Best Railroad Ties Supplier Springfield Near Me

Sarah Hawthorne: Store could be set up a little better. Not all the staff was as pleasant as most. But overall found what I needed at a good price

Lynn Reynolds: I put a beautiful wooden puzzle together and knew I had to get it framed. Oli was very helpful, and when it's completed, I'm looking forward to hanging it up in my office. Custom work is expensive but it is well worth the cost.

AC PEREZ: 👍👍👍

veronica heroux: The staff were helpful

William Miller: In and out quickly. Found everything we were looking for.

Jenn Pesquira: Had what I was looking for and then some. One of those go on for 2 things come out with 50 kinda trips 🙃

Rebekah Fowler: Could I LIVE without Michael's?

Aman Chuwan: They had paper bags which had to be hugged. No grabbing.

NIC NAI: 0 positive customer service experience. One woman at the register helping another customer halfway through her purchase ask me if I was paying with a credit or debit card. I said debit card and she proceeded to tell me to UC automatic pay stations. By the time I ring up my 1st item she already finished with the other customer, left her register and proceeded to pace around me texting on her phone . If she didn't want to help out any customers she shouldn't be working at business that deals with only customers! Going to be looking at different options from now on . Keep in mind I was the only customer that needed to be cashed out. Mendee, do better

Jade Kenney: I came to this location, overwhelmed with my list of art supplies for college. The associate that helped me, Evelyn, helped me with multiple tricky items and was patient and kind. One item needed to be returned and Evelyn was polite and wonderful through both experiences. Thank you!!!

Jennifer Parker: Normally I have a good experience. Today was frustrating. I go in to pick up my online order. As I've done dozens of times. The entrance and exit are directly next to each other and in between are the bins for pick up orders. Legit, just bins with orders and last names hand written on receipts. You typically walk in one door, grab your order and exit. You don't have to talk to someone unless your order is too big for the bin. In that case, ypu walk up to the desk, tell them your name and they hand you your items and leave. Today, my order was behind the counter. The employee tells me she can't give me my purchase without an ID. I've done this dozens of times and have never been asked for my ID. I explain, normally I just grab a bag or its handed to me. I've never been asked to prove my order was mine and didn't have an ID on me. She told me, well do ypu know your order number? No, I didn't memorize my 11 digit purchase number. She was rude and gave me a hard time and called her manager over. Her manager literally asked me my name and then handed me my items. I don't know why I had to endure a ten minute rude conversation for all that. If you're going to change policies, then you should make your customers aware. Or at least be consistent. No one picking up from the bins shows any identification. And I've picked up at the desk more times than I can't count and have never had an issue.

kat casley: Has plenty of stock. Not very accommodating to the ambulatory impaired.

Xhriztoper “Big T” Xalczar: Not good help

Kevin Gainey: Had nothing I was looking for..

Jax JazzFlower: Kind, helpful assistance. Great sales. Percentage off for teachers! ❤

Sarah Maziarz: I love this store!!! It has everything I need and thing I didn't even know I needed

Dee Kay: Everything was easy to find staff very friendly

Mickey Spillane: Full stock inventory. I'm impressed at the selection Michael's offers. While a day shift manager was awesome, dealing with a return I had(a Michaels brand item ) the second shift Manager wasn't awesome, she was rude and totally unwilling to help as much as the day shift supervisor was helping.It seems she showed up to work mad.

Chef Ronell: They didn't have what I was looking for as far as LED Christmas, but they have lots of other things

Paula Dumas: Online ordering went smoothly and employees were very friendly