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Medical Center
1. Baystate Medical Center - Springfield
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· 472 reviews
759 Chestnut St, Springfield, MA 01199
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Waleska Font: No entiendo porque están tan lentos a llamar pacientes de las 8 pm de la noche y todavía no han sido antendidos no entiendo gente con gravedad y dolores fuertes y no los llaman que está pasando en estos hospitales últimamente esperan que le den algo bn grave que se estén muriendo entonces los pasan
MARISSA Surbaugh: One again thank you to the medical team that helped out with our 1 month old son. This is the second time they treated our son with the upmost respect and the one on one with him. Thank you to the nursing staff they always made sure our son and us had what we needed at all times and thank you to the doctors that kept us updated through the process on what to expect and not expect.
Jose Cabrera: Today April 19 came into this hospital with leg pain. I was seen at triage and they told me I might have a blood clot, but yet they have me sitting here for over 8hrs and they tell me I need to sit here and wait. This is insane. You will die here
Adam Wade: understaffed. be patient
David Graves: Our son was transferred to baystate hospital and the medical staff here was amazing and thorough with him thank you to the doctors and nurse who helps us through this process with our new born we would recommend this hospital over any other hospital
wifi ad: Some of the doctors in the hospital seem to be from India recently with a heavy Indian accent. It seems like they might have come here during the pandemic when there was a healthcare provider shortage. This doesn't necessarily mean that these are good doctors. This hospital needs better doctors. Nurses are very nice even though they are from other countries.
Timothy Murphy: Saved my life!!!
Daniel Lynch: I declined everything I could, spent less than 20 minutes getting attention (at the hospital for less than an hour total), it wasn't an emergency, I wasn't in critical condition, my vitals weren't even elevated, and yet was given zero information or choice about my brief treatment then was sent a $7000 total bill. They're not compliant with 45 CFR 180, they intentionally added unnecessary and hyperinflated items to the bill, and didn't take the dispute seriously. I hope the employees that saw me that day get paid over a $1000 an hour, because that's the only way the charges make sense. One Ex: They said I had to take a Covid test, which I tried to decline, then charged $182 for it. Meanwhile they set me loose before even getting the results so obviously it didn't effect the care at all. Just another money gouging method.
Adrian Garvin: Always very courteous and helpful. But that ER maybe too small
Marc Caldwell: The most impersonal hospital ive ever been too. My daughter went into labor and Baystate is where they had arranged to go to. When we got there There was no triage done and her contractions got closer we had to keep asking for assistance from the security guard. After about 45 min someone finally come and got her. We had several family members there and all had to wait in the general er waiting room. There were family or other waiting rooms. Absolutely the worst hospital process ive been through. Throughout the deliverly process there was no way to get any updates. I would never go back there. Find another hospital to go to
Keana Whitfield: I usually hate coming here because of the wait time but I do understand that they are busy saving lives behind the scenes. Anyway I came here because I was having problems with my trach. I was having shortness of breathe and when I made it to the front desk one of the workers immediately saw something was wrong with me and rushed me to admissions. While waiting to be checked in the other nurses also rushed to my attention because I was having a really hard time breathing. They took me to the back and assured me I was in good hands and I was. They did everything they could to control my breathing and I’m so thankful for those ED nurses who acted fast because that was so scary for me. Everyone at baystate is nice and everyone focuses on care. I have plenty of great experiences here but that one really took it up a notch. Thank you 🙏🏾
Zy Benz: Horrible hospital they do nothing
Kayla Moore: Very rude labor nurse laughed at me for saying I have pregnancy gas I will not come here I’ll drive a hour first
Hector Morales: When homey shot me up the folks here sewed me up real good. Ain’t dead yet!
Patrick Gregory: Unfortunately not all trips are born out of pleasure or business. My sister was admitted to this hospital after suffering a massive heart attack. I made the frantic trip home to Massachusetts , dreading every ring of my phone. My sister was critical, requiring a hybrid type of heart bypass surgery. Getting to the point , this hospital was impressive from the attendants who valet parked my truck to the surgeons who saved my sister’s life!!! The nurses in attendance at the Mass Mutual CCU were without a doubt absolutely incredible! Their attitude, professionalism ,compassion and commitment to their profession played a critical role in the successful outcome of my sister’s life threatening condition . My hat is off and my heartfelt thank you goes out to all of them
Katya Ford: Great experience in ER. Thank you everyone!
The Real D Nation: I been in this emergency room since 11 am still waiting to be seen this is the slowest hospital service I have ever seen in my entire life I recommend if your ever in need to be seen go somewhere else worst hospital in Massachusetts I even asked for a doctors note for my job after sitting here for 7 hours and they told me no not without being seen I watched people come in after me and leave already by the time I get seen it will be 12pm and I came here at 11am the way they treat people is horrible planning to file a lawsuit I just sat there from 11am to 733 pm and still never was seeing or given a note stating I was there
Wigwam Luc: Definitely a no star rating. 98 year old grandmother goes by ambulance to Baystate er at 7:30pm - due to a fall. In pain- at 2:30am we are told she can go home vitals all clear - ct scan and xrays are clear as well. I said absolutely not she can’t stand and is in agony- the dr responds oh really? Thats not in her notes. Seriously??!! After insisting they do more scans low and behold- 2 fractures in leg also ankle and foot! Oh but she is fine ! Go anywhere else but Baystate. I need a whole new review for the front desk and security- just as bad.
Jay O: I cannot explain the exceptional job the doctors, RN's, CNA'S, medical interpreters and specialty doctors such as nephrologists, respiratory care personnel have done while caring for my mother. The rapid and professional approach is noticeable. The care, communication and treatment is clear, concise and within the ethical means. From the ER to the 5th fl. (Daly) the treatment has been great. The hospital is clean, the temperature appropriate and environmentally safe. Needless to say, this is the only hospital we consider for my family.
Ahpakach Yo: *Be warn* this hospital will make you wait in the waiting room for very long hours👉over 13 hours without treatment, without seeing a doctor forcing you to leave then send you a large bill for just sitting in the waiting room. This hospital is running an insurance fraud/scam on patient's insurance, BBB should be investigating this hospital.
L C: In ER. Nurses told us no one in ER waiting room getting seen today because they are full. That unless we are dying we aren't getting seen. When I ask for my labs they said i need to wait until a room becomes available which isn't until much later the next day. At least if they released the labs you can make an educated decisión on wether to leave or not. The wait is insane.
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Medical clinic
2. Baystate Brightwood Health Center - West Springfield
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· 6 reviews
380 Plainfield St, Springfield, MA 01107
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Rachel Rivera: Has on MH that they’re accepting new patients, but when I called they refused to see my 1 month old newborn. I spoke with Sherry who I explained having called about 20 different Peds who all refused a 1 month old new patient. I also explained my son was Frank Breech and needed to be seen for a scan on his legs as well. She put me on hold to speak with someone. She then told me that the practice approved to see him and that I would just have to change his plan to the Be Healthy Plan and call back to schedule his appt (she was going to give me the 28th of this month). She also told me she was going to write a note in the system so when I called back no one would give me an issue. I did exactly what she said and called back 16 minutes later and spoke with a different lady who apologized with a giggle and said bc my son was a little over 1 month that they couldn’t accept him as a new pt and that Sherry was new there and she had given me the wrong information. Thank you for refusing to see my newborn who is 43 days old, you have lived up to your horrible reviews.
Carlos Vega: 3 horas pa una cita 1hora esperando afuera 1 hora esperando la doctora 1hora despues que llega ella omg siempre lo mismo
Hazel Janice: Doctor Rivera is amazing
may mahdy: It’s worst place to go if ur a chronic patient who have a primary doctor there , it’s Closed to impossible to get a hold of the primary care doctor...
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Hospital
3. Mercy Medical Center - Springfield
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· 279 reviews
271 Carew St, Springfield, MA 01104
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Medical Center
4. Trinity Health of New England Medical Group: Springfield - Springfield
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· 143 reviews
305 Bicentennial Hwy, Springfield, MA 01118
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