Best Forklift Dealer Worcester Near Me

King “Vincenzo the trucker” Love: Very polite staff when I was delivering this load and couldn't locate the facility. The operator help me n stayed on the phone til I had found the shipping and receiving entrance. Trust me drivers the sign for shipping is so so little they need a bigger sign. But lot is small so get there early. So u can turn around your truck n 53ft trailers

Nicolas Rodriguez: Hi, getting trained to teach new hires on using safely crown Mhe machines.Great experience so far.

R. G.: Positive:Professionalism,Punctuality,Quality,ValueThese guy where amazing, they did what they said at half the price of the big competitors.

Tina Gleason: They fixed our very old fork lift, then they sold us a newer one!

John DeLorme: Everyone makes mistakes!!Mine was reporting to the owner that his technichian nearly burned down our company.Our ( rarely used) electric packet jack ran fine for five years. Never had any problems. Decided it was time for a check up.The service tech mentioned the unit needed a bit of grease and one of the batteries were a bit low on water. I asked if the batteries were all testing at normal levels, to which he responded as "all pulling the required 6 volts." The tech spent two hours here often staring off and wandering around the warehouse or outside smoking cigarettes.The machine as I said is rarely used, perhaps every six weeks. Our receiver left for the night leaving the unit plugged in to charge (as he has done as needed over the years). When I arrived the next morning to open the building there was a very strong rotten egg smell through out the building.I found the source to be the battery on the lift had one of the cell caps left off and the battery completely dry. Luckily it was only overnight and not over the weekend as this battery could have started a fire!!I immediately called to report my findings to Superior, I had to leave a message.No one returned my call .Called back three ours later, and reported the incident calmly to a secretary who assured me Gary would call back.He did not !!Two additional hours passed before I called again and finally Gary answered.He immediately insisted it wasn't his technichians error and was not going to buy me new batteries. I had told him I understand that he is human and everyone makes mistakes. To which he responded "not my tech!"I told him I wasn't trying to argue with him only to report a serious issue.I never asked for any new batteries, I only wanted to report what had happened.Clearly this man has no respect for his customer and has enough business to be able to lose a customer.

Safe Racks: We needed a good used forklift in Leominster, MA. I spoke to Gary and within a week we had a great running Toyota delivered and ready to go. These guys mean what they say and say what they mean. I will definitely recommend their services to anyone. Thank you!

Aaron Lystila: Have not bought a fork truck from Superior, but I have done a lot of parts and battery business. First rate family owned and operated business! Nice people to work with who care. I know the owner and employees have helped me many times and Im just a scrapper. Imagine how they treat a customer!! A Plus. Thank you guys for everything. Aaron.