Best Mitsubishi Dealer Springfield Near Me

emma sampson: Some of the nicest people I’ve encountered when dealing with a vehicle. I was there for an oil change, and The older gentleman at the counter was extremely kind and welcoming, asking how my day was and making small talk. He had a very happy and kind smile and didn’t make me feel like I was burdensome, like I’ve experienced at other car places even though they are there to do things like oil changes specifically. I ended up waiting about an hour, but the gentleman at the counter checked in on me and didn’t make me just sit and wonder when they would be finished. He even came into the waiting room and chatted with me for a bit, making me feel very comfortable and safe, being a young woman and being the only one in the waiting room. I will absolutely be returning for future service.

Edgardo Torres: Great customer service and friendly staff

Laura Bourdeau: Everyone is so much more courteous and friendly there that I wish I had bought my car there. Maybe next time I will!

Kam P: Ricky was a phenomenal salesperson. He was patient, kind, knowledgeable and helpful. He knew exactly what we wanted and even helped pick out the right model for us. We initially did not find the vehicle we wanted, but he told us he would notify us when he did. He called the day the new delivery came, gave us options to choose from, was honest with pricing, options and made the experience easy and smooth. This was the best experience I've ever had purchasing a vehicle. Ricky was genuine, honest and not pushy. The day we bought the vehicle, he took time to go over every feature of the vehiccle, answer all of our questions and truly made purchasing a vehicle a happy, fun and satisfying experience. I would absolutely recommend him and this dealership to friends and family. I would definitely purchase another vehicle from them. It really felt like they wanted us to be happy and that's all you can ask for when buying a new vehicle.

Joel Zimmerman: Would not recommend. They do not follow through on their promises. Typical car sales tactics. Beware!

Torianna Parrish: Amazing service !

Gaming Phanatic: Ricky the sales person did a great job and was very honest. The whole the dealership was a great experience also.

Amy Zadie: Best dealership experience ever. Stress free and easy process. Salesman was excellent.

Michael Banas: The showroom is dated but the overall experience was great Pedro and Jose were excellent and worked with me on all steps of the process

Gerald Hasty: Awesome dealership. Great service!

Adam: Super friendly staff. I've been here many times. Such an underrated and good product. This location has my confidence. Look here before the other guys across the street you'll be pleased.

Melissa Carvalho: Excellent service and great cars!!! Love my Mitsubishi!!!

Torianna Lelaind-Jones: Brandon and Pedro truly went above and beyond. I have been car searching for a month and as soon as I walked in they took care of me and my needs. It didn’t feel like sales. It felt like family that cared.

Luna Jeanniton: They need to have their own shuttle driver, avoid any long wait and or availability. Also, need to offer free car wash and car vacuum for customer appreciation.

Jonal Ortiz: Piezas muy caras peeo buen servicio.

Jaboota: Friendly service. On time repair severe. Clean and safe environment.

Borge Figueroa: Beautiful

jim: Wish I could by a new car

julio Barreto: muchas grcias muy satifecho

Zulema Troche: If I could give 0☆! The worst customer service, my daughter bought a SUV close to a month ago, bank called to see how it was working because is almost time for first payment, BUT SHE DOESN'T HAVE THE SUV! All papers works done and the Uplander is not in her hands. Plus told her about a free warranty and they charged her in the papers $2k ... so will be paying more than suppose for a thing is covered in her insurance. This people give bad reputation to Mitsubishi... I'll always gonna say it:: go Hyundai.. is way better!!

Pastor Rev. Francisco Santiago: Exelente good service

Trent Romer: Just bought a used truck. Super easy! Thanks to all involved. Great service, great value, great people! Thank you.

D K: Bought used truck.Easy to work with.Needed a new part to pass emissions inspection and they took care of it quickly no charge, no hassle.Runs great. No issues. Would recommend.

Kristine Stanley: I just recently bought a 2012 Nissan Altima from this dealership. Lindsay and her awesome family took great care of myself and my children. They went above and beyond and I couldn't be happier with my choice. I'd definitely recommend this place to anyone searching for a used car from a reputable company.

Sahudy Rosa: First I want to say Thank you guys!!!second please go check them out they are definitely someone you want to make business with I felt like they were honest and still feel like that they have gone above and beyond for me when it comes to the car I bought from them they have made sure I am happy with it. Also amazing spirit and vibe I hope they continue doing business I will def will come back to get me another car if have to!!!!

Maureen Brown: Joe and Debbie and their whole family treat you like family. Their cars are great their service is great. We are repeat customers and we will never go anyplace else to buy our used cars which look like brand new by the way!

Michelle Jackson: I got a great car at an amazing price.. I am so thankful. Best used car dealer!!

Ed Lafrancis: Joe was easy to deal with love my truck . Thanks Joe !!

Frank Mendrala: great guys there very nice.

srsly chanel?: Says business hours on Saturdays are 8am-4pm but coming for an inspection should match since I came at 3:30pm and they’re CLOSED. Oh but wait, the sign on the building says inspections till 2PM. Need I say more?

Tina Urban: Always great service there

Herb Foley: Very good.

Todd A Macsisak: Great shop always quick service.

ann sheehan: Nice cars and reasonable prices and the people that work there are great and will work with you

Preston Beckwith: Great service

Jessica Avery: Quick and efficient service and always pleasant.

Karla: Beautiful staff that go over and beyond to assist on getting a car .Easy transition stress free.

Andrew Brodecki: Quick and friendly service

Cheryl Bandoski: They were very nice and I got a good used car for a good good price. They went out of their way (meeting me on a Sunday) to help me get the car as fast as I needed it, even though the thing holding it up was all MY fault.

David Aaron: Got my car inspected and had a great experience, friendly, informative, and quick.

Roberto Molina: Great team service was quick and simple very professional

Freddy Castillo: Excelente persona

ron lukes: Shelby motors had nice looking cars but aren’t serviced at all.. Spent 25k with them and the car didn’t last a year. Had issues from the start..they will give you the run around till your warranty up they ignore you..they can never get no business from me.. they lucky they allowed to do business in this city..

Mandy R: Purchased my second vehicle from Shelby's. They go above and beyond to make sure you are satisfied with your vehicle and take care of all necessary repairs without hesitation. I highly recommend Shelby's to anyone looking for a reliable used vehicle. They have something for everyone & their prices are very reasonable. Excellent customer service

Kelin B: I've bin doing business with Shelby for over 12 years, always exceptional service

Contina M: Happy, Happy 18 year customer 😁! I've bought 4 cars from this business within 18 years. Every one of them in great condition and have been dependable. Never once have I had a problem with my vehicles. Customer service has always been phenomenal! If you're looking for a superb, dependable vehicle... along with great customer service. Stop and Drive is the place to BUY!

Enrique Hernandez: Great service good people got a good car for a great price will definitely recommend to anyone I know who is buying a car.

Xdtopfloorant B: Had a great experience working with the staff. They helped me with all I was looking for. They made sure everything was done for pickup. Thanks Stop and Drive! Will definitely do business with them again!!

Edwin Miranda: Great cars for good price

Rachel Sour: Shelbey has a good selection of cars

Aseel Jafar: They have a truly amazing selection of cars.

ahmed hamideh (AHM316): Go ask for mo he helped me finance a 2015 Lexus Is250 and made the process super simple and easy

Abishek Joshi: One of the best places for Used Cars!!! I went to the dealership to test drive a car, when I talked to the salesmen he was very nice, he let me test drive a car and showed me everything about the car. Took care of all my concerns. I bought a 2014 Honda Accord and I was very pleased. Would highly recommend this place

Hannah Ann: tried to buy a car from them and they are so bad at communicating, they haven’t gotten back to me in days so i found a different dealership.

Steve Duquette: I went to look at a Ford flex. It needed brakes and tires, honestly shouldn't of been let off the lot in the condition it was. This was on a Tuesday, they said they could have it done by Friday. Called Friday and gave us the run around, went back in 8 days later and was told I would get a phone call on Wednesday. That call never came. David was a terrible salesman and I would not recommend this dealer to anyone.

Ibrahima Bah: Bought a 2017 Camry for a great price

Gizeth Medina: The whole sale team and owner were very friendly and helped us buy a car

Trinh Nguyen: Helped my friend get a car here, Dave was awesome guy. Big help getting my buddy in a car quick. Much appreciated Dave

Jus B: They take care of you here bought a truck and issues they will fix right away quality cars at a fair price !

Nate Haycock: TL;DR Good customer service, but make sure to get their vehicle inspected by an independent mechanic before purchase.Pro:- Offered a vehicle at a reasonable price during the height of the used car market boom- Friendly staff, low-pressure sale- Willing to negotiate- Willing to investigate/perform minor repairs within their warranty timeframe- They have a runner who can take care of the RMV paperwork and get platesCon:- The vehicle they sold turned out to have major, expensive mechanical issues that they did not reveal prior to purchase. Unfortunately, the issues only became evident after their short warranty expired.- The minor cosmetic repairs (sagging headliner, burned-out headlight, and broken rear-view mirror) that they performed have all failed within 6 months of purchase (headliner was tacked up and the tacks are falling out, the mechanic seems to have broken the headlight socket when replacing the bulb, and the rear-view mirror was installed incorrectly on top of the weather stripping causing water leakage).- The maintenance they performed prior to purchase (oil change, new brake pads, two new tires, and alignment) seems to have been done poorly according to 2 separate shops I've since taken the vehicle to. The right rear brake has seized, and the tires are now cupped due to poor alignment.- Although they were communicative within the warranty timeframe, it became impossible to reach them afterwards (texts not returned, contact person at the dealership was always "unavailable" or "out" whenever I called).- They are willing to perform repairs on their vehicles prior to sale, but they don't do so until a customer commits to purchase. So, you don't get to see what the car will actually be like (i.e. how well the repairs are done) until you've already purchased the car.- Most of the cars they sell are over the mileage limit (125k) and therefore are not covered by MA lemon law.LSS: They're good for a used-car dealership, but I wish I could go back and tell myself to look elsewhere. If purchasing from here, I would strongly suggest getting a pre-purchase inspection at a separate mechanic (local Firestone for example) and only purchasing if you live close enough to bring the car back within the warranty timeframe.

M Nolee: I am very disappointed with this company service. I made an appointment to get my car fixed that they advised for me to get and had my car all day and didn't call me and when I came to pick it up they didn't touch my car. They didn't order the part like they said. They don't answer the phone. The workers are rude. This is not the place to go!!!!!.Please don't waste your time or money!!! Terrible service. I understand staff shortages but be Honest and let the people know that you can't deliver ! Communicate instead of lying. People have lives and they need there vehicles.

Don Tessier: Zack was a pleasure to work with, I recommend this place highly

Ray Rosado: Great experience!

lasander williams: Don't deal with this dealership they say one thing and do another. I leased with them the first lease was new for me and I went over milage by over 30,000 miles and I paid it. So I love the Ram 1500 don't get me wrong but when I leased the second time I said give me more miles on my lease so they said we can give you 12,000 miles so I agreed I bought back the lease with less and now they are trying to say I went over again and I bought the truck back with 11,500 miles on it which is 500 miles under. So they are crooks and they were trying to say there were lots of damage the truck was mint when I bought it back. So be careful when dealing with them I thought they were a reputable company 🤔

Cristy Burgos: My experience with Carlos Torres was great easy and quick he helped me out a lot very grateful and happy with my purchase, he was very helpful and consistent until the end.

Alvania Castillo: Carlos torres fue mi vendedor y fue muy amable muy bueno el te ayuda en todo te busca las mejores ofertas mi experiencia fue excelente gracias por el servicio.

Google Review: If you like booking an appointment a week in advance, receiving an email confirm from an employee who apparently isn’t working there anymore and finding this all out the day of your appoint, from someone who apparently couldn’t care less, this is the place for you. I can only imagine how they are for car buying.

bmisterk: Carlos was very friendly and not pushy. He gave me plenty of time to make my decision on purchasing a new Ram truck. He was also very accommodating when I had to delay the delivery of my new truck The truck was kept inside, off the lot until I could pick it up

Lissette Montan: I would definitely recommend Carlos Torres. Not only did I get a great deal, he was very easy to work with and made the process simple and fast. I love my Jeep Wrangler! Gracias Carlos.

Darius Reynolds: Good business!

Alex Blade: Happy with the repairs and price,communication needs work

Christy De León: I liked the good treatment they gave me. and Mr. Carlos Torres very friendly and helpfulAnother time when I buy another car in this place and I am delighted. Special thanks to Carlos Torres

Tracy Oliver: Awesome experience! Salesman Mike B was great and very professional.

Mark Iaconis: Zack was my Salesman, he was professional and listened to my needs buying a pre-owned vehicle. He got me in a vehicle I have always wanted for the monthly payment I could afford. Great job! Thank you!

Melinda Jenkins: This is for service department. Over the years we were forced to bring our jeep to the dealer for repairs because we had a “warranty” which they don’t even honor anymore….anyways every single time we brought it in something came back worse. Recently they messed it up again by not fixing the real problem and making things worse. 2k plus later had to have repairs done at another place to fix what they didn’t AND what they broke(ripped wires making o2 sensor inoperable) Never ever take your car to berterra for service. They not only won’t repair your vehicle correctly they will mess it up more. Total scam artists, overpriced, no ethics whatsoever. Yes we complained many times in the past and were ignored. Our bad for thinking new staff would repair it any better. Out thousands of dollars trusting these incompetent people! They will come on here and say “contact us” but in reality do NOTHING. Trust me don’t learn the hard way. Run away if you need repairs!!!!

Ray Bucknell: Excellent sales/salesman

Ethan Clotfelter: This was our first, and definitely last, time buying a car from Bertera. Please read on to find out why. Honestly, it would be funny if it wasn’t all 100% true.We bought a pre-owned Accord in late December. Approximately a week later we get a call from Bertera saying that we needed to bring the car in to repair a seized brake caliper, but they didn’t have the part in yet. [WHY DID THEY SELL US A CAR THAT THEY *KNEW* HAD A SEIZED BRAKE CALIPER?]They said they would call when the part came in. We didn’t hear back, so we called three times over the next week or so, and on the third call I learned that the part was in. [WHY DIDN’T THEY CALL US AS SOON AS THE PART CAME IN, INSTEAD OF US HAVING TO CALL THEM?]I scheduled a service visit for the following week, and was told the work would take ~2 hours. On the day before, I called to confirm the appointment. The Bertera service department told me there was no appointment listed and, best of all... they had NO RECORD that I had even purchased the car from Bertera! [REALLY? WTH? I LITERALLY HAD THE RECEIPT IN MY HAND]After correcting that mistake, I was told by the technician that the repair would take a full day (and not several hours), but that I needed to bring it in as soon as possible. [AGAIN, IF IT WAS URGENT, WHY DIDN’T THEY FIX IT BEFORE SELLING ME THE CAR, OR AT LEAST CALL ME WHEN THE PART ARRIVED?]When I brought the car in for the repair (this was now nearly four weeks later), the sales team gave me a key fob that the previous owner had forgotten to return. The key didn’t work. I asked the Bertera associate to check the key fob battery for me, and after a few minutes he returned and said the battery wasn't the problem. Instead, he suggested that I go to a Honda dealership to program the key. So I did that and, after paying the dealership an $80 programming fee, I found out…. the key just needed a new battery. [DID THE BERTERA ASSOCIATE EVEN CHECK THE BATTERY?]Throughout this process, I don’t think Bertera was being intentionally malicious, they just couldn’t be bothered to provide follow-up customer service once the initial sale was completed.

Joel Perez: Got me approved when no one else could. Will definitely be back!

Margarita Díaz: Muy bueno

Chris Diaz: Mike was a great salesman! Left the dealership in the exact car I was looking for 2 days later. Very seamless process from start to finish!