Best Chevrolet Dealer Worcester Near Me

Josh Cavanaugh: Awful experience!! I bought my jeep two years ago through Diamond and I had to get my breaks done two to three times and they never lasted. My most recent time I had my breaks and pads done there was noise in my breaks and I brought it to my buddy who is a mechanic and found the problem instantly. My rotor was missing its top bolt and the bottom one was about to fall out!! So it was just smacking back and forth doing nothing. This could’ve cause a serious accident and my friend couldn't believe this. This tech who did my breaks should be fired! And I wanted a refund and didn’t give it to me. Not only did they do the job wrong they gave it back to me more dangerous! Want nothing to do with Diamond again and want my money back! Service lady Amy didn’t seem to care what could’ve possibly happened. Go to somebody else for vehicle service needs.

Shawn Laing: Aimee in service deserves more $$$. Thanks again...

john fortin: The dealer did a great job, the problem I have is that this DEF pump assembly and parts is the 3rd time that it has stopped working. The truck has 55,000 miles and I am fed up with this system failing as there is a definite problem that GM should fix once and for all. It is a very expensive ordeal and should not be happening. I know first hand that I am not the only person having the same issues. Seems like it's time for a gas powered vehicle.

bryce dagesse: My experience with Dominic was awesome! Very knowledgeable and made sure the truck was the right fit for me. In the end he wanted to make sure I was satisfied and I was 100% more than satisfied. Would recommend anyone looking for a new car or truck to go to Dominic! Jason the sales manager also made sure that everything worked out perfect for me and will definitely be coming to Diamond Chevy again.

Jennifer Wydra: Great group of guys who make you feel at home and comfortable! Dominik is a friendly bright and funny salesman who will go far in what he does!

Brandon Simonds: Hector was great

Pat & Jen Corbett: I was assigned a salesperson by the name of Bert Curtin, I asked if he worked at Luddy Chevrolet in the mid 90's, turns out he did and he sold me my first new Chevy in 1996. It was a pleasure working with Bert on my recent purchase. He was very knowledgeable about the Traverse and the whole buying process was great. We are looking for another vehicle and will be reaching out to Bert for that purchase as well.

Justin Keene: Absolutely terrible salesman’s attitudes. After test driving a vehicle and was not interested and did not like it I told them the numbers did not line up and I wanted to leave. He then proceeded to try and get me to stay with a bunch of numbers to which I refused all and asked multiple times to leave. I finally got my keys and then received a call the next day asking if I was interested which again I said no. THEN received a call from the “general sales manager” asking me if I was still interested to which I said no and he then tried to sell me on other items on the lot that was cheaper. After refusing multiple times I was told “To get a grip brother” very angrily and then he hung up the phone . Absolutely disgusting professionalism and borderline harassment.

710 Breeds: We love our new transit van. Fits a 12 foot roll of carpet and we can close the doors

Kazie Bilodeau: I had the pleasure of working with Aimee Barnes in the service center. She is such an amazing person and is always looking out for her customers. My 2018 Chevy traverse was making a strange noise and we were not sure what it was.I took my vehicle in to get new tires on it and that’s when we finally were able to get the awful noise it was making looked at. After looking over the truck a few times we finally got Patrick who listen to what Aimee and myself were saying . He took my vehicle for a nice long drive and was the one who said there is an issue with the transmission . Aimee came up to me and told me that they were finally able to get the noise fixed.After 1 long month of being in a rental vehicle I got my traverse back better than ever!!!! Aimee took the time to listen to what I was saying and she knew there was something wrong. She was able to get my traverse up and running the correct way it should be . I can not thank Aimee and Patrick enough for listening to what I was saying . I will absolutely be coming back to see Aimee again in the future .

Rosemary Tarasiak: Completely satisfied! Wonderful help in explaining the car.

Davilla 90: Nice

Julianne Sisson: Our salesman, John Goucher, was absolutely amazing. I went in pretty much knowing what I wanted after months of research, test drove and bought a 2023 Chevrolet Trailblazer. John and the team were very attentive, but never pushy. I got a good deal for my truck and drove home happy in my new Trailblazer. I would recommend the folks at Diamond Chevrolet. Thank you!

Steph Mistretta: Alex was awesome to work with! Made the trade in process easy and painless.

Lewis Alderton: Diamond failed to diagnose an oil leak - after a technician wiped oil from underneath the truck and said it wasn't leaking, after a second visit technician finally fixed oil leak .Diamond failed to honor warranty.Diamond agent was unhelpful, argumentative and demeaning and failed to provide any reasonable customer service. Agent really did not listen to any of my concernsVery disappointed in Diamond - I had hoped the experience would be so much better

Marcello Da Silva: Great people

mark beatty: I brought my vehicle in for the rear window leaking,I was charged 475.00 did not fix the leak went back a second time to be told it cannot be fixed ,the glass has to be replaced.Then i was told they will replace under my extended warranty, which should have been done in the first place,I should not had been charged 475.00. Mark Beatty.

Jim Laz: Zero Stars! Apparently condensation in both tail lights in a brand new car isnt a big enough issue for these guys to honor warranty, it needs to have standing water in it, How about the electrical? In standing water? This was my first time buying a car here, i'll make sure its the last. Do Not Recommend

Callistus Pereira: Good service

Joe Roberts: Very courteous and attentive sales people and staff. Best car experience I’ve ever had.

Sam Bamber Lister: Couldn’t recommend the service here any more. All the staff were great. Steve helped me with multiple issues I was having when purchasing a car, and went the extra mile to make sure I could get it on time. Highly recommended.

Nick Paproski: We want to recognize salesman Brian for the excellent customer service we received when we recently purchased a full size van from Durand. In the process of shopping online for a van we discovered very quickly that most salespeople do not know much about big vans, which are basically trucks. Brian was able to answer all our questions and even got us some close up pictures of the underside of the vehicle, which was very important to us, since we were coming from over 2 hours away. Our experience with Durand was overall one of the best experiences we have ever had with a dealership.

J F: Was with another who was the buyer of a new car. In at noon and out with new car about 3 hours later. Friendly staff overall. Overall a good experience

Teresa Brent: I moved to Massachusetts from the St Louis area. Durand was one of the first places of business I turned to. I had a truck to sell and needed a new, smaller vehicle. Sales department was extremely helpful, as was the service department.

tim regan: If you need work done to your truck go to Wagner's auto 74 main st Boylston mass. They'll fix things that Durand is too afraid of. Guys at Wagner's are great

Lorenza Arcuri: I worked with Brian a once I knew I wanted he made it happen. The process went quickly and I absolutely love my vehicle that I have purchased. This has been the first positive car dealership experience in my 17 years of driving …THAT IS A RARITY! 100% highly recommend this dealership. Year is 2021 under 8,000 miles… warranty included 5 year or 100k miles which ever comes first and is still covered under a handful of manufacturers warranty literally couldn’t be happier and to have the peace of mind knowing my investment is protected by a good warranty. All with in my budget !

Amilcar Machado: The guy that I dalt with Brian he was awesome did everything that I hask and want great dealership

brian miranda: Friendly service and informed me of an OnStar trial is was missing out on.

Jack Stearns: Brian in truck sales was great! Overall experience at the dealership was fantastic. Very professional sales and service.

sunny boy: Stopped in to test drive a Silverado before ordering one, and because I favored a bed/cab combination they did not have, Nathan and his manager refused me a test drive.

Pamela Duggan: Great service. They always get my vehicle in and done quickly.

Mike Castro: Me like it

Lisa Cormier: Brian was wonderful to work with . He is the best !

Denver Metcalf: Very good

Jon Hart: Very quick to assess and fix the issue. Very professional service. Met all expectations. Thank you!! Jon Hart

Kevin Vanderbeck: Brian B. Was great, very helpful and professional

Brenda Sue Ocasio: One of the nicest dealerships I had the pleasure of visiting! Everyone was pleasant and professional. Highly recommend service, sales and parts for your future needs you will not be disappointed!

Cathy O: Great experience! I worked with Steve in sales. He was very nice, got me right in to see the car that day and I was in and out with papers signed within 2 hours! That is a lot quicker than other dealerships I have bought from. The car was ready the next day with a full tank of gas, registration and sticker all set! My husband bought a car the same day as me from another dealership, not Chevy, and he waited almost a week for registration and he had to get the inspection sticker himself, so the fact that this was all done and my car was ready the next day was nice. I have already recommended Steve to a friend that is looking to get a new car.

Kathy` Ascolillo: Brian was great to deal with and very helpful. He got what we needed to get done done.

Joshua Bergevin: Apparently this dealership doesn’t understand it’s core customer base.My father, who works a manual labor job that *OH NO* gets grease on him was in your service department today. He was attempting to get a copy of key that I lost as a surprise Christmas present.Not only was your service department associate rude to him from the get go, but told him to “take a shower”. I’m sure a lot of your customers who purchase trucks for similar professions would love such treatment in your dealership.My father is a hard working man who was just trying to rush from work for some last minute shopping and your excuse of a service writer felt the need to degrade him based upon his appearance. I can assure you I will let EVERYONE know how you treat your blue collar customers.

Jim Balogh: My 2017 Colorado has electrical issues that are difficult to diagnoseWhen it goes in for service it’s usually there for a week while the issue is being locatedCommunication is great, Joey does a great job!

eric p: I recently purchased a Mazda MX-5 from Herb Connolly Chevrolet. I live in New Jersey and the team at HC made the purchase as smooth as possible. When specific pictures were asked for, they were taken and sent promptly. There was no hard sales pitch and no useless add-ons. And the sales rep even told me how l could easily get from Logan airport to Framingham, where l was picked up and driven to my new car at the dealership. The drive home was fantastic.Thanks so much for the quality experience!

Lucienne Ronco: Herb Connolly staff are very respectful and pleasant! Great service!

Robert Jarosz: Windshield wipers were replaced unnecessarily. I had install a pair recently that were $27 a price, and were replaced with a pair during service that were $30 for the pair. Also, since the service , the left front wheel, occasionally squeaks now. It may be the brake pad dragging on the disc, (because it stops if I apply the brakes). But I’m worried (without evidence) that it might be a bearing. I’ll keep monitoring it.

ENOC 533: I have had a bad experience with this company I brought my truck here 2021 GMC Sierra they changed my engine 4 months ago it is still not working 100% it turns out that today I came again because I need to change a part What 4 months ago I am waiting for the part and it turns out that now they only need 24 hours to order the part and it arrives but for 4 months they have not placed it on me anti-professional liars very bad experience with this Framingham Chevrolet They should be a little more honest, fairer with what they are doing, they treat you well, it makes you feel nice with all due respect, but they lie to you and they lie to you. They lasted two months with my truck inside the dealer to fix it after 2 months. they deliver it the truck is not 100% and after 4 months you are still in percent

Megan T.: I am very disappointed in this company. I bought my Trax from them in 2018. Service was ok until recently. I'm not sure if there are new people in the service department or not, but I needed a loaner to have my transmission checked. They needed my car for a day to diagnose it and I was told no loaner. However, my father ALSO brought his car in for a diagnostic of his transmission and WAS given a loaner. The only difference is I'm a woman. I called the manager and left a message WEEKS ago and still have not heard back. I will not be returning for service or when I need a new car if this is how they treat women. I will also recommend to my mother, who is in need of a car, to look elsewhere. I don't want her to be treated differently than my father, as well.

Amy Segal: my experience was great very helpful willing to go the extra mile and when explaining the whole he was fabulous

Adam Owens: Always professional!

Sedat Qerimi: Update: Great experience purchasing a van and a truck, scheduled detailing the truck on Monday for Friday and dropped it off in the morning, got a call that is ready and 2 minutes before I pulled in I received a call that wasn’t done! Left without a car for the weekend, will have to consider other options for service in future. Disappointed

Henry Ruiz: I brought my 2019 Chevy Camero in for an oil change. After I picked it up the check engine light came on. I brought it back to be looked at. They turned off the light and they told me, after they scanned the code, that it seems as tho someone may have touched something in the front and that made it activate something for the rear axel. They told me to come back after I let it run for a while and if the light comes back on. So when I came back, they had different story. Now it was the gas sensor for the filter. They left a tool in the engine bay. And now They want to charge me over a thousand for their mistake. Just because I needed an oil change. I did call the center and they don’t want to help me either. So I am stuck with this problem Not happy with my service.

Peter Madany: Recommended dealership!

Lino Martinez: To be honest , this was a really good experience, they took care of my 2022 2SS Camaro very well , I can’t be more happy, the lady at the service counter was really nice too

Dhruvil Patel: Great customer service and transparency

Arianna Pagan: Waste of time. Don’t bother

S and S: Waited over a year for a recall for air bags, repair was completed but noticed after I picked up steering column was missing parts. Called for 3 days to let them know, no call back, finally had to call Corporate. I like the service department, the manager I worked scheduling the appointment was great. I'm a manager of Customer Service, if I waited 2 hours before calling back a client they would be heading out the door to a competitor, and I wouldn't blame time. Customer service is the foundation for any business, not good Herb Connelly, not good. But hats of to your employee that helped with with my appointment he was great.Oh by the way, they told me I needed an oil change before I left, I laughed, my oil was changed 2 week prior, just checked it that morning , 92% life left.

Lisa Waterman: Clean. No hard sell.

Edan Cohen: UPDATE:THIS PLACE IS THE WORST!!! Because of my original bad review, I have now been banned from this dealership! The service department originally had an order for a new charger for my electric car and when I called about the status JAKE answered and said because I left a poor review they cancelled the order and I would have to deal with the problem elsewhere. ARE YOU KIDDING ME?!?! I’ve never heard of a place punishing the customer for speaker the truth!! Everyone PLEASE STAY AWAY from this place. Their automated system wants me to call them back so they can apologize but I know that’s not true. The manager JAKE does not deserve to work there and treats customers super disrespectfully. GM AND THIS DEALERSHIP HAVE LOST MY BUSINESS on future vehicles. YOU SHOULD BE ASHAMED OF YOURSELVES!ORIGINAL:I left my car with you several times and no work ever gets done. You try to charge me for things that I shouldn’t be charged on. My car has non-stop issues. GM, Chevrolet, and this dealership are the worst. I honestly just want you to take my car back because I will not be a returning customer.

Nancy Morris: JOIE WAS VERY INFORMATIVE AND HELPFUL. I WOULD RETURN JUST BECAUSE OF HER.

N M: Buyer Beware -Don't buy a new vehicle from this dealer. I bought a new vehicle from them late last fall. This is a dealer that you should not trust, especially the Finance Manager - Brian. They overcharge for new vehicles compared to other Chevy dealerships in the Boston area. The Finance Manager will tell you that Chevy requires all new car customers to finance with Chevy. This is not true. The dealership wants you to finance with Chevy, as the dealership and Finance Manager get paid more when you do. AAA usually has new car rates that are a few points less. There is a reason that the ratings for this dealership are so low on multiple rating sites.

Courtney Walker: Im giving them a 1 star because the sales rep I had was great (Zack). However, I drove 3 hrs, offered the full listed online finance price for the vehicle (i was going to pay cash) and the sales manager came over, couldn’t even look us in the eye and told us he had a lot of interest in the vehicle and he thought he should probably up the price. If we paid the finance price, $1000 more, he might consider taking our offer. On top of that, the vehicle was extremely rusty underneath and was going to take a full day of air hammering and repainting/oiling to slow the rust. Rockers were also going to need repair due to rust and repainting. The poor person that purchases this vehicle unknowing of the degree of rust will have a vehicle that wont pass inspection before they can pay it off. I have the resources and ability to repair. In addition, the vehicle was coming with no warranty, just the MA lemon law support which doesn’t mean a thing unless you have a good lawyer.Also, the car has a clean car fax but the right rear quarter has been repainted (orange peel visible) and the rear bumper is misaligned/ sensors popping out. If you are going to look at a used vehicle, don’t trust the carfax they give you!

Brenda Johnson: Thank you so very much to Glenn W. &Michael S. for assistance with putting me in my new Chevy Trail Blazer!!!!To which I must say, I LOVE LOVE LOVE ❤️

Al Fontaine: Great service as always.

justin kittle: Salvador gave me the best experience they always kept me updated and got everything done perfect and before schedule

Chuck Hsmtah: That’s car dealer I’ve ever dealt with

James Amistadi: Awesome experience. Joe was an exceptional salesman understanding my lack of technical experience and making sure I knew all about my new vehicles functions. Very nice experience.

Raymond: Friendly and knowledgeable staff, super clean environment, and great inventory.

Maryjane Paulette: old time dealer ship were they know how to take care of people it is 2 hrs from myhouse and i will go back again not just a dealer made a friend thank you

Michael McLaughlin: Wonderful service!

Jack Sterner: If you hate having all that pesky extra money that’s just laying around then come down. They’ll help you get rid of it. They’re having a $100 special on oil changes too.

Charles Thompson: We were clearly given all options and were able to make the best choice when turning in our lease vehicle. Our choice that best suited our needs, was to purchase a new vehicle. Ivo Iliev made that easy and during our conversation was able to add a further discount to the purchase price. We are very happy with our choice and highly recommend that anyone ready to purchase a car stop in and see Ivo!

Cynthia: Drove into the lot parked next to trail blazer about 3 hour later drove it homeCustomer service was good

Jennifer Casey: Very helpful and please to work with, great follow up too!

Sara LeBlanc: You guys went out of your way to help me and my family and we couldn’t appreciate that more. Thank you for everything you have done!

LUIS NUNEZ: Very nice staff and very helpful.

Sean Comer: Been looking for a certain vehicle for quite awhile and Salvadore had it for a really good price. Their salesman Joe McNamara is the best! He made it an easy and fast buying experience, he was on the lookout for me and really came through. Even with buying a used vehicle it could have passed for new. Thank you Salvadore!

Tyler Banks: Sending your vehicle here to get fixed is like drunk driving. Just don’t do it. You enter with one problem, and you leave with a different one. They had their “best mechanic” take a look, and I’d like meet this man because I think it’s the dog behind the counter. My lights worked prior to me dropping it off and boom pick it up and no lights, supposedly a $1,400 fix. THEY PULLED THEM OUT OF THE SOCKETS. Yup, you read that correctly. Avoid this shady establishment at all costs.

Roger Cormier: Glenn and the whole salvadore team were very helpful

Ashley Boissoneau: It was a pleasant experience. Joe was easy to work with and not pushy at all!

Ralph LeBlanc: The customer service with my service agent was excellent. He is an asset to your dealership and is a strong reason I keep coming back.

Donald LeBlanc: Glenn was very friendly and helpful.He kept us up to date and informed throughout the buying process.