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1. NRG Real Estate Services, Inc. - Longmeadow

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· 23 reviews

813 Williams St #211, Longmeadow, MA 01106

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NRG Real Estate Services, Inc.: what do users think?
Nathaniel Hammond: We are very glad we called NRG real estate when looking for a place to live in Longmeadow. To start with, Nick helped us look for a place to rent and was super helpful. We didn't wind up going with one of his properties, but he was so good to us that we worked with him six months later when we decided to look for a house to buy. He helped us find the right home and his experience with building codes and contracting definitely helped us make the right choice! Highest recommendation possible!
Frank Sambor: Very professional in services provided to us during the process of selling our property. Kept us informed every step of the way. Exceeded our expectations.
Western Mass Cars Inc.: This is now our fourth transaction with Nick and his team at NRG. We have had nothing but unbelievably positive things to say. Whenever I call or have a question the phone is answered, the text is responded to or the email is returned. I am always informed with every detail going on with the transaction. I really appreciate this aspect and constant professionalism with Nick. I highly recommend NRG and Nick. He is extremely knowledgeable with all factors of the home buying and selling process. Thanks again and until next time...
Pixky Pix: I absolutely LOVED having Nick as a realtor! Not only did he help us find the house of our dreams, but he shared so much knowledge to help these couple of first time home buyers find the best house! I’m honestly so grateful for all his advice and having him help us look at things that we would’ve never thought to look at when purchasing a home! We wouldn’t have been able to be so happy with our home purchase if we wouldn’t have gotten Nick on our side and we will always be grateful.
Betty Conklin: Our experience with NRG was fantastic. In 2018, we knew we would be leaving Alaska to move to Massachusetts. I wanted to contact a MA realtor and went through a web site that recommended Nick. We talked about what we were looking for in a house, and Nick starting sending us listings. When we settled in Western MA, we rented at first. Nick stayed in touch with us. When we finally decided to buy, I contacted Nick. He was with us every step of the way and made the buying process so much less stressful. We now have a beautiful house and we owe it all to Nick.
Michael Wilson: Be very careful of listing agents that work for NRG, listing agent went into the property a couple of hours before our closing and stole items from the house that was agreed upon between us and the seller to remain as part of the purchase.
Olga Michael: Nick was the best! We had a 100+ year old house to sell, and there were not many comps in the area, but Nick did the research and helped us price it right. Had various repairs to do and Nick knew the person(s) to do the work. He was understanding and professional - helped us get through the "it didn't sell yet!" phase and then when it did sell, got us through the inspection and negotiations phase. Can't say enough about his knowledge and support through the process of selling our house.
The Crusher kid: Carlos was easy to work with during the sale of my condo and purchase of my house. He has excellent communication, delivered on everything he said he would do and more. He is an outstanding agent who I would fully recommend.
Jon D'Amours: We have had the pleasure of working with Nick and the NRG team for the purchase of two homes now and I can confidently say that there is no better real estate agency in the area to work with. Nick was there for us every step of the way and his knowledge of homes and his passion for what he does has proven to be invaluable throughout the process. The home buying process can be daunting but Nick provides incredible guidance through every step and really makes you feel secure. I highly recommend using Nick and NRG Real Estate Service when looking for your next home.
Rhianna Pluciennik: I would love to thank Nick at NRG for the expert help during the sale of our home. Nick created the perfect listing that helped to sell our house quickly. Thanks to Nick we were able to take the money from the sale of our home and buy our new forever-home in a great neighborhood.Throughout the entire process of selling and buying we felt like Nick was such an knowledgeable resource to have around. We wouldn’t have found the perfect home without him and are grateful to him and NRG Real Estate for so easy to work with and helpful.I would recommend NRG to anyone!
Karen Nayeli Diaz: We want to give NRG real estate a huge shout out and thank them from the bottom of our heart ! I had the pleasure of working with Nick as a listing agent and this guy is beyond AMAZING! Not only did he guide us in listing our house at a competitive prize but he also got us multiple offers going above our asking prize !! He was just a quick phone call or text away and above all, he genuinely cares for his clients !!! I got the pleasure of seen NRG real estate in action from both listing and buying perspective and they are truly an incredible team. I also want to give a huge shout out to Carlos and Alex for helping some of my family members buy their first house ! Carlos and Alex (who are now part of the family 😊) are passionate about helping our community achieve their goals and dreams. Once again thank you from the bottom of our hearts !!
K M: Nick and his team were excellent to work with. This was our first time purchasing a home that we wanted to be our "forever home". It was very important for us that we found just the right fit, staying within our budget. His expertise helped us to find a house that was perfect for us. We are so happy with our experience! He was always very professional, patient, and communicated very well with us about the whole process.My husband and I would highly recommend NRG real estate to anyone who is looking to buy or sell a home. They are so incredibly knowledgeable and very easy to work with through what can sometimes be a stressful process! We cant thank them enough!
Lisa Schmuck: Nick was amazing to work with. He helped my fiancé and I through the entire house buying process. We had a lower budget and wanted certain things in a home. After looking though many homes for about a year, he convinced us to look into some we weren’t sure aboit. This led us to place an offer on a house that has become our home. He was honest and never sugar coated an issue he saw in a house just to get us to purchase it. He made the process as stress free as it could be. I would recommend him and his team to anyone.
West Mass Drone: Nick and all the NRG agents have been an excellent partner to work with. Nick is very knowledgeable and competitive and strives to do the best job marketing homes for the NRG clients.
Vanessa Roy: Nick from NRG Real Estate was wonderful and helped us find the home of our dreams. He and his team helped answer all of our questions, put us in touch with all the people we needed through the home buying process, and went above and beyond to help us stay on our timeline. I recommend him a 100% to anyone looking to buy a home.
Alex McGill: Thanks to NRG, we've landed in our perfect home!
Allison Kline: Moving is usually stressful, even without animals and children. As an animal owner, I was worried from day 1 of meeting with our Realtor that this process would be stressful and overwhelming. The best part of my experience was that my realtor was involved with every update and recommendation, he was knowledgeable and reliable. Our home sold on the very first day of our Open House, I repeat, our first day on the market. Not only did Nick Gelfand volunteer to let our dogs out if there was a showing, he sold our home the very first day!!!! Talk about a relief. It was incredible and over asking.....Now, if only we could find a home. He sent me updates to my email regularly and kept me informed as it was a priority to find a new home. We ended up finding the home of our dreams in three weeks and he had an amazing mortgage agent approve us that day (it was on a weekend) so we could be approved for our dream home. Thank you Miranda from First Niagara Bank. We have successfully been in our home for over 5 months with no complaints, besides unpacking. Our move from our starter home, to our dream home was probably the best experience, thanks to Nick Gelfand and NRG Real Estate! Thank you ALL, for your exceptional service and expertise. Sincerely, Happy Homeowners (The Klines)
Michael Weber: Nick was a great realtor. He was easy to work with and was able to show us multiple houses on our timeline. I would highly recommend working with Nick for your real estate transactions.

2. Roberts Energy LLC - Springfield

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· 17 reviews

237 Albany St, Springfield, MA 01105

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Roberts Energy LLC: what do users think?
Elton Fernandes: Great place to work with great individuals !
Quadco Joe (Quadco Joe): I had such good luck with Superior fuel but since Toberts energy took over it has been noting but trouble. Today I was quoted a price via email. I called and placed an order based on the price quote. The representative called and said he can't honor the price they quoted because he can deliver for a few days and I have to pay the price they decide the day of delivery. I spoke to customer service and the gal said she would take care of it that it wasn't right. The rep called me back and feed me the same line of BS - again.I'm utterly disappointed and unless they can be a honest, upfront business I will no longer be using there services.
Amanda Klimak: Horrible Customer Service!I have been a customer of Superior Oil (which Roberts Energy purchased) for over 20 years. I am on auto delivery and when I returned home from vacation yesterday at 4pm (a weekday mind you) I called to let them know I was out of oil and my house was 44 degrees. Instead of immediately sending someone to fill my tank and start my furnace, which would have happened immediately with Superior, they told me I had to wait until the morning because their deliveries were done for the day.I advised her it was their mistake, as I am on auto delivery and she said that I must have used more oil this season than regular and had to wait until the next day regardless of the temperatures.Rather than freezing all night, I immediately called one of their competitors and they came within the hour to deliver and have lower pricing.Needless to say, I cancelled my service first thing this morning.
Alisha Brown: Amazing company to work for. Frank is a great boss. Coworkers are like family. The company works so hard to treat people right.
Allie Poirier: Great people, awesome place to work
Toni Elia: I applied for the dispatcher position and was called by Owen to come in for an interview. I met several people and emailed all of them a big thank you for the interview afterwards. I received no phone call or email from ANYONE regarding the position. As applicants, we are expected to knock it out of the park when speaking with a potential future employer. Unfortunately, employers can be as rude and unprofessional as they want.I would not purchase anything from this company nor would I expect them to supply the right product in a reasonable amount of time. If Roberts Energy cannot make a 30 second phone call to say 'no thanks', they clearly aren't successful at much. Shame on their unprofessional arrogance.
e m: They just delivered oil to my neighbor and when leaving, ploughed right into my hedge with their huge truck, making a giant hole... idots
Daniel Boyle: Professional staff
Erin Barriere: If I could give Robert's Energy 1 star I would.I am working as an elderly advocate with a 73 year old woman who ordered Kerosene oil from Robert's Energy in Springfield, MA. They delivered a full tank of oil (not the ordered Kerosene). The system stopped working that same evening. When the woman called Robert's they sent a technician out to pump the tank and refill with Kerosene but the system would never run again. The technician told her the system was a fire hazard and needs to be replaced. The system worked fine before they filled the tank with oil instead of what the customer ordered.This is an elderly, Vietnam Veteran on a fixed income. The kerosene fill was a gift from a family friend. This company left her with no working furnace and no heat in 20 degree temps the week before Christmas.Do not use this company, very dishonest and refuse to correct their mistake.
Christopher Kapp: Contacted them through cashheatingoil and was assured I'd have a delivery today and wouldn't be charged until the delivery was made. Needless to say nobody showed up, nobody called and my card was charged. Upon calling I was told someone from dispatch would be in touch with me immediately, that was 2 hours ago. My next call will be to my credit card company and the police. This company is extremely unprofessional and should face consequences for conduct like this. Stay far away!
Jared Hinkle: Hard working people
Larry Vaughn: Made a deal with this company..worst experience ever and I've been in business for 30 years..they came in making a lot of promises they did not uphold.. last winter all fuel jelled up and froze all my equipment and I was not the only customer that this happened to.. This year they now want a 250.00 rental fee monthly x 3 tanks after doing business with them for 2 years. Beware don't believe in any promises, they wont do what they say they are going to.
Peter Woodward: Work

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