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1. Parsons Sewing Connections - West Springfield
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ยท 29 reviews
2005 Riverdale St, West Springfield, MA 01089
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Deborah Jordan: Ann Marie custom embroidered our family Christmas stockings- They look wonderful!
Maria Paulo: very helpful ๐
Nathan Taylor: Anne-Marie helped me soooo much today on the phoneโฆ an incredible knowledgeable business with a seriously kind staff!!! Thank you again miss. :) I think I may finally be learning embroidery!!!
Diane Houle: I went on the website to find out about classes, but it hasn't been touched in over 3 years!
Bill Wendry: My wife's "go to" for sewing machines and supplies. She loves it there !
Kathleen bessette: Very unwelcoming, person at the counter was very rude. I would never recommend this establishment.
Carolann MacMaster: Poor horrible. Broke my serger. Wrong plate put on, did not tighten other screws, tension set wrong. After machine was sent to another repair shop, my credit card company is refunding me my money.
Scott Wark: I was looking for a Custom Embroidery shop,AND I finally found (Parsons Sewing Connections)!100percent glad I did .I called them all they couldn't do what I needed done?When I spoke with them at Parsons Sewing Connections the woman said that they could do it bring it in and I would take a look and see if I could do it.I got in my car and went and spoke to her and showed her what I was looking to do and she was (very nice and I could tell that this was the place she knew her (-hit she looked at the jacket and what I wanted and took my information and said I will have it done in a couple days. (I got a call 2-1/2 days later and said that I have your jacket all done I said oh great. I got there and I was Amazed at what she did!(100%)satisfied with her work ๐ชshe even went out of her way to install my name and Hellcat logo. And added the Red ๐. (I'll recommend ๐Parsons Sewing Connections 100% .Thanks so much for your Excellent service ๐๐to this place.(ScottWark). Yes it me again I love what Annemarie did on the jacket above I had to have he do this jacket and she hit it out of this planet she dose extremely good ๐work 100percent to Parsons Sewing Connections.
Leslie Sharr: The lady was honest and told me I may have wrecked my Brother machine which I got from Amazon. But I didn't! She fixed it for a very reasonable price and within a week. This looks like a nice place and if I ever decide to replace my current machine I know where I'll be going.
Patricia: Wonderful place to buy sewing machines and to get them fixed!
Sarah Tompkins: I always enjoy going to Parsons. The staff is helpful, the store is neat and everyone wears masks.
Paul Rainville: Best place to go and get your machine fix
Josh Mattice: Originally my wife called another company but they treated her so poorly that we decided we would never go their so we looked for another place. We found Parsons and they were SUPER FRIENDLY!Prices were on point. Service was prompt. Would definitely return to Parsons.
Kara Ribeiro: Always professional and thorough. Most recently, they tuned my machine in less than 24 hours so I could have it back before the state went into quarantine.
Christine Osterwalder: I was having a persistent thread tension problem with my machine. Despite my best efforts, which included reviewing the manual, YouTube videos, and troubleshooting steps, I was unsuccessful at solving my problem. I found Parsons Sewing Connections on the internet and called to book an appointment for assistance.When I arrived, Jane took me through the problem-solving process step-by-step, showing me multiple reasons which added up to my problem, and then taught me how to better use my machine. I am so excited to have found such a great resource of sewing experts and supplies! I will definitely be back for sewing machine maintenance, scissor sharpening, as well as further instruction.
Lauren Tauer: I always bring my machines here for maintenance and tune-ups!I recently visited for a lesson in using my serger. Thanks to the guidance and encouragement I received from Parsons, I successfully troubleshooted on my own after changing out the thread for a project.
pauline hunt: I have Never been disappointed by Marlene or her staff. Always helpful and interested in how my projects are coming along. I am looking forward to up coming show and tells. Sewer's are facinating people. I learn from them they comfort me we are kindred souls. I cannot think of a better place to meet them. I own 2 expensive machines. I trust the service.Pauline Hunt
Pack 507 Cubmaster: no matter how bad I thought it was, Parsons figured it out. LOVE this place.
Exe Gamer: Just giving 5 stars to random places I'm bored ๐ ๐๐ฏ๐๐ฏ๐จ๐๐ค๐๐ง๐ท๐ค๐ท๐ค๐๐๐๐น๐บ๐ป๐ฐ๐ก๐ฟ๐ป๐ฟ๐๐บ๐ต๐ฐ๐ฎ๐ท๐ง๐ต๐๐๐๐ฎ๐ด๐ง๐๐๐๐๐๐ต๐
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catherine nicoll: Ladies there are great and so helpful on any questions i have had. Sewing machines to Embroidery machines always helping with sales to service. Happy 4th.
Victor Gomez: Great place for beginner and pro,I enjoyed my first sewing class.The ladies there have many years of experience.Thank you Jane for teaching me a new skill.