Best Silversmith Springfield Near Me

Angel Huertas: Nice work if you need anything fix great service and affordable prices 💪💯🙏

Robert E Wenzel Jr: Inexperienced with watches. Basically a retail business.

Lala Barnett: Horrible Experience, Awful Customer Service. I am a Big Fan of supporting local businesses. But not this place!! He was very rude, very pushy. The items I wanted to purchase I had a few questions, and that seemed to be a problem.. His words was, " Are you going to buy or not" . The store was not crowded. Apparently this man knows Nothing about customer service. I will stick to Hannoush , PolGold in Chicopee, or even Kay's...

Stephanie Arroyo: I bought a gold ankle bracelet on March 20th, 2021. The man at that time was very helpful and even sized the bracelet around my ankle. We even joked about my legs at the moment. I paid in full for my ankle bracelet that day. Since then I have returned 3 times due to the links in the bracelet coming apart. I have taken off my bracelet at night time and for showers to prevent any more breakage. The first 2 times were no issue, but the third time both employers were extremely rude to me after I simply asked what my options were as the bracelet was less than 5 months old and it already broke 3 times. They both called me a liar, told me they would have to start charging me, that gold just breaks, that it’s my fault because they gave it to me new, that I was informed it was a hollow bracelet (meaning it’s more likely to break) yet they were still selling it at a high price, and one of them even laughed in my face. He even told me I was the only one complaining. I have been buying jewelry From this place since I was a teenager. I have earrings and necklaces that are still solid to this day from their store. Only trusted them with gold jewelry, so to be spoken to and treated in the manner that I was was not good business or a positive reflection of their business. They apparently have no policy or Good customer service. It may not matter to them, but they definitely lost my business and I will make sure that I leave this review anywhere I can.

Felix Andino: Good prices on gold and repairs. Ask for Chan.

Carla Perez: Simply the best he just hooked me up w them discounts

Raymond Rodriguez: Great store grew up buying my jewelry from here

Janely Rodriguez: I Love this place been buy jewerly from this place for 10 years...I can say my favorite store ❤

j “HeartlessDaBoss” wilkins: They are well price and willing to work with you

shelly: Please be aware the man sold a pocket book and it was to heavy for my daughter to wear so I tried to exchange it for a smaller one and the policy was 30 days and it was one week he didn't want to exchange it at all . Don't buy anything from here because they won't go by the policy . $40 down the drain .

Elaine Lamson: Not much inventory, but the replaced my watch battery just fine.

Jessica Santana: My husband and I visited the Eastfield mall location to get an anklet repaired. We had misplaced the receipt, and Veronica went above and beyond to find the purchase which was done way back in December. She doubt and was able to process the transaction and she did it with such patience and friendliness. We definitely had a great experience. Thank you Veronica. You rock 😉

B: Best most helpful customer service I’ve ever received if you need any jewelry please go there

Jason Brown: Staff here are super friendly and kind to all their customers

Angel Rivera: Waist of time from the customer service department to the store worthless saying they have products in stock then you get to the store and the rep says she hasn't seen that product on her shelves for over 4months so who is updating your inventory!!!! ridiculous 45 minutes drive for nothing .....

Scott Kenny: Veronica is the manager and one awesome lady and Destiny is fantastic also I buy almost all my jewelry there they stand behind what they sell and will bend over backwards to make sure your happy.

DivercityFN: Great wifi if in the mall

Nangwaya 8thMindChannel: Very nice watches .I got good deal on a nice Citizens Watch.

Yolanda Knap: She was above and beyond amazing

Eric Shaw: Great store and great employees

Mark Conpollo: Great service, my girlfriend is very happy with her diamond ring.The service was great.

Mark Anthony: I love this jewelry shop, Kay Jewelers is the best place to buy a diamond ring, everyone was very helpful, and very informative about the jewelry. I highly recommend this Jewelry shop.

Priscilla Cage: Awesome

Tony Letendre: It was closed.

Thomas Rooney: Very nice people here and quality jewelry!

Elizabeth Conrad: I bought one thing from this place. The warranties are iffy because basically they cover anything that’s broken but it does not cover lost or stolen. Depending on what jewelry you bought. However Monday through Saturday they are only open until 7 PM not 9 PM. Just went to go buy something today and online says they’re open until 9 PM. I think they need to update their times since they close apparently at seven. I got here at 8 o’clock at night and wasted my gas just to find out they were closed. Don’t bother calling they don’t answer their phones. Other than that their jewelry is very good. Just some of the staff are not. I do believe their staff could be trained better on explaining certain things.

Journeyforautism Kaur: Very nice jewelry ... friendly staff

juan vargas: Very professional

Carlos Resto: Very helpful!

Ed Lafrancis: Friendly helpful fast repair of my fiance chain under warranty

Andie/Ed Massachusetts: Awesome!!