Best Ski Repair Service Springfield Near Me

Ab Bc: BUYER BEWARE - do NOT waste your time here. I have recently moved from out of state and am no longer with a local ski shop. I drove a half hour to stop in and grab a pair of boots and bindings hopefully during the end-of-season sale.A short man with a large beard approached me, after coming in from the parking lot (whom I passed walking into the store). I asked him what he thought of a Salomon boot and he immediately told me his boot fitter was busy waxing skis, not to waste his time, and that to try a boot on would be $25 dollars if he "even had my size," in a rude and accusatory manner. He then turned his back to me immediately, walked outside to the parking lot, and continued smoke a cigarette and talk to a woman in an Acura.I am not sure what I did to upset him so much, our interaction was solely based on me asking him about what he thought of a boot. I told the cashier to notify the store owner of this poor experience. She was red in the face from embarrassment having watched this entire interaction. She advised me apparently this man was the owner.I just came from a ski trip out west and had several wonderful experiences with boot fitters getting educated on what equipment work for me. I wish I just bought out there and bought a bag and paid the extra luggage fee. I gladly (and thankfully) will not be spending money in this place for someone who cares so little about customers. I have built many great relationships with store owners/employees in the past, relationships based on the love of the sport of skiing. Clearly, this guy must be a ski collector who expects customers to pay him for the privilege of looking at items. What a shame. Avoid at all costs.

Martín Requedi: Nice place and cheap if you rent for season

Jayson Payero: Terrible customer service. I dropped my board off for a tune up and wax. When I get home I noticed my board is warped on the other side of the bindings. Was told I don’t know what I’m talking about and refused to take any accountability for ruining my board.

Amanda MacArthur: Wasn’t able to find kids boots at the places in Longmeadow and Wilbraham, and they had great options here and were able to get fitted etc.

Kevin Zorda: Excellent service from Connor in getting new ski boots for our daughter. She’s a smaller size adult boot and he helped her find the right fit. As a Ski Patroller I appreciate the great service, knowledge and his patience finding the right fit.

Taylor Abbott: VERY PLEASED WITH THE CUSTOMER SERVICE. STAFF IS KNOWLEDGEABLE AND HELPFUL. I NEEDED ALL NEW SKI GEAR AND THEY WERE ABLE TO PUT TOGETHER A NICE PACKAGE FOR ME. HIGHLY RECOMMEND CHECKING OUT CO SKI AND BIKE. GREAT BRAND NAMES AS WELL!

stacey shields: Great prices, great service! Granted, I had researched plenty before heading out to buy, but I was glad I was shown alternatives. Ended up with a boot I hadn’t even considered, and cheaper than the one I originally thought I wanted.

Brian Serewicz: EXCELLENT!! The people there really know their equipment! Great place to buy skins or bikes or accessories!! Great people!

Matthew Collier: Very friendly and knowledgeable staff, and a great mix of gear to choose from. There's something for everyone here.

Agusti N: Pathetic service. Ordered an item, they sent me an email one week later telling me they didn't have in stock and never answered me again. Now i dont have my money or my item. Worst shop ever

Cristina Gago: Super reasonable prices on adults seasonal ski rentals

Jennifer Routier: The staff was very friendly, helpful and knowledgeable. They were able to find bikes that suited our needs perfectly. They had accessories in stock, built, and installed it all for us! Quick and timely with getting us in and out and getting our bikes to us. Thank you! Would definitely recommend.

Joey Mandarino: Went in for mens snowboard boots after not being able to find boots but having a great experience in the Dover location. Incredible service, had all my questions asked (and then some). Got tips on lacing boots, snowboarding etc.After a few pairs we didn't find a good fit and instead of pushing me to buy suggested I look elsewhere and gave me tips on what to look for what is a good fit.

Daniel Kang: Got my snowboard there, good service and knowledgeable.Fair price for their gear in mid season.

Jason Ellershaw: This shop is amazing! Our family has been skiing for decades now and they never let us down here. We went in for our kids and the staff was extremely helpful, friendly, and pleasant. They don't try to up sell you on skis or equipment that you don't need. They all enjoy the sport and simply want you to enjoy it as much as they do. Local business for the win!Keep it up!

Ron Lassonde: My girlfriend and I went in just to look and gather information. Upon entrance to the store we were immediately greeted by a pleasant woman who happened to helping out another customer at the time.I explained to her that I needed undevided attention of someone who could educate me on the proper skis.She promptly turned us over to Matt whom of which I would I definitely conside a skiing aficionado!!Needless to say I quickly converted from a looker into a buyer!!

Eva Beder: I just came here today and was damn shocked at the inventory. It was awesome. Very nice selection of skis. And I found my dream skis!

Nicole A: Wonderful and caring staff. I have been going to CSS for years for all my snowboard needs and they always have quality gear for a great price. Support your local shop!

Mat Goebel: Came here with a problem with my bike tire. Was planning on buying a replacement, turned out it was a 30 second repair and they refused to let me pay. When my bike ACTUALLY needs repair, I'll bring it here because they're honest.

James Lacroix: Owen took care of us!!!Excellent job won't go anywhere else

michael S: Really nice people friendly and helpful and understanding..

Terry Moreau: Bob was great!! Friendly, helpful and attentive. Very knowledgeable staff.

Daniel Reis: staff did not wear masks. I guess maybe that's legal now in East hampton. but still.... anyway their bikes are not out I guess because of the pandemic yes they haven't been able to get stock. I don't blame them for that. but it looks more like a ski clothing shop then a bike store and certainly there are no cross-country skis. looks like they have a fair number of downhill skis and boots and such. mittens and gloves were expensive some are high quality and some are not. not the best ski place I've been to and not the worst.

Chloe Vilain: Great experience skis, boots, and winter gear. Staff was knowledgable and incredibly helpful, going out of their way to get what I needed (special thanks to Leo) and excellent communication too.

Chris Daniele: Incredible staff, very friendly & helpful! They set us up with great gear and we look forward to shopping with them again.

Steve Lemanski: I have been a customer of Competitive Edge Ski and Bike in Easthampton MA for many years. The personal attention of their staff to help outfit my daughter with ski equipment was incredible. When leaving we had such a sense of satisfaction. As my daughter is an adult now, this was her first pair of skis and boots she personally paid for. On our ride home she stated how fun and pleased she was in her purchase. Thanks Jim and staff for making the ski equipment purchasing process such a pleasurable experience.

Mi X: Great experience, no pressure to buy from them and good advise

Olivia Clark: Grew up going to this place for snowboard gear. Today I called about a wax that I used to purchase from them. The woman that answered was friendly but didn’t know what I was talking about so she put me on hold to ask one of the guys. Then a guy picks up and is very short with me and completely unhelpful. I was pretty shocked because this isn’t what I used to experience, but good to know calling them for assistance is useless.

Trina “tr3” 413: Beautiful day it was for a walk there..lets get it ppls time to get out n walk ...😁😁

Jason Urban: Been going to this shop since I was a kid and I think all but one set of skis has come from them.My experience was no different this time. Same guy helping me after all these years, I told him how I planned to spend my time on the slopes and he pointed to a pair of skis that I was thinking of after doing research. To top it off, he gave me a great deal on them and had the bindings mounted and skis tuned in less than an hour. Seriously premium service!Knowledgeable and straight forward, this no nonsense shop will get you good to go in no time!

Matthew Green: Super knowledgeable. Got ski boots properly fitted.

Mikolaj Janusz: They have 4F winter jackets and pants which I love. A lot of skis, ski shoes, snowboards, and clothes in the small, two-floor store.

Vincent Hogan: Positive:Professionalism,Quality,Responsiveness,Value

Mark Jarvis: Would not recommend at all.

Sam Henry: Good selection of ski gear, friendly and helpful staff.

Gail: I have been a customer of Competitive Edge Ski and Bike since they first opened their store down the road from Mt. Tom many years ago. I have always been extremely satisfied with their friendly, helpful service, and great quality skis and clothing. I bought a pair of Atomic skis last year and I absolutely love them. They always know how to fit you to the right ski for your skiing ability. Today, I bought myself a new ski outfit and I can't wait to wear it on the slopes next week. I was very happy with the help that I received picking out this new outfit and the price was great. I highly recommend that you shop at this wonderful store!

Kristen Bonkowski: Have shopped here for most of my life, Jim has always had fair prices and quality ski gear. Excited to try out my back country gear!

Wendell Pennell: Great place to pick up something warm.

joseph riendeau: Great Quality clothing, winter gear! My favorite place to buy warm winter jackets. Friendly, knowledgeable, courteous staff.

Damian Cote: A local owned and operated shop. Owner is great and very helpful. They don't sell junk here like you find at the big stores.

Kevin Laurent: Great.

Craig Wurmnest: Friendly knowledgeable staff. Used them for over 20 years with no issues.

Roger Gladue: Great place for snowboard equipment and the staff is friendly and helpful!

John Bates: They know their products and they know how to demo them properly. Great buying experience.

Meg Ry: Helpful and knowledgeable staff

Jeffrey Wurmnest: Always friendly, very professional.

Joey Marsalisi: Great local knowledgeable shop

Ashley Phelan: I don't typically write reviews but felt compelled to write a review after our experience with NES&S. We rented skis for the weekend for my husband, myself and two young girls. Skiing with young children can be a bit stressful. The renting process was smooth and seamless (even during COVID - and nothing is smooth these days!) and it was a pleasure working with the staff. Highly recommend rentals at NES&S. We will definitely be back.

Garth Hastie: Top rate equipment. Knowledgeable staff and very attentive

Jonathan Ferris: They were very helpful and understanding with beginners.

Bob Casey: Good service and selection with helpful folk, not to mention my snowboard feels like new after a tune

Joe Marsh: Terrific customer service! This place really cares about customer satisfaction and they have both great consignment and new equipment! I will definitely return here for my next ski/snow equipment!

Joe Eilert: Amazing customer service and a deceptively large store with a good selection of ski equipment. Have rented wetsuits here a few times too.

Tom Zimmermann: Super friendly service and competitive prices.

Eric Anderson: Very Friendly and helpful staff been going to see Dave for over 2 decades this place is great!

Jeremie: Great service, knowledge, and equipment!!!

Alex Potashinsky: Got new skis at the end of the season for a great price. They were not pushy and were truly interested in putting me on the right ski. They had recommendations for local mountains and knew of great ticket specials. The selection and sales were better than most surrounding shops.

Adam Dallacorte: Awesome place, everyone is very friendly and helpful and I got a new board and bindings fixed up at a great price!!

Richard Conforti: These guys are the best. I've gotten both scuba and ski equipment from them and they always take great care of me and my equipment!!

Harry “Chip” Elliott: Fantastic shop for scuba and ski. Great scuba instructors. The owners are patient in answering all questions and do a great job in guiding the novice in what the best ways to purchase equipment. They are NOT pushy nor do they try to oversell or push you to buy the "best."Their prices are great. Most of the times better than shopping online, and with NES&S you get personal attention and support a local business.This store is a great place for scuba and ski, and the customer service is the best I've experienced in Connecticut! Do not hesitate to become a customer.I am not employed by this store nor do I have any financial interest in posting this review. I am just a VERY HAPPY CUSTOMER. :)