Best Pediatric Hematologist Springfield Near Me

Jessica Romani: This place is wonderful. They are super nice, helpful, wonderful with kids. It's really nice in there. It's everything a doctor's office for kids should be.

Chelsea Matteson: Nothing but great things to say about this office. We were in to see the specialist quickly and every staff member was awesome with our son. I especially loved that they didn't talk down to him at all even though he's 5. He understands everything from the visit and the wonderful phlebotomist from the lab even gave him a special gift because his birthday was yesterday. We left feeling confident in the medical staff and his treatment plan.

J. Rodriguez: Great all around! They were able to diagnose my son and pin point his exact conditions and refer him to the right treatment!

Kayla Kenney: The building itself is so beautiful and clean ! And the staff that we had the pleasure of getting today was wonderful. Especially a nurse practitioner that goes by nurse Kat !! They were friendly and my daughter (who hates doctors) warmed up to them all. Feeling blessed! Best crew we’ve had

Stephanie W: Very good with kids

Amber J: We had to bring our two year old daughter into the emergency room. She had a deep wound from hitting her hand. Baystate was nothing but amazing! The ladies at the front desk, all the nurses and the doctor were great!!! They really were comforting during this scary time. She had to get stitches and they are now healing very nicely! Thank you so much for taking such good care of our girl! Five stars!!!

Elyssa Morgan: My son was in excruciating pain and had a puzzling case but the doctors, nurses, and all the staff made sure he was comfortable while keeping me informed of each step they were taking to get to the bottom of what was going on. He was eventually admitted and the amazing care extended throughout his entire hospital stay. We cannot thank everyone who helped him enough.

Jen M: Child went to ER then surgery for an injury. 5 stars from beginning to end! All Doctors, nurses, everyone: helps to make you comfortable and feel at ease. Listens and answers all questions & concerns completely- Keeps both the parents And the patient (child) informed about their diagnosis treatment and discharge- Would highly recommend BCH!

Shelbi Joy: My husband and I took our daughter into the ER with RSV late last night. The nurse, PA and doctor were so kind and reassuring. They took a look at her quickly, and even offered to keep her longer for observation if it would ease our mind since they weren't too busy to have the spot for her. We really appreciated that. It was a very scary time for us as our girl is only 9 months old and they made it a little easier with their quick care, kindness and reassurance.

Erica Summers: My family and I are so thankful for the care my daughter received in the ER, pediatrics ICU and childrens floor while in this crazy time where so many children are sick. Thank you

Destinee Beckford: If I could give it a 0 I would. No explanation needed worst pediatric emergency department I have ever been too.

Heather Shapiro: I had to rush my son here in the middle of the night and everyone was fantastic! Emergency room is having some renovations and was still very clean! Thank you to everyone who helped my son feel better!!

Robert M. Mompart: My son was born here last year as an extreme premature baby. He spent 2 months in the nicu and I could not be more grateful and thankful to all doctors and nurses that attended him. The experience was always comforting and very professional. I would not hesitate in recommending this hospital.

Heather Garland: After reading reviews, I was so worried about taking our kid here, but now I'm honestly shocked about the other reviews. We had one of the best experiences at Baystate Pediatric ER. The nurses were friendly and very caring, the hospital was clean, and the doctor was extremely helpful and caring. People forget that hospitals across the nation are short-staffed, and unfortunately, they can rush everyone to the back! When we went in last night with our son, who had a high fever, stomach ache, and head hurting. We got Triaged pretty fast and also treated pretty quickly as well. Overall I would give our experience last night a 10/10 as they meet every expectation a parent could have for a Pediatric ER. Again for those complaining about the wait time, that’s EVERYWHERE, not just this hospital; many nurses and doctors stepped away when Covid hit!!

Amanda Roman: The first time I had, had an accident and they just left me outside on the hallway, second time I come, I'm pregnant (I'm 17) and they've left me for 5 hours I'm throwing up and crying in pain they're horrible

Melissa Brown: They were very good to my son when he went in today. I feel like they were very thorough with examining him. They were really good with him as well.

Stephanie Balmer: This place was absolutely disgusting. Masks, gloves, dirty paper towels, and over flowing waste bins littered the floors. Patients were ushered in and out of the exam room, and back to the emergency room to wait some more-with no cleaning in between. The wheels on the dirty hospital wheelchair rolled over the trash from the last patient as I brought my daughter in to be examined. We sat there unattended four hours without care while my 8 year old suffered with broken bones, and no pain medication. Finally at close to midnight they confirmed her bones were broken, gave her pain medication in the emergency room waiting area/exit and sent us on our way with merely a brace. She's high risk for severe illness, and I'm terrified of what we picked up in that packed waiting room. A child with whooping cough, and two with suspected covid shared the same small waiting area as the children with broken bones. A father left his children inside the waiting room alone as he went outside to shoot up. He came back in and nodded out for over an hour. I notified the staff, and I pray they did the right thing and those children are okay.We've been to many hospitals (for illnesses,not injuries) and I have never seen anything as bad as this. It was clear that the medical staff was completely overwhelmed. The number of sick and injured children exceeding their capacity, as they continued to trickle in. This hospital is failing as it tries to care for this large metropolitan area, and the children are suffering (literally suffering in their emergency room), but also as a whole in this community. The hospital needs more funding, and more medical staff or there will be more unnecessary losses here.As a parent of an injured child this was a horrific experience. It was also devastating to see all these medical professionals unable to care for everyone who needed it. The medical system needs an overhaul.

aisha hiza: The nurses are rude and so are the doctors. The staff do not how to communicate and many of these people should not be allowed around children.The place is so dirty. For a place that should be clean especially during covid it is not. Dust is everywhere. My daughter named several dust bunnies. The bathrooms are so nasty do they even have people cleaning anything. Worst experience for our family. Our family was treated like trash. Absolutely no stars if that could be given

Heather Baldwin: There emergency department sucks. I’ll never bring my child there again

Evin: Doctor and nurse James are very attentive and patient, thank you for your concern and care my daughter!

Marielis Colon: I usually would not rate this baystate so low, but tonight was such a horrible service to me and my family. A nurse named Kayla, treated my daughter's daughters and rush through everything was in such a rush she wasn't care full when checking temps on my one year old and tried to shove the temp in the wrong hole!! Sorry for the details but like come on, I had to stop her and tell her it was the wrong one and to be more careful.

Bonnie I: My son has diabetes and they poorly monitored it. We never have had a problem with his blood glucose until we went there. They can’t seem to coordinate staff and implement a plan. The communication is poor between staff members. His blood sugar was 50 when he came out of surgery after assuring me that they would give him sugar via iv during and it would be closely monitored. His reading is usually around 130. They changed their story several times depending on who you talk to. The staff is just too inexperienced. They changed his plan so many times that he actually didn’t eat more then a couple pieces of an orange for 3 days.

Laura Diaz: Thank you so much to everyone who took part in caring for my Daughter. I will be forever grateful. I highly recommend bringing your babies here. I seriously cant express enough how amazing and honest this facility is. My family will forever be thankful for the care my child received. Do not make the mistake of bringing your kids anywhere else! Id give 10 stars if i could!

Yvette Anderson: We waited hours to be seen the nurses were rude and dismissiveWent to Mercy to find my son had a serious abscess on his toothThey really need to work on patient relationsThis was sad

Wanda Rivera: There are so nice to children