmeal can u believe they didn't put coffee. The lady was rude we told them they did d order wrong and they didn't help m out...
Beckett Hein: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Stephanie Ann: The quality of their food is worth every penny!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Jim Blake: I tried their impossible breakfast sandwich and enjoyed it. The chai latte was good too, but the price is too much. Now I remember why I don't go to Starbucks.Vegetarian options: Impossible breakfast sandwich was great.
Aaron Chick: They had no brewed coffee and we're super rude and super short in the drive through on a Saturday night! No need simply could have nicely said sorry no brewed coffee tonight!
Lisa Russell: 5 employees standing around but they would not take our order because of the weather. It is 6:30 but they are not opening until 7 because of the weather but you have employees you turned away 4 cars before we were turned away... Because of the weather I could see if employees didn't show up but they were there. This is crazy to me.
abidalis vazquez: I can’t believe that I only got crushed ice with whipped cream. Never go during lunch time.I ordered a moca cookie frap and tipped well. So rude.
Joseph NewYork: A clean bathroom!!! Pleasant Staff too.Food: 5/5|Service: 5/5|Atmosphere: 4/5 …More
Sunooj Sasidharan: Food: 4/5|Service: 4/5|Atmosphere: 4/5More
Sam Jones: Literally got our 1st drink at 3:33 and didn't receive the other 2 till 4! Their ridiculous.
JPH2179: Good coffee a bit pricey but they all are . Gotta be a DD close 🤣Food: 3/5|Service: 3/5|Atmosphere: 3/5 …More
HRPR 23: Dougther love itFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Jose Valentin: The new tipping system is horrible I DO NOT like that when u go in the store or drive through they immediately ask for a tip upon paying. And it’s always so awkward tipping cause they stare mad hard and you can tell they get offended when you don’t tip. I do not have to tip. Starbucks workers get paid well above minimum wage and they receive benefits Starbucks is a multi million dollar company it isn’t fair that you’re forcing paying customers to feel like they have to leave a tip on top of paying an outrageous amount of money for a cup of coffee the company should pay the workers a lot more and get rid of the tipping system as a whole it’s a slap in the face for the people who are in the service industry making a few cents an HOUR AND RELY ON TIPS for survival I’m not being seated and getting a full dine in experience. And the workers really need a reality check cause they gave me a huge attitude for not tipping saying thanks with a huge attitude and very sarcastically I used to work for Starbucks in a major city with 100 customers every 30 mins and never ever complained about not being tipped very unprofessional
Dayana Pardave: Love the refreshersFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

2. Starbucks - Springfield

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· 168 reviews

1340-A Boston Rd, Springfield, MA 01119

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Starbucks: what do users think?
Brittany Dangleis: Food: 5/5|Service: 5/5|Atmosphere: 4/5More
Vivian Vazquez: Very nice service 👌The food is delicious.Features: Best place ever. I usually get a hot Chai tea latte and a banana loaf bread. The Bomb diggity.
Sol Bat: Drive thru is not open or does not function
Rob Paro Jr: Great place to get my drinks from I'll take them over Duncan any dayFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Denise Heatley: Service: 4/5|Atmosphere: 4/5More
Annie F: The slowest place ever, workers will see you standing there and not even acknowledge you
Andrea: Really love this location, customer service here is top tierFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Marany Rodriguez: Love the Ice Caramel Macchiato with oat or almond milk.Food: 5/5|Service: 4/5|Atmosphere: 4/5 …More
Mike Nareau: Food: 5/5|Service: 5/5|Atmosphere: 4/5Parking space Plenty of parking Parking options Free parking lotMore
Ryan Racine: On January 21, 2023 I paid $11.17 for a cup of coffee and some condescending attitude from the manager who took my order. As soon as I paid for the order he told me "you'll have to wait I need to brew more" with the most condescending tone you could imagine. Not the best way to talk to your customers. I walked away and waited 10 mins and then asked if it was ready he then condescendingly told me " well, you asked for no room, so we have to brew more". I guess I'm not supposed to ask for what I pay for? Nor communicate if I need room for cream?Instead of giving me a full fresh cup he gave me the last of the other pot and and topped it off with the new pot. Great! When I asked for the breakfast roll I ordered the woman behind him said "oh we don't have anymore of those". I said "OK, I'm good, lets just forget it" and at that point I left. The manager never offered anything, just stood there. Coffee was gross as you would have expected after the old pot was toped off with the new pot. It tasted like how a 7-11 smells.There was only one other customer in line during this time. The manager took her order after mine and got her baked goods without ever communicating my food order to anyone or doing it himself like he did for the customer behind me. I received nothing for the $11.17 spent here as I threw away the coffee, I had to wait for and never received the breakfast roll, I paid for. I would not go back to this location as its just throwing your money away while being condescended too.
Ha Le: I never had bad experience with Starbucks before but yesterday we ordered 7 coffees and had to wait for 35 mins!There's definitely some problem with this location!
BoomBoxing: They acknowledged our great pyrenees and gave him an extra large pup cupFood: 4/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Caramel Ribbon Crunch Frappuccino Blended Beverage …More
Vianca Gonzalez: Very good customer service at 6Am. The lady in the drive thru was extra friendly definitely the energy needed that early. Put me in a great mood.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Luis Lozano: Made my order to my liking and they make it to how they want. Told them my order was wrong and they made it wrong again for the 2nd time. Smh
Christa: Food: 5/5|Service: 5/5|Atmosphere: 5/5Parking space Plenty of parking Parking options Free parking lotMore
Hector Diaz: Kid-friendliness: Very friendly staff
Janice Bryant: Food: 4/5|Service: 5/5|Atmosphere: 5/5More
albert cuevas: always sweet!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

3. Starbucks - Springfield

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· 910 reviews

1089 E Columbus Ave, Springfield, MA 01105

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