Best Bank Of America Worcester Near Me

Monica Rugg: Worst bank! Takes 45 mins just to do a deposit. 1 teller on the 4th!!!!

Farzana Darwsihi: Worse customer service

Melissa Perro: The lines are ridiculously long. With only 2 tellers working every single time I come in. It is so disrespective of your clients time. Very frustrating!

Guanako SV: Hablan español las cajeras

Tim Carty: Consistently one of the worst banks on the planet. Understaffed always no matter what branch. Bad hours. I have to go for a business my company makes deposits for. Unless you might need international banking there is no way you should use this bank.

Douglas Quattrochi: I have a small business that was badly impacted by the pandemic. When I ran out of money, Bank of America started charging me "low balance" fees. Other local or online banks don't do that, so I opened a new account elsewhere (Capital One, Cornerstone, lots of options). But to complete my move, I have to close my Bank of America account. I went into their branch today. They wouldn't let me close out. I learned they don't allow small businesses to close their account at the teller, over the phone, or online. You must close by appointment. And the next available appointment is 12 days away. If the delay crossed a statement balance (which thankfully it doesn't) I could easily be charged another fee. To try to discourage me from going through with the closure, they said once I close my account, if anyone tries to debit or credit it, they will reopen the account and I will be charged more fees. Also, I will have to schedule _another_ appointment to close it a second time. They're wielding inefficiency as a weapon to keep me hostage. My advice is not to start. Open your accounts at a local bank or online. For instance, I can open and close business escrow accounts at Cornerstone across the street in three minutes. I am giving Bank of America "two stars" instead of "one" because, in light of recent events at Bank of America, I'm just glad this branch didn't try to have me arrested.

Nawras Mansi: 2 hours of wait time to reset the online banking what kind of bank is that ?

Hilary Doyle: There must have been a big change here since these other reviews. This was the best bank experience I have ever had. Someone very kind named Stephanie helped me immediately despite a long teller line. She got me all set for the meeting and new card I needed. She even took the extra time to teach me how to use a digital card at the atm. I was in and out in 10 minutes!

Himan Namdari: Great customer service great help one of the agents here named Dennis help me out and I also wanted to take the manager in charge when I was there great people great banking system all I’m asking is to get it easy on specifically international student to open an account because I think as a PhD or undergrad and grad student you are one of the most trustable non-resident in United States

janelle chamberland: I just wanted to say you have the most wonderful doorman! He was so kind and helpful.

katherine kobel: Every month they seem to make 100.00 off me with overdrafts for 13.00 and I don't even no why I get it taking out.i dident ok amazon to take 13.00 3 times a month I've called and called.and still it happens.im getting ready to change banks

Anhdao Darcy: The worse costumer service I have ever been. I met an associate banker (Etieva) for the notary and she was not helpful. Very disappointed!

Brandon King: Does not follow up regarding potential service limitations.

Loni Cocka: They sock

Kenny Le: Worse customers services that I ever experienced in Worcester, Ma.You better find a different Banch location unless you got no other choice.

Youness Wahid: One of the Worst locations I have ever been too. Forced to use location for business banking but at this point really considering driving an extra 15 minutes to avoid the rude Managers and staff.1.. ATM is never working, hardly ever more then one teller at a time and the Managers would just stare at you without offering to assist you or helping out the tellers to expedite the line. For such a centralized location it operates as if there are under staffed and without any management experience.

Abdul Salam Almadani: I want thereWaiting long time than no one try to contact meHowever 2 persons were before me and 2 persons come after me and enter before me

Sarah Mehdizadegan: New ATM machine has a technical issue, consider yourself warned! It takes your cash and gives you the message: this process cannot be completed and leaves you with nothing. Good luck proving anything after that!!

Pedro Rigney: Awful awful awful. I have multiple Banks and I have different accounts. Some employees just dont care . Told them I'd be switching to DCU.

David Nader: Exorbitant fee to cash a check from their own bank if you don't have an account there yourself.

Juan Frontaan: I waited there just to do a simple thing and they told me to sit down and forgot about me while taking care of others who came after me. After 45 minutes I got up and left. No one even try to help me.

Maria: If I could give zero stars I would. Your manager is great and 1 female staff member, but ALL his staff are rude, they behave as if you’re bothering them by them doing their job. Your job is to exhibit high quality customer service and they not only make you feel uncomfortable but they definitely seem bored, irritated. Will this review get me anywhere nope, but I’ll feel better as your training their teaches no manners at all. The security guards are ALWAYS the nicest people at this bank.

Todd H: Sign says it's open until 5 on Friday. 4:38 now. It's closed. No sign on the door about new hours.

Liv Wallace: It took me two weeks to schedule an appointment. I understand that times are tough with Covid, so I was fine with the wait period. I also called customer service to confirm I would have everything I needed. Went in today and immediately was turned away because I apparently need a parent to sign off to separate my account. I’m 19, almost 20 years old and should be able to have a say in my bank accounts/money. The most frustrating part is when I called to confirm everything I made sure to ask if I would need a parent with me for the appointment, and I explained exactly what the appointment was for. The response: “no ma’am, you won’t need a parent to do that. You just need to schedule an appointment”. Well now I have to wait until the end of the month because I had to reschedule. I’m extremely disappointed with this system, the lack of communication, and the unnecessary difficulties with scheduling an appointment for a seemingly small issue. If I had been told from the start that I would need a parent with me to sign off, this wouldn’t be an issue. But here we are.

Ceelia Aubin: Witnessed horrible customer serviceA woman teller there is very brute and crude to customersThere was horrible service no assistance and some aweful behavior witnessed at this bankWill not be returning

See Thelite: My friend was harassed ignored and cornered and not allowed to leave until she demanded she be allowed to leave over a cashiers check. I do not reccomend this branch to ANY ONE

Lee: Hard to get questions answered during covid.

EFreeze: Very good customer service. Many branches are closed currently due to covid but they are doing their best with the heightened number of customers, very professional and helpful staff.

Wendy Walsh: Simply the worst.

Agnieszka Mikolajczyk: The worst customer service ever! They never answer a phone. They have already cancel my appointment for many time last minute! Not recommended!

J. Sánchez: Very disappointed!! Very poor customer service. Definitely not recommend this location to anyone. The customer in front of me was denied for service just because the person didn’t have a bank account with them. CAN SOMEONE EXPLAIN THIS. Although the personal check he was trying to cash out was from Bank of America. I’m switching to another bank just because the customer service here was gross to another customer. UNACCEPTABLE.

Katia Wanzeler: I was there today and I loved. They gave me a fabuloso attention, I was seated for a very short time when one of the managers assistente, a very young man named Thiago, helped me, he was very kind and professional , I am totally satisfied. Thank you.

Yung Chan: Staff was standing and talk without helping customers. Only 2 windows opens.

US Car Hauler Inc: Poor customer service one teller

Juan Carlos Rodriguez: Bad customer service.

Michelle “QZA” Kirley: Two drive through ATMs and two walk in ATMs. Full service banking.

Debra Russell: Polite, knowledgeable, and helpful people to help customers with financial products which they need.

Mihhail Berezovski: Good BoFa office. Helpful.

Naveen Naveen: The worst Bank experience I have ever had. I was promised many things when I was made to open an account and none of it was met. The Indian lady who said would help me open the account did not do anything she said she would. She was full of attitude and not helpful at all.Not a good branch for Bank of America to open an account. I expected a lot but was totally disappointing!!!

Paloma Vitória: Hello, I wanted to know at what age I can open a count and make a card

Alejandro Felix: Asked a teller about opening a new checkings account with them and the promotion they were running. They seemed annoyed at me for even asking. Won't be doing business with them any further.

Josiane Ferreira: I'm Brazilian and I needed to ask for a duplicate of my debit card and I was extremely well attended at this bank polite, attentive and competent employees thank you very much to all Bank of America employeesSou brasileiro e precisei pedir a segunda via do meu cartão de débito e fui extremamente bem atendido neste banco funcionários educados, atenciosos e competentes muito obrigado a todos os funcionários do Bank of America

Bethany McCann: Drive up atm doesn’t work. I went too take money out and the atm said it couldn’t dispense cash than shut off. But still took the money out my account. Now I have nothing too my name and had too file a dispute in order to get my funds back. Very unprofessional and such an inconvenience. Horrible bank horrible service!

Charles Bachand: When will Grafton street Bank of America open for business again, a bank is considered essential , The bank at stop and shop is opened with no problems . My business is essential and every one wears masks, the people that enter must wear masks or no entry, we have a plastic glass barrier between us and the customers , no one got sick yet . Lets hope you open soon, very good team at the 945 Grafton street Bank. PS you can open for shorter hours and only allow 4 people in at a time ,and if you are worried about masks people can show ID at the glass door before entering and pull down masks before entry for security ,then the masks go back up and let them in, think about it ,Thank You. posted on 4/30/20 .

Mike Allard: Respect to thete customer s

Jess Stankus: 6 windows only 1 person for account help.

Axel Ramos: I usually don't take the time to do reviews. In this case an exception is being made due to the incompetence of the management of this Bank of America location.Exceptionally poor service and general lack of banking knowledge from the staff is brazenly obvious. Do yourself a favor and avoid this branch of Bank of America

Turtlenado: Better to use a different bank. Long lines slow service. No worth the time to review. Just want to let folks know they should choose a different bank if you live in this area.

Nelson Jones: Saturday morning , June 1st. Only 1 teller. 3 people working at the desks. Long line to make a deposit. Super slow service. Pick another bank

Alexandre COSTA (AK UPHOLSTERY): Worst bank ever !!!!!! Poor customer service , rude people think they’re superior above all.... out

Celestino Guadalupe: WORST BANK EVER RUDE PEAPLE RACIST PEAPLE THIS BANK DONT DESERVE TO BE OPEN !!!!!!

Syed Aziz: An excellent team to manage my financial affairs,

Erika Santos: Long waits and a few staff are rude. Such a waste of time.

Ruder Scheidegger: Very nice manager of my money. Friendly people.

Kelley Kirschke: They suck at helping out when I need help.They have machine that does not work. Every time I go there. They always screw up!! Go to hell!! Always leave me in tears. I am never going back there!!

Arnie Salazar: Got the best customer service anyone could have hoped for .they really helped me with my situation and I really recommend they do business with them ,very attractive and helpful staff

MrMrDerf: Most inconvenient hours, and lazy staff.Every time that I've needed personal assistance on a certain matter, this particular location never fails to fall short. I now know that I have effectively made the mistake to bank here, and I plan to take my business elsewhere as soon as I can.

Trei Rae: Very easy access and tons of parking. You can enjoy a great meal, right next door at Texas roadhouse. Remember to Lock your car whenever you do any quick banking.

Genadiy: this bank is suck they open advantage account whit out let me know and charged for 8 years 25$ a mouth whit out let me know so for 8 years it 25000$ it suck

Matt S: Always hated BOA but good location. $3 fee.