Best Honda Dealer Worcester Near Me

Thomas Germain: Make sure you get a carfax purchased aused car come to find out it had a lemon law tittle payed 10 grand for a car worth 1200 dollars. Five star scumbags

Carlie Faulkenberry: I put off buying a new car for years because car dealerships have a not so good rep. But I have to say the moment I stepped on the lot I felt comfortable. Jarid came out to help me right away. He was very genuine and friendly. There was no pressure and because of him I have the car I wanted. He made the experience wonderful. Everything went absolutely seamless. Christine was wonderful as well, and finding out that employees have been there for years definitely says something about the dealership. Thank you jarid, everytime I look at my new 2013 blue raspberry honda fit, I smile. She cheers me up, I named her nugget.

Melissa Monti: Excellent experience buying my 2023 accord. Shane at high octane recommended I shop at Honda and David was excellent to work with and helped me purchase my vehicle. Every employee I had interacted with were great to speak with and made me feel really comfortable. I couldn't be more happy.

Katherine Glidden: Jarid was so great to work with! He was very knowledgeable, personable, and helped us get into a great car. Highly recommend working with Jarid and the Lungren team!!

Bryan P: I couldn't be more dissatisfied with my expereince here. The moment they take your money, they completely forget about you. It took them 9 days to register my car with TEMPORARY PLATES. Seriously, how long does it take to get temporary plates.They claimed that the registration took so long because they wrote a bad check. The salesman never called when he said he would and seemed annoyed when I would call him to inquire on the status of the registration. I would NEVER come back here or reccomend this place to anyone else.I also had to come back four times to sign paperwork and wait an hour to get my car inspected. Again, total inconvenience.

Sebastian Zborowski: Updates below. Not sure what has happened to this dealership over the past year or so. But my loyalty there has come to an end, sadly. Used to love Lundgren. I have purchased all my vehicles from them over that past 10-15 years, but it is certainly not the same. This review is a culmination of the service I have received from them over the past 6-12 months. It began when on one of my oil changes they noted my car needed all 4 tires replaced because the treads were low. They of course wanted to take care of it on the spot. I refused knowing that the tires were only 6 months old and I used my tire gauge and they were fine, so no where near the end of their life expectancy. Upon getting another oil change on the same car and still having the same tires on them not a word was mentioned about the tires and on the report they provide all tires were in the green for wear. Maybe the first mechanic used the gauge incorrectly? We are human and mistakes are made. But would have been a costly one for me if I just took their word for it. Also, on oil changes Lundgren used to be great at providing a reduced price on oil changes for high milage vehicles. I never had to ask and they actually made in know. But on a couple of past oil changes I had to ask for it. Then recently, I was told that the mechanic found a crack in the rear sway bar and that it needed to be replaced and that the bushings were worn as well and also mentioned the bushings on the front of the car and recommended replacing the front sway bars. All together a job with an estimate of just over 1700.00. Brought it to a small owned auto shop and the mechanic could not find a crack on the rear sway bar and the bushings are in great condition both front and rear. Again, Lundgren was great before. Not so much now. They have lost my trust and in turn my business.UPDATE 3/24/23 - Matt, I emailed you my contact information to the the email you have provided below on 3/16/23. I have yet to receive a call or email and its been over a week.Update 3/28/23Had the chance to speak to Nick (service manager) and Steve. Nick and I looked under the vehicle and he took ownership for the repair being over quoted. But work was still required. The other shop (and I did not realize this) replaced the rear bushings. So I can only assume they either did it because they were worn or because they took the sway bar off and just ended up replacing them anyway. In any case, Nick invited me down to look at it together. This to me goes a long way and the reason I changed it to 5 stars. Thanks Lundgren.

Damien Joseph: Took forever to get my car after purchasing

Pat Sheehan: Needed a new vehicle in somewhat of a hurry as my present one was at a service center and the amt. of the repair needed was going to be more than I wanted to put into an older vehicle. So I visited Lundgren Honda where Laura Greenwood came out to greet us on a windy cold day. She was so friendly and made us feel comfortable right away. We found a Honda CR-V that I fell in love with. Laura was very thorough in showing me all the excellent features and instructing me on how to use some of them. Having a few accessories added. Looking so forward to picking it up at the end of the week. Thanks to Laura and Lundgren Honda for making this unexpected car-shopping experience a delight ! ! !Update: Since then we have leased three more Honda vehicles from Lydia (as Laura doesn't work there any more). We have been dealing with Lydia for about six years now and I must say she is absolutely a fantastic salesperson (and person in general) who truly cares about her customers before, during, and after the sale. Whenever we are there with one of our vehicles for routine maintenance service and Lydia is working, she always goes out of her way to say hello and see how we are doing. Lydia is definitely the main reason I will return to Lundgren's for my next vehicle. Be sure to ask for her if you are in need of a new car. You won't regret it.

B C: Had a great experience buying a SUV I found on CarGurus. The salesman Matt Racine was a pleasure to work with and made it easy to finalize the deal. Will definitely recommend this dealership to others.

Brandon Rezuke: If there was an option to post zero stars I would choose zero.I have been a customer at Lundgren for about 4 years now, decent service as long as you call ahead, and as long as they remember to put the screws back into your oil pan.Lundgren likes to boast their top notch customer service, but my reality is, I got pulled over and had my vehicle towed away and plates removed because my agent didn't bother to do his due diligence, and the registration had been expired for 3 months.Do yourself a favor and shop elsewhere.

Marvin Alvarado: Compre un ACCORD 2022 excelente servicio por parte del vendedor excelente atención pero estoy decepcionado del auto por un gran motivo algunos modelos de accord no tienen calentador de espejos y especialmente en los estados que tenemos una gran parte de tiempo invernal es muy importante que los autos tengan calentador de espejos el auto esta muy lindo pero estoy arrepentido de haberlo comprado y si quiero ponerle espejos con calentador me va costar como unos 4 o 5 mil dolares fue una malisima compra así que tengan en cuenta este gran detalle se ve muy mal que un auto nuevo no cuente con este detalle hasta vergüenza me da que la gente me vean limpiando los espejos con un liquido desfrizador

Gianni Saige: LYDIA, LYDIA, LYDIA. She is personable, funny, thorough and goes above and beyond to make sure you understand the whole process!!!! Lydia made the entire experience stress-free and she had me smiling the entire morning. I couldn’t thank her enough for all her help!!! THANK YOU LYDIA.

Arthur Blye: This is the all time best dealership I have ever had the pleasure of doing business with, thanks to Jayson Navarro your the greatest

Sherry Colby: I had an appointment today to get my seats cleaned, when I showed up one of the blonde ladies gave me attitude and responded with "these seats aren't going to be covered." The other blonde lady started to argue with me and give me attitude that the seats are covered in dirt and won't be covered. My two granddaughters sit in the back with their sippy cups which spill everywhere so I told them it was from that and they continued to argue with me and tekk me it's dirt. Super unprofessional to argue with a customer and to tell me what's on my seats.

Just Marie: Jayson Navarro and Felix Miranda Jr. provided superb customer service.Thank you.

Carol Gentry: Leased a 2022 Honda Pilot at the end of last year and had a very positive experience with Jayson. He was knowledgeable about the car and leasing program as well as friendly and accommodating. Would highly recommend Jayson at Lundgren for your leasing or buying needs.

Martha Hawley: We bought a 2020 HRV from them during the warmer months. When the weather turned cold, all of a sudden the back up camera/screen divided in half: black and pixelated. Once the car warmed up the screen returned. During the out of service time, you couldn't see ANYTHING on the screen: radio selection, phone messages, back up views etc. When we complained to them, they said they would have to 'see' it. They did not believe the pictures we sent. So we arranged to leave it overnight in their yard. By the time they finally got to the car, the air had warmed and there was 'no problem'. We've repeatedly sent them pix of the screen out of order. Their response: "If we don' t 'see it' no problem exists." WOW. We're liars. Wow. We photoshopped those pix. Just wow guys. We WON'T be buying another car from you...Oh by the way, we spent EIGHT HUNDRED DOLLARS on them trouble shooting our transmission which, while still under warranty 'jerks and hitches' when in drive in hot weather or over a long drive when the transmission heats up. When it was in for service they said 'We get no 'faulty code' on the computer. There is nothing wrong with it." Again. We are LIARS? Guests riding in the car have remarked 'Is there something wrong with your transmission?" Our solution for now, shift into 'sport' and make due. RIDICULOUSLY POOR SERVICE. As they say garbage in garbage out. Put a TESTER on the transmission and you'll see there is/are malfunctioning sensors in the trans. This is ONLY a 2 year old car!!!

SAHARA AUTOMOTIVE: Doing business with them is great never late on orders👍👍👍

kelsey C: Lacking comprehension, competence & compassion.

Richard Hopkins: Bought 2 new Honda Odysseys here a 2015 then traded that in for a 2019 .The 2019 just left the tire shop and had 4 brand new tires on it and we brought it in for oil change and woman comes on and says tires are very dangerously low in tire tread and should be changed looked her right in the eye and said funny they 100 miles on the them.Scammers now lost our business in New cars and service.

Maria Polanchek: Great service. Ben was very attentive and professional. I’m a repeat customer.

Michael Tivnan: First time at the dealer. Was met by James after driving in and he took all the info quickly, got the car in and it was fixed well within the window I was given

Bruno P: Dropped the car off for scheduled maintenance, was done in a timely manner and explained what needed to be done.

Michael Tso: Excellent work ethics and professional

Lee Webber: Most of our service was routine. But there were two things that went above and beyond. First, they identified a malfunctioning tire sensor that has been giving us fits for over a year, and replaced it. Second, after service they washed the car, including the undercarriage. I want to specifically mention service advisor Scott Sundlie for personal work above and beyond.

Navdeep Lail: Excellent service provided during my visit to the dealership for the services. Staff was very helpful and knowledgeable.

Alan Quatrale: Quick service friendly staff

Ellen Pizzotti: Very satisfied with service

James Daprile: Exceptional customer service as always. I use them even for simple oil changes because they have earned my confidence.That is a big value add.

Bobbie Cruse: My experience was great from the beginning when I walked in the door and was greeted by Ben.He explained everything that would be done to my car and how long it would take. He called when my CRV was ready. Went over every thing was done and I got a good report and to my surprise they even washed my car!!It was a very pleasant experience.

Elena Pape: I had a wonderful experience on 4/27/23. I went in for an inspection. When I pulled up to the bay all 3 lanes were filled (9 cars). I figured the wait would be at least 2+ hrs. However, it was done in less than 45 min.! Scott, my service rep, was very pleasant. A+ Honda!

Nicole McGowan: Had such a good experience buying a used car from Herb Chamber Honda in Westborough. Sales and used car manager were extremely helpful in making my purchase possible!

Adam Suvalskas: Pricey but excellent service

Sous Chef B: Fantastic experience with these folks, specifically David Yang. Mr. Yang was very welcoming, honest, and professional. He made the entire process quick and painless. Thanks, David

Tom Burns: Problems addressed more than I actually had an appointment for

Laurie Scott: Francisco was so helpful and pleasant. Staff went above and beyond in fixing some collateral damage. Waiting area was clean and stocked with fruit and coffee. Excellent service!!

Valerie Hart: Great service! James and the other employees are really nice, attentive and professional. I can always get an appointment quickly. Work and repairs are done well in good time.

LaToya Pridgeon: Scott is amazing! He acknowledged me as soon as I walked in and answered all of my questions.

Yu Zhao: Good experience on maintenance of my civic!Francisco is really helpful and knowledgable, tech team works fast and gets the job done.Tried several Honda dealer, so far this is the Best. Will definitely recommend it!

Matt Simpson: I’ve been going to Herb Chambers of Westborough for more than a decade, and have been absolutely delighted with the automobiles I’ve purchased and leased, and with all of the service that I’ve received.

Rich Logan: Great service from the sales department. While other dealers are marking up new cars because of lack of supply Ron Bochard is not. Fair deals and professional service.

Gail Sullivan: Excellent service

carol cabot: Very good experience everybody friendly and helpful. My saleswoman Michelle patient willing to ask questions about those already asked. Great communication

Derek Martins: Levon Artinian is great, so are the hard working techs. Seamless experience at Bouchard Honda

Bill G: Friendly, attentive, and helpful staff made purchasing a new car a pleasure. Nothing even approaching a “hard sell”. Levon is terrific.

Mary-Jane Olsson: I had gone to a different dealership before going to Ron Bouchard’s and had a negative experience; didn’t have any problems at Ron’s! Everyone was super polite and friendly, and in less than a week I’ve got a car. They were up front about everything and gave me options within my budget; safe to say I’m extremely satisfied with my experience and can’t wait to get the new car on the road! Thank you to everyone at Ron Bouchard Honda in Lancaster; 10/10 recommend going here and when it’s time for another new car I’ll becoming back

Tonia Dembek: Joel and Dylan take great care of there customers!!!

Juan Valentin: Excellent service as usual. Joel is the best there. Great guy, very professional and honest. Thank you!!

madelyn torres: They have excellent service over at Ron bouchards thank you

Gemelo Luis: The person who received me was very professional . Very kind. Knew the importance and the value of a customer. I can tell he knows about cars and cares about the safety.

Jessica Zelent: Great customer service

Christy Barnes: The folks at Ron Bouchard were curteous and efficient. They did their requested task promptly at the appointed time and the car was ready about when anticipated. It works again like a dream.

Francis Cyr: Friendly fast precise service. Luis makes you feel like a friend

ajeet nalwa: My family have a very best experience to Luis Rivera sale person.He was nice and friendly and very much knowledgeable about car. highly recommend if anyone want to buy Honda.

Jovanie Whyte: Service personnel was very nice and professional

Russell Phelps: Prompt, courteous service.

ashley mchugh: My cars transmission went at just 3 years old. Luckily it was all covered under warranty and the staff took very good care of me. Repair was fully covered and they hooked me up with a rental car to use for the week.

Faith Wilson: As a first time buyer at a location as intimidating as a car dealership, both Levon and Steve did a tremendous job finding me the best fit, and answering any questions. Will definitely go back in the future

J L: First time really having to get work done to a car. Service was fantastic. Only “complaint”, people aren’t joking when they say the dealership really gets you on labor. Will go back if needed.

william hogan: This was the first car-buying experience at a dealership that was enjoyable to us. You will not find a better and more trustworthy car salesman than Victor Medina. We were so lucky to get to work with Victor. He listened to all our questions and needs for our new car and we were very comfortable dealing with him. We wanted a certain color for our car and he took time to find it for us instead of pressuring us into another car. Once the car was ready for pick-up. Victor spent much time explaining all the new features of the car. He also gave us valuable suggestions on how best to maintain our car. He really cared that we were 100% satisfied with our new car. Thank you Victor and thank you Bernardi. We are now Bernardi customers for life.

Tiger Stockbridge: I just bought a 2019 Honda Odyssey. My salesman was Dave Gordonstein. He made it very simple and saved us a few bucks in the process. I got a fair value for my trade in. They were friendly, fast, and very accommodating! Bought some extras and dealt with their service center. I’d gladly recommend buying a car here. Go see Dave! He’s Pissah!

Gonzalez 1019: I had an amazing experience in this car dealership, everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Julio, he is the best salesman I've ever met.

Joe Onorato: Absolutely awful customer service. Their word apparently means nothing. Bought a car from them that was not on the lot at the time. Ended up purchasing it thinking that it had Apple CarPlay, one of my must have features. This was my mistake as I should have confirmed. After pickup, I expressed my concern that the car didn’t have this feature and I was unaware during negotiation/signing. They do not have a “3 day return policy” like most car dealers. I spoke with Jessie, who I believe is a sales manager. He said that they wanted to make me happy and would install an after market CarPlay radio. He confirmed they would do this at no cost as I was a repeat Bernardi customer. He said “you have my word.”They ordered a radio and had me drive all the way there twice for install and each time had an issue (missing parts, etc). Finally they emailed me and said “sorry we aren’t going to do it.”My problems with this are 1) I wasted valuable time and gas to go there for “installs” on their false promises and 2) they “promised” this service to “make it right.” Their promises mean nothing and they are not to be trusted. They did not make it right. They just wasted more time.Steer clear of this dealership and Bernardi as a whole. Buy elsewhere.

oscar ni: Julio Ruiz is great, very friendly and knowledge. He got me a great car with a great price.

michelle valencia: As a first time buyer, Julio was a great salesman. He guided me through all steps making sure I understood everything without overwhelming me.(also being able to translate in Spanish to my parents was a big plus)Julio was very helpful from the moment I stepped into the dealer to the moment I left with my new car.Julio stayed in contact with me almost everyday giving me updates on process of the car.if you do decide to come into Bernardi Honda I would 100% recommend Julio as your salesman, that would be a promised great experience.

Anne DiZio: Albin, my service advisor, gave me exceptional customer service! He is very knowledgeable, professional, and thoughtful. Despite his busy schedule, he kept me well informed about the progress of my car repair and the repair was done in a timely manner and at a reasonable price.I highly recommend him.

Leah Briody: We recently purchased a certified used Honda Odyssey from Bernardi Honda. Our salesman, Jack, was kind, knowledgeable, and never made us feel "pressured" during the process. It was an overall great experience and I would recommend this dealership to anyone looking to purchase a Honda.

David Assarian: Great place to shop if you want to be harassed every day until you buy a car here. Made an inquiry on a CRV and the salesman (David Medrano) didn’t leave me alone. I blocked his number and reported his emails as spam and he doesn’t get it. All he did was increase his frequency. They will NEVER see a dime from me or anyone I represent. I’m so glad I didn’t buy my car there.

rebeca diaz: Estábamos por comprar un coche y el día de cierre nos movieron números y se lavaron las manos diciendo que no, que esos eran los numero reales. En fin, mi esposo y yo perdimos tiempo!!!! 😠y todavía tenemos que esperar nos reembolsen casi $1500, ojalá lo hagan 😤 además que mientieron en mas cosas.La peor actitud del “manager” Sinan Salie y la mentira de Scott.

John Williams: Ryan Sliwinski was awesome today handling my oil change. Thank you!

Matthew Pichel: Went to the dealership yesterday to look at cars for my mother. I told the salesman that my mother had Pneumonia and that we would return next week when she feels better. This morning he calls her, knowing she’s in bed with pneumonia and asks her when she’s coming in and then made a rude remark about me probably losing his business card if I even took one. It would be 1 star, but he was young and only started working 6 months ago.

Savani Joshi: Had an amazing experience at this dealership!!!Sean helped us very well through the car buying processes, right from showing the car to the last of the paperworks! The Sales consultant Sinan was great help too especially catering to our financial needs and doing the best to meet them!!

Vic Barakat: I can't say enough about what a pleasant experience I've had at Bernardi! Had to do a rush search for a car last month, and had decided that a 2023 CR-V was the vehicle I wanted. Unfortunately, there are very few of them out there these days. After shopping 4 other dealers, I stopped in to Bernardi. I was quickly greeted by Dave Gordenstein. Dave is a smart, friendly, understanding guy, and he was creative enough to show me such a great deal on a 2022 Pilot that I decided to move up and buy it. Dave did the deal, Kamraan Sadiq got the financing done, and I picked up the car a couple of days later. I even had a great experience with their Service Dept a few days later, when I noticed that one of the front speakers wasn't putting out proper sound. Kudos to Wilson Cruz for getting me in to diagnose it, order the part, and get it installed all within a few days. The atmosphere is friendly (Dave and Victor Medina make you feel like an old friend), they're all very professional, and I would recommend them to anyone looking for a new or used car!

Mayur Bhosale: Bernardi Honda made my car purchase and sell (both) experiences absolutely hassle-free. Special thanks to Mr. Bob McGrath and Jesse Manning. They both have been very professional and extremely helpful given my car sale situation was a little unusual. I strongly recommend using Bernardi for anyone looking to buy/ lease/ sell a car.

alvaro herrera: Thank you very much julio for your time an Attention you were very patient with everything I appreciate it!

Becky Eliastam: I've had unpleasant experiences with car dealers in the past so I am generally wary when it comes to car buying. I immediately felt at ease from the moment I started working with Matt Strong. He is genuine, transparent, communicative, and pleasant to work with. Hands down the most enjoyable and trustworthy experience I've had with a car dealer.

kevin Gould: Don't offer services you can't deliver on.

Lorena Perez: I have had a very bad experience at this dealer, I took my car with zero miles, I arrived with the dashboard lights on and the service guy Henry looks at me with a sarcastic smile after explaining the problem and tells me that the dashboard lights come on because my car is dirty and it needs to be taken to the car wash, which will cost me about $175.00 to check it. I left, I returned a couple of hours later because the problem continued and the same boy Hernry attends me and looks at me with the same sarcastic smile and He asks me, did you wash the car? I told him no because I know that's not the problem. I'm 100% sure that if it had been a man driving my car, he wouldn't have asked him that, but they still checked it and said they didn't know what it was. The problem my car arrived with a new battery and they accused me that because I changed the battery they were dialing 20 codes I told them ok but the problem was already there when I changed the battery I told them ok change the battery $220.00 per battery change matter when I asked for the battery that my car had, they charge me $40 to give me the battery that my car had so I can return it because I bought that battery with a 4-year warranty. Bernardi Honda Dealer, gives me a 1-year warranty. I think they said or 11 months now they say that it is a computer that my car is bad and that they do not have it in stock that they will possibly make it available in a month Bernardi Honda dealer Natick has not been able to give me a loan car I ask to speak with the manager Mike who is busy what He will call me back a day later I call again and he's still busy he can't pick up my call 2 days later I call again and he's still busy he finally calls me back and I send an email to his superior to obtain authorization so I can have a Loand car and I'm still waiting....The Service Manager MIKE told me to make a complaint with Honda, and there they tell me that Honda does not give loans to customers that it is the dealer who does thatVERY POOR CUSTOMER SERVICE

John Nicol: Handy local Honda dealership with service department. Pricey for repairs.