Best Hyundai Dealer Worcester Near Me

Kendal Biuso: Worked with Stan for the purchase of two vehicles, and the return of our lease and it all went smoothly, and very efficient.

Howard Alpert: Recently purchased another car from Herb Chambers Hyundai/Genesis in Auburn. Incredible experience with 2 transactions. The Palisade is awesome. However, the experience with Rusty {GM}, Marty {Sales} and the finance guy were simply FANTASTIC! A seamless experience with great follow up and the utmost hospitality. Thanks to this dealership and team. Definitely the place to go!

Tim Faucher: Great experience from start to finish.

Brandon Strout: GO ANYWHERE ELSE. They dont care about their customers.Waiting since October 2022 for service to be done. Had my car a whole week for multiple reasons. Due to the wait on a part I requested two issues fixed and i would pick up my car. Then come back to get my the part done.They never fixed anything, almost ruined my car.4 weeks of no updates for the service. I have to call in daily to finally get someone to talk to me.I have also been on hold/transfered for 41 minutes (Erin or Sarah) one night. For myself to get an update on my car, while it was sitting at Hyundai, to be told SERVICE LEFT EARLY.It is disgusting the level of service they provide.

Huy H: First of all, the service take months to schedule an appointment. I went in for engine light check. The Advisor indicated that is only minor issue, which I check was code P0455 (large leak in EVAP system) so no work is being done. The advisor proceed to recommended me to get an oil change + brake pads/rotors. Mind you, I was given that the price was $1365 to get it done. When I looked at the invoice (Part, $809 and Labor, $521), that is insane for a 1-2 hours works I waited at the place. I asked around to compare the labor cost, Monroe only charge $140 for labor. Too late to change. Two days, my engine light start to come back on - I schedule an appointment (No availability till a month later). I have to wait because my warranty is still in effect. A week to my appointment, I have to cancel due to my work schedule. I called back to schedule schedule - the secretary discussed with the advisor saying that they cannot do any engine service because I did not purchased at their branch (I brought my car at Framingham branch.) They did not notified me when I first time I came for an engine light check and do my brake replacement. They whole process was shady (it is because I still have my warranty and they refused to fix it??? I have to find time to contact cooperate to see my situation is valid (cannot do any engine work because the vehicle was purchase from the branch?). I am driving with the engine light on for the past 2 months because they said it is a minor issue but refused to services my 2nd attempt to get help from them. Anyway, I immediately called Framingham's branch, they were so helpful when I told them my situation. They able to booked an appointment for me within a week. I do not recommended this branch at all.

Marlena Truff: We had a wonderful experience here! Nagee was working with us and we had a wonderful experience with him. We appreciate it so much! Will highly recommend coming here for a car.

Chandler Dacruz: The parts department was unbelievably rude. He refused to look up a part even though I know what part I need. I had another hyundai location confirm they had the part which is why I called them.

Carolyn Chandley: Ask for Marty! So helpful and not pushy. A winning combination.

Leah Harrington: My experience buying a car at Hyundai of Auburn was truly a pleasure. They had the car that I wanted and worked with me to make it happen.Najee Walker, Sales, understood the factors that mattered to me and together with Sales Manager, Adam Mician, brought the sale forward to a mutually agreeable, everyone's smiling conclusion! Jimmy Eisnor in Service took it from there...I love my car! Thanks, Guys. You made it easy.

Danny Boy: Please be careful when you fix your car there. Please ask whether they still charge a diagnosis fee if you fix your car there. They charged me a diagnosis fee although my car was fixed there. While, Hyundai Framingham does not charge it if your car is fixed there.

Jude Kasekamp: Rusty and his whole team are great. Stan in sales, Nha in finance, Adam the manager, and everyone I interacted with during my purchase were fantastic. Highly recommended!

Rich Snyder: Just purchased a 2023 Tucson from Herb Chambers. the salesman Stan was very polite and knowledgeable of all products and process of the purchase. It was easy, smooth and took 1 hour to test drive and buy. The managers met our purchase agreement w/out haggling. They where busy and two salesman helped each other and managers also helped staff . Great team work. Recommend always.

Idalene Santiago: These cars have recalls, that when the cara stalls they don't tell you about, and take your money example the brakes the, seatbelts, and more recently my vehicle has been here at Auburn due to an engine malfunction since June, I have gone through corporate, who say they are not sure why it's taking so long, Auburn dealership says it's up to corporate, corporate says it's the dealership. Go somewhere else, for a vehicle that is reliable. Please do your research on hyundai recall make and models, this is not a vehicle worth the headaches. They give no loaners no reimbursement for the hardship they have caused.Have you tried to contact me by my number it's been a month since this review.

Bri: First and foremost, I wanted to give a HUGE shout out to Adam the sales manager. He was extremely pleasant to work with and his main focus is customer satisfaction. I had some issues when purchasing my 2019 Hyundai Santa Fe and he addressed them all and kept me updated throughout the whole process and some! I want to also thank Dan the service advisor, he was very informative, very patient and kept me in the loop for when my vehicle was in for service. He explained everything in detail and also has a great personality! (Thanks for the chuckels). Lastly, I want to thank Stephen for making my purchase quick and easy. I was a difficult customer due to my husband getting in a car accident and having a hard time with loans, but he made it possible and gave me the truck I wanted most. You guys have made this first time mom feel safe and happy. Thank you so much for all that you've done for me. If I could give you more than 5 stars I would. Have a fantastic Christmas and a Happy New year!

Jessica Lascom: Marty was extremely friendly and helpful, so grateful for him during this experience.

Sharon Biondolillo: Worked with Jimmy. He solved all the problems with my car and it wasn’t easy. He never gave up. Great dealership

mary ann perry: Service was excellent!!!

Winnie Micheni: Javier went the extra mile and worked tirelessly to get me on the road. He explained to me everything I needed to know about the car. Excellent customer service.

Robert Bonnevie: True to form everyone from sales staff to finance office did all they could to make my experience top notch. I’m glad to be back as a Herb Chambers customer for the 25th year!

Inge Gassner: Very good and friendly.

Victoria DeSimone: Bill and Corey were so great to work with and very helpful, overall had a wonderful experience purchasing 2023 Tucson

Mike Mitchell: I had a months-long poor experience with the previous Service Manager under prior management. But, within a week of getting involved, new Sales & Service Manager Ethan professionally and quickly addressed my issue and provided excellent communication and customer service along the way.

Shanna Antico: Ask for Peter! I’m 19 years old it was my first time buying a vehicle and I couldn’t have had a more professional, comfortable, smooth experience. Peter helped guide me through the process, keeping me in the loop with timely updates and amazing communication. I’m very satisfied with my purchase.

Eugenio Garcia: I needed an oil change and I asked for some other things to be looked at.I dropped my car off at 8:30am, received no phone call so I went in at 4pm. The man at the desk was unable to help me and it seemed he just didnt know how. The oil change was done and I was quoted for the other services I needed. I received no phone call because they had the wrong number, which I had updated with a representative 3 times.The one person who seemed to know what he was doing was the mechanic, the one star is for him. This is my last experience with metrowest Hyundai.

Golden Wo: Smooth and streamlined car purchase experience! I recently bought a new Elantra here. Peter, James, and Desi all were extremely helpful and made this process as quick and easy as possible for me. I couldn’t recommend this place enough. 10/10

Brian Rousseau: Recently picked up a new Tuscon Hybrid which is a fantastic. Bill in sales was great and we cut a deal and I drove off in the vehicle within 24 hours, great experience.What I did not get was some of the paperwork that was supposed to be emailed right away so I made a call and spoke with Frank Bosch in sales and he got me everything that was missing as we spoke. Very happy with the entire experience.

fin cha: My wife and I recently purchased a 2023 Tuscon from Peter at MetroWest Hyundai. And, I have to say that Peter has been the best salesman I have ever dealt with. Very knowledgeable, patient and considerate (brought my wife a cup of coffee while we were waiting). Peter was great! A no-nonsense guy who is very down to earth and made the buying process a stress free smooth experience. We would highly recommend Peter to anyone looking for a new car.

Tayler Borges: Just wanted to thank all the Hyundai staff for the attention, especially Frank who facilitated a lot my purchase!

Patrice Tortorelli: Frank Bosch was very easy to deal with, great customer service.

Kris Diemand: I don’t like posting reviews but Terrible customer service. Won’t answer phone calls get sent straight to a machine and no one ever returns your calls. Been calling for a week straight.

Will M: Figured with new ownership maybe I'd give metrowest Hyundai a 2nd chance. Unfortunately doesn't seem to have changed much. Went in to see about a Kona N Line( they have a few in stock) but all the rep was able to do was point to me where it was in the parking lot. I understand it's Saturday and I didn't call ahead for an appointment, but if you have the time to ask why I'm there and for what type of car, you've got time to offer better customer skills then that. Disappointed, won't give em a 3rd try.

Lili Bahrami: I just moved to MA from Seattle and I went to many dealerships here before walking into Metrowest. I showed up pretty defeated since other dealerships were not accommodating and difficult to deal with. They immediately sat me down with Charbel and helped me find a car that worked for my needs. They have been extremely communicative and responsive. I have been leasing Hyundais for 9 years (4 different cars) and this dealership was hands down the best experience. Kyle even brought me a loaner when my out of state registration took a few days to get sorted. If you are looking for a hyundai dealership around Boston I definitely recommend going to Metrowest and I loved the service Charbel and Kyle provided :)

sky boundless: The customer service in the maintenance department is terrible. The service department has no information and will just transfer me to Advisers. Advisers are always absent, leaving voicemails never answered. Promised dates and communication just don't work. The attitude, while not rude, was just stone cold and mechanical replies that didn't help.

bharat patel: Beware buyer.Horrible horrible experience.They oversold warranty to me. next day i cancelled the warranty so they owe refund to me. Good thing that i have everything in the email. i am trying to reach out to the finance manager Nicholas luggelle multiple time though email and on call. everyone there is lying too. one person from sales department told me that he is with customer and hang up call. immediately i called again and other sales person told me that he is not in the office for entire day.

Judy Beck: Worst service department ever. Never picks up the phone. The service advisor ignores emails and services are generally super-overpriced. We got our wheel rotation/alignment, never got a report, car service was delayed by 2 hours, did not get a call back to pick up the car which they said they would. They do not care about you or your car, save your time and go somewhere else.

Katelyn Goodwin: If I could give this place 0 stars, I would. The customer service here is absolutely horrendous. My car crapped out after only two years of owning it, turns out there was a class action lawsuit against Hyundai for that make, model, year, for that exact problem. My boyfriend and I called them and we were told that they would work with us and offer us a trade. However, when we got there it was a completely different story and they wanted us to have the engine put back together (it's in pieces at the shop), have it towed there, and they could assess it themselves. If they found that it was not the defect in the engine, it was going to cost me $350. They also told me I needed to provide them with receipts of all of the oil changes I had, and any work done on the car. On top of it, they wanted to me to look on their lot and see if there was anything I wanted to buy! Both managers we dealt with were so pompous and arrogant. I will never do business with this place again and I will be calling Hyundai directly.

J S: Inquired via the website regarding a 23 Kona and was able to complete the transaction within 24 hours! If you are in the market for a new hyundai this seems like a logical choice just based on efficiency. The customer service and product selection are an added bonus. I will do business here again.

Jason Eastty: Good luck trying to get help in service. I get that they are short staffed but they are so rude and condescending on the phone. Avoid this place at all costs.

Natalie H.: Our Kona has had problems starting for months now and the vehicle has been dropped off multiple times at this dealership to figure out the issue since it is still under warranty. Most recently, the car has been there for two weeks and not a peep from the Service team on the status of the vehicle. I started calling a week ago to get an update and left three voice messages for the manager Dan and have heard nothing back. Pretty appalled that an entire week goes by with no call back to a customer. From the car not starting, to this dealer's team not being able to figure out why, and now Dan the service manager not getting back to me about what they're doing with the car that has been in their shop for two weeks, this dealer and Hyundai in general has left a pretty bad taste in my mouth. Save yourself the headache and go somewhere else.

GEORGE VALENTGAS: The sales staff was excellent, I was in and out with in an hour with my brand new car! Couldn’t be happier, thanks James and Team!

Rafaela Evencio: Excellent service from the seller Camila .I highly recommend the Imperial Hyundai.

Leandro Miranda: This guys did a lot of hard inquiries on my credit report. About 15 that’s crazy I’ll never come back again

Jeff Peterson: Excellent experience with sales rep, Will Velasque. Professional, knowledgeable, and responsive. Best buying experience I have ever had. No pressure. Easy process.

Alissa Thurston: I had the pleasure of working with Sabrina to get myself a new car. She was absolutely amazing and so helpful/informative with the whole process! Can’t wait to work with her again in three years when my lease is up! Would definitely recommend asking for her if you’re thinking about purchasing or leasing a car from Hyundai in the Milford area!

matheus martins: I am very pleased with the service I received at Imperial Hyundai when purchasing my new vehicle! Camila Faria was extremely helpful and observant of my needs during the entire process. She spent time with me looking for the perfect car that would fit my budget. Camila kept me updated on the vehicle's status even after the purchase was made and continued to answer my questions and deliver exceptional service! I had no doubt I would leave the dealership with the right car thanks to Camila's help and I'd recommend anyone who visits Imperial Hyundai to ask for her!

John Alves: Happy to see Hyundai in the area. My sales man Emanuel was great he came in on his day off to make a deal work and make a sale.

Joe: My experience with Imperial Hyundai was great. I purchased an F150 with Lays. She answered all my questions and was very pleasant to work with. By far my best dealership experience. I would recommend Imperial to anyone looking for a new vehicle.

Jhon Mayancela: Imperial Hyundai me dio un muy buen servicio de lo mejor.La trabajadora Camila fue muy amable me explicó sobre los coches pasó a paso me dejó hacer el test driving le recomiendo para todo los clientes de habla español y portugués gracias😀

Jamie Lee Morales-Ríos: This is my first time buying a car and Josue made my experience incredibly easy and smooth. He answered all of my questions and explained the process as many times as I needed. I felt supported by Josue in every step of the way. I would definitely recommend this place and him as a salesperson to anyone looking to buy/lease a car!

Christian Riendeau: Ahmed was great. This was my first car I have purchased and could not be more happy with the customer service I experienced.

Eric Desmond: I purchased a 2023 Santa Cruz. Manny was a great salesperson……very helpful and low pressure. He was knowledgeable and friendly. It made the buying experience as easy as possible. There was a little hiccup in the financing, but Ahmed, the manager, made things right to keep us happy.

Rio Pro Painting & Construction: It is very good to buy cars at Imperial Hyndai, I have already bought three cars with LAYS KNIPP and all of them I have always been very well attended to. She is an incredible, attentive person, gives you options when we are not satisfied with something, she always tries to help us. Thank you LAYS KNIPP for the excellent service!

Tiffany Spring: I had a great experience purchasing my new vehicle from Nayro. His customer service was above and beyond, I didn’t feel pressured into making a purchase or rushed into making a decision. He kept it matter of fact with me and I appreciated his approach immensely. I felt I got a fair price on the vehicle and fair amount for my trade. I highly suggest using Imperial for your next car purchase!

Jay K: Nayro was great! I would do business here again

Nay Hamdan: Ahmed was great helped me with all my needs and made the process quick and easy I plan to recommend my family and friends to Ahmed and imperial they were great !

Sandy Gross: Excellent

Gustavo Aguiar: Excelente atendimento da vendedora Lays

Shawn Gaudet: Excellent customer service! Fast, friendly and professional. Great overall experience!

Marisol Rivera-Ramirez: The staff was super friendly!

Joshua Ellis: Refused to cover buttons under warranty on temperature screen. Accused me of spilling soda on it and would not cover without even taking it apart. When I went to pickup car they tried to refuse my warranty oil change after I waited 2 and a half weeks to get in.

Lenville Meserve: After 2 terrible service experiences at other Hyundai dealers in the area, including the dealer I purchased from, I have now had 2 great service experiences at McGovern Hyundai. Both service writers, Mattie, Cassie and the techs at McGovern competently handled my cars service needs and returned it to me in less than a day! You can’t ask for better quality service, even when I had no appointment, just a dead car dropped off to them. Thank you McGovern!

James Benton: Great place. Adrian was outstanding in getting a deal put together. Their attention to me, as a customer, is much appreciated!This is my third vehicle from their store.

Mike Wiemer: Mattie in the service department is AWESOME!! Another dealership had made a warranty repair on my SantaFe and did a poor job. McGovern took the car and made additional repairs and got the vehicle running great! They gave me a loaner vehicle while it was being repaired and Mattie kept me informed every step of the way. A truly great experience!!

Dani Sayegh: Adrian Hester & McGovern Hyundai (RT 2) Where Exceptional To Deal With!! Talk about being on point, with setting my expectations which contributed to a seamless interaction at every contact point. Ask For Adrian For an Awesome Experience Buying Your Next Vehicle

Frank Paskell: My wife and I came in to do a lease buyout on a Hyundai Palisade that was coming to the end of its lease term in May. We met with William Reitzell and he was very helpful in the process to get the lease to end and purchase our Palisade.aftee going to the sales manager for information I could tell right off what was on the paper from management (not the sales associate William) was ok except for a warranty extension of almost $2000 we didn't ask for. After asking him to recheck with sales manager he returned with just buyout information and we moved forward with credit application and eventually were turned over to Peter E. In finance. Peter did mhis job as I was expecting not pushing anything extra just a fair price on a warranty I wanted to purchase. After signing everything we were told up to 2 weeks for new plates once title was available from Hyundai finance. Plates were available a week earlier than expected along with getting an inspection sticker the same day. Thank you William and Peter for doing a great job but I just hope the next lease buyout person isn't told a warranty and 120 point inspection is part of the process from sales management.I will say service as a side note has always been doing a great job for us the last several years.

Sandi Babson: Adrian is an exceptional sales person. He helped me find the perfect car within my means. He's easy going and patient. I would highly recommend him!

Mi Almeida: The buy process is extremely easy and quick.I highly recommend this place. I had a great experience. Look for the seller Adrian, super calm and attentive about what you need

Nick Smith: Adrian was incredible to work with. He’s been super helpful answering any questions I’ve had on my Elantra N and would highly recommend working with Adrian on the purchase of a new vehicle!

Chris David: Try to keep that if you want a Hyundai and you live around the Leominster area in Massachusetts I totally recommend McGovern Hyundai

Fred Stoudemire: I bought my Hyundai from Adrian who is very helpful and the best car buying experience I’ve ever had

Cameron Todd: Adrian is an asset to this company. He’s been super helpful answering any and all my questions about a new Santa Fe.

Peter Vargo: Adrian was very kind to my family and highly recommend you for him for your car needs really caring

Linda Dufault: Great people great service 👍

Toghrul Allahverdiyev: Elantra 2023 great car! Gill was great !

Randy Weissman: Great service and customer support.

Meghan Mitchell: Will was so helpful getting us a new car! We will definitely work with him again.

David Conrad: I recently had a great experience buying a used car from McGovern Hyundai. My positive feedback centers mostly around my salesman Nick Giannetti. Working with Nick was a great experience. He was super helpful, always got back to me when I had questions and made my purchase extremely streamlined. He would call to follow up to make sure I got what I needed.I would not hesitate to recommend anyone I know to give him a call if they were considering an automotive purchase.

Kathleen Bygrave: New car. Great service. Very comfortable atmosphere.

misty keith: Bought a white 2018 elantra. Bought an extended warranty. Its chipping bad!!! I brought it in for an appt to take pics to send it in to the warranty dept was told someone will reach out in a few weeks. Well 6 phone calls later of taking my name and number saying someone will call you back which never happened!!! I was told to pretty much kick rocks cause they are not taking anymore claims for peeled paint even though my warranty covers that she said try another dealership!!! Ummmm wait… WHAT!!!!! now i get the whole independently owned thing….well sorta but saying to your customer we dont know how we are gonna get reimbursed so were not gonna honor the warranty that was sold to you so try another location is a poor business practice and is disgusting! I didnt buy my car or warranty at another dealership! I then called corporate. The lady i spoke to was awesome she was confused why i was told that cause my warranty covers it🤷🏻‍♀️she then was nice enough to book another appt with a different location. Sad this place was my whole familys go to dealer my mom and niece just bought 2 new cars this last year alone…… im going to ensure that will never happen again especially when keene dealer is so close🙌

Fisk 27: Excellent Customer Service and financing.