Best Shinkin Bank Springfield Near Me

MrJace18: Terrible service . ATM doesn’t work , drive thru window not open , staff is unprofessional, I rather drive to a citizens atm at a gas station then come here . Needs to be knock down and made into a parking lot for the cvs across the street . Place sucks

Nina: Honestly people the people working here are getting paid for just breathing...

Wendi Kelleher: The walk up ATM is often broken/out of service, but the inside staff is amazing. They're kind and knowledgeable, as well as efficient at processing your transactions.

Maximiliano Vasquez: Mes mi banco y me ayudado mucho ya tengo 5 año con el y no e tenido ningun problema

Miguel Velez: Worse service....I walked in 20 minutes before closing and they didn't even feel like getting up off his chair to greet me. Then a teller walked to his cubicle and he didn't want to help me open up account. I live 20mins from the branch and will not be going back. This guy acted is if I was a bother and all I wanted was to open up an account. Beware!!!!!!!!!!!!

Neysha Gonzalez: Terrible customer service and the teller faith didn’t have a mask nor cared to put one on while talking to me.

Magaly Vega: Customer service in this branch is horrible, so unprofessional, Those tellers don't even know what their doing, nothing compare to any of the other branches is Springfield, Island Pond Branch has the best of the best Customer Service.

Leonard Lewis: I’m against bank fraud

Nestor Noria: This bank is supuest to have more ATM around Springfield and Chicopee

Jay Lee: I hate when their atm is down!!! Its a routine now!!! So annoying

Ron King: Worst Banking experience ever however Lala is the exception but one person cant fix this quagmire of incompetence.Took my money at an ATM Did not depence my cash but charged it to my account anyway and told me to wait 10 days to get it back.When I tried to close this garbage account they said I could take some but not all of my money.Its criminal and exactly what I expect from certain Demos.

Kay Lynn Lopez: Poor customer services, my first and last time at this branch.

Marissa Blaszko: Someone wrote me a check from here, but when I went to cash it Citizens wanted to charge me a $7 fee to give me the money. Unless you actively hate the people you're writing checks for (and I guess yourself because there are almost no Citizens left anymore) go get an account with a credit union.

Bebe Pinsoni: La trata de personal es super muy pon sima

Michael Chambers: Awesome credit union 👏

Dwight Hall: Excellent

Valeria Renell Rodriguez: Banks oppose to Credit Unions, are much more active, for this reason, credit Union branches are my favorite to do business transaction

Nicole Jones: Ayanna was a great teller for me today she explained everything that she was supposed to to me and got my bank account opened in a savings account she's awesome

Heather Arthur: Great bank. Very great customer service and will definitely recommend to others

Thomas Clarke: (LOOK AT ALL THE REVIEWS THEY RESPOND QUICK TO A 5 STAR review and thank u BUT COULD CARE LESS ABOUT FOLLOWING UP WITH 1 STAR great management) Not a good experience at all many friends and family have had this credit union but have left I've been on the hook for a heloc loan for 2 months now first my loan went from 60k to 34k did a consult with Jessica and she said all looks good and mentioned this credit union doesn't deal with being 3rd on a loan I was told I was in good shape within 3weeks they pulled 2 hard inquires on my credit was sent on a mission twice to get all necessary paperwork and now I get an email saying I have a 42k lein on my property which is a partial lein due to having Fha mortgage.....there is no communication between Jessica and Kristen....most of the staff is very rude I feel like I'm doing something wrong when I go in there....THE ONLY PERSON THAT HAS ALWAYS BEEN ABSOLUTELY AMAZING TO DEAL WITH IS AYANNA SHE IS JUST AN AMAZING PERSON...I really feel like this credit union is run by complete amateur's....one said I'm good and every time Kristen had time to respond to me it was a problem....but I was approved only to be un approved lol was trying to stay loyal but not worth it....Jessica should have told me from the get we can't help u my mortgage info was in front of u. I will be going with a real loan company if it's still possible they beat my credit up pretty bad with 2 hard inquires in 3 weeks...u all could learn a lot from ayanna..atleast how to treat a customer and smile it really doesn't hurt.thanks again for nothing

B F: I’ve been a member for 20+ years and the customer service is always incredible! I recently had to get a car loan to replace my daughter’s car which was totaled(she was fine but the car, not so much!). Lynn and Nicole got involved and we had a loan and a replacement within a couple days! My son also needed to replace his vehicle and they stepped up yet again and had him approved within a couple days and back on the road. I cannot say enough good things about the staff and the customer service. They truly take an interest in you as a member and end up treating you like family!

dshawn telfaire: Nothing but great experiences! I been with them for about 10 years. Great customer service

Jeffery Hyde: I've been the GRSCU since 1997 and it's been the best experience of my life with the staff being so helpful with all the financial changes in my life.

Robert Matos: I have been doing business with the Greater Springfield Credit Union for over 20 yrs now and it's always been a positive experience. I have had numerous loans with them and have never had any issues. The staff in the loan department are awesome ! Thanks Lynn Bovat for another positive experience

Alissa Guadalupe: I have been with this credit union for 20 years. The staff here is amazing, super helpful, and very friendly. Whenever I have an issue they always help out to the fullest. You all are wonderful.

Leishla Dones: Rude and not helpful at all! I will be changing banks as soon as possible and encouraging my husband to do so as well!Response: No thank you. I have tried asking for help three times before and all three times being rejected. No help at all! Just greed.

Liz Diana Martinez: I have been with this credit union, and I can say I’m a pain… and the are awesome with me..love the staff..

Jessica Ray: The staff here are great never had any bad experience with them on this part at all. I would have rated it a 5 unfortunately I do have one problem when anything goes wrong with your card and it is after business hours you can not do anything there is no number to call nothing .and I normally would not say anything but this seems to be an all the time problem and become a real problem . Trying to do anything expecially when there is no reason my bank should be declining my card when it's my money in your bank .Thank you

Vicki Alfano: I’ve been a member for over 25 years. The staff rocks. They’ve always been friendly and helpful for Ben in the worst circumstances. Thanks

Dennis Borrero: I like the idea to have everything with one company and the Greater Springfield Credit Union is that company. The staff always welcomes you with a nice smile and they are very friendly. Painless process from start to finish. They explain everything and have patient with customers. I always have a lot of doubts and questions and they always are very patient with me. The best thing is the payments options they offer. They worked with me to make sure it was a good fit for me. They also offer amazing interest rates. I have done several loans and other banking business and the process have been very easy each time. LOVE MY GREATER SPRINGFIELD CREDIT UNION.

Darrin Padilla: I arrived last Friday (12/31/21) to finalize some financial paperwork and met with Lynn who was very friendly, courteous and with excellent customer service. Every time I go into the GRSCU I'm always greeted with excellent customer service by the friendly staff.

Ryan Machado: Best experience every time would recommend them to anyone, and the view is never bad.

Terrel Bennett: Hello,To whom this may concern I just wanted to point out that I came in for a small vacation loan and was assisted promptly by a lady named Lynn Bovat. She was very knowledgeable, professional, and kind with her words and actions. She not only help me learn on how to get approved for my vacation loan, but also during the loan process pointed out a large car payment that I made every month and informed me on how refinancing could help save me money. She requested a couple documents and had me do an application for both at the same time. The next day after she called me and I quickly learned that I was approved for both the vacation and car refinance loan which has saved me over $300 or more a month. If it was not for her passion to go above and beyond for her clients and deliver a high quality level of customer service. I would have continued over-spending on my car payments for the next 5 to 6 years. I wanted to send you a personal message acknowledging her for all that she did for me and I’m sure she has done the same for many of her other clients as well. Keep up the great work Lynn!Thank you