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Northern Granite & Marble LLC ES Countertops LLC

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1. Northern Granite & Marble LLC - West Springfield

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· 43 reviews

380 Union St, West Springfield, MA 01089

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Northern Granite & Marble LLC: what do users think?
Lorena Sienko: AMAZING! Slava and his crew fabricated and installed a very large amount of quartz tops for kitchen under an existing backsplash, very complex as it was a tight fit, but they did it and t looks fabulous!! Would highly recommend.
shirley xue: Northern granite & marble is doing a great job fix the drop undermount kitchen sink, Slava is very helpful and skillful, I am very happy for their service and would recommend to anyone who needs the granite service.
Philip Johnson: Northern Granite was unbelievably accommodating, understanding, and prompt with communication, expectations, and delivery of their service. We were replacing an old kitchen sink and the granite counter top installed was not cut to standard size based on the dimensions of the old sink. Barring having to order a custom sized kitchen sink our only option was to cut the granite in order to properly fit not only our new sink but any sink in the future. Northern Granite fit us into a incredibly tight schedule being incredibly understanding of our dilemma and were in and out within 2 hours with a picture perfect cut with almost no left over dust or residue from the job. We couldn't thank them enough for their service!
Madeleine Bragga: So impressed with this company. We picked out our slab, got a very reasonable price. Installation was awesome . The two installers, Michael and think his name was Tsras, were beyond wonderful. It was a difficult job but not a word from them about it being difficult. Cleanup was well done. I am very picky about quality and this company delivers. They also took our sink and 2 bathroom sinks for us and carried away all old countertops. This company donates good pieces who send them to Guatalama build homes for the poor..
Judy Brodowski: I recently had a bathroom countertop replaced and picked Northern Granite, I am so glad I did and will not go anywhere else. Everyone is extremely pleasant and helpful with a big variety of granite and quartz to choose from. They were very meticulous down to the color of the epoxy and installation. Thank you so much!!!!
Susan S: Northern Granite has done 2 jobs for us, our kitchen and all baths and later a bar in our basement. Their work is amazing. They know so much about the best way and the right way to do things, and this level of experience has been super helpful to us. They are perfectionists! Highly, highly recommend!!
Kyle Levreault: Very easy to work with, Dmitry was very helpful during the template/consult. He also suggested a different countertop than what I originally planned on, and it was spot on. The crew was clean and quick with their installation. I definitely recommend!
Stephanie Gatzounas: I definitely recommend Northern Granite from West Springfield. They were so easy to work with and professional. From the start, Dianna was great to lead us in the right direction in picking out the granite slab. Dmitry was so helpful in determining the template specifications accurately. And Slava and his team worked their magic to transform my kitchen into beauty. I can't thank Slava enough for his patience and willingness to take on this job. With the old, uneven, non standard cabinets that we have in our 1884 Victorian home, they took the extra time and effort to make it work. And just in time for Christmas!
Ruth Aborjaily: Positive:Punctuality,Quality,Responsiveness,ValueHad a small granite bathroom countertop job. They treated me very well, and were so prompt on the quote and installation. I will definitely use them again!!
Marcie Kearing: Positive:Punctuality,Quality,Responsiveness,ValueThey were very efficient and knowledgeable. The communication was excellent and I would definitely recommend this company.
kelly Hilltown: Great friendly fast service and selection
Angela Arbelaez: Slava and his team installed our kitchen and due to the great quality work and great customer service we asked them to make custom piece similar to our island granite for our dining room table. We can not be happier with the work he and his team did for us. Their work is a labor of love and it shows through. Thank you and your company will always be highly recommend!!!
Bruce L: Fast, courteous, first class quality work. I had new granite countertops installed in kitchen. Northern accomplished every task exactly when promised, had very reasonable estimate which they stuck to, and workmanship was excellent. Would definitely use Northern again for any future work.
Laurene Kittler: Once again Northern Granite is the best!!About eight years ago I went to all the granite/stone retailers when I updated my kitchen. NG was the most helpful, caring and appropriately priced of all. Since then, on my recommendation, several people I know have used their professional services and been delighted with all aspects of NG care and products.Updating my bathroom last month brought me back. Dianna (?sp) was beyond kind and patient in helping me coordinate and select my granite. William, who is knowledgeable in many aspects of the business, was friendly and professional in making precise templates for the countertop and backsplash. Slava is a true gentleman and artisan making certain that all aspects of the installation are done to the highest standards.When I did my original evaluation of the areas retailers of granite/quartz/marble, I saw some pretty showrooms, overpriced stone and pricey estimates. My concentration was on knowledge, product, price and, most importantly, end result. I found those things at Northern Granite. Their professionals exuded caring, professionalism and all their references were impeccable. If you don’t mind bypassing the fancy showroom for what you’ll have in your home, go to Northern Granite!! I wouldn’t go anywhere else!
Deborah Morrisey: I have only great things to say about this company. From start to finish the job they did was spectacular. I initially dealt with William, who was very patient with me regarding making a choice of granite and then came to make the template. I was able to view the slabs I picked out to decide placement of cuts and the folks who did the cutting and prep were awesome. The fit was perfect. And then the install was magnificent. The guys who did the install were professional, friendly, helpful and went above and beyond to make sure it looked fabulous. I would definitely order from them again and I highly recommend them. Thank you so much.
Pete Sunderland: We would highly recommend Northern Granite for their professionalism, friendliness and economical prices.We had them install a granite top for our new kitchen island and also a complete kitchen countertop with sink for our rental apartment.Both look beautiful!Victoria, William and Diana did a great job navigating us through these projects.We love our new kitchen island!Thanks to all of you at Northern Granite!
Amy Rocco: Highly recommend the team at Northern Granite. The team was a pleasure to work with, and our new countertops look fantastic!
krosie r: I had a great experience with Northern granite. They were super helpful and communicative. They were able to find me an excellent piece of quartz when I couldn’t find it anywhere else and did an excellent job setting it up in my new kitchen. I highly recommend them!
Diane Sabato: I had used granite re-fabricated and installed. It looks gorgeous! Northern Granite was fantastic to work with. They were professional, prompt and efficient. I heartily recommend them!!
Anatoliy Purshaga: I would like to share my experience with Northern Granite & Marble. Slava and his team exceeded our expectations. Our first project was completed in 2014. Slava and his team were the pleasure to work with. They are very professional, knowledgeable and friendly. They provided a very high quality service. I can not say enough how happy I was with their job. Our second project was on the smaller scale, but again Slava treated it as he treated larger job. Same attention to details and a very high quality job. Everything was above and beyond! The best service we have received in such a long time. You guys are great! If i could give more stars i would. THANK YOU!!Like
Kathy Salvador: Working with Victoria and the Northern team was so easy! She is very knowledgeable, and the team delivered on time as agreed. I love my new quartzite counter! Beautiful material at a decent price. I will happily recommend this group to anyone interested in a great deal on great stone!

2. ES Countertops LLC - West Springfield

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· 51 reviews

3 Century Way, West Springfield, MA 01089

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ES Countertops LLC: what do users think?
Donna Ginty: The customer service was extraordinary! Lynda was so helpful and answered all my emails timely and my countertops came out beautiful!
Crystal: Great people to work with. All of them! I’m head over heels in love with my countertops and backsplash!
Niels Christiansen: As our new home build was dragging on during the covid and supply chain crisis of 2021/22 not only did ES Countertops come to our rescue with fast delivery and installation of our quartz kitchen countertop, they also did a flawless job. On top of this, as they do the cutting and polishing in-house, their price was 30 percent below the big box stores and other local and regional suppliers. It doesn’t get much better than that.Very impressive, thanks.
Lisa Will: This is a great company which provides excellent quality in their product and exceptional customer services. The countertops they provided were perfect and the installers were very friendly and efficient. I would recommend them to anyone!
Yvette Griswold: Counter top is beautiful. The staff was very professional and courteous. Would recommend them.
The6 Walkers: I didn't use them but they were friendly to deal with and very prompt on their quote.
L Obahi: Mike and Lynda are wonderful to work with, we had a great experience from choosing our kitchen countertops to installation. Their team are knowledgeable and very friendly, they did an excellent job installing the countertops. We love the results and recommend ES Countertops very highly!
wardlaw srq: E.S.Countertop gets 5 star + from us…….. Mike, Lynda, Ben, Todd, and installers were all great to deal with and handled our project with competence, and real integrity. They did what they said they would do , when they said they would do it, all ,with high quality.Thank You !Arthur and Julie
Melinda Powers: ES Countertops installed exquisite quartz counters for us. Lynda, Mike, and Ben made the entire process so easy. The end product is flawless! Thank you, we highly recommend ES Countertops!
Glenda Marrero: ES Counteretops is a great company, from the moment you walk in and you are greeted by Lynda, a wonderful person, you feel that you have arrived at the right place and it is true, you have arrived at the perfect place for your countertops. Good communication from start to finish. My experience with them was wonderful, I had a limited budget and they very kindly looked for options for me and the result was spectacular. I am in love with my countertops. So if you are looking for countertops don’t look any further call or visit ES Countertops you won't regret it.
Kayla Manzi: Overall great experience. Fair pricing and excellent customer service. Would definitely recommend if your in the market for some kitchen upgrades!
Carla Ryan: Wow! From start to finish, ES Countertops were so wonderful to work with. We were immediately greeted and made to feel so comfortable from the moment we walked in the door. We were looking for a countertop for a wet bar in our newly finished basement. We wanted quality and we wanted the job done right, but we also did not want to break the bank considering this was just going to be an our basement. We were so excited by the large amount of styles to choose from. The second I saw the quartz countertop I picked out I knew it was exactly what I had been envisioning. The entire team was so helpful, looking at our design inspiration photos and helping us find the counter that was just perfect for us. You can tell they actually care about their customers. They follow through, show up when they say, and are so incredibly friendly. I can't wait to go back again when it's time to update my kitchen counters! Thank you all so much for making us feel at home and doing such a beautiful job on our wetbar. We also ordered our sink from them, which turned our beautiful as well!
sarah foley: ES was excellent to work with for our kitchen countertops! Reliable, trustworthy and meticulous with their work. Highly recommend!
Rhonda Skiba: Excellent workmanship from planning to installation! Crew was very professional, courteous and meticulous. Finished on time and cleaned up work site at the end of each day.
Eric Benoit: Amazing experience. Ben and Mike helped every step of the way. Their office staff was extremely helpful picking out colors with endless samples. Extremely knowledgeable in the available products and size limitations. Installation was quick and clean. Highly recommend.
Albert Tranghese: Extremely Professional!!! I had them install new granite countertops while doing a complete new Kitchen remodel. Unfortunately after install we found the back of the granite was cut slightly off. Mike came out to inspect the small error and also noticed a very small crack. Both problems were very small and could be overlooked by myself. Mike was unhappy with the product that was installed and insisted on replacing it. Even in the middle of the Holidays he fit me in and installed a complete new granite countertop. Amazing it is absolutely perfect. Its hard to find people with that kind of pride. I would highly recommend ES Countertops to anyone!!!
Ashley Antoine: We recently had beautiful countertops put in by ES and we couldn’t be happier. They were personable, professional and did a phenomenal job! From the staff to the family who owns it, it was certainly a great team from start to finish! I highly recommend this company!
Brianna Grimaldi: This business is the most disrespectful and rude place I have ever encountered. My family purchased a vanity and was told it would be in by Christmas. We called multiple times prior to know the status of the vanity, no response or call back. Then they receive a call stating it won’t be in until mid January. The business promised a date and when we called about this the manager stated “oh you need to talk to the sales rep” why ??? For her to just deny saying what date she promised us ? Get out of here ! A manager should be able to handle this type of a situation and not a sales rep. They were rude, disrespectful, and unprofessional.This is completely unacceptable from a company to set an expectation about a product then fail to deliver on good customer service. This is not a standard business practice and myself and family will be sure to not recommend this company’s products or services to anyone. I would LOVE to see the manager call me about this.
Kim Grassfield: I had an unusual and great experience with ES Countertops. My order was not large but, all the same, I got plenty to of attention to detail and excellent communication (by text) throughout the process. Highly recommended!
Meg Marie: Well to start, Im a big fan of supporting small businesses and at the end of the day the countertops came out beautifully. The low score is mostly for the process of getting the countertops and the sink ordeal.My experience was not great, it felt very very unorganized. The only times I received a phone call was for the deposit and final payment. Besides that, I had to call for templating, and call multiple times regarding the day they would be installed. The initial back and forth of emails was also very repetitive. I answered the same question 3 to 4 times in a week span.After the countertops and sink were installed, I wish they did a walk through to make sure everything is good to go. The sink has many scratches in it, which once I contacted them, said it must have been the manufacturer... SO when templating and installing, they never noticed the huge scratches or if they did, continued to install and oh well.Ultimately, I wish I shopped around more and I recommend looking elsewhere.
Harry Greenhouse: Great company to work with. Very fair pricing, excellent service. We are thrilled with our countertop!

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