Best Jewelry Repair Service Springfield Near Me

Smith & Son Jewelers Stevens Diamond Jewelers Joseph's Pawn & Jewelry Hannoush Jewelers Hannoush Kay Jewelers Springfield Jewelry & Diamond Kim's Jewelry City Jewelry Block Jewelry Sayegh Jewelers Sayegh Jewelers

1. Smith & Son Jewelers - Springfield

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· 99 reviews

We have 2 Locations - Springfield & Enfield, 735 Sumner Ave, Springfield, MA 01108, United States

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Smith & Son Jewelers: what do users think?
HRPR 23: Just amazing service but better people that own and works there,God bless everyone there and keep up the good work 🙏🤝
Wesley Butman: Smith and Son Jewelers - The only jeweler choice!I have worked with Andrew several times over the last decade.I can't say enough positive things about this master jeweler. He truly is a magician.Everything about my multiple experiences was A++. Customer service, pricing, design, communication, and especially his craftsmanship is top tier.Andrew designed my first engagement ring around 2010.I returned to him again fromout of state to redesign and refresh our first rings' look he had designed. A completely new design with many new diamonds.I was able to trade in and then upgrade Andrew's original custom ring from over 10+ years prior and provide my wife something different and special at our 10-year anniversary mark.I actually worked with Andrew from Maryland on my revisited experience and he made the process easy and convenient without ever having to step foot back in his Massachusetts stores.I vouch for everyone looking to get service done with my honest and utmost approval and trust in Andrew Smith service and craftsmanship. Full confidence with 0 disappointment.I would recommend Smith and Sons 1000x over to anyone who asks and would urge those considering their inventory or the need for custom designs to go no further than Smith and Sons.Thank you Andrew and I wish you all the continued best! It was a pleasure working with you both times over the years on items that could have easily been stressful, but you eliminated any such feelings with what is normally a large stressful investment with unlimited options for customers.
Buck: This place is a pleasure to go into for sales and service. The representatives are always pleasant and sociable. When you go there for service they are more than fair for repairs. Great people.
Mena Tiwari: I never been inside this jewelry place even though I live next door.. my ring gets very tight and painful in my finger and went inside if they have any ways to take it out but I realize why they been in market for 💯 year. Love this place and their hospitality. Thank you 🙏
Judy N.: Enfield store: First class customer service. Highly recommend this jeweler for the consistency in service and more importantly to help support the local small businesses.
Heather Barba: I love this place. I go there for all my repairs.
Maritza Ortiz: Amazing service! Went there during my lunch break to see if I could get a new battery for my watch and it was done in about 5 mins maybe even less. The price was also better than expected. Highly recommended!!!!
Chris Redfern: Always my "go to" for watch repair and jewelry for my wife. It's out of my way, but worth it.
Erin L: Finding a good jeweler is as hard as finding a good mechanic but Smith & Son makes it easy to trust who you are going to. They reset some Yogo Sapphire earrings for me in 14kt gold after the sterling silver settings they came with started irritating my ears. The new settings are absolutely stunning, same design as the original but better, and they honored my request to extend the posts. They are so comfortable now. It was a fair price to have them redone and the quality of the backs they gave me is amazing. They’ve also changed watch batteries for me, fixed a broken bracelet for me and reset prongs on stones and the prices are extremely reasonable. I can’t speak highly enough of this jeweler and the staff is all phenomenal. They are really a standout jeweler, they are always busy when I go in and you can see why. Prices on jewelry they sell also seems very reasonable and the quality and selection is stunning.Update: I went back to get some insurance appraisals done and Andrew and his team are the best, they were very thorough with the appraisals. I was also really hard pressed not to walk out with some of the gorgeous jewelry they had!
Shane Paradis: The watchmakers (yes! Plural!) are knowledgeable, honest, and experienced. Plus they’re friendly, and always helpful. Not too many good watchmakers in the area so this place is gold.
Ms Norman: Beautiful jewelries, reasonable price and great service
Herb Johnson: Always courteous and professional. Nice selection of new and previously owned jewelry. Great repair staff. Knowledge about all things jewelry. Go!
Cathy Woodman: I can't say enough about Smith & Sons Jewelers. We were looking for wedding gifts for our children and we had jewelry that needed repairs and they were able to help us with everything. I was greeted by friendly, down to earth and helpful staff. We had been to several other jewelers but felt like a number and the inventory felt gaudy. These folks carry a variety of classic jewelry for a broad appeal. If we went here first we would have saved alot of time searching!!
H Rivera: Great service,better people awesome really recommended
Scott Houghtaling: Anthony the owner is great to work with has repaired my glasses twice sells lots of jewelry at great prices definitely check him out wonderful guy great businessman
Tyler Ward: Went to get my watch fixed and I live about an hour away. Great customer service and fixed my watch incredibly quick. Great people and I’ll certainly drive that far again.
Ryan Murphy: Came in to have a watch band replaced and was met with wonderful, friendly service. Thank you very much, I will return.
Carol J.: I shopped various well-known jewelry stores in the Enfield area for estimates to repair and restore my grandmothers 100-year-old engagement ring as well as my mother's 60-year-old diamond engagement ring. Toms work on both of these beloved pieces exceeded my expectations! He was able to restore them to the original appearance which was a pleasant surprise to me as the decades of wear and tear were removed. I will certainly use his services again for any work and all future purchases. Thank You Tom!
Fe5rrless: I had my ring sized here! The customer service was excellent! They did a great job with my ring! I highly recommend them!
Alyssa Guerin: Smith & Son Jewelers is incredible! Right away my fiance and I were met with a warm welcome and helpful service, which meant a lot to us because we didn't know what we were doing, and were nervous about being judged or spoken down to. Andy was so helpful, attentive, patient and thoughtful throughout the entire process, and now I have my dream ring! We couldn't have asked for a better experience. Thank you!!
Labella Mama: I brought two rings to Tom needing alterations that no other jewler in the area would accommodate. One was an antique ring inherited from my mother needing sizing. The second, was a Lady Di style emerald ring soldered to a diamond surround jacket that I wanted separated from the ring.Tom had no hesitation accommodating either repair and did an excellent job on both pieces and in rapid time. Tom is a skilled and talented jewler...a diamond in the rough! We are lucky to have him in the area. Thank you Tom.

2. T's Jewelers - Agawam

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· 24 reviews

559 Springfield St, Feeding Hills, MA 01030, United States

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T's Jewelers: what do users think?
Negra O.: They are great at fixing jewelry and very cheap prices, I went to other jewelry stores to get my jewelry fixed not only were the prices ridiculous but my jewelry didn't last fixed, here at T's fast and my jewelry hasn't broken again and their jewelry prices for sale very reasonable as well. Just so you know what they charge for example my gold bracelet broke I went to 2 other places one place charged me $100 the bracelet didn't last broke again, another place charged me $45 didn't last, T's fixed it, it's still on my wrist..so for 2 gold necklaces and 2 of my bracelet T's charged me $40. I recommend them!!
Amanda Masciotra: I am a first time client and let me just say I will definitely be a repeat customer! Zinny is personable, professional, and knowledgeable. I brought my grandmother's wedding ring to be repaired (it was very badly damaged and missing a stone). He took the time to thoroughly explain the process of what needed to be done and how long it would take. I just picked it up and I was amazed, it is stunning! So grateful to be able to have this keepsake restored to it's former beauty. Zinny's workmanship is top notch and his prices are very reasonable. Highly recommend!!
Christina Lockwood: Amazingly talented, skilled Jeweler, Zinny has repaired a number of pieces for me, a few I thought were beyond repair but when I picked my items up just a couple of days later, I was shocked by their beauty. So happy to be able to wear my great grandmothers earrings again and they look better now since Zin’s workmanship than the day she gave them to me. I highly recommend T’s Jewelers!
Breanne Srivanic: Positive:Professionalism,Quality,Responsiveness,ValueFantastic work! Easy, quick, and gorgeous. Got my wedding and engagement ring sized and they are flawless, fit perfectly, and are shinier thank ever! Thank you so much!
Vadim Romanov: I've been a client of Zin G. Tokman from T's Jewelers for more than 10 years. Zin has a great personality, and yet he's extremely professional, thoughtful and responsible too. He's going to do what's needed to get a job done and constantly provides quality customers' service
Arianne Hutchins: Very fast, kind, knowlegable. He's resized a few of my favorite rings and always explains every step of the way.
Faith Utley: I am privileged to have a 113 year old family heirloom diamond ring that had the stone cut out for resetting into a different ring. My granddaughter had always admired the original setting and has said she would, someday, like to have this ring. So as her medical school graduation gift, I sought to have the original diamond replaced back into the original setting. In searching for a skilled craftsman with whom I felt comfortable & who could safely manage my request, I found Zin Tokman's web site. He was listed as a Master Jeweler & Engraver as well as a GIA Certified Gemologist. I had visited other jewelers but after reading Ziny's very positive reviews, I decided to visit him to determine just what he could do with my ring. After talking with him, I was thrilled to find such a professional, personable & knowledgeable gentleman, who takes such pride in his workmanship. Talking with him, very quickly negated any concerns that I had in trusting my heirloom to such a man.The prongs holding the diamond had been very damaged from the cutting on removal of the stone, so needed much reconstruction. Ziny assured me that he was able to make this repair so the ring was left in his very skilled hands & I was told it would be finished in one week.Upon returning to T'S-Jewelers one week later, I found my ring to be breath-taking beautiful as Ziny had exceeded my expectations. He had replaced the damaged prongs with hand sculptured precision that resembled the beauty of the original. His superior workmanship is impeccable as he provides personal attention to the intricate details of his craft.Ziny is, indeed, a Master Jeweler & I highly recommend him to anyone looking for top quality, personalized and fair priced service.Thank you Ziny!
Diane DeWinkeleer: Went to T's to have a ring sized and stone reset. He did it while I waited and it came out beautiful. Here you have personalized service and you can see what he's doing. Why go to a big box store, leave your jewelry and be overcharged? Can't beat the price anywhere. He's awesome! Wouldn't go anywhere else.
Nia Soto: Hands down the best jewler in the area!! I recently got engaged and to say that I am in love with my ring is an understatement. My ring was passed down from my other half's mother and Zin was able to keep the beauty of the original ring and add special touches and finishes to make it unique just for me. The diamond quality that Zin uses is impecable, I've had so many comments on how beautiful and high quality my ring and diamond are. He is extremely professional and such a pleasure to work with. I would highly reccomend him to anyone I know. I cant wait to go back to get my next piece. So glad to have someone with such wonderful skills as my new jewler!!
T: Zin refinished my mother's wedding ring with the most amazing quality so that i could propose to my now fiancé . He sourced and set the highest quality stone I've ever seen in remarkable time. When we were crushed to find it being much bigger on her finger than expected, he resized the ring in less than an hour. One of a kind experience, the personal attention to detail and hospitality makes it feel like your viewing fine jewelry right in your favorite family members living room.
Fay Ladeau: I have had nothing but the best of experiences at T's! Zin is the best in the area! I've been doing business with him for many years and will continue. His prices are great and his repair work is beautiful.Give your business to this wonderful man, you won't go back to the "big" businesses again. Thanks Zin, you are the best!!
Lisa Grassetti: Zin is an awesome repair, resize, ect.. the nicest jeweler by far from anyone I ever went to. I've gone to Zin a few times. The first time was when I needed my wedding ring resized quite a few years ago and recently to get a diamond band resized. So friendly and he even did the job while you waited. I was very happy with the work he does. He's very honest and the prices are good! He's not happy unless he does perfection! If you want repairs done, go see Zin!!
julie nassif: i have been going to zin tokman for many years and he truly is a master jeweler. he can fix the impossible. very reasonable prices amd a pleasure to work with.
Ellen P Conlin: If quality, pride in workmanship and friendly reliable service at a fair and reasonable price is important to you, Zin Tokman of T's Jewelers in Feeding Hills is the one to see. I highly recommend him without reservation; you won't be disappointed.
Jennifer DeVoe: Always welcomed with a great big smile. You are treated like family. Zin does whatever it takes to help you or accommodate your request. If you don't go to Zin, you aren't getting the best service and work done!
Paul avery: Zin is very friendly, a great experience whenever I do business with him. I trust him to repair my prized watches and his prices are very reasonable. I would recommend him to anyone.
Laura Gustafson: I have used T's for years whether it be for an everyday or resetting stones or major jewelry repair. He is an expert gemologist and if it can be done it will be done right the first time and beautifully. He gives you personal assistance not like the chain jewelry stores that only want your money. Check it out he is very reasonable. You'll love his work, whatever it is.
Jake Krans: Wonderful and expert jeweler - would recommend him to anyone!
Krystina Albano: Whenever I need a piece of jewelry fixed, I think of Zin. At T's Jewelers, Zin works extremely hard to fix and repair jewelry to his best ability. Every experience that I have with him is a delightful one! Zin is very knowledgeable about stones and settings and is always willing to help in any way that he can! I have never had to take something back to get repaired again once it has reached his hands. Everything that I have taken to Zin is returned to me within just days. I would never go anywhere else for jewelry restoration or repair! He is held at the highest regards from my family and myself.-Krystina
Pawel Muskus: If you are looking for fine jewelry repair or restoration then T's Jewelers is the place to go. Zin is truly a master jeweler with great and friendly service. I highly recommend T's Jewelers, you wont be disappointed!
Anthony Santinello: I have been a customer of T's for many years, Zin the owner has always been great with all my repair and restoration needs, weather its expensive or just every day jewelry they treat it all with great care, and it always comes out perfect. That's why I will only trust Zin with my jewelry.

3. Mark Robbins Jewelers - Springfield

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· 15 reviews

6 Commonwealth Ave, Springfield, MA 01108, United States

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Mark Robbins Jewelers: what do users think?
Nancy K: Always helpful, priced well, great choices, very skilled jewelers, all around good people. Highly recommend Mark Robbins Jewelers.
moises rios: Thanx mark your service is always perfect
Big Pun (Pun): Nice little spot to get some gold
marc riel: Veryhelpful
Robert Racco: Very pleasant place to be! 😃😇🙏
Anna Ashley: Friendly, quick, reasonably priced. Highly recommend
Patricia Woods: Wonderful place to shop for new and estate jewelry. You can also get jewelry repaired and watch batteries replaced. All done with smiles and fast service.
julia santa: The proprietor is vested in the customer.He answers all your questions and is patient.The quality of the merchandise is excellent.They've been in business for 40 years
Kate Applegate: My fiance worked with Mark in June and July 2019 to set his family's beautiful pear diamond in a Tiffany setting for my engagement ring. After a year wearing this ring, I can say with confidence that Mark's work is both gorgeous and impeccable. He's also a pleasure to work with.
Sharonda Pinckney: Excellent customer service. Very pleasant on the phone and patient. He answered all my questions throughly. Will be dropping my jewelry off today and doing business there from now on.
Kim Gomez: The Gentlemen at Mark Robbins Jewelers are super friendly. I will continue to do business with them . Excellent customer service!!!
Alex Bloom: The customer service here is a great local jeweler with quality merchandise great for new purchases and repairs

4. Stevens Diamond Jewelers - West Springfield

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· 200 reviews

1501 Elm St, West Springfield, MA 01089

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Stevens Diamond Jewelers: what do users think?
Kara Peters: You don't want to go anywhere else except Steven's Diamond Jewelers. I will never go to another jeweler again. Firstly, the staff including Awushie & Eric are very down to earth, very knowledgable & truly do care about the customer. They found the perfect wedding band match (without gaps) for my engagement ring (engagement ring not purchased at Steven's, although I wish I did but that was before I found Steven's). Before coming to Steven's, finding a curved band to match my engagement ring at a reasonable price was quite difficult. But Steven's did it! They provided us with many options & we found the best fit. My fiancé also purchased his wedding band here & was very happy with the high quality result & pricing! Seriously, do not miss out on Steven's, you will not regret it! :)
Steve Scott: Always a great experience at Stevens jewelers. Friendly and accommodating staff!
Michael Lafrennie: Eric, the owner was very knowledgeable & pleasant! Had links added to a watch while I waited & before I knew it, he was done. Also had a watch battery replaced. Would go back without hesitation!
Chelsee Hevey: I cannot express enough how grateful I am to Stevens Jewelers. First off the staff is absolutely amazing. They are extremely kind and friendly as well as helpful. There have been two instances where I had to have something repaired by them and their jeweler does absolutely top notch work. Both times I left extremely happy with the jewelry I received back. They have earned a lifelong customer in me and I will never go anywhere else again. I am attaching the pictures of what my jewelry looked like when I brought it in, botched by another jeweler and what I got back from Stevens. Thank you all so much from the bottom of my heart for saving two extremely sentimental pieces of jewelry. You are incredible!
David Merritt: Such a great business to deal with. They clearly care about their customers and are very respectful and nice. I will definitely be back for future purchases. Very highly recommend!
Carol Maloney: Our only trusted jeweler for many years!
Laurie Rocco: Eric and his staff at Stevens Diamond Jewelers go above and beyond for the customer. My engagement ring had a beautiful embellishment on each side and when finding just the right wedding bands for my ring Eric was able to hand engrave the same beautiful embellishment on each side of my wedding bands. The rings are stunning. I get so many compliments. They did an amazing job! When a battery dies in our watches this is where we go!My diamond hoop earrings my husband purchased there are gorgeous. Looking for quality, customer care, one of a kind jewelry and A+ service go to Stevens Diamond Jewelers. Shop local! Stay away from the box store that sells the same ole same ole. Thanks Stevens Diamond Jewelers
Alex Pallotti: Eric took all the stress out of such a big decision. There was absolutely no pressure from the staff, which was a welcome change.They went the extra mile for me throughout the process.I can't recommend them highly enough!
Sean d: They designed my wifes 10 year anniversary ring and went above and beyond the call with every aspect from design to finished product and price. Couldn't be happier and wouldn't dream of going anywhere else in the future.
Vicki Duclos: Steven's Jewelers are exceptional! They worked with me to find the perfect ring design for my 10 year anniversary. All the employees are helpful and kind. I absolutely love my new ring, and wouldn't have had this amazing experience without Steven's Jewelers.
brandon Jackson: I’ve been to so many jewelry stores from New York diamond district to Boston MA and several of the local big chains in malls etc, none of those stores come close to Stevens jewelry they work with you every step of the way never pressuring you or rushing just to get a sell. Friendly beyond belief and considerate of ones time, needs and wallet at that. My Fiancée loves her ring and so does her friends/family. I’ll honestly never recommend a big chain after my experience with Eric from Stevens Jewelry.Thank you all for a wonderful experience and making the process so easy.-A forever customer
Robin Fedora: Eric took the anniversary ring my husband gave me and turned into exactly what my vision was.
Jose Diaz: 100% recommend. Eric was extremely helpful and informative! I will be back without a doubt!
Kim Allore: Very professional and fantastic customer service! They have beautiful jewelry! Highly recommended.
Donna Heath: I went there back in March. I had won a valentine prize pack from 94.7WMAS. The selection was really nice. They have something for every taste. The lady that help me was very wonderful to show me everything. I decided on these earrings which my boyfriend paid the difference. I'm very happy with them they have not irritated my ears like most earrings. I can sleep in them and they don't bother me.
Jan Kuczarski: Highly recommended. Had a great experience. Everyone was so kind and really listened to me. Didn’t feel rushed or pressured. So many options! In love with the ring I picked out! Eric is awesome. I wish I got the name of the woman who helped me because she was so pleasant as well! Going here from now on.
Justin Stevens: Great service with a smile! I always buy my jewelry here!
Rena DeRosier: Awesome costumer service, got our engagement ring there years ago. Recently upgraded and it came out absolutely gorgeous. So happy with my overall experience once again with them. Thanks again, another Happy costumer
Alisha Brouillet: Every visit to Stevens has been great! The whole staff is so helpful and friendly. It definitely has a community feel to it!
Steven Georgeopolus: I just purposed over the weekend and she was blown away.The service and care i received from Eric made this process seamless. You only get 1 chance to make it right with an engagement ring.Only place to go is Steven’sI can’t wait to go back for the matching bands
Christian Smith: 21 years ago I walked into Stephen jewelers looking for an engagement ring. I was young and broke and anxious about be able to get that special ring. Eric was amazing, he worked with me and help me find something that was affordable but even more than that— SPECIAL! We just celebrated our 20th anniversary and I came back to where it all started. So much has changed but to my Stephen’s jewelers is still the same, awesome in every way. Eric thanks for helping me pick out a great Christmas gift and new rings for the both of us!!

5. Joseph's Pawn & Jewelry - Springfield

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· 53 reviews

1624 Main St Suite 1, Springfield, MA 01103

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Joseph's Pawn & Jewelry: what do users think?
Karen Glick: I am so glad I read the reviews and went in today. Everyone was so helpful and so nice. Sold some jewelry I don’t wear and bought myself a gorgeous new ring.Both the price for my jewelry that I sold and the price of the ring I bought were great. I would highly recommend Joseph’s.
Kevin Sanchez: I go to many jewelry spots but Joseph is one of my number one choice friendly warm welcome nice jewelry and they work with you always stay amazing guys
Lucey Newson: Great place friendly and knowledgeable employees best pricig
Hannah Ketchum: Knowledgeable, good customer service, very personable. A good experience overall.
Junior Rios: I've been buying jewelry since I was 18 now on 37th going on 38
Debbie B.: This is my #1 Pawn Shop, they have THE BEST staff to assist your every need, while also offering TOP DOLLAR for all your pawned jewelry. I've been a customer there for 34 yrs!!! By far they have the MOST AFFORDABLE and THE BEST prices and nicest selection of gold and jewelry in this whole area... Trust and believe me, this is the best place in this area! 😁❤
Dan Goggins: I wanted to thank Savannah and everyone at Joseph’s Pawn and Jewelry.I have purchased a number pieces of jewelry for birthdays and christmas presents and have been very happy with the items and service. I also had two pieces of jewelry I owned repaired and it was done very professionally. I would highly recommend Joseph’s to anyone.
Michael Eugenio: I Highly recommend stopping in at Josephs jewelers if you have any questions regarding your personal jewelry collection. The staff are extremely Knowledgeable, Friendly and help to provide a positive experience whether you are shopping for gold or selling it. Thank you Joseph’s Pawn and Jewelry😃
Gringa Arroyo: Savannah was awesome I would go back anytime .. great place
Contonya Ross: I come here all the time. Everyone there is so nice and considerate .
Mary Alice Bean: I went into Joseph's after seeing the website which I was impressed by having to pawn a very expensive ring for a loan and it was meant by the daughter I believe who is learning the business and I couldn't have been any happier or felt more secure in what I was doing she was extremely helpful caring and understanding and made herself available to me for any questions I highly recommend this if you have any problems then you need to get a quick loan you can be assured to feel as safe as I do,
Luz E Martinez: Good service im a valuble customer they treat me good all da time never had a issue with them
Jennifer Draper: I can't say enough nice things about the people at Joseph's. I've been a customer for over 20 years! Friendly, knowledgeable staff, who go above and beyond to give you the best service possible. Whether you are buying or selling you will always get the best deal for the best price. Always A++ BEST SERVICE IN TOWN!!!!!
Steph Crogan: Girl Savannah there is the best!! She's so friendly and customer oriented. I'll go to her anytime
Tammy Harrington: They are the best jewelry and paw shop ever !!!!
Josephine Murphy: They are an amazing staff. Always willing to work with you. They are kind, respectful and knowledgeable… The only place I will go to. Been a loyal customer for years.
Ken Anstett: Extremely great staff.....New place is Awesome....prices are amazing....#1 BEST JEWELRY& pawn store in SPRINGFIELD.....
Erin: Joseph Jewelers is the BEST!!! I've been coming here for years and they are ALWAYS so kind to me and WONDERFUL all the way around. This is the place to go to get quality jewelry at fair prices and if you need a few dollars til payday their happy to help too. ❤Joseph Jewelers
Sam Dane: I love this place as well as the employees that work there ❤ they're so sweet! I'm so sorry to hear about what happened to Michael he was such a great guy 😢 He will truly be missed 🙏 I will continue to keep Michael's family and staff in my prayers...always & forever 😢
Kenneth Anstett: THANK YOU to Gary & John for ALL you GREAT SERVICE & PRICES....my 1 and only Jewelry store in Springfield .....Your new location is BEAUTIFUL
Dej WIllamz.: Very awesome staff, you can pawn, buy or sell. They have a magnificent selection.

6. Hannoush Jewelers - Springfield

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· 73 reviews

1 MGM Wy, Springfield, MA 01103

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Hannoush Jewelers: what do users think?
Eric Brown: Jenn at the MGM hannoush was absolutely amazing!!!! Very knowledgeable and friendly! Will definitely be doing more business with her.
Gaetano Balsamo: The staff at Hannoush are absolutely WONDERFUL!!! Always greeting you with a warm smile and friendly hello. They make you feel like family. They are knowledgeable, professional, have quality merchandise and do an extraordinary job of keeping their clients satisfied. I highly recommend them to friends and family!
Myles A: I went in with a lot of questions and uncertainties and Jenn helped me get rid of all my doubts. She made the experience easy and relaxing and I left very happy. Thank you so much!
Dan Tinsley: This is a very well run store. The customer service is classy in every way. The manager and her staff are polite, helpful, and attentive . Highly recommended!
e2viking: Excellent service, excellent price, excellent workmanship.
Richard Tian: Back in December of 2022, I purchased my first "nice" watch which was a TAG Heuer Chronograph from this Hannoush Jewelers location located inside the MGM Springfield casino. I am very happy to say that I had a truly wonderful experience through the kindness and genuine respect of the shop's employees, particularly a young gentlemen named Greg. I am fully confident that Greg will continue to be an invaluable employee of the store, and even excel in a promoted/advanced role within Hannoush and beyond.
Dawn Kelly: Excellent customer service!
Darielbys Diaz: Awesome servicelove my new necklace and the costumer service is fantastic
A.: The Google listing says they are open until 6. I got there at 4:55pm and was turned away saying they closed at 5. Either way I was there before 5 and I was turned away.
Mike Mayo: Very friendly and knowledgeable, great place and people
eugene archambault: Yvette was wonderful. I had an excellent experience.
Jacob Avila: Very great experience, the man and women that helped me were very kind and professional. I forgot the man's name that helped me, I apologize for that. He made this Christmas a whole lot better for my wife by giving me a great deal on pearl earrings. Thank you very much.
John Dunning jr: Rob, and Yvette were amazingly friendly and amazing at coordinating our sale.
Ethan Alistair 312: Great experience here at Hanson they helped me find that special gift for a special someone. Great people behind the glass counter would recommend them to anyone.
Samantha Bachman: Helpful and active listeners to what I wanted to find the perfect gift!
Karen Tarnowicz: My watch wss recenty serviced here. Very pleased with the customer service we received.
darlene moore: Friendly knowledgeable staff
yvonne spinelli: What a fantastic store, best staff around! I started shopping at the MGM Hannoush in 2018 and all the pieces I have look just as beautiful today as they did when I bought them. I get so many compliments! They have always been friendly and welcoming at each visit, never pushy. I was greeted by Greg who was so helpful and genuine. Special thanks to Kim S. who went above and beyond to help me with my earrings. I really appreciated that. Thank you for a fantastic experience. I look forward to shopping here again.
Colin Guidetti: Can’t say enough for the whole team at Hannoush MGM. Kim, especially was beyond helpful and knowledgeable. Will absolutely return to this location!
Brenda Zebelman: Lovely store - a vast variety of beautiful jewelry. The saleswomen are very knowledgeable and helpful in making recommendations on what you’re looking for.I highly encourage you to stop in - better yet if you have MGM points you can use them for your purchase!
Susan Melchin: Another great experience at Hannoush MGM! Kim Santos was excellent to work with! Happy, knowledgeable, customer-service oriented and very professional. The entire staff is fantastic and the only place I'll buy my jewelry. Thank you Hannoush MGM Springfield!

7. Hannoush - Springfield

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· 163 reviews

1655 Boston Rd, Springfield, MA 01129, United States

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Hannoush: what do users think?
Ozzie Borrero: Thanks Linda for a great experience!
Mita Beauty “Spanish Fly Makeup” Duclerc: Super Professional, gave me a discounted rate on my jewelry repair which was very much appreciated and they fixed the jewelry very quickly. The ring was a perfect fit. I’d definitely recommend them for anyone
Vincent Ashton: Little expensive. 15.00 to remove two links out of watch band.
Kyle Smith: Very helpful and professional we will be back!
vivian riverav: Excellent customer service 👏
Matt Pasterczyk: I love this store! Said, Linda, Leigh-Ann and team are incredible.
Alex Weiss: Maroun helped my fiancé and I with both our engament ring and our wedding bands. Him and the rest of the staff were extremely knowledgeable, very personable, and made us each feel like the most important customers in the store. We are delighted with how our rings turned out and will be exclusively using them as our jeweler from here on out! Couldn’t reccomend this location more!
Michael Skidmore: Linda and Said were amazing! Perfect customer service, I would highly recommend coming in for their annual 50% off wedding band sales for great prices and selection.
Chris Bishop: Always more than helpful!
Barbara Lukis: Love this store. The manager is outstanding.
Ross Clare: I had an excellent experience here, the staff was wonderful and helped me find exactly what I wanted.
Kathleen Burge: The customer service was absolutely fantastic. The sales associate couldn't have been more accommodating went above and beyond her duty to find what I needed at another store. The manager and his staff are very professional. I would recommend them to anyone.
Tracy Williams: When you embrace the best customer service in the world please go see Sayeed at Hanoush Jewelers We appreciate down home hospitality, when you walk in your more than a number your a person, I will recommend this quality service to all my family and friends.
Jose Lopez: I had the pleasure to shop Lee Ann! She was very courteous, helpful and attentive. She listened to me and helped me make the best decision for my purchase! Will visit her again, highly recommend her services.
Donna Joseph: Manager was very helpful and kind. The price was GREAT.
Dan Hall: This place has saved me 3 Christmas in a row. Friendly staff, chill atmosphere. I definitely recommend this spot.
Crystal Johnson: Fantastic service as always!!! Best quality
Jesse Bennefield: Great service
Brenda Williams: Excellent customer service.
Deb Williams: I have been coming to see Sa’id and Linda for a very long time. They are wonderful to work with and very fair with their prices!! I would recommend them for ALL your jewelry needs!
James Murphy: Today I purchased multiple items the experience was wonderful. I will continue doing business with them .

8. Kay Jewelers - Springfield

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· 61 reviews

1655 Boston Rd Unit D12, Springfield, MA 01129

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Kay Jewelers: what do users think?
Roderick Sellars: Best customer service ever
Jessica Santana: My husband and I visited the Eastfield mall location to get an anklet repaired. We had misplaced the receipt, and Veronica went above and beyond to find the purchase which was done way back in December. She doubt and was able to process the transaction and she did it with such patience and friendliness. We definitely had a great experience. Thank you Veronica. You rock 😉
B: Best most helpful customer service I’ve ever received if you need any jewelry please go there
Jason Brown: Staff here are super friendly and kind to all their customers
Angel Rivera: Waist of time from the customer service department to the store worthless saying they have products in stock then you get to the store and the rep says she hasn't seen that product on her shelves for over 4months so who is updating your inventory!!!! ridiculous 45 minutes drive for nothing .....
Scott Kenny: Veronica is the manager and one awesome lady and Destiny is fantastic also I buy almost all my jewelry there they stand behind what they sell and will bend over backwards to make sure your happy.
DivercityFN: Great wifi if in the mall
Nangwaya 8thMindChannel: Very nice watches .I got good deal on a nice Citizens Watch.
Yolanda Knap: She was above and beyond amazing
Eric Shaw: Great store and great employees
Mark Conpollo: Great service, my girlfriend is very happy with her diamond ring.The service was great.
Mark Anthony: I love this jewelry shop, Kay Jewelers is the best place to buy a diamond ring, everyone was very helpful, and very informative about the jewelry. I highly recommend this Jewelry shop.
Priscilla Cage: Awesome
Tony Letendre: It was closed.
Thomas Rooney: Very nice people here and quality jewelry!
Elizabeth Conrad: I bought one thing from this place. The warranties are iffy because basically they cover anything that’s broken but it does not cover lost or stolen. Depending on what jewelry you bought. However Monday through Saturday they are only open until 7 PM not 9 PM. Just went to go buy something today and online says they’re open until 9 PM. I think they need to update their times since they close apparently at seven. I got here at 8 o’clock at night and wasted my gas just to find out they were closed. Don’t bother calling they don’t answer their phones. Other than that their jewelry is very good. Just some of the staff are not. I do believe their staff could be trained better on explaining certain things.
Journeyforautism Kaur: Very nice jewelry ... friendly staff
juan vargas: Very professional
Carlos Resto: Very helpful!
Ed Lafrancis: Friendly helpful fast repair of my fiance chain under warranty
Andie/Ed Massachusetts: Awesome!!

9. Alexander's Jewelers - Springfield

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· 6 reviews

293 Bridge St #423, Springfield, MA 01103, United States

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10. Springfield Jewelry & Diamond - Springfield

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· 85 reviews

883 Sumner Ave, Springfield, MA 01108

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11. Emmanuel Jewelry - Springfield

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· 29 reviews

1307 Liberty St, Springfield, MA 01104, United States

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12. Kim's Jewelry - Springfield

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· 78 reviews

1624 Main St, Springfield, MA 01103

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13. City Jewelry - Springfield

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· 21 reviews

1319 Main St, Springfield, MA 01103

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14. Block Jewelry - Agawam

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· 12 reviews

1 South End Bridge, Agawam, MA 01001, United States

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15. Sayegh Jewelers - Chicopee

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· 46 reviews

601 Memorial Dr, Chicopee, MA 01020, United States

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16. Sayegh Jewelers - East Longmeadow

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· 12 reviews

60 Shaker Rd, East Longmeadow, MA 01028, United States

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