Best Bedroom Furniture Store Worcester Near Me

Rotmans Furniture, Mattress & Accessory Store Bob’s Discount Furniture and Mattress Store Austin Furniture Rainbow Furniture The Furniture Depot Woo Town Furniture Sweet Home Furniture Worcester Vmodern Furniture Aaron's Aaron's Factory Discount Warehouse - Mattresses & Furniture Affordable Used Furniture Worcester BoxDrop Central Mass Rent-A-Center Rent-A-Center Mattress Firm Lincoln Plaza

1. Rotmans Furniture, Mattress & Accessory Store - Worcester

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· 862 reviews

725 Southbridge St, Worcester, MA 01610

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Rotmans Furniture, Mattress & Accessory Store: what do users think?
Wyatt “TheRealMrSleeves” N: Whatever you want, they have it. Knowledgeable and helpful salesman, great prices.
Ken O'Connell: Sales staff was quite aloof. Pricing was outrageous for a going out of business sale.
Robert Tirrell: Great place
John Coons: Fake sales, poor service.Their "liquidation" prices are higher than their normal prices so far. Good riddance.
Oscar Sanchez: Best furniture...too bad they're going out of business. They should've had other locations too. Worcester is far
Todd Maguire: This place deserves to go out of business IMO.
Gary Cote: Good sales person. Nothing left for me. Feel bad for the staff losing their jobs.
gabriela greer: I literally went to this place for my first time and it was awesome. Joey took care of me and he proved that I went to the right place for what I was looking for. He has a great costumer service and he is also very fun and kind.If you go to that store, look for him and you will have a great experience!Thank you, Joey!Thank you, Rotmans!
Evan Brillhart: Tried to buy furniture during their going out of business sale but they never answered my 4 phone calls. Came back and they sold it and wasted my time. They deserve to go out of business. Smelly people and place
Christopher Beland: When we arrived, we just wanted to be left alone to look at everything. A saleswoman interrogated us at the entrance. She said she wasn't going to follow us around, but she did later admit she was watching us on cameras. She probably wasted 15 minutes talking to us about rugs that were way too expensive and not to our taste, and I started to worry she was slowing us down enough we wouldn't be able to see the whole store before it closed. I'm glad we ignored her implied advice to skip the upper floors, as there was stuff there on our list which we hadn't gone over with her. I've never bought furniture online, but I'm going to try that next because this is not the first time I've been unable to fight off furniture salespeople.The actual furniture and rugs were not to my taste - hardly anything with bright colors or modern designs.
Courtney DeMaria: Not much left
Sydney Berman: Sent us the wrong table, then sent us a broken one and then stopped answering the phones. 0/10 service
Adam: Dont waste your time. They jacked the prices up for everything and then selling it at what they were before the "sale"
tyler wills: What was once a huge piece of History & our Worcester History is now officially no longer in business. 😮😓 Worcester's family run furniture store had permanently closed their doors originally on October 27th,2022. I took those pictures last week before they closed thete doors forever. We will miss Rotman's furniture 😢 it was a huge piece of our city .
Lisa Kim Schreffler: As always very attentive, but sad as they are in process of closing business.
Nelson V.: It's closing for good soon so got a couple of things we needed! Always good service!
Logan Murphy: Selection and overall experience is like no other, it's a great store to find inspiration but often doesn't have a full set that I'm looking for. Also I have found that the overall majority of their stock is priced higher (sometimes significantly higher) than competitors for the same or similar name brand furniture. I would recommend Roman's for their rugs not as much their furniture.
Chevy Seney: It appears that they jacked their prices up before the "big liquidation.". Low quality overpriced furniture. NOT worth the time to get there.
Bop it tastic. The pro who play bop it's: Nice people there, but they are going be close for ever sadly. ☹️
Pj Lett: Motto be trusted we bought a curio and table they didnot even setupOne shelf was chipped and door was warped , they would not even own up tothe deception.One glass shelf had to be thrown away . We have been doing business with them forover15 years ,No more totally classless !
Kay: Horrible experience. Unpleasant salesman with big bags under his eyes followed my partner and I at every turn. We finally made it back to the first floor, he thought we left and made awful comments about us to his associates. They had to shush him because we were still within earshot of him! Will not be returning. He needs to go!

2. Bob’s Discount Furniture and Mattress Store - Worcester

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· 2329 reviews

490 Lincoln St, Worcester, MA 01605

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Bob’s Discount Furniture and Mattress Store: what do users think?
Linda Hartnett: Excellent customer service.Fast and efficient.I was trying to order online and was having issuesI called and within minutes I had my order and delivery date!Wonderful
vickie mccall: Rep was very friendly, knowledgeable and patient
Patricia Donnelly: My sales person Steve was very helpful. Personable and did not rush or use high pressure sales that usually having me running from a store.
Liz R: Always find what I need at Bob's Discount Furniture the young lady who helped me and The manager Jose was really helpful.
Joanne Hetherington: Polite and friendly staff. Not pushy and very helpful. The process from start to finish was smooth and efficient. I was out the door in no time flat and happy with my purchases. Thanks
Benjamin Amell: I was looking to buy a sectional and only wanted to spend a certain amount. Bobs had just what I needed, customer service was great. In and out just the way I wanted. Thank you Bobs Furniture
Elisa Kjerting: Very good. I was asked several times of I needed help but did not feel harassed at all. When I was ready to talk to someone, Malik was the person who helped me. He was very honest, and very helpful with my deciding in the best option for me.
Jeremy Blanchard: We knew what we were looking for and Bob's sales we very helpful
Santanu Garai: Great inventory and great helpful stuff
S Beer: Dov was attentive to what we were looking for and showed us all the options. Quality at a reasonable price. We look forward to a great delivery in a few days!
Miria Gomes: Awesome people!! Emmanuel helped me with my broken bed, really helpful!! Thank you so much Emmanuel!!
Neisha Tate: My sales rep was Kevin tran, awesomeeeeee guy, eager to assist and what stood out most about him he was very patient. I'm very peculiar n specific when it comes down to look. I was so tentative and all over the place and never once did he seem annoyed. Thank you Kevin. 11/16/2021 Went back to bobs twice I tell u they have the best sales rep. Luke n Fredrico are awesome also. On 04/15/23 I went back to Bobs Worcester and again Kevin Tran did everything to make sure I left with the sectional I’ve been eyeing for 2yrs. It’s d happiest I’ve been in recent times. Thank u Kevinnnnn
Christiana Num: Girl was not as patient. She kept getting annoyed when we found a different rug and asked her if it was in stock etc. Needs a little more patient and better customer service skills.
Vivian LoPiccolo: Very helpful and patient
Teresa Davidson: The guys that were moving the furniture out to loading area were so nice and overly helpful in Worcester. Don’t know their names but both were helpful. Found a leaf for table for me out back that had no damage when floor models all had damage. They were great. Good deal!
Raylene Miller: I was amazed by the customer service at the Worcester location. Ken was very helpful and knowledgeable about my furniture. He was very patient and professional. He gave me the total amount of my purchase so I could compare what I picked out to Bernie and Phyl’s and Ashley Furniture. Needless to say the sales woman at Bernie and Phyl’s was useless as she just pointed to the back of the store and continued chitchatting with her fellow employees. By the way the store was dead!! Ashley furniture was about the same customer service. So I recommend Bob’s furniture to everyone and anyone who wants awesome customer service and fantastic quality furniture and ask for Ken Reed. I will continue to shop at Bob’s for the rest of the furniture I need for my new apartment. Thanks Ken and see you soon.😁
Gregory Lynch Jr.: Awesome people
Yolanda Famania: Good service the vender is excellent
ZTfab420: Had a great experience buying a recliner. Salesman was very helpful and knowledgeable and made my purchase very easy.
vertia givins: Jesse was amazing to work with. Great customer service and very helpful.
Patrick McCarter: Great service and good timing

3. Austin Furniture - Worcester

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· 50 reviews

3 James St, Worcester, MA 01603

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Austin Furniture: what do users think?
jennifer oslowski: Always a good place,have got a few gems here.
elnaeem ahmed: Good
Josephine Rivera: Tremendas ayuda y servicio gracias
Mike Natale: Good people to deal with
Hritik Garg: Parking space Somewhat difficult to find parking Parking options Free street parkingMore
Claire Byrnes: This place is packed full of all types of furniture. There are some unique pieces as well. Prices are very reasonable, and they will deliver for a fair price too. Definitely worth a visit.
Carshena Beech: Very dishonest man when you want to make a return within 30day time frame. STAY AWAY from this place. He is also very unprofessional and immature and hangs up in your face. Bad customer service. He told me these items would be cleaned before delivered. Does this look clean to you? SHAME on you. Zero Stars.
ula: I have purchased a variety of items from microwave, to bicycle, to washing machine, etc .The owner is very accommodating and honest.Every day it seems like there's something new to find!
Bob Sheehan: Website says open, sign outside says open, but guess what? They weren't.
Cheri Downer: Nah
Ruth Stafinski: The best in used furniture. They also deliver. The people there are no pressure.
RacingPurp 1: Stay away from this place. Customer service is awful. Do yourself a favor and dont buy or sell anything to or from them.
Barry Hanson: Great used and new furniture for sale and or trade.
Justin Nietsche: Good stuff at reasonable prices and unique finds
Ma Mama: Love shopping here and great customer service
Leslie Marie: I always am finding something here! Very good quality stuff.
Michael Eldridge: Almost every piece of furniture i have in my 3 bedroom ranch has come from here here. The owner Al gets a lot of the furniture from estates. I have gotten many whole sets of living room and bedroom furniture inexpensively here. I have gotten a number of fine display cabinets also. Very often when i want some odd little item i find it first time I walk in here. Like I was looking for a magazine holder/something to put extra bathroom items in it, it was there! Just last week I wanted just the right size glass display cabinet to put over my doorway. It was there! I have come here for about 20 years. Sometimes I go there, not having anything in mind and find something I didn't know I needed. He also has a lot of bicycles and cycles. They deliver as well.
Thiara Dealmeida: Great place for stuff and a the owner Al s a really good guy.
Dr. pineapplel3go: To the person who claims that Austin Furniture buys stolen goods:As required by law,we I.D. everyone who brings items through our door which we purchase.Obviously,there is no possible way to detrmine if an item is stolen.In 18 years of doing business,we have not had even one legal issue.100% good track record with the law.
Jon M: If your bicycle gets stolen in Worcester, this is most likely who bought it. Deals in stolen goods and keeps getting away with it.
Windy Sittee: I can always find a great deal here

4. Rainbow Furniture - Worcester

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· 71 reviews

112 Grove St, Worcester, MA 01605

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Rainbow Furniture: what do users think?
evelyn lopez: Love rainbow furniture always find what I need. Thanks Roy you are the best. I purchased living room set, dining table, beds . Best price in town
Taylor Miller: I searched for weeks for a couch that I liked, and it wasn't until I checked out Rainbow Furniture that I saw such a wide selection. I got a name brand couch that was unbelievably affordable, and I got to pick from several colors. On top of that, staff were actually kind and helpful (was practically ignored at other stores)! They kept me updated on the shipment and delivery, this service was just perfect.
Taco Production: I got a nice bed it is extremely comfortable my family is well known with the company for 38+ yrs
Money Montana: Worst experience I've ever had getting furniture don't even say the exact price then they deliver with their drivers needing to use my bathroom and on top of it all my bed is cheaper than what they let on it broke within the first week never again
Yvonne Evans: 2008 When I got a kitchen set, chair footrest, 2006 bed years went by the only furniture that held up is the bed and the table with 2 chairs left
Matt Savage: Bought a recliner and highly recommend. Great piece of furniture at an affordable price, and Ron was great to work with. When I need more furniture, I'll definitely be going back to Rainbow.
Roy Lucas: I had the greatest experience buying a bed at Rainbow Furniture. Everyone was nice to work with especially the manager Ron. My bed mattiest, boxspring, & frame were delivered in record time. I can't wait to purchase my next living room & dinning room set.
America Rodriguez: Buenos precios y el que me atendió es muy amable
Lorna Haddad: It was a great experience dealing with everyone from sales to accounting to delivery guys. Everyone was upfront about the delays and when it would arrive. I waited six months to the day for my furniture and I am happy that no one lost hope that it would come. Delivery was smooth and friendly. I would buy from them again in a minute.
Victoria Viger: A little pricey
Gail Davis: As always a pleasure to visit Rainbow Furniture. Helpful and excellent prices for good quality.
Jessica Gonzalez: I was having a hard time deciding something and I finally got my answered.
Frankie Ramirez: My mother in law got furniture from there and they rip her off. Quality is bad too. The Sofa sink when you sit down.
Old Goat: Very helpful, not pushy
Crystal Whittemore: Although we had some issues with a couch we purchased, Ron went over and above reconciling the problem and made sure we were satisfied.
Erick Flores: Ron very professional and very good customer service
Lynda Fouche: Whatever the size of your wallet, there's a store for it.
Mark Tetreault: Best deals and furniture selection around!!! Very friendly and helpful.
K Richardson: Been going to Rainbow for a while and there is truly no better place to get furniture! Best prices, best customer service, and the quality of the pieces are the BEST. I am so satisfied and happy with my furniture I’ve purchased over the years. Thanks Rainbow!
Kelly Johnson: Rainbow furniture goes above and beyond.I have always had good luck with the items I have purchased from them. Very reasonably priced and very friendly helpful service. If you want to help a small business, stop by Rainbow Furniture. You will be happy you did.
Anna Alvarado: I new what I wanted, and they had it in stock. Friendly and quick service Very reasonable in their Mattress thank you.

5. The Furniture Depot - Worcester

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· 46 reviews

68 Stafford St, Worcester, MA 01603

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The Furniture Depot: what do users think?
Jay Klein: I just moved to Boston from TX. Had to shop online which triggered a little anxiety with not knowing or seeing the products in person. But I was pleasantly surprised. The delivery was great, they showed up exactly when they said they would. The furniture was great for the price. These folks have great customer service and the owner even texted me after hours to discuss delivery schedule and product info. I was very happy with what I purchased. And I would definitely buy from these folks again. Top notch company.
Tone Rivera: Just had Lucas and Robert deliver our furniture. They did an amazing job , they were quick and very professional.
Willaim Letourneau: I was a little skeptical with ordering from here because of all of the reviews. We ordered our kitchen set online, set as pick up. The online process was a little confusing. It does not have you select a store to pick up from and when you call the store they person answering the phone did not know any information. If you do the online chat it seems to go to the same person at their warehouse in RI, who was able to give us accurate information and pick up details. The table set came in 2 days late, they said a truck broke down. Things happen. A women who works at the store was willing to drive to RI to pick up the set for me incase it did not come in that Friday vs the original Wednesday delivery.Overall:The customer service I would give 3 stars. It would be nice if there were more details on the confirmation email. There seems to be some confusion with employees at the store where I would have given it a lesser review if it wasn't for the women I spoke to on the phone from the store who was in fact excellent and probably the only knowledgeable person in the store.The furniture came 2 days late to the store but it was easy to put together and better quality than the last set I received from BOBs furniture a couple of years ago.
Sandra Rivera: Don't buy here bad service never take the insurance is no good.I went there for a copy of my purchases and they came with excuses I'm still waiting the call.The person in the counter with this only face, when I went to ask for copy. I bougth more than 2000 in furniture plus the stupid insurance.
alvaro ayala: There is no instructions for beds I have two beds with not instructions I wish I buy my forniture somewhere else this place is no good
Carolina Pena: excellent service and customer service very good, prices very good all comfortable
Anyeline Berroa: Great customer service, good flexibility for payment. Definitely recommend coming here for any furniture you need .
Unice gg Mendoza: "BBB" BUENO BONITO Y BARATO GOOD NICE BEST PRICES
Patricia leduc: Terrible. Got living room set delivered 1 1/2 days after delivery date. I was told I'd pay $155.00 for delivery & removable of old furniture. I paid $300.00 Delivery we're guys nice . Furniture company . Totally unprofessional
Kathy Rondeau: Worst company ever. They set up a time to deliver they show up late or do not come. Every time i call the store there is never a manger there. The most unprofessional rude customer service ever.
Kelly Douglas: My daughter bought a dining room set and only received four chairs they even drove to the warehouse in Rhode Island to find out they were not there very rude guy in the Worcester store at Webster square finally after going there 3 times and weeks later got their chairs
aaron gopats: I'm calling the Better Business Bureau on this place. They sent the wrong furniture 3 hrs late and it looks cheesey. We informed them the wrong set/size/brand was delivered. A week later and still very late with the same run around excuces. Terrible! Across the board unprofessional! They suck!
Norberto Ruiz: To today Friday the 19th March And They told me that they’re going to be my couch from 2pm to 6pm and they never bring it and didn’t answer the phoneI forgot to get my money back An got to a define placeI’m not happy with the service
k george: Dont use this place .... do not go unless you want scratched and used stuff ... also paln to wait all day for your delivery...
C Cam: Was not able to get in
Yolanda Caraballo: Very good customer service
Timo Dilo: Cheap furniture
Linda Velazquez: They deliver some of my stuff broken and they have only two staff members that I have great customer service
daisy reeves: Pleasantly surprised at the selection of furniture they have. Pretty decent prices it seems. I didn't buy anything as i was just being curious at the time.
Antonio Dan: I got my bedroom set at a low price !!!!
Mirlandevbmijfcfr dxfkt z JulienrondlbomGcbcnb?!136: I bought a bedroom set. They set up a delivery for me. When The day as come to get my delivery no show, no call can we imagine that. When I called them to see what happens no one answer me . I definitely not recommended this stupid store to anyone.

6. Woo Town Furniture - Worcester

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· 7 reviews

60 King St, Worcester, MA 01610

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Woo Town Furniture: what do users think?
Manuel Ramos: Good place for some cheaper priced furniture and the delivery guy's did a great job!
Edgar Tejada: Tiene buenas cama
Mark Rogers-Courtney: My husband and I went in two days ago, used the SNAP credit line and easily and quickly received top of the line attentiveness as well as delivery service. It was delivered and installed yesterday by 1 pm. I then proceeded to get a sock stuck in the locking compartment and the delivery man was at the apartment and fixed my error in 5 minutes. Very impressed. Since then I have done 6 loads of clothes and am so happy with everything from beginning to now. Would definitely recommend.
Victor Wahome: I bought a refrigerator from Woo-town. However, after a month the refrigerator stop working. I called and spoke with Dave who said he would send someone to come take a look. After 10 minutes, he called back and said he wouldn’t honor repairing the refrigerator. The refrigerator is for a new mother with an infant. Im very disappointed, please be cautious.
Emily Pitchko: Woo Town was absolutely awesome and the quality of their items are great for a fantastic price. Got a corner couch and when I walked into the store, could’ve easily bought more. The movers were a lot of fun too. Worked fast to both dispose our old couches and bring in the order. Highly recommend if you need stuff but on a budget
Julie VanGyzen: Found an add for a bureau on facebook marketplace that matches ours perfectly. Reasonably priced, and delivered for a small fee. I love my purchase and definitely will buy from here again!

7. Sweet Home Furniture Worcester - Worcester

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· 353 reviews

574 Southbridge st, first floor, Worcester, MA 01610

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8. Vmodern Furniture - Worcester

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· 12 reviews

1141 Main St, Worcester, MA 01603

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Vmodern Furniture: what do users think?
jeff mason: Great quality and prices
Mikhail Zagalskiy: Great selection of furniture, in store or order it.
Nathan Tran: Very good price and great service. Fast delivering with professional installation. My house now looks great with their modern furniture's.
Violet Ng: We bought a sofa set from here, the sale rep provided us very details about the leather types, how to take care etc..., reasonable delivery and set up fee, recommended...
Rajib Mohammed: I've shopped here for over a decade and they beat all the deals from competitors. I like how the salesperson doesn't attack you like others do. They let me browse at my own will and was very receptive to my inquiries. Delivery is always on time and very professional. Keep up the good work!
Maya Slootsky: Our third purchase in a past 3 years. Love their European designs, light weight and sleek look. Great service, reasonable delivery pricing and very efficient. Will be going back for more
Carolina Cruz Sanchez: I love my living room
Alison L: Furniture was horrible though it looked great online. Customer service was lacking and the store was overall very dirty and crowded. I wouldn't trust this place with my credit card number let alone a policy that says it's delivered it's your problem!

9. Aaron's - Worcester

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· 93 reviews

120 Stafford St, Worcester, MA 01603

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Aaron's: what do users think?
Melissa Garboski: The management here is unprofessional, and disrespectful. I had poor customer service from Teresa and another woman in the office on more then one occasion. The disrespect was so bad I told them to come and take their merchandise back only for them to not pick it up multiple times. To avoid a headache and wasting your time try another Aaron’s or another business all together.
Angelo Rozo: No reunió mis expectativas
Raul Perez: No good
Danielle Prevoir: ***WORST CUSTOMER SERVICE EVER!!!***If I could give them no stars I would! ONLY because of their StaffI never had any problems with the store or staff until Gabriel took over as the GM of this location.Opened an account with the Stafford ST Worceter MA location back in 9/20, had a great experience until 4-5 months ago when a Gabriel took over as GM of the store. My account had always been set up as a weekly Ezpay, for some reason (which they still cannot explain) the EZpay was removed from my account and I had the first dealings with Gabriel. He called to demand a payment when I explained on EzPay never had a payment problem with my account before, he basically called me a liar and proceeded to berate and demean me and basically start a fight. And that is just a small outline of the treatment I endured on a number of occasions from Gabriel and his staff specifically Lilly who I had the displeasure of dealing with this morning!**STAY AWAY FROM THE WORCESTER STAFFORD ST LOCATION They took what should have been an easy account and made it stressful and basically a HORRIBLE experience.Because of Gabriel and Lilly's treatment and lack of customer service,not once but every interaction i have had with them. I will never use Aaron's and I will make it a point to share my experience.-A very dissatisfied customer
luis Navedo: Bad but very bad
Robert Anderson: You need better representatives. And you could have me for life. Still hoping forda doggy.
YUKKON LA MUZIKARIA Yukkon 69: Good furniture
Matt Vieira: I swear if they don’t come deliver my stuff tonight. they came earlier way earlier than they were supposed to and instead of an hour heads up it was 5 minutes and they couldn’t wait 15 min they never even waited or came for that matter . And they said they were on there way back never showed … we emptied our room today and gave our child our mattress and got rid of there so now our room is empty…jokeP.s. we have cameras they never came at all and now they’re closed
Danielle Neli: I keep getting calls from this place andi do not even live in the state they are calling me from but I did 2 years ago. I have never stepped foot in an Ararons. I'm wondering if someone else has opened an account in my name since I have had this number forever. I will be pursuing this matter yeah that's all I need on my credit bc they neglected to do their checks properly
Adrianna Washington: Long story short I definitely had a awful experience.I was scheduled for delivery today between 3-5. Man confirmed time on Sunday the 15th.Then today my delivery day lady calls and tells me they are there. Which I’m flabbergasted because I got this call at 1 o’clock. Two hours early mind you. Which I’m getting frustrated because she’s telling me they will wait 5 mins. But you guys are two hours early I planned for the 3-5 slot. So why tell me one time when your not going by that clearly. Lady tells me fine they will wait 15 min. I said ok cool I get my husband to drop whatever he’s doing at his business to go to the house. He makes it there in 10 min.Lol guess what? No one is there so I call and she says they will be there soon 15 min. Ok 15 min passes I call again at 1:53 and she transfers me to another day and she getting snippy with me. But why? It’s on you guys showing up 2 hours early then come to find out your not even actually there. I need an actual time lol guess what another 15 min which actually was 30 min. Finally they show up smhJust a big mess you guys need to do better.
Aida Berrios: Pobre la attecion no good
Milagros Santiago: Son los mejores ...
Kacie Brown: Great selection of furniture but Theresa was amazing. She really took the time to explain everything to me and answered any questions I had with an honest answer and a smile. I called with a question about my order after delivery and she knew who I was and was ready to help and had a plan of action. I appreciate employees like her! Thanks again!
Dianne Lindner: I just have gotten a new computer on Christmas Eve all the staff was great have done a great job. Eve when their was a problem with a computer the older geltman did great never had a problem
Suzie Q: Luis & Shawon delivered my queen size bed today! They were fast & effecient. They were pleasant. I was so happy with the customer service!
Elyse Probst: Been with them for years n years,,, always nice, works with you. Love these guys n girls!!!
Junior Marrero: I don't like this place
James Wadlington: So far I have no problem with them and I like doing business with them
Stephen Malboeuf: Best service ever and friendly
RaphTol: They are awesome and have nice furniture

10. Aaron's - Worcester

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· 64 reviews

867 Grafton St, Worcester, MA 01604, United States

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Aaron's: what do users think?
Eduardo Pagán: Harassment for pre-payments is incredible. They will blow your phone before payment is due.They will call private and from other area codes until you answer the phone. They will later deny and say “it must’ve been cooperate”. I’ve never felt as suffocated and anxious by a rental company like I have with Aaron’s on Grafton St.
Darleen Rivera-Pagan: If I could give them no starts I would. This is literally the worst place to ever go to for furniture. My friend has been a loyal customer for YEARS. They called her and told her they need to pick up her tv for THEIR mistake. She pays monthly, not sure how they made this mistake but they called her claiming she owes a payment and need to confiscate her tv. Mind you, in all the years she’s been making payments there has never been ONE late once. The general manager here is absolutely horrible too. Didn’t help the situation at all and even after speaking to my friend and “resolving” the issue, they called her AGAIN for the same thing. I’m relocating and was thinking about going through Aaron’s to get new furniture but after this, I will never step foot in there. Absolute worst customer service and honestly a shame.
Denesy Pacheco: Nunca tienen nada y hacen perder 3p tiempo
DeAnna D: Aaron's Grafton St , is the only place I will shop, the employees are very informative, and helpful, to my satisfaction. Been renting with them for years!
Eddie Alamo: Professional, helpful, also understanding.
John Leonard: My girlfriend and I have been coming to them for many years. And will continue to go to them for many, many, more. We have bought so many items from them from TV's, furniture, stands, games systems, and other electronics. We have never had a problem with them on anything since we've been with them my only issue is that I wish they would know me by my name but Everytime we go there she is always putting the items in her name and I do the paying right now I have been paying for a PS4 and I'm almost done with the payments.
Cammy Dinh: Very poor business.. delivery run very behind. I waiting and waiting which I have to cancel and push my appointment client back and then my client have to cancel on me. Because I was waiting for them to delivery my set of washer and dryer. When they come which I was late picking up my kids from school. Then not just that they didn't install the washer or dryer for me cause they don't have their tools and say they come in 1 or 2 hours that days which they never come back that days. I wait and wait then I call the store next morning and tell them what happen . Then all he say oh he didn't hear anything. Then he say he send someone out in 1or 2 days. Damn
Paul Hamelin: That's what I think of the place. They always treated with me with respect They deliver the furniture on time That's why I've been with Them for 5 years
Jazmine Jaquise: I would never purchase anything through this company again my first experience and my last experience. I waited almost 2 months to receive my bedroom set I had two nice gentleman’s Who came and put it together I tipped $30 Because I live on the third floor. But failed to put one of the support beams underneath the bed frame which caused to break when someone sit down on the corner of the bed . Even with the bed broke I still made a payment or two but enough is enough I called and called for two months kept getting the same response oh we have to order your pieces..... but I thought they were already ordered but they weren’t ... finally somebody came out and put two screws to hold it up because I had it sitting on paint cans ... guess what I broke again here I am months later I still haven’t received the pieces i’m not paying for something that’s broken what happened guaranteed repair... then I receive a letter in the mail after being told that i was good standing... about going to court for failure to make payments I believe LOL LOL
Richard O'Brien: Good place if you need something quick
Amy Allen: They change are delivery time twice plus down payment didnt even call us to let us know we were aaiting around for nothing very unprofessional and we got a bunch of stuff they can keep it bunch of crooks
Cristina Liz: I have no complaints about this arrons other then one employee specifically being rude & demanding & not understanding how I had recently lost my job towards the end of my lease (2 more payments) I informed him of the situation & told him I would make both payments together & he rudely responded NO & that I would need to return my furniture. After speaking with another associate she fixed my problem & I made both payments & she rang the bell. Better employee training to deal with real life situations.
Susana Agyei: Excellent customer service
Ruby S: Horrible, horrible, horrible customer service. I don't recommend this place at all! They have no idea what they are doing. They overcharge you so be careful if you put automatic payments. Worst experience ever. Worst company ever.
Alithia Martinez: They are absolutely terrible I will never rent from Arrons again. I much prefer rent a center they are awey
Naomi Lopez: I purchased two couches was supposed to be delivered on tuesday between 4 and 6. At 5:45 I called to check on status of delivery and was told the crew was just arriving at the store and my delivery would be next. At 7:30 no delivery and when I called again the store was closed. HORRIBLE experience. Will NEVER shope there again and will absolutely NOT reccomend. Stay AWAY!!! DON'T EVEN KNOW IF IM GOING TO GET WHAT I PAID FOR IN FULL!!!
JayCee TuGodi: Horrible staff my dryer knob broke they are tryna charge me the same price I played for my new dryer
Don Ap: The best products and the best service
daniel standring: Very poor business.. paid for an item and was given a delivery date that was not met.. when I asked about I was given the run around. Then I was given a hard time about getting my money back.. I will never do business with them again..
Stephanie Marquez: DO NOT USE THIS COMPANY! This has been the worst experience I have ever dealt with and that isn’t even saying enough. HORRIBLE customer service. HORRIBLE employees. HORRIBLE machines. First after waiting a week and a half from scheduling my order for a combined washer dryer, I ask for the earliest delivery and she “scheduled me for 10-1” but actually scheduled me for 3-6. When I called that day she lied to me and said there was an issue with the trucks, when I spoke with the manager he told me she scheduled me for the evening and lied to me!! He apologized and took off money for my next payment. When the delivery guys set it up, right before they leave the tell me it’s leaking and it’s “not our problem you need to call someone” and left! When my maintenance guy came by, he said they set up the hose with a missing part and never tightened the pipes!!! Then the next day when I washing all of my towels I had to use to clean up the water leaks, the drain hose comes loose because it was never even fastened!!!!! More water damage to my walls and floor!! I call to have them come take it back and demanded a refund, the manager lies about calling me back regarding my refund and never calls. I finally reach out to the cooperate office tolet them know about everything. Finally pick up day and when they promised me I would be their first stop at 10am I should have known it was another lie! Here I am, waiting for 2 and 1/2 hours and they still aren’t here. When I call they tell me they had other deliveries this morning. WORST COMPANY TO EXCIST. NEVER USE THIS COMPANY NOR RECOMMEND IT TO ANYONE. On top of everything the washer didn’t even wash well, left soap marks and nothing smells clean! Horrible experience.

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