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Tile store
1. Best Tile Springfield - Springfield
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· 31 reviews
911 Belmont Ave, Springfield, MA 01108
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Brianne T: I can’t imagine anyone giving this place a bad review. Every single one of the workers are kind and always greet you with a smile! The environment is clean and welcoming aswell. I don’t know of anywhere else that has such amazing relationships with the contractors they work with.
Rick Anderson: Outstanding service, great choices. Staff helped us with four distinct full floor home projects, and in every instance have been responsive and resourceful,
Daniel Oaks: After 45 minutes of being in the store, not one person acknowledged my presence. I looked for a mirror, and I did see my reflection. So I definitely am still alive and not a ghost. When I did ask for help after 40 minutes of walking around the store, I was given an attitude by an associate. I’ve been to so many tile stores in the past few weeks. I have never experienced anything like this. Great assortment of tile, but terrible acknowledgment of customers. I stood at the counter plenty of times, no one said hello or that they would be with me at some point. Would absolutely never come back. I don’t mind waiting, but to completely disregard a customers presence in the store that wasn’t very nice. Try walking into a floor n decor store, even if the associate is with someone they will most certainly greet you with a kind smile and make sure someone will come to help you as soon as they become available.
Frank Nataloni: Always the latest in tile colors.
Aidan Kelly: Hands down the absolute best source for all things tile. Best design team, best salespeople, best product selection, best installation products, best accessories, best employees... Best Tile!!!And they're dog friendly
Judy Dudley: Great store- wonderful selection of products and knowledgeable staff. Karen was amazing! She helped us every step of the way- from tile selection through installation (which we were doing ourselves and needed lots of help!). She was extremely patient and eager to help. Amazing customer service! Thank you Karen!
Jacob Dunbar: Amazing service And good attitude 😁
Soul Journey: They don't acknowledge people of color that come into this store. Don't bother.
Sharon Gagnon: Karen is so patient and knowledgeable! Love the personal service! It is hard for me to make decisions and she is so supportive to my many questions!
Desiree Jean: Alyssa was so wonderful to work with at Best Tile! Hands down great customer service. She was so knowledgeable about the products and super helpful in assisting with my decision making. Best of all, she did it with a smile on her face and a genuine friendly demeanor. Thank you so much for all of your help!
Ken Manning: Best tile has everything you need for tile projects. Great selection of products to choose from and as always friendly service with a smile. What more can I say , best tile is always a good investment for your home or business.
Julie Brown: We are so happy with all the tile we purchased for our new home. The process can be overwhelming. Trying to coordinate flooring, shower walls and floor, and the walls around the soaking tub, Sarah’s knowledge and advice made the process exciting and enjoyable! We can not wait to go back for our next project, the kitchen!
Pamela Griffing: Truly is the best tile place! Wish we had started here. Everybody is friendly and helpful and funny . A pleasant experience and I know I have the best design for My space. Highly recommend Chad. He was amazing!
Wendy Freels: Excellent Service, selection: Ana helped me with great suggestions to choose a palette for our downstairs bath; it is absolutely beautiful. It was a DIY project but we weren't talked down to as we were in another tile store. Each time I went in for grout or to order more tile, Alyssa was a great help. The staff are all friendly, seem very knowledgeable and care about my business. I definitely will be going back for any additional projects.
L Borden: I Love Best Tile!!!!! Have used them 20 years now. They are head and shoulders above the rest in Western Mass. They have a Fall sale of 15% or 20%. They also have a year round Veteran's discount with ID. The staff are knowleable and very helpful! The selection is Huge! Must see to Believe. Highly recommend! I worked with Sara whom I adore. An Appreciative customer! Lastly, They deliver your tile for $75.00.
Laura Wagner: Phenomenal service !!!! Worked with Karen on our house project and she was so patient and helpful!! Karen helped us pick out all of our tile (kitchen/ 2 bathrooms) and we couldn't be more pleased with the results. We're forever grateful!!!
iguana lynn: Beautiful tile and awesome staff
Dorothy Theriault Smith: Best Tile has a large variety of beautiful tiles and friendly, knowledgeable Design Consultants.
William Johnson: Smart people and product. Good service and advice also.
Gloria Eagan: Large selection of just about any tile you may be looking for. Working with Cara made my visit a pleasant one. Her attention to color & style was so helpful in making my final choice.
John Dula: Good selection, quality, helpful and easy transaction.
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Tile store
2. Cortina Tile & Marble - West Springfield
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· 39 reviews
1645 Riverdale St, West Springfield, MA 01089
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David Hosmer: If you need tile and want to deal with the most knowledgeable and professional team then you need to go to Cortina. Lisa patiently helped us narrow down our choices until we found the perfect one for our look and budget. I won’t go anywhere else for tile! Thank you!
Geo Y: Great staff. Thanks for all your help.
Chris Kotowicz: Everyone there was excellent to work with and helped us where we needed direction. If you're going on the weekend it's recommended to call and make an appointment.
Christina Elman: Great service! The expert we worked with saved us from ourselves. The installer they recommended did a great job and was reasonably priced.
Frank Nataloni: Beautiful family business and wonderful selection of tile. We recently created this beautiful bathroom with tile from Cortina.
Tom R: Very nice, helpful staff 👍
Trip Wadleigh: Great group of professionals! We had a fantastic experience working with them. Highly recommend.
yadin mor: I highly recommend Cortina Tiles. They did an amazing job tiling most of our main floor. The outcome is beyond our expectations. They are highly skilled and professional. They showed up on the day scheduled months before and stayed on the job until it was completely done. The main reason we chose them was that they do the work themselves and not hire subcontractors like most tile shops. Overall excellent experience.
Emilia Janik: We are doing a renovation and were looking for a place to buy tiles. Went to a couple of different stores and ended up at Cortina Tiles. We ordered our floor tiles, went back for bathroom tiles and I will be back for kitchen backsplash tiles for sure. Love this place! Great selection, easy to browse around, really nice stuff, and I especially want to mention Fiorella, she helped us with all our tiles, extremely helpful and knowledgeable. I would highly recommend Cortina Tiles to everyone who is looking for new tiles. Look no further. This is the place you were looking for!
norman jacques: Great products. Nice staff. Hold on to your wallet tile is expensive.
David Holloway: They couldn't be more helpful or knowledgeable made our selecting our tile our tile just an easy endeavor
Meaghan Rydzak: Wonderful customer service and extremely helpful!!
Marisol Mateo: Wonderful customer service
William Wisniewski: Had exactly what I needed! Friendly fast service!
Susan Melchin: Cortina Tile is one of the most knowledgeable, informative, friendly companies I've ever worked with! Fiorella is fabulous and Claudia too!My floor tile and back splash are beautiful! I would HIGHLY recommend using Cortina Tile to consult, purchase AND install your products! I am a very happy customer! I never write reviews, however this is an exceptional company worth noting.
Steven Lachowetz: Not your typical tile store, higher end merchandise but beautiful stuff
VK V: Been shopping here since 15 yo, now am 33, Best people and place, my small comp name VkProTile.com love working with tbem, and alot options
David Randall: Knowledgeable staff quality products. Extremely helpful
Ann Michalski: I have used Cortina Tile for several projects. Fabulous selection and great service! I went into their store with an idea of what I wanted and Lisa showed me exactly which tile would work. Made my shopping experience very pleasant...no stress! Thanks, Cortina Tile!
Franco Frare: It's the best
Audrey Mercado: I was really impressed with the entire team from Cortina Tile in West Springfield, MA. Everyone from the people at the showroom to the guys that came out to do the install, tile, and grout were professional and efficient. It’s not often a contractor does great quality work AND the price is fair. All of the guys that came out the home were super friendly and very tidy (no bumps to the walls or marks on the floors). If you need any tile work, I would highly recommend Cortina. Also, a great way to support a local family run business!
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Tile store
3. McCarthy Tile - Agawam
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· 6 reviews
1140 Springfield St, Feeding Hills, MA 01030
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Becc Abban: If I could give them a zero I WOULDD! called them to let them know several things in my house was missing after they left . An Amazon Alexa & My daughters ipad. Now they guy who answered told me he would figure it out and let me know. Left my name and number and he ends up calling MY FATHER ! (Who paid for all repairs to my carpets) saying I threatened to call police WHICH I ABSOLUTELY DID ! No one should be paid to come steal. They lost business from me as well as my father who owns 5 property’s and always used them !!! (Property’s that we’re vacant ) mine was not and they stole. I filed a police report but could not complete it due to owner not giving me names of people. DO NOTTTTT USE THEM!! Also they completely covered a vent and threw out my vent cover very sloppy work. Was drinking on the job due to empty bud light limes in myTrash as well as using MY TRASH CONTAINER to throw away nails extra carpet etc. I paid for them to rip up and take away and this is what they did. When I told them they cover vent they took all day to come back just to not want to come in knowing they stole from me cut very uneven. Also told me the excuse “we might have thrown away” the stuff I was missing. Excuse me ??? Threw away an Alexa and iPad ?!! I don’t think so! Very unprofessional whole family is nuts. If you like your stuff DO NOT use them because they will take it! Super unprofessional.
Jody Boucher: Family owned, always willing to help, prices are competitive
JERRY CHAMPINEY: Within two years carpet started to wrinkle call number of times said they would correct do not recommend
Iain Spry: Overall an excellent experience! We had a little back and forth deciding on product due to back orders but once product was delivered to them, Mark and Lance pulled out all of the stops to get all three of my rooms installed over the first possible weekend! Installers were professional, on-time (a rarity these days) and got the jobs done quickly and perfectly first-time. Highly recommend to anyone!!
Andrea Desrosiers: They installed my kitchen/dining room floor and it looks amazing! What an incredible transformation! Not to mention that the staff was super friendly and helpful! I would recommend them to anyone and everyone looking to get quality flooring for reasonable prices! I loved it so much, they are now working on remodeling my bathroom as well! Will post pictures when done!
Steven Redman: I had them install carpeting in my hallway and two bedrooms. They did a horrible job. I do not recommend them at all. They cut the rug too small and left a 1 inch gap from the floor trim. Also, in both rooms the hallway carpet can be seen when you close the door. I should have known something was up when they would not let me watch them while they were doing their work. When I pointed it out they said there was nothing they could do. Home Depot does a much better job.I do not recommend them at all.
