Best Propane Supplier Springfield Near Me

Kristen Richmond: the guy that came was very nice and was fast

Rebecca Hereismyreview: Called Suburban propane and explained I needed at least 150 feet of line to put the propane tank behind our shop. Was quoted $10 a foot. Mark arrived to install propane tank and then told my husband he did not want to do the job because he did not want to run the line that far after we had agreed to pay the amount that they had asked. Was very rude to my husband and argumentative. We will find a different company to buy our propane tank installation and future purchases from.

mc c: Very nice and pointed me in the right direction when I needed help.

Julia Wolfe: Prompt delivery! Thank you1

RAYMOND ENGLISH: ALWAYS HAVE PROPANE !

John Forman: It's sad when you order propane that's pad for. Then it takes them to weeks to deliver and you try to call but number is disconnected

Jessi Allegre: This company is like the electric companies. You are forced into being with them for numerous reasons. They offer deals and then take back the deals they offered in the first place which results in a lack of ethics. They strong-arm you and then patronize you for inquiring about helpful information, lack of moral. They think of themselves as a King and you as the pawn when it comes to monetary and community dealings; the consequences of this show a strength in extreme lack of compassion. In our world, full of lies and deceit, turnpikes and muddy mounds, and the broken strings of hope, this company will not make much effort to lighten your load... but they will gladly add to it.

heather johnson: Nice prices and friendly staff... But kind of slow...

Rebecca Quinn: We very recently changed to Suburban Propane and I very happy with the service we have received so far. The woman who we spoke with was very nice and answered all of our questions about switching propane companies. The tech that came to the house was great, arrived on time, worked quickly and was incredibly polite. Even the propane delivery driver was super nice. We are so happy we switched!

S Fuller: Don't care if you freeze to death,supposed to deliver in November now it mid December still nothing.It's February my tank is under 20% no delivery messages them no reply.I'm on automatic.It's like its closed or don't care.

Brian Saloio: We have been loyal Suburban propane customers with the Belchertown MA branch for a little over a year and we have had no complaints until now. We have been good customers and haven't missed a payment. The neglegence of this branch has been unacceptable. In April of 2022 we adopted two dogs who have access through a dog door to the backyard where the tanks are. We haven't had a problem with this until our past two deliveries where the driver felt uncomfortable entering through the gate, which is completely understandable. The problem is that when they called the day before, they called my fiancé's number which is not a good number to reach us at. Luckily I was home so I was able to bring the dogs inside. We told them to call me on my number from then on. The next time they came around (which was 12/23) they AGAIN failed to call my number and only called my fiancé. They came, saw the dogs, and called us to ask to bring the dogs in but this time both of us were working so we were unable to get there in time. The delivery driver told us over the phone that he will come back next week and we again never received a call. Now, 11 days after we were supposed to have a delivery, our tanks are empty and we have no heat or hot water until they refill them tomorrow. Luckily it is only going down to about 35 degrees tonight. If this was a colder night we could've had a large amount of damage due to burst pipes or we or our dogs could have suffered serious health conditions or even death due to the cold. We called the office in Belchertown with good intentions and they very disrespectfully explained that it would be a $200 after-hour delivery fee even though it was their failure contact the correct number. I offered the possible solution of delivering to us on Mondays in the future because I am home from work and she immediate declined without even a thought. The customer service rep was extremely rude and unhelpful and this mistake may have been forgivable if she was willing to cooperate, but she was not. She claimed that she didn't have my number on file when I know for a fact that she does because I gave it to the customer service representative last time we missed a delivery and I gave it to the delivery driver. Also, Both the office and the driver have called me on this number. They never offered us any alternative solutions (like moving the tanks outside the gate for example) and every possible solution we offered was immediately shot down or ignored.

thos thos: Much better company than what we had before. Suburban Propane treats customers with respect and they follow through in a timely manner. Wish we were with Suburban 10 years ago; would have avoided the yearly hassles.

Clive Woakes: Friendly helpful staff

Cheryl Myrick: Just bought a home and had Suburban Propane out to check the system. They were on time and very professional. They checked everything thing out and made sure we were safe! I look forward to having them serve our system.

Judith Kennedy: Delivery was professional, friendly, and courteous.

David Hawkins: We called on Friday the 14th to report a strong smell of propane in the house. We were told that at some point over the next week, a technician would come around and would call us when they were available. Scheduling an appointment was not an option.We are now out of propane, and unable to cook food at home. We will not get a delivery until Monday the 24th. There was no sort of emergency delivery offered, even for a fee.Luckily, it's just food and not our heat.It was made clear they would not be able to help any further and that we were stuck in our situation.I can see below that when Jim Pohler had called about a propane smell, he was able to get assistance right away. When we called, they did not really seem to care.It was made plain as day that my family does not matter as customers, and since that is the case, I am sure Suburban Propane won't miss us as customers.I am glad to see many others have had positive experiences with them. We will go look for another company that can actually provide our family with at least that same level service as well.

Charlotte Lee: Propane delivery

Jim Poehler: After calling about an odor of gas in my yard, Suburban Propane arrived promptly and found and stopped the leak in minutes. They were very courteous and efficient. I am glad I went with Suburban Propane instead of another propane supplier.

Tom Klimek: Your suburban propane delivery driver did an outstanding job. Very friendly and outgoing and even brought my empty trash barrels and newspaper in from the end of the driveway. He is a credit to your company and is a wonderful man.

Mark Caron: We had a propane tank that was several years old and the gauge was no longer working. The technician from Suburban Propane replaced the tank quickly and checked to see that everything was working. Excellent service and office staff is friendly and helpful as well.

Herbert Wood: The driver was very helpful in helping with future purchases that relate to the use of the propane tanks we have.

David Whitney: Everything was done correctly and on time. thanks

Robert Lavoie: Great service prompt delivery pleasure doing business

Stuart Spafford: Very satisfied thank you for your assistance and service.

An Onymous: Quick and easy delivery of propane. Online services responded well.

Bob F: Fast courteous service, a great company to do business with, highly recommend!!

Rob Schwarzenbach: Awesome company to deal with!

Emily Gaulin: I got a delivery today and the driver was do nice. It snow yesterday and I didn't get a chance to clear a path to the tank. The drive was like no problem and trudged thru the snow and filled the tank. Nice to see sure hard working employees who care enough to go the extra step. High price but good service. I paid $3.59 today which is on the high side for the average is ma this week.

Anthony: I booked a reservation at this location 4 days in advance. I called the day before to confirm that the trailer was available (after reading a lot of bad reviews) and the employee confirmed that they had it. When I arrived, I was told that the trailer was not available. After driving 3 hours from out of state, this was the last thing I wanted to hear. A call beforehand would have been great. Thankfully, another uHual in Chipoee had the trailer.

Ibrahim Aljashaam: Waiting 30 minutes just to pick up dolly. Bad service.

Pedro Costa: Terrible services!!!

ania bak: TERRIBLE!!!!needed propane in my class B camper and was refused a refill as the employee was not able to verify the date on the tank.. the unit is underneath the van, with no easy access, never had an issue with this..I know the law states unit 12 yrs old or older need to re certified, but my camper is not even 2 yrs old! RIDICULOUS POLICY , not what the Law says!!!

Tina Zwolenski: I called to ask for an extension and I get NO PROBLEM it'll be a 20 late fee and now worries..Not 1 call to me..My daughter gets a ltter stating they are going to keep all my belongings after 2 weeks..

Liz Lammi: Employees will make you do their job for them ie checking the mileage and gas level, driving around to different employees to ask questions, complaining about working there etc

Dennis J.: Overall experience was passable but when dropping off expect to get a charge in your email for some overage in mileage or even slightly off on filling gas will cost you! Dont except a heads up in advance ie dropoff and dont compromise on your dropoff point because of extra costs

DucDucGoose: Definitely do not want to do business with this uHaul again. Customer service wasn’t a very good experience.

Andaroo Riordan: Propane refill, prompt and friendly help. Quickly filled the tank, was able to pay outside which was convenient and be on my way.

Pastor Acevedo: Assistant manager was terrible!

Larry Coronado: Great facility and lots of storages in many sizes. Also to mention air control storages.

Julizabeth Orienda: Spent 2 hours of my life here, not gonna bother with a bad review but the manager of this place is not consumer focused and is also simultaneously BAD at their job. I would NOT recommend, save your time and efforts and go elsewhere. This place ain’t it.*update*The manager called me and straightened everything out. He was really nice & helped me out for the error. This was a system error so I shouldn’t have been able to reserve the items I reserved.Thank you!

kc colter: This place is the absolute worst!! Has a very hard time finding a storage until. Finally found one here, smaller than I wanted but was the only one they had, so we took it. Booked it for July 1. Agreed to everything and reserved it on the website. Turned out we really needed to access the unit 2 days early so we called and made arrangements with someone on the phone to access the unit 3 days early. Was ok’d by the employee and was told we’re all set for a 5x10 unit. We show up today with a full truckload of stuff only to be told there’s no unit for us!! After talking to multiple employees and reservations on the website, we were told sorry the we dontt try run the website we only work here but we could rent you a 5x5 for the same price$100!!! Are you kidding me!! They were not willing to help us at all!! Told us there’s an open 10x10 but we can’t rent it to you!!!! Why would you tell someone that if you can’t rent it??? So extremely rude and unprofessional!! DO NOT USE THIS COMPANY!!! Now I have a full truckload of items and nowhere to bring them.. The lack of responsibility and refusal to help remedy the situation was appalling!! If you have a reservation here double and triple check it but my recommendation is cancel it. This place sucks!!😡😡😡

Hutta Pe: Great customer service. But still haven't received 1 free month on my unit, and access cards didn't work first day they were issued!

Matthew Strycharz: I have had a larger inside storage unit for almost an entire year now at this exact location. During the year I had issues paying my unit on time . Everyone goes through cash struggles sometimes. Joe the owner reached out by emails and by phone to make sure my family didn’t lose our belongings. He worked with me and made arrangements to ensure he went out of his way to take care of us. Just by communicating our situation. I want everyone to know that this is a great staff and owner that makes your life easier during hard times!!!!Matt Strycharz

Reynaldo Davila: This people straight thief I rent cargo van I bring back every thing perfect the charge my credit card 150.00 deductible for damage never give me explaination why .

Max Sinton: The forklift operator Steph deserves a six figure salary. He was more than helpful today.

Craig Milne: Like the service and convenience

FinestOnTheBeat: Great staff very helpful

Le Glenn: I don’t have to go into details of how unprofessional this store is. Down to the incompetent manager Ryan. Just read all the other reviews and stay away from this location!

A P: Posting this several months later after getting safe distance from the experience. Not much more to say here that hasn't been said in spades by a zillion other reviewers here who also were left with a truly astounding lack of service, but I'll try. I'm not quite sure how the hiring process at this location works, but I have at no time in recent memory have I seen such a total, 100% lack of training or urgency of any kind. You'll get better service at Cumby's. UHaul Guys: YOUR BUSINESS IS TO HELP PEOPLE WHEN THEY MOVE. YES, this means we are in fact in a hurry. TRAIN YOUR STAFF IN ADVANCE. And if they can't complete the basic functions of the job, which mine could not, then don't allow the three other staffers plus a manager to literally stand there watching him while I sweat through my clothes with the anxiety of dealing with this entire scenario solo. The two stars are for the one female staffer I encountered on a totally different day who really knew her way around packing materials and was kind and helpfu. I almost fought the charges with UHaul or my credit card company and then decided to just count my stars I never, ever have to see this place again. Ever. Oh, and be prepared to fight with them about the mandatory insurance ridiculousness which is the way they make money. Bottom line: beg, borrow, or steal another moving vehicle or start saving now to hire pros for your next move, because life is too short for this nonsense.

Henry Friess: First time renting a truck at Uhaul. Kecia was fantastic to work with. Very professional and knowledgeable. Great experience.

Kelly Dewey: I had a great experience at this U-Haul location yesterday. We were supposed to have a trailer hitch installed in Chicopee but due to a corporate error we were scheduled for an install when the person who does that work in Chicopee was not going to be in for another 4 hours. The Chicopee manager called this location and the Springfield location was able to fit us in with no notice and get the job done even earlier than we should have finished in Chicopee in the first place. Thanks so much for a great experience, Springfield U-Haul!

Joey Burr: I’ve had to rent U-Haul equipment three times in last two months. Each time has been a pleasant experience. It seems like they are pretty short staffed over there but they’re still super efficient. I had the pleasure of working with the employee Darrell Smith two out of the three times I was there and he went above and beyond to make sure I was all set with everything. He was very friendly and courteous! I really appreciate his kindness and willingness to help. Good customer service is hard to find these days so It definitely needs to be recognized! Keep up the great work!

Regal Randy: not bad, not great but not bad.

Clove Bullitt: good customer service

Tell It Like It Is Review Queen: Excellent as always! Been using them for 20+ years.

Dan Jacobs: Prices are good but customer service is literally the worst ice ever had in 39 years of life!

Suren Tumasyan: Very good workers and professional manager, recommend

Carmen Merced: I had a unit there 2012and called them to see when was my next payment they said I was good for 2months next thing I hear my belonging was going on auction I lost a lot of memory of people who passed away I can’t get that back my unit was 108 wish someone would help me I lost so much valuable stuff there even my birth certificate these people are thieves never again 🤡🖕🏻🖕🏻

BOOMER TV: I miss working there

Christina Wallace: Brent was truly awesome. He went above and beyond to answer my questions, and help with my hitch. Thanks so much, Brent! You gave me some peace of mind with my stressful move!

Eraon Flynn: There is a guy how looks at trucks is very disrespectful and disturbing. They had their own mistake, but this guy didn’t care and apologized. He is just a dumb.

Rashan Hill: These MFs charged me for going over 100 miles when I went no more than 30. I didn’t personally checked the mileage before taken the truck out & apparently the CSR didn’t neither. A manager told me he’ll look into why I’m being charged so much & he’ll get back to me. 3 days & 1 voicemail later, no one can tell me anything. Said they won’t charge me until they find out what happened & they processed my payment the next day. I give them 5 💩💩💩💩💩 emojis. They deserve no stars. Thank you for ripping me off....

Christopher Vaca: The staff is not helpful. You will waste hours here. Go anywhere else.

Rob Pellegri: I reserved a truck 3 or 4 days in advance for a 48 hr rental. When I came to pick it up they informed me they didn't have the truck and sent me to the Chicopee location, saying that that location had the truck I needed. Arrived at Chicopee to find out that the Boston Rd. representative had lied to me because the truck that Chicopee had was only available for 6 hours, not 48. Ended up having to go to a third location to finally get the truck I needed and wasted half of my day that I was supposed to be using to pack and load.

Mike Geoffrion: Brent was great in helping set us up for our move to Houston!

Denise Greene: I used them to store my son stuff from his dorm room for the summer and some how my son t.v. was stolen

Tyler: These guys are great and super helpful. The owner of the place helped us out and it was easy. Really simplified the complications of moving stuff. Will definitely go back if I ever need to move things again.

Anna Fitzmaurice: The truck drove great very comfy but the return of it was very unpleasant not only did I call to make sure that they were still open told them I am on my way get there and the store is closed 15 min before 7 the employees were still there on there on there phone no one check me out the guy I rented the truck was still there very rude I will never rent from that location Boston Rd Springfield MA no thank you

marilyn levine: Greg was honest and knowledgeable.

Janet Staples: Very professional. Courteous

leo Labonte 407: He did a great job as usual. Quick, accurate, and pleasant.

Andrew Tilbe: Always great to work with. Over years had 2 boilers (two separate houses) replaced my fsi and thrilled with both

J Matthew: Personable, knowledgeable. Did the job and cleaned up the work area afterwards . Would recommend for sure.

David Lanciano: Alex at FSI is great. Very serious and diligent. Thanks for your service!

D Williams: Alex from FSI, was professional and completed my annual propane tank inspection in a timely manner!

Jennywuzhere 3457: Amazing service! Always respectable and friendly.

Stephanie W: Great service! Very friendly staff.

Heloisa Lupinacci: Not only did Ray do a good job, but he also answered all my questions (I come from a country where houses don't need heating) on how the system works, what to look for when it doesn't work, what are the more vulnerable spots and what does a maintenance visit consist of.

Maria Gonzalez: Alex came in and did a excellent job love the good job always been with FSI for 2 years no complain thank you Maria

Clari Rodriguez: Very nice man very professional and his helper too. I love working with this company 👍

Randy O'Toole: Super nice, very responsive, a real pleasure to work with.

Mike Slepecki: Harrison is friendly, conscientious, professional, and efficient. It is comforting to have such a knowledgeable serviceman.

Ralph Gavioli: Greg and his helper did a great job, quick, neat and very professional.

christine netzer: Travis was very professional and went above and beyond while servicing my boiler by investigating a possible chimney issue. Thank you!

James Steigmeyer: Very pleasant, it’s so refreshing to see kids his age [I am 74] with such a great attitude and knowledge of there job, and are actually able to convey that, it made my day!!

ed marrone: did a good job with boiler cleaning.

Rss: My work was scheduled for the morning of the 20th and Alex was finished with phase 1 by 11am. He was professional and answered questions that I had about the next step. Easy company to work with, great communication.

Eden DuPerier: FSI came for an air conditioner checkup and once again were FABULOUS! Travis also did our earlier furnace check up. Very professional, efficient, honest recommendations. Cleaned up perfectly afterwards. Highly recommend FSI, and you’d be lucky to get Travis!!

Quadco Joe (Quadco Joe): I had such good luck with Superior fuel but since Toberts energy took over it has been noting but trouble. Today I was quoted a price via email. I called and placed an order based on the price quote. The representative called and said he can't honor the price they quoted because he can deliver for a few days and I have to pay the price they decide the day of delivery. I spoke to customer service and the gal said she would take care of it that it wasn't right. The rep called me back and feed me the same line of BS - again.I'm utterly disappointed and unless they can be a honest, upfront business I will no longer be using there services.

Amanda Klimak: Horrible Customer Service!I have been a customer of Superior Oil (which Roberts Energy purchased) for over 20 years. I am on auto delivery and when I returned home from vacation yesterday at 4pm (a weekday mind you) I called to let them know I was out of oil and my house was 44 degrees. Instead of immediately sending someone to fill my tank and start my furnace, which would have happened immediately with Superior, they told me I had to wait until the morning because their deliveries were done for the day.I advised her it was their mistake, as I am on auto delivery and she said that I must have used more oil this season than regular and had to wait until the next day regardless of the temperatures.Rather than freezing all night, I immediately called one of their competitors and they came within the hour to deliver and have lower pricing.Needless to say, I cancelled my service first thing this morning.

Alisha Brown: Amazing company to work for. Frank is a great boss. Coworkers are like family. The company works so hard to treat people right.

Allie Poirier: Great people, awesome place to work

Toni Elia: I applied for the dispatcher position and was called by Owen to come in for an interview. I met several people and emailed all of them a big thank you for the interview afterwards. I received no phone call or email from ANYONE regarding the position. As applicants, we are expected to knock it out of the park when speaking with a potential future employer. Unfortunately, employers can be as rude and unprofessional as they want.I would not purchase anything from this company nor would I expect them to supply the right product in a reasonable amount of time. If Roberts Energy cannot make a 30 second phone call to say 'no thanks', they clearly aren't successful at much. Shame on their unprofessional arrogance.

e m: They just delivered oil to my neighbor and when leaving, ploughed right into my hedge with their huge truck, making a giant hole... idots

Daniel Boyle: Professional staff

Erin Barriere: If I could give Robert's Energy 1 star I would.I am working as an elderly advocate with a 73 year old woman who ordered Kerosene oil from Robert's Energy in Springfield, MA. They delivered a full tank of oil (not the ordered Kerosene). The system stopped working that same evening. When the woman called Robert's they sent a technician out to pump the tank and refill with Kerosene but the system would never run again. The technician told her the system was a fire hazard and needs to be replaced. The system worked fine before they filled the tank with oil instead of what the customer ordered.This is an elderly, Vietnam Veteran on a fixed income. The kerosene fill was a gift from a family friend. This company left her with no working furnace and no heat in 20 degree temps the week before Christmas.Do not use this company, very dishonest and refuse to correct their mistake.

Christopher Kapp: Contacted them through cashheatingoil and was assured I'd have a delivery today and wouldn't be charged until the delivery was made. Needless to say nobody showed up, nobody called and my card was charged. Upon calling I was told someone from dispatch would be in touch with me immediately, that was 2 hours ago. My next call will be to my credit card company and the police. This company is extremely unprofessional and should face consequences for conduct like this. Stay far away!

Jared Hinkle: Hard working people

Larry Vaughn: Made a deal with this company..worst experience ever and I've been in business for 30 years..they came in making a lot of promises they did not uphold.. last winter all fuel jelled up and froze all my equipment and I was not the only customer that this happened to.. This year they now want a 250.00 rental fee monthly x 3 tanks after doing business with them for 2 years. Beware don't believe in any promises, they wont do what they say they are going to.

Peter Woodward: Work