Best Blood Bank Worcester Near Me

Brian Dupuis: I’ve had most of my appointments cancelled even only a couple hours before my appointment Very inconvenient

Clark Kent: Always super nice to me! Great staff who really care.

Kim Goodnow: Fantastic Staff, Pleasant, Professional, Compassionate People, helping Humans help Humans and saving Lives!

Amine El Kbaish: Wasting 2hours there, because the lady decided that I’m not eligible to donate blood for three years and she wrote it down on the system, because I traveled out of the state to a country that never been a high risk for Malaria.. she could just check the CDC website before she take this decision… after I called the RedCross they submitted a correction and been surprised why that lady does this… ??!

Kate (Acting-gal-Kate): Extremely disorganized. Never follows through on appointments made in advance. Don't waste your time or money with this place until they get their stuff together. Very disappointed.

Savannah Adkins: Drove half an hour to donate here, showed up and was told they had cancelled my appointment. No email, no call. I understand with COVID the need to take precaution, but there was NO ONE in the donation center donating. DO NOT send me a million and one emails asking me to donate and then cancel my appointment on a whim without telling me. Absolutely unprofessional and infuriating. I will NEVER be donating at this location again.

mike mackinnon: I want to give a good review but my patience has again been tested. On 11/6, I made donation. It was a good. On 12/5, I negotiated the rain storm from Cumberland RI to the pheresis center. During interview, I stated need for position change because donating 3 units takes time. Setting up the machine involves time, adding time in the chair. After 80 minutes, I became extremely uncomfortable. When someone finally meandered my way, I was becoming furious. Before moving to this area, I was involved with the Apherisis Center, Farmington, Connecticut. I never had these problems there and they got a lot of units from me. Leaving a guy my age in a static position for 120 minutes without position adjustment or at least a timely offer can be described as disrespectful and cruel.

Antonius Primus: Great people who work here. But only one complaint, the American Red Cross itself laying off donation workers west of Worcester in MA. Get it together.

Alyssa Durham: The staff at this location are incredible! I had a bad reaction to the citrate yesterday and I could not be more appreciative to the staff who were immediately at my side helping me.

Max Karg: Lays off 52 blood drive workers Nov. 8 2019..., yet likes to send constant alerts and phone calls about CRITICAL need for blood. I used to be a donor to the red cross, I will donate somewhere else now.

dedclerk: Very polite staff.

Al: Great place with great place helping a great cause

Katey Durbin: Great staff- very accommodating- and fast donation process.

Daniel Green: Quick and easy

Amy Leigh Galvin: Love you guys!

Inna Zhdanova: Seven month ago I told you to close the business, and do not give the Country bad reputation. You are still exist. You know how much you have to charge you for my CLEAN blood!!!!

Richard Rodriguez: It's great I recommend it to everyone. Great service, great people.

Wesley Thomas: The money is not worth the experience.

Greg Aries: $20 for the 1st donation is it worth it? an hour of driving + gas money many hrs of your time! no don't think so!After all it was about changing lives You'd be making more money than them!!!!

Kayla Bergstrom: Understaffed and long waits made it a bit annoying. But the staff was great, so I continued going. My protein levels were low one day, and they said I would need to do a blood draw and would get my results in 7-10 days. Over a month later, and multiple phone calls with no response, I've decided to move on to a different facility. Just seems like the staff cares about donors and making a difference, but management doesn't.

Tommy Jacobsen: I have donated here several times over the past 13 or so months, and after a recent hiatus have gone 3 times in the past couple weeks. It was good previously, but the wait times have gotten ridiculous. The first time took over 3 hours to finish. 1 hour wait for vitals, then sitting in a chair for an hour waiting to be hooked up, then the actual donation. I arrive to my appointments on time, yet have had to wait in the chair at least 40 minutes just to get hooked up each time. Today I left without donating because I waited an hour for vitals (I never got them taken so it would have been longer).To be clear, the staff are all wonderful, kind, and most seem to really be working hard.

Fabio Papst: you wait a lot , nobody knows the order of arrival . I recommend the Medford unit, it's much better, more prepared people!

Allison Marie: I’ve been coming to this location for about a year now and this will be my last visit. I waited an hour and 20 minutes to be seen for a physical and was talked to extremely rudely by one of the technicians when I was finally seen, she had me in tears when I left. This isn’t the first time I’ve waited at least an hour to be seen, or longer. I’ve had more than a few appointments last 3 hours start to finish. Between waiting to be checked in, waiting for someone to poke me, the technician missing my vein 9/10 times and waiting for another tech to give it a try, finishing my donation and waiting 20 minutes to be disconnected. It’s not worth $100 a week

Nina Finley: My first 8 or so visits went fine, some long wait times, but over all fine. However the last 3 times I’ve tried to donate I’ve had horrible needle sticks. Two of them from the same person, an older blonde woman. I have large, easy to hit veins, but I think some of the employees aren’t trained very well. There’s a couple familiar faces I’d trust to stick me, but I don’t think I’ll be going back. At this point it’s too stressful wondering if I’m going to get a bad stick and end up with awful bruises.

Maureen Destefano: They don't have anyone to answer the phone!! Extremely unprofessional

Kelly Gradowski: I sat there from 1150 to 230 waiting to donate blood and every staff kept hooking other donors up and ignored me completely I will never ever give these people my blood ever again!!!!!!!

Shannon Cavanagh: Unfortunately this place went down hill very quickly. They are extremely understaffed so plan on a ridiculously long wait time and staff that isn’t always very friendly. Unless you receive a good coupon, there are better options out there.

DomInator: Waited two hours because of a paperwork snafu and the usual line, they had me sit to wait for a second blood pressure check, then literally forgot about me because they kept moving new donors ahead of me. Been coming here for well over a year, this experience may be my last visit, I am beyond frustrated. I love the employees here, they're kind, friendly, I still dont think I'll be returning. Complete waste of my time, patience, and joy today. Not even the dopamine kick of knowing it's for a good cause is worth it at this point.

Ruel Spence: The nurse's here are so unprofessional it's disgusting they need to get this place out of here quick tip the va bye UMass pays more to returning donors

Michigan J Frog: Of the 8 locations I've been, this is hands down the worst. Always understaffed, lines wrap around the interior of the building. If you don't schedule an appointment early in the morning, expect to wait 3 hours

Natalya Loughrin: I’m a regular donor and typically have a good experience here BUT today’s donation experience was TERRIBLE. I waited over 90 minutes to start donating despite booking an appointment. The staff kept letting people skip the line and go ahead of me without explanation. If you plan to donate, forget booking an appointment (it’s useless) and plan for this to be an all afternoon event. I’m very disappointed by today’s service.

Nina Greska: If you guys don’t have time to wait don’t donate here. I have been trying to donate for 1 month, you get there at 1 you will leave around 4:30 so by the time you donate you gonna be hungry tired and overwhelmed. You will be standing up on the line about 1 to 2 hours. Employees are nice but they need to hire more people. This place is a joke.

Marilyn Hernandez: Long wait time. Why take a lot of donors knowing it’s going to be a long wait. Everybody is forced to wait an extra hour or so even with a scheduled appointment.

Jean Carlos Martinez: They treated me disgustingly and waited over an hour for an appointment. Don’t go here at all! Such a disrespectful visit. And it looks like they don’t care either since on all the reviews they reply with the same copy and paste answer. Also very inefficient as they don’t have the capacity to help so many people even with appointments.

Kaylin Pappas: I went in today to donate. I went in comfy clothes. And my husband's older sweatshirt ( that just got out the drier) a black t-shirt and comfy capree sweat pants. I took a shower last night. They literally sent me home saying you are dirty and not clean. I said excuse me I showered last night. They said because my sweatshirt is older I can't donate plasma. I have never been so degraded and put down as they did to me today! So apparently you can't go in and donate plasma in comfy clothes!

Bianca: 🚨DON'T WASTE YOUR TIME 🚨Arrived for my appointment on time, waited 30 minutes and nobody called me, front desk lady told me that I'm next, waited another 30 minutes, another first time donor that got there after me got called, went to the front desk lady and told her I've been waiting for an hour already and people who got here after me have been called. She just apologized and told me I'm supposedly the next person AGAIN. I asked her how much more time is this going to take cause I need to be out of there by 12:30 and she told me the whole process takes about 2-3 hrs (online said 1-2 hrs for the 1st visit). She then asked me if I wanted to reschedule, I said no and left.Super disrespectful to waste people's time.