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Fresh Start - The Moving Crew

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1. Fresh Start - The Moving Crew - Worcester

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· 257 reviews

70 James St, Worcester, MA 01603

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Fresh Start - The Moving Crew: what do users think?
Jason Passell: We have hired Fresh Start twice. Both moves went off as well as I could ever expect. On our most recent move, this May 2, Fresh Start performed brilliantly. The crew of Jose, John, and Jack (the J team) worked, hard, worked smart, and actually beat the original estimate. I was equally impressed by the care the crew took with all our belongings, carefully wrapping each item in furniture pads and covering every inch with plastic cling film. The crew handled our heaviest furniture carefully and delivered every single item in perfect condition. This was our second move with Fresh Start and both moves went off without a single hitch. The office staff was, both times, friendly, professional, and accomodating. In addition The Fresh Start MOVING CREW is a company that maintains high standards of integrity throughout their organization, from top to bottom. They further are an asset to our Worcester/Central Mass area with countless acts of support for our local Food Pantries and other civic minded causes. So, hire Fresh Start for all your moving needs because they show up on time and do a great job on your move, or hire Fresh Start because they are a company with professionalism, integrity, and compassion...but ultimately hire Fresh Start because they support the Worcester/Central Mass area with countless acts of social responsibility.
Kati Ayers: Positive:Professionalism,Quality,Responsiveness,ValueFresh Start Moving Company was great from start to finish. From all communication in the office to moving day itself. Our crew was Justin, Drew, and Jose. They were respectful, polite, and handled all of our items with great care. They worked fast, and had their system down to a T. Thank you all again for your hard work !!
Dave Evans: I guess 2.5 stars. My move went 2 hours longer than booked, even though i've done it myself with a friend in about 2.5 hours, which was an extra 300 buckos, but after forking over my complete debit card information i got hit with a nondescript charge of 180 dollars which turned off my card. i'm not saying the movers stole my information, but the timing was very suspicious.
S Edwards: Positive:Professionalism,Quality,Responsiveness,ValueWe hired Fresh Start movers to rearrange furniture within our home. Marcus and Jeremiah were amazing! They kept smiling even when I said move it 2 inches to the left or push it back a little bit more. Anything I didn’t want was loaded onto their truck to be donated. It was money well spent.
Denise Moroney: Positive:Professionalism,Quality,Responsiveness,ValueJustin and Marcus were awesome. Fast, efficient and excellent customer service. I would recommend them as a great team and Fresh Start Company.
Diane Mier: Fresh Start movers took the worry out of moving. Korey, Jay and Jack moved me December 6th as though my things were theirs. They really cared!!! Ill use them again when I move my things out of storage. Korey was a patient leader directing his good crew. I would highly recommend them!!!Sincerely,Diane Mier
Evangeliz Sanchez: Positive:Professionalism,Quality,Responsiveness,ValueMichael B, Justin Monge, and Jose Lopez did my moving service! They were extremely nice, kind and very careful with my furniture.. I will definitely refer them to anyone I know that needs to move.. and will use their services again if needed in the future. 5 stars!
Tina Jarvis: Marcus and Liam showed up early and ready to move boxes for me. They were professional, courteous and completely a joy to work with. I employed Fresh Start for my move here to Worcester and plan to use them again when my husband and I move into our new townhouse. I will look forward to having Marcus and Liam for this next move and know it will go smoothly with their assistance. I will highly recommend Fresh Start Movers every chance I get. Great experience!
Stefanie Koelewyn: Had an amazing experience with Fresh Start from beginning to end! Zoe was great about scheduling our move despite having to reschedule last minute due to our closing being postponed. We originally hired 4 people to do our move. Two of them were held back on another job so only Marcus and Wayne were able to show. They knocked it out of the park! Who knew we didn't even need two more people with those rock stars! They moved everything in within about 2 and a half hours and were unbelievably nice and respectful during the entire job. I would highly recommend this company to anyone and was especially impressed with Marcus and Wayne.
Patty Griswold: Fresh start is an excellent moving company. Justin M , Liam D, Robbie Z were super friendly, professional and worked hard. They took great care of our belongings with no damage to anything. Ask for these boys !
Chema Espinal: Positive:Professionalism,Quality,Responsiveness,ValueGreat company Zoe is an awesome lady she pays attention to details James the owner a very nice guy and his crew! worth giving them a try.
Rachel: My experience with Fresh Start Movers was amazing from my initial phone call until the end of my move.. Telephone conversations were professional and friendly. The men moving my belongings were kind and helpful.. They took such good care of my belongings!! Thank you to David and John.. I will definitely be using Fresh Start for my second move next year!!
Anna Gonyea: I wanted to send along our gratitude for the amazing service and compassion we were given from Fresh Start during our recent moving process. We closed later than expected and Zoe and your crew (Noah, Mike B, Pete) were so understanding and flexible. It was so nice to be able to focus on getting closed / access to the house without needing to worry about where our belongings were or how quickly we could get them. I changed the moving time multiple times throughout the day because closing kept getting moved back, and not once did anyone get upset or frustrated. They were so understanding and kind during an otherwise very stressful process.I wanted to do an extra shout out to Zoe - she was amazing in the weeks leading up to our move. She was organized, responsive, and knowledgeable. She was really a pleasure to work with.I have already told my realtor to recommend Fresh Start to anyone in the area. Thank you so much again!!!!!
Kyle Burke: Positive:Professionalism,Quality,Responsiveness,ValueThis crew Always goes above and beyond and their timeliness is unmatched. They are undoubtedly on their way to being a top competitor.
Candy Leahy: Positive:Professionalism,ResponsivenessExcellent service and polite and friendly staff. Justin and Liam were wonderful! Zoe was extremely helpful and offered her assistance to make our move as easy as possible. I highly recommend this moving company.
Da Disser: Overall the experience was very smooth and easy. Final time price were at the low end of the estimates which was great and even though we had two pick ups there was no issues with coordination. Xavier, Bryan, and Omar did an excellent job and I was a bit surprised by how quickly they were moving. These young men were wasting no time, but still properly wrapped all of our furniture in blankets and/or plastic wrap. Excellent experience and would certainly recommend.
Richard Kolesnik: Positive:Professionalism,Quality,Responsiveness,ValueBryan and Xavier were excellent movers.The front office kept me informed.Cost of the move was more than fair.I would highly recommend Fresh Start-The Moving Crew.
Rob Stowe: Fresh Start moved us from the Boston area to Iowa in late August and early September 2022. Short story: We had an *excellent* experience with Fresh Start. The entire team was professional, highly experienced, and well organized -- from the estimating process to unloading.We want to give a specific shout-out to Yancy and Mark, who drove to Iowa and unloaded for us. They are two dedicated, professional movers.We chose Fresh Start, in part, because they themselves handle every step of the move. They do *not* contract out any part of the move. As mentioned, Yancy and Mark drove our belongings to Iowa in the same truck that they (and others) loaded in the Boston area. We had their cells, and they gave us periodic updates on the way out.Fresh Start took great care with all of our belongings, some of which were old and fragile. We packed most of our belongings ourselves, but they packed some -- and did a very good job. There was one issue with a framed picture -- no one is perfect, and this was a small matter, given how much stuff we had -- and Fresh Start took care of it fairly and promptly.We would recommend Fresh Start to anyone -- whether moving locally in Massachusetts or long distance. These folks know what they're doing, they never delegate responsibility to other companies, and they execute as planned.
Kaitee Blas: I had the Best experience with Fresh Start Movers! First I spoke to Zoe who helped me set up everything. She took all of the stress out of setting up the move by making everything simple and easy to understand and by patiently answering all of my questions. When the day came Edwin, Marcus and Justin provided us with courteous efficient service from the time they arrived until the moment the last box was placed into my storage box. Unlike other movers I have worked with in the past these guys did not take take extra time away from my move to do anything unnesessary. They were very focused and professional.At the end of the move I paid what was expected. Nothing hidden, no surprises.I am so thankful that I chose Fresh Start Movers for our Fresh Start! 😇🌻
Aline Parks: Fantastic company. Great rates, customer service and movers that go above and beyond
Personal: Wife and I made a move out of state. About 60 miles away. As anyone would, I contacted a few local movers for quotes. All were roughly the same price. I chose Fresh Start because of the courteousness of Holly. I am glad we chose these guys. David and Wayne were very professional and made the move very easy. I’ve been around a while, and it is very refreshing to hear two young gentlemen speak very highly of the owner James. Thank all you folks at Fresh Start. Highly recommended.

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