Best Adoption Agency Worcester Near Me

Kelly O'Dell: I am a birthmother who used these services. Since the rebranding of Lutheran Services as Ascentria has taken place the thoughtless nature in which they treat birthmothers is sickening. I have been reaching out for years after my open adoption updates suddenly stopped coming. I was told my contact person might have changed and they maybe made a mistake but they dont know. In the mean time i have called, emailed, facebooked all of it and they never call even after asking for my number in a facebook email, which i have given numerous times. I urge all birthmothers to use a more caring and honest agency.

J l: I've probably spent the better part of the year and a half deciding whether or not to post a review about this agency. I was a adoptive parent through this agency and while I do feel that comparative to other agencies their cost effectiveness for the work that they do is more beneficial, the service that I received was lackluster. without going into legal details for privacy reasons, I will state that I adopted a child through their agency and unfortunately found myself on the other side of an issue where my spouse became identified as an unfit parent. I allowed various agencies to get involved and conduct an investigation into that situation, but also into my ability to be a single parent. I have been cleared from several outside agencies and provided with documentation of that. When I approached Karen, the Director of the program, I was met with a great deal of resistance, evasion, and ultimately deceit. Their explanation to me was that the birth family no longer wanted to have a relationship with me and did not want me to parent their child. I ultimately discovered that this was not correct via direct confirmation from the birth mother and had filed numerous complaints Against the agency and the individual responsible for my adoption as I felt she provided a conflicting role as an agency mediator and a parent advocate. My complaint mainly has to do with how the agency dealt with the issue at hand, the level of deceit to me, and their inability to appropriately close out a difficult situation for all parties. I have since contacted numerous administrative leaders at the agency to request a meeting in order to understand their decision making and get some closure after a year and a half of some intensive therapy into that situation. Those attempts have gone ignored. I do not leave reviews lightly and I do still believe that this agency provides a valuable service for their cost, but in the event that you feel you may need an advocate who will focus on your best interests, I do not suggest utilizing this agency as I believe they will always have the agencies best interest in mind and not the adoptive parent. I have been fortunate enough that through our own communication, the birth family and I have been able to process some of our grief and feelings which has been therapeutic on both ends and that is no thanks to this agency who was paid and should be providing that service in order to provide an appropriate social service regardless of a situation. It's been almost 2 years and I still have not received any response to my attempts at having a productive conversation that was assessed in some understanding regarding the decisions that were made in my adoption journey. I find that very disheartening and poor service provision for an agency providing social services.