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O'Connor's Restaurant & Bar The UPS Store

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1. O'Connor's Restaurant & Bar - West Boylston

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· 2330 reviews

1160 W Boylston St, Worcester, MA 01606, United States

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O'Connor's Restaurant & Bar: what do users think?
Suzanne Hamm: This place has gone downhill what a shame! And shame on the new owner’s and management for not caring about their customers. Spent almost $100.00 for 2 dinners and their waiter was excellent but the owner charged us for an item that we couldn’t even eat! Even a discount would have been something but no. Whatever you do don’t get the spare ribs! Poor quality of meat! Spare ribs anyone should be able to eat and they couldn’t be eaten and they could tell that the whole thing went back to them and still charged us for it. Only the waiter cared not the owner! That waiter was so good and caring he doesn’t belong working for a place like that. Good luck to them. They should close their doors now before the public tarnishes their reputation worse. Cause they don’t stand a chance if they don’t care. Hello it’s us that let the public know where’s a good place to eat. Definitely not there!!! Good Luck!
John Hamm: Went there today for lunch and ordered the ribs. Was served in a timely manner when I tried to eat them I couldn’t get them off the bone, I put the fork in to try and separate the meat from the bone and it became a tug of war due to all the fat. A person whom I believed was a manager and the waiter asked how it was and I told them. They offered me a free dessert to make up for the ribs and still ended up paying for the ribs that couldn’t be eaten.
James Hunt: What a rip. 10.00 dollars for a half glass of wine.
Dan Larrabee: The whole experience was excellent. The parking lot was almost full, but we were seated right away. The server was prompt and knowledgeable. They have an excellent selection of beer on tap and a comprehensive wine list.The food was perfect, and the timing was as well. The price was great and we've spent a lot more for a lot less.This has been added to our favorites list.
Anna Guzman: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Brian Brown: Pretty good burger.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Margaret A'Hearn: The big disappointment for me, was the inaccuracy of the posted on-line menu. As I have low vision, it is easier for me to read a menu on line than to try and read a busy, full menu at a low lit table. There were many deletions so the smoked salmon appetizer was no longer available and several salads were missing. So after a long time, I finally decided on the fish and chips which were very good, but certainly no the delicacy I was anticipating. So I hope the menu will be updated quickly to make it easier for all of us, and it will spare the disappointment.
Michael Kozlowski: Great place to go when you want to feel like you are at home.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Bonita Rosengrant: Food: 5/5|Service: 5/5More
Denise Smith: O'Connor's has a great menu and excellent service. Our orders (for a party of four) included 2 turkey dinners, salmon, and a veggie burger. All portions were large - with plenty to take home if you were so inclined...but more importantly, everything was fresh and tasty. This is far from "gourmet fare" but you can count on a decent meal, pleasant servers, and such a broad selection of menu items that everyone willng go home happy and satisfied.
Roger Shepard: Food: 4/5|Service: 4/5|Atmosphere: 4/5More
Debbie Rayworth: Great service, yummy food as always. Thanks for lunch!!Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Shepherd's Pie, Traditional French Onion Soup, Fish and Chips …More
Andrea Smollin: The food is delicious. However, my party of 2 was sat in a section where the waitress had to cover 10 tables (by my count). We were forgotten about. We gave our order and sat politely with our starter drinks for an hour. When the waitress came to check on us she asked if we were all set as in ready for the check. She was stunned when I asked if she could check to see if our food was ready. She immediately went to the kitchen and brought out food, again delicious. So far no problem as we could see how hard at work she was. We left at least 20% tip.The perceived insult happened when whom I assume is the manager was walking around to every table checking on their experience and when he was near our table took one look at our food and walked away. It was clear he was avoiding us. Accidents happen and a simple acknowledgement and apology was all that was needed to keep a 5 star rating.
Lizzy: I recommend the chicken pot pie! Delicious and huge servings
Matthew (bikehooper): Recommended dishes New England Clam Chowder, Genuine Fish & Chips, Traditional French Onion Soup, Chicken Pot Pie Dietary restrictions accommodated Not sure Parking space Plenty of parking Parking options Free parking lotMore
April Cooley: Played very sad music loudly. Made the experience an atmosphere unpleasant. I ordered a Long Island iced tea and was told they do not make them. The food was lukewarm at best. I was served a baked potato on a dish not cut open. I was not giving any butter or sour cream. When I ask for butter or sour cream, the waiter acted like it was an unusual request. The waiter was very unapologetic for the long wait for our appetizers and our meals. I will never go here again. Signature drinks were also served warm and not very good.
Marion Olson: Delicious food, the environment was awesome

2. The UPS Store - Worcester

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· 95 reviews

210 Park Ave, Worcester, MA 01609, United States

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The UPS Store: what do users think?
Sumonez: No. Just, no.
Michele A: Had to have a document notarized and faxed. When I arrived at the store, it was packed - Saturday at 4:30 pm (they close at 5 pm). I was blown away at how the staff hustled and the amount of customers they took care of in the short amount of time I was there. Well-oiled, pleasant, efficient staff. Highly recommend.
C Hodge: Rush but be polite. Not here. Confused lines subpar little clerk no thanks
PC DIXON: Terrible customer service
Camille Dixon-Gadson: USE STAPLES I've shipped hundreds of boxes used mailboxes bought notary services and I get great service But IM NEVER RETURNING WHY today this new young girl puffs out LOUD When I politely ask to use the computer she RUDELY SAYS you got a few minutes. It boils my blood when kids like her speak disrespectfully. I've spent hundreds here I M IN A bind. Forget this place
JQ WERKZ: Very rude manager and employee. Very unhelpful and rude. Holden ups store took more than great care of me with no hassles or Ridiculousness. Please look for employees who aren’t miserable and unhelpful while on the clock
eamjj: I just returned an order from a store and I had no idea what I was doing. The young man who name is Jordan was so very helpful, and kind.
Maytham Theking: They are so kind and the place is amazing and they do it fast and they are so nice and they help you and I had to return my Amazon thing and they did it fast I love them ❤️❤️❤️
Jennifer Tanoglu: Shub the new owner was super friendly and helpful!! I had to go in twice in two days and he was quick and efficient in helping me get some to my son!!
Mucheng Li: Terrible service and irresponsible staff. I gave him the shipping address and item category, but he typed it wrong. When I requested him to correct it, he said the delivery staff would figure out the street name, and the item category wasn't important. If you don't care, then why do you ask?
Lawrence Strauss: Always great large-format printing services. Very accommodating and fast! I highly recommend!
Laurie Moran: AWESOME experience just now. I’ve been coming here weekly to send a friend their mail. Today, although there were two employees each helping a customer, a tall gentleman with a beautiful smile called me over to a third register. He was so polite. When we were done, I said: is there a manager here. He said I’m the manager/owner. I said well, you’re doing a wonderful job and we laughed. Highly recommend UPS on Park Avenue!!
SBunny Jaffe: Had me pay $3 to print and $5 for a tiny shipping bag just to tell me I couldn’t ship the package through them AFTER I already payed. Other places a shipping bag is far cheaper. Awful customer service too.
Liam Grueter: Absolutely great customer service, had very hard working tall young man in the store, it was very busy and they did a great job to speed up the process multi-tasking, to help multiple customers at once in a calm manner.
Meghan RC: Terrible customer service. Tried to con me into buying a new shipping box from them for an Amazon return even though my return was already packaged in the original box. Avoid.
Joshua P Beausoleil: The gentlemen at the desk checked for what was required for my Amazon return. He made suggestions and we ultimately bought a new return box for the large item. He wrapped it himself and I was out in less than 10 minutes!
Bill M: Under new management and I find it a lot better than before. They are fast and polite.
TJ: Rude and confrontational staff. Asking for personal information that I’ve never had to give before. Beware.
Samin Shahriar Tokey: I opted for ups pickup through amazon for returning an item. 2 days they came and just stuck a label on my door. They did not take the package, they did not knock or call. Horrible service.
Hello Gee: Great service employees are helpful. They took care of my printing service and shipped my package. Owner were keep checking on me if I needed help. I would definitely recommend this store…
Suzanne: There is a very boxy parking area on a very busy main street but the shop is quick to get uou in and out. Prices to use the computer and pri n t labels are very expensive , like 3 $ per page or for use of computer so if you can pre print whatever you cab and or lookup what you need to. Other than that the UPS store does sell merchandise such as sharpies, tape ,envelopes, bubble wrap but obviously at a mark up. BYO supplies. .I invested in a printer and am much happier. But there are some items that must be returned via UPS. All I n All the customer service there is good . 👍

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