Best Diving Center Worcester Near Me

Kostas Aganis (KDA): Great shop with a great group of friendly dive pro's! Highly recommend.

phil macauda: Great, John is awesome super nice and helpful, will not go anywhere else.

Chris Pace: Awesome place recently got my open water through them. Awesome group of instructors. I thought I would have a hard time in the classroom portion of the certification but I was wrong, they make sure everyone understands everything before they move on. Down to earth instructors, comfortable setting and safe.Highly recommend

Frank Miller: Great place. Great people.

Melissa Williams: Got my 1st dive certification here, basic open water diver. This school uses IDEA certification and I would highly recommend them. The owner does a great job teaching new divers.

David Shettler: Brought my two kids to take SCUBA lessons with me at CMS. Steve and the whole team at CMS are incredible. Patient, extremely knowledgeable, great teaching and support, I couldn't recommend them more. Six classes spread over six weeks with pool work followed by two great mornings of diving. He even made and brought us all lunch, above and beyond. Glad we did this, and glad we chose CMS and SCUBA Steve!

Steven D'Aquila: Retail and certification was professional with room to accomodate your busy schedule. I personally had a very good experience and would recommend the certification classes to anyone, in most age groups.

Doug Clifton: Great service and fair prices. Didn't feel rushed. Excited about my new buys!

Mark Baril: Great people..

Lajaun Case: The guys at Central Mass Scuba are very helpful. They care about all divers (whether you are a novice or an expert). Your safety is always number 1. Support your local dive shop!

Thomas: Best dive shop in Massachusetts. Staff are knowledgeable and friendly; and the store has a larger inventory than most. I recommend making this your LDS.

Sue Waudby: Great dive shop. The staff is super friendly and knowledgeable. They go out of their way to help you make the right purchase.

Nikolay Roubin: Always like this please

Chelsea: So happy I went to Mass Diving for my Open Water certification. The entire staff was so helpful and accommodating, from answering my initial questions about enrollment, to selecting equipment, to the course, complete with pool and open water sessions. Shout out to Carol and Tom! They both made me feel comfortable and I truly couldn't have done it without them. If you're thinking about getting certified, this is the place to go.

ken sharrow: Everything you need for diving is at this store Owner Mark Potter has 30 plus years of diving experience and knows pretty much everything about diving and dive products Mass Diving also has great diving packages. And if you dive with Mass Diving you can be sure you will have fantastic experience. Mark makes everything easy an stress free. Highly recommend for your next dive vacation

Albert Thomas: Always a great store and helpful. Having sale now.

DB O: Very helpful with strong expertise and offered great suggestions

Mike Alvarez: Fast, knowledgeable and courteous service.

Rob Garrett: I live out of state and needed to order a wetsuit by phone. Carol walked me through the measurements and special ordered the correct size. She had it shipped to my house and it arrived very quickly. Everything fit and the entire experience was great. I highly recommend Mass Diving and especially Carol for anything you may need. I will be doing business with them again.Rob

Erin Zhou: One stop shop for all your scuba needs. Top-notch training, equipment and services. Very knowledgeable and helpful people. Highly recommend!

Charles Grabau: Great service

David Kramer: Not the only game in town acts like it.

Paul H.: AWFUL! TERRIBLE! Worst experience in a dive shop we have ever had. Not only did they charge us full price for certification even though we did no use them for the diving parts, which can be very expensive elsewhere. They also, allowed human blood to touch us and only because I called them, did they offer a fake apology. If their apology was even close to sincere, they would have called the person the blood was on and apologized or followed-up in any way. Nothing more even though they allowed HUMAN BLOOD to touch us.I would not recommend ever stepping foot in this shop, nor giving them any business and it a total ripoff, disappoint and possibly should be reported to authorities.Gross from every angle.

R M: I had one of the best experiences I have ever had in my life at Mass Diving. Everyone I met was very nice and attentive. I can't even fully express how satisfied I was after leaving the shop. I just completed my open water certification this past weekend and I can't stop thinking about when I am going to dive next.On the less than positive side of things, I had a death in the family that morning and I took the hour trip to the shop to get my mind off of everything. My experience there completely made my day feel less depressing. I was told by a few people early on, that the dive community is "awesome and welcoming" and I have to say that everyone I met, especially Mark and Laura, are the optimoe of that. I live over an hour away in New Hampshire. I made the drive and will do so again if for nothing else than the experience and customer service.Aside from the amazing personable nature of the people, the shop itself was immaculate. It is definitely the biggest and nicest shop I have visited so far. And unlike a lot of businesses these days, there was zero pressure to buy anything.If you need the latest in diving equipment as well as a wealth of knowledge and top notch customer service, look no further. Ask for Laura. You won't regret it. She is the perfect example of how to treat customers as well as what the love and enthusiasm for the sport of diving is all about.

vivek khokha: We have just completed our certification for open water with Mass Dive. And we are already enrolled in our Advanced Classes with them. This whole experience from beginning till now has been as smooth as it can get. When we started enquiring initially we were guided very professionally towards what we wanted to achieve. Without ever feeling pressured , we felt we were always guided efficiently.This place is just full of enthusiastic and friendly people. It is so sad to see couple of negative reviews for this place because I can not even begin to understand how it possibly can even happen with all these wonderful people. The whole staff from Laura, Peter, Carol, Mark are just outstandingly professional and ensure every step of the way that you understand what you are getting yourself into.And if you are Lucky (Like us) you might even get Laura as your instructor all the way. I have no doubt that she is one of the best instructors in the country. Laura tried to understand each student and changed her approach accordingly for each one. She had such a calm approach all the way that made you pay attention and learn through out. I personally was under distress during our open water dive due to a situation and was ready to give up. She personally ensured that I got the support I needed to calm down and helped me through out the Dive and got it completed. I don't think myself and my wife can now even think to dive in the area without her. Laura- we love you :)In this Area I think this is one of the biggest shops with most amount of resources. Any equipment you might need they have it and they service the equipment too, which any one who dives knows how important it is. I would highly recommend Mass Dive for all your Diving needs as they are absolutely great.

Thomas Hugill: I have seen some negative reviews about MASS Diving, which surprises me. My experiences with them have been overwhelmingly positive. Friendly, knowledgeable people (Mark, Carol, Laura, Peter). Full-service shop for equipment, training, & advice. I don't do the local dives but have been on a couple of their group trips to exotic places & had a blast both times. They get pretty good deals at these destinations too.

Kristin Crossland: I never write reviews, but after reading "Unknown Name"s utter nonsense and ridiculous review below, I feel compelled to give this dive shop the rating they deserve. I went here for my Open Water Scuba certification and it was amazing. By the time I went to Bali for my 4 open water dives, I was comfortable, confident, and knowledgeable. My dives all went perfectly and I was able to thoroughly enjoy each dive not as a required learning experience to get my cert, but as the start to an amazing life of diving.#1. Apparently, Unknown has never taken a class on anything in their life, otherwise they would understand why it is necessary to follow up on the PADI online course. The dive shop does not certify you, PADI does, and as such, the shop is REQUIRED to fulfill certain expectations. This is for your SAFETY as diving can be incredibly dangerous. It may seem like a waste of time, but repetition is how you learn, and all of the information is important if you really want to enjoy diving. I also learned plenty of things from the PPT I did not learn from the online course, and the pictures and videos were incredible and taken by Mark himself. #2. The instructors are all employees of the dive shop, not hired guns. In fact, it is family-oriented. Complaining about the hours of the shop when they are the typical 9-5 (or in this case, 6) is ridiculous. The actual classes are at times more "convenient" to the "customer". #3. The reason the online course is SEPARATE from the pool sessions is because they are meant to EXPAND UPON what you learned from books. It is not a review, it is in addition to what you have learned. #4. Apparently being a lifelong skier and musician turns you into a douche because my friend and I, both petite females, had absolutely no issues with helping carry the gear into the facility through the snow. It was a nice warm up and we were happy to help our instructors and speed things along. You are expected to carry your own gear as a diver, so why should you be babied because you are getting certified? Cry me a river. #5. It is entirely reasonable to expect you to submit your medical paperwork before allowing you to enter the pool sessions. You are paying for every hour you spend at the pool, so why waste everyone's time because you are too lazy to drive to the shop to submit it? The instructors have to make sure everything is in order PRIOR to the pool classes, not deal with it when we should all be in the water. The instructors were incredibly efficient in this way and no time was wasted. #6. If you feel comfortable ordering your gear online, good for you, but even in my short diving career I have seen disasters occur from this decision, and the shop does not push any of it's products on their students. They have an obligation to warn you as your instructors because they are concerned about your safety. They carry the best gear if you do want to purchase it, and they often have sales.All in all, this dive shop will make sure you are ready to go out into the real world feeling confident and safe. They will walk you through everything, answer all of your questions honestly and without judgment, and they even arrange dive trips for groups of people. I am so glad I got my certification here because they inspired me to love diving and to be prepared for anything. I will definitely be taking my next cert with them.

Doug T: Mark is the best around!

Unknown Name: I wanted to become SCUBA certified but had no prior experience. This seemed like THE place around Boston to become certified. In fact, their general monopoly means they lack customer service. A few reflections: #1. The instructors are great. But it seems like they're hired guns and not actually part of the dive shop. #2. The shop acts like the world revolves are it, not the customer. For example, they close at 6pm daily. How do most working people get to Natick by 6pm? Not everyone lives near Natick, you know! #3. The online course used by the shop is incredibly long. All the answers are online and very little of it is actually used in the pool. On top of completing the online course, an in-person exam is also required. I will do the reading and take an exam. Don't make me take another one too. Wasteful. #4. As a lifelong skier and musician I'm used to carrying my own gear. But when I paid a lot of money to learn to SCUBA dive, I wasn't expecting to carry all the gear through the ice/snow to the pool. If this were a "budget" program where we all helped out to keep cost low, I'd understand. But this was bush league. Instead, we were asked to show up before the pool was available -- a ruse to lug gear we might not even use. Again, poor service to the customer. #5. Before going to the pool you must visit the dive shop for paperwork. If all the students are going to to the pool, why make them all go to the shop as well? There we purchased a folder and some small items which could have been purchased online and given to us at the pool. That would have been inconvenient for the shop, so they decided to inconvenience the diver. #6. While I at the shop for the wasteful visit, the clerk investigated my gear, noting all of the features it lacked and pointing out that buying online isn't a good idea. In the end, the veiled chiding didn't matter since my gear was fine in the pool. #7. Before one of the pool lessons we had to go to the dive shop for a powerpoint presentation and in-person exam. The material was in the online course, which we had to show proof of completing. This was redundant and wasteful. We then did a tour of the dive shop, which was a 30 minute advertisement for buying gear at Mass Diving. Don't waste my time. #8. Communication with the shop via email was hard to follow. I would receive message from different staff members, sometimes with conflicting information. And when they asked for my input about a potential scheduling change they never confirmed the final decision. Instead, I was left wondering what the outcome until I followed up. Not a big deal, but bad customer service. Again, the dive teachers were kind, thoughtful and easy to work with. Once we were diving, it was great. But the administration, organization and non-diving aspects were poorly managed and communicated. If you can tolerate uncoordinated management you'll be fine. Otherwise, don't hold your breath for good service.

Bert Perry: I have nothing but good things to say about MASS Diving. The training is exceptional and they offer a full line of SCUBA Diving activity. Their staff is always friendly and knowledgable and it is so to have such a large selection of SCUB gear in stock so that you can actually see it and don't have to order. I have been to many dive shops where it always seems to be a Mickey Mouse operation and MASS Diving is by not.