Best Mailbox Rental Service Worcester Near Me

Erick Reyes: Patrick was a phenomenal guy, providing us with exceptional service, very deliberate in his motions and posturing

Melissa Tustin: Patrick goes the extra mile. Great service and great prices.

V S (Valénciago): Very polite and professional service. I forgot the gentleman's name. A fellow New Yorker like myself👊🏾 Thought I had to purchase a new box to send off my package, but he was honest enough and told me I can send it in the same Amazon box to Florida. He saved me some money. Prompt service at super affordable prices and conveniently located. One love☝🏾❤️

ruben altounian: charged 2 $ to tape a small box that came with prepaid label

Alex Ingram: Cost me $4.25 to print 4 pages. Of course the guy running the place doesn’t say that beforehand. The board behind him clearly says $.xx per page. And he adds a $3 service charge. Avoid like the plague unless you like getting scammed.In response to the owner’s reply: I brought a usb stick in. He ran over, grabbed it out of my hand, and put it in the machine. I did not send an email. So again, more evidence of lying and scam

Anne Sutton: Postal Plus 1 helped me resolve a problem that FedEx couldn't fix. I'm impressed with their expertise in troubleshooting and personal attention. I'd send my packages with them any day.

adriana Lago kahlemberg: Best shipping center.

Michael Williams: Been a customer for years here!

Kristin Sisley: Amazing customer service 👏 👌. The gentleman that help my family and I was so helpful and nice. I will definitely be using this location to do all my postal stuff.

Keri Porter: No one e there at 10:30 am when they are suppose to open at 8:30 am not a great business practice.

Alice Bucca: Not good and my mother always said if you can't find anything good to say about someone, don't say anything.

Trina Leboeuf: Always friendly & super helpful! Great prices. Thank you

Racheal Smith: Guy inside got straight to the point but was real friendly I just got a mailbox so I'll be there often an shall see how it goes 🙂

cheryl andujar: Always service with a smile and will go out of his way to help you accomplish your shipping needs or just buying stamps or sending a fax. Wish there were more businesses like this with a personal touch. I would and do send many customers to postal plus one.

Kim Miller: They are a good drop off for usps

Michael Pinsky: Excellent service always saves me money on my shipping methods really honest guy.

Pyae Phyo Kyawe: One of the best services I have ever received. Owner is very friendly and considerate, and the postal service comes with prices that can't be beat. Highly recommended!

Kodi Mensah: One of the best services I have ever received. Owner was so friendly and can engage in a long conversation. He was also considerate and helped me save a lot of bucks on my DHL shipping. He was so honest also on arrival time and helped me with various options in how to ship. Items arrived safely no breaks.I highly recommend. He called me back for my inquiry information. Please leave message if he does not answer right away and I bet you a call back.A wonderful Person and place for all your shipping needs !

Jada Kirschke: I called to get my shipping number and he said I could call back the day it was supposed to get there to get the shipping number and when I called he gave me so much attitude and when I said please don’t give me attitude you told me to call back he hung up? Awful service.

Fernando Villanueva Jr: I've owned a security box at Postal Plus 1 for a year now. It saddens me that I am moving away but I enjoyed the camaraderie I have with the owner Patrick. He is very welcoming and never seems to be in a bad mood. I always enjoy the conversations I have with Patrick whenever I go in to get my packages. He keeps his packages safe, organized, and protected. The service is top tier and he offers a lot of the normal mail services that Fedex/USPS/ UPS/etc offer but at a more competitive price. He also has a printer in case you need to print some documents or letters. So take advantage of his services and prices. Overall, I would recommend this place to anyone.

Michele A: Had to have a document notarized and faxed. When I arrived at the store, it was packed - Saturday at 4:30 pm (they close at 5 pm). I was blown away at how the staff hustled and the amount of customers they took care of in the short amount of time I was there. Well-oiled, pleasant, efficient staff. Highly recommend.

C Hodge: Rush but be polite. Not here. Confused lines subpar little clerk no thanks

PC DIXON: Terrible customer service

Camille Dixon-Gadson: USE STAPLES I've shipped hundreds of boxes used mailboxes bought notary services and I get great service But IM NEVER RETURNING WHY today this new young girl puffs out LOUD When I politely ask to use the computer she RUDELY SAYS you got a few minutes. It boils my blood when kids like her speak disrespectfully. I've spent hundreds here I M IN A bind. Forget this place

JQ WERKZ: Very rude manager and employee. Very unhelpful and rude. Holden ups store took more than great care of me with no hassles or Ridiculousness. Please look for employees who aren’t miserable and unhelpful while on the clock

eamjj: I just returned an order from a store and I had no idea what I was doing. The young man who name is Jordan was so very helpful, and kind.

Maytham Theking: They are so kind and the place is amazing and they do it fast and they are so nice and they help you and I had to return my Amazon thing and they did it fast I love them ❤️❤️❤️

Jennifer Tanoglu: Shub the new owner was super friendly and helpful!! I had to go in twice in two days and he was quick and efficient in helping me get some to my son!!

Mucheng Li: Terrible service and irresponsible staff. I gave him the shipping address and item category, but he typed it wrong. When I requested him to correct it, he said the delivery staff would figure out the street name, and the item category wasn't important. If you don't care, then why do you ask?

Lawrence Strauss: Always great large-format printing services. Very accommodating and fast! I highly recommend!

Laurie Moran: AWESOME experience just now. I’ve been coming here weekly to send a friend their mail. Today, although there were two employees each helping a customer, a tall gentleman with a beautiful smile called me over to a third register. He was so polite. When we were done, I said: is there a manager here. He said I’m the manager/owner. I said well, you’re doing a wonderful job and we laughed. Highly recommend UPS on Park Avenue!!

SBunny Jaffe: Had me pay $3 to print and $5 for a tiny shipping bag just to tell me I couldn’t ship the package through them AFTER I already payed. Other places a shipping bag is far cheaper. Awful customer service too.

Liam Grueter: Absolutely great customer service, had very hard working tall young man in the store, it was very busy and they did a great job to speed up the process multi-tasking, to help multiple customers at once in a calm manner.

Meghan RC: Terrible customer service. Tried to con me into buying a new shipping box from them for an Amazon return even though my return was already packaged in the original box. Avoid.

Joshua P Beausoleil: The gentlemen at the desk checked for what was required for my Amazon return. He made suggestions and we ultimately bought a new return box for the large item. He wrapped it himself and I was out in less than 10 minutes!

Bill M: Under new management and I find it a lot better than before. They are fast and polite.

TJ: Rude and confrontational staff. Asking for personal information that I’ve never had to give before. Beware.

Samin Shahriar Tokey: I opted for ups pickup through amazon for returning an item. 2 days they came and just stuck a label on my door. They did not take the package, they did not knock or call. Horrible service.

Hello Gee: Great service employees are helpful. They took care of my printing service and shipped my package. Owner were keep checking on me if I needed help. I would definitely recommend this store…

Suzanne: There is a very boxy parking area on a very busy main street but the shop is quick to get uou in and out. Prices to use the computer and pri n t labels are very expensive , like 3 $ per page or for use of computer so if you can pre print whatever you cab and or lookup what you need to. Other than that the UPS store does sell merchandise such as sharpies, tape ,envelopes, bubble wrap but obviously at a mark up. BYO supplies. .I invested in a printer and am much happier. But there are some items that must be returned via UPS. All I n All the customer service there is good . 👍

Fsr Inc: Highly recommend this location. They did very good job all my moving part.,Thank

rahman familyinc: Great place to ship items, reasonable price with friendly associate. Owner is very helpful to end my needs. Thank you Howlader for your help with my package, will be back

samir desai: Really bad customer service, they try to nickel and dime you for everything. Stay away.

NAVEEN NAYYAR: I had a great experience at The UPS Store thanks to Gurdeep, who helped me with my notary, next day shipping, and printing needs. The staff were knowledgeable, efficient, and friendly, and Gurdeep went above and beyond to ensure that everything was done correctly. Highly recommend for anyone in need of these services.

google user: I went to mail a return item (from an online store). I was told I had to either pay the guy 2 dollars for using the store’s tape or drive somewhere to buy a tape. I have been waiting in the line for quite a while and therefore had to give the guy 2 dollars. Never encountered this in any store. People beware of the sneaky store. Also found I am not the first one to encounter the sneaky charge from reading other reviews.

PINNACLE PROPERTIES INC: Excellent customer service extended to me by Gordeep at this UPS store. My fragile large item was carefully picked up and packaged properly for transit to the west coast. My item arrived on time, as described and without any problems. I highly recommend this UPS store. Fantastic customer service and follow-up. 👍

Ryan Foley: I want to support local businesses but this place is awful. Nickel and dime fees and terrible customer service. Go to FedEx across the street where they actually care and are honest. If you need UPS go literally anywhere else in town.

Catherine Paglieroni: I was in MA for the holidays, mailed a gift home that wouldn't fit in my luggage. Went to this UPS Store mailed it and when I got home I realized the package was stolen from my front door (it beat me home!) The owner of this store has gone above and beyond to help me with my claim that I struggled with. I am getting a refund for my lost gift, which isn't the same as having it, but now I'll be able to replace it. I'm so grateful for everything he did, would definitely recommend this store!

Joseph Santaniello: Great friendly service.

John D: I've been coming here for almost 2 years. The staff is always friendly and helpful. In my case I prefer to go out of my way to come here rather than other UPS stores I've visited.

Gina Abbott: The worst UPS store I have ever been to. I return packages frequently to Amazon at my local store in Auburn. I never had to pay for a package. This place is a scam!

Odette Iskandar: All they want from you is money. I wanted to ship an item they first told me 90$ even though it was 29$ on the website when I told him I will just buy it online, he started treating me badly and even refused to tell me the weight of my package which was right in front of him on the weighing scale and he said “this is a service, should charge you 10$”They want to charge you for everything, i saw them tell so many people their boxes are wrong purchase from them and if someone needs tape they make him buy an entire one for 4-5$They charged me for using the computer 4$ and I didn’t know they would when I talked they said its written somewhere. I left without dealing with them and decided never to go back. Then I went to the one in Memorial, Shrewsbury, amazing place and staff.Reply to owner’s comment: I would really love for this to go to court especially with that footage that proves that you wanted 10$ from me to tell me the weight of my package, I wonder is that even legal? Do you pay taxes for the money you charge for services such as “telling people information for 10$”?It will also show how you changed the pricing. You first told me 90$+ for shipping and when I told you online was cheaper you said 52$ so also you gave me misguiding information in the beginning in attempt to take more from me by not telling me all my options. Which is also illegal. And now, you’re also writing untrue statements, falsifying information about me about obstructing service/ speaking to 3 representatives while what actually happened is I waited for my turn everytime I had a question even though I had questions only because you refused to help me when I chose the online option saying “it might be a scam and you don’t want to get involved” then I told you its the actual UPS website how can it be a scam, you shrugged and left. You literally called your own company a scam. You are falsely accusing me of not paying while I have a receipt from you with the full requested amount. Not to mention you're mentioning personal details like the amount I am declaring and item I am shipping.All will be useful in court.I am taking this to corporate and if I don't get anywhere going to BBB because this level of customer service and threats is not acceptable.

Ashwin Alexander: SNEAKY UPS STORE..I had a return box and a label. I just need a piece of tape to stick the label.The boy wanted to charge me two dollars or I have to buy a tape for six dollars. RIDICULOUS. There was a tape gun right in front of him. This is just greedy to make quick buck..All the UPS stores I’ve been to here, they just tape it for me for free..VERY VERY BAD CUSTOMER SERVICE 👎

gp: Muy mala atención de parte de un indu...fue muy grosero y como no quisimos enviar el paquete? Nos cobro por solo pesar las cajas...UPS no deberían tener empleados como este....no recomiendo este sitio a nadie. Mi calificación? menos cero..Lean los comentarios antes de ir....deberían cerrar este sitio....Very bad attention from an indu...he was very rude and how did we not want to send the package? He charges us for just weighing the boxes...UPS shouldn't have employees like this....I don't recommend this site to anyone. My rating? minus zero..Read the comments before you go....they should close this site

Tara Checko: Do not go here. The people are the most incompent people in service ever. You will be wasting your time.

K Phu: It shouldn’t take 30 minutes to just drop off and scan a package with a prepaid label, but the staff here are belligerent when asked even the simplest of questions (causing customers to become confused and frustrated) and often have multiple clerks standing around instead of helping at the empty cash registers even when there’s a line of 10+ customers going out the door, so unfortunately it does take that amount of time. There have been multiple days that this has been the case, even during supposedly slow hours (11am or 2:30pm on weekdays).

Michael DeVaux: Horrible customer service, hung up on me before even answering my questions. Only delivery service who refuses to go down my driveway. Said they delivered my package to a CVS for pick up and when I got there they told me UPS never came that day. If I could give them a 0 star I would. Called the number you told me to. They said it was your store that refused to deliver to my home and to call your store.

SIX BROS: Wonderful experience with notary Service, Staff is very helpful.

Naisr Halder: I Recommend to use there service,

James Bourassa: They were very helpful and courteous. I would recommend this place to everyone

Kevin O'Connell: Very helpful and even offered to assist me before they officially opened for the day. Echan is excellent!

sean j: Staff are very friendly, courteous, and knowledgeable. The new lighting is amazing and makes the mailboxes look great.

Susan LaPlante: Waseem Was very helpful very professional and I get him a 5 star?

Shalyn Sullivan: Very clean, staff was nice, excellent service!

Chang Hur: It's a great store. Clean and great service. The owner and the staff are very friendly and knowledgeable.

Roger Gordon: Great customer service and very productive!!! They are super efficient and very friendly.

Medium Thomas John: They are so wonderful hete. Helped me so much.

Rafey Iqbal: Top notch UPS store! They meticulously packed and shipped fragile auction items I purchased. 10/10 would trust them again

Lynn Flynn: Very quick for anything being returned.

Ashish Jain: My one of the the best experience with UPS store. I never had any issues and everyone here is so pooite and always ready to help and guide!!

Craig Chamberland: This account was very helppul and friendly !!

Quaid Faizy: I went for Notary but I came to know they do shredding and printing as well, excellent service thanks to courteous staff

Robin Allen: Always fast efficient and friendly

Brenda Scott: Went out of his way to figure out ,how to print the papers from my phone never did it before.

Eric Davidson: Painless to ship. Excellent customer service.

Den Haag: This UPS store in Auburn is great . They pick up my auction stuff , wrap it and ship it as well. Thank you for such good service! I am from the Netherlands I always will go to this ups store the people are great

Katie Boria: Just brought 35 packages and a shipping list to Auburn UPS and the gentleman at the counter did all the work for me. Even in the middle of Christmas rush he was kind and helpful. Thank you so much for making this easy.

Timothy Beachboard: Great 😃

Barry C: I use the Auburn store a lot for Amazon returns. It seems like they've had the same 4 or 5 staff members working there for a year or so and they're very efficient and polite. I always get a shipping receipt without needing to ask for it. I admire their ability to handle crowds there efficiently.

Aaron Barilone: I usually go here all the time never had an issue I come in with eight packages to send out for the holidays and the guy that was working here kept leaving me to help other customers at another register he would help me with two packages and then he would take another customer at a different register not even say anything and just leave he did it three times so I took the rest of my packages and I left I waited in line just like everybody else this worker should be talk to and reprimanded and not to mention he had people’s packages scattered throughout the floor with labels just sitting beside it that’s how people’s packages get lost as he’s tripping over them

Jason Strait: Worst customer service ever.

Gronk anater: package shipping store

Maureen Harmonay: I wish I had read some of the previous reviews before I entrusted a wedding gift to this UPS store.Almost a week after I dropped off a beautiful package and card to be sent to a young couple in MA, I learned that my package had been mislabeled by one of the employees in this store. It was sent to North Carolina. Now, the couple will not receive my gift in time, my beautiful packaging and card have been ripped open and ruined, and I am extremely angry and upset at this ridiculous incompetence. They had ONE JOB and didn't do it properly. Many people have been hurt and I will never use this store again.

Shumayl Arshed: New management is very friendly, helpful, always try to save cost and time of customers, very good and helpful staff as well

Zack Daniels: This is the closest location for me to return Amazon items, but the staff is condescending, as well as having attitude for during most transactions.

Asad shafiq: Everything is perfect ❤️

RB Zexo: Awesome service, I'm fully Satisfied

M Qaisar: The best place I have ever seen. The Credit goes to the staff members.

Muhammad Awais: Friendly people

Waleed Khan: Amazing new staff. I really liked their service

Brooke Johnson: The two people working today (July 6th, 2020) are the NICEST, most professional people! Young, energetic, and patient with every customer, every time I’m in there.

Mark Barbernitz: inexperienced notary! Recently moved from Pennsylvania and needed vehicle title notarized that I am selling. Notary at the UPS store refused to do so because "there is not a space for my other stamp that is not touching anything else". Mind you, there is a space for a notary stamp and signature etc. When I asked if that meant no notary in the state of Massachusetts could notarize a PA title was told, "maybe one with more authority". What? A notary is a notary. I wasted an hour of my day to get to the UPS store and was refused on a very simple and common form. Way more than frustrated with this store.

Hao Wang: Always helpful and efficient.

Jon DiVito: AVOID this location at all costs. The employees are rude and condescending. The manager is EXTREMELY rude and downright combative. I had a bar code on my phone to use to return a produce to Amazon. They REFUSED to scan it. I was then told I could email it to them, but they would charge me $3.00 for the service. I told them that I thought that this wasn't fair. I have spent an exorbitant amount of money in this store over the years. The manger was arrogant. He was rude. He also threatened me. When I told him that I would be leaving a yelp review. He then told me to leave the store and he would not do business with me. He then threatened me again. I kept my composure and left the store. After the threat he then told me he would be responding to my yelp review. I will also be dedicating an episode of my popular podcast to the arrogance this so called manager just displayed to me. Customers made comments to me on the way out about what a rude person this guy is. If you live in the Holden area. AVOID this store like the plaque. The workers are entitled little twits who treat you like you are beneath them! This place also is VERY expensive. You can do much better price wise in most any other location in town. AVOID AVOID AVOID The UPS store in Holden MA!

Dela Doherty: Listed as open except its not. Just spent my whole day working for UPS but somehow cant send a package. Cool cool.

Joe: Stay away if you're looking for good customer service from people who are actually interested in helping. I just spent $82 to ship 2 packages both less than 8 lbs. I inquired about a pack and ship and was quoted a similar amount, so I stupidly thought (and wasn't corrected) that purchasing 2 (2!) boxes, packing tape and bubble wrap to pack myself would be cheaper. Nope. In fact after I finished packing my own boxes the price went up! $82 for 2 boxes to be ground shipped. I was not offered flat rate shipping which I now, after researching, realize is a thing. I was specifically told by the polite but unhelpful pink haired girl behind the counter that ground would be my cheapest option. I will NEVER, NEVER choose UPS over usps or FedEx, again. It's of course my own fault, but not being a UPS expert, aside from the over $20 for the shipping supplies, I assumed this was normal.

Scott Drew: This store has never made any shipping mistakes with my goods, they are always friendly, and they are usually quick. Just because you didn't get everything 100% your way doesn't make this place a 1 star store. I've been going here long enough that they have proven themselves to be at least an average shipping center if not above average.I am writing this review because I see these emoting type reviews that people post sometimes. They give 1 star and say, "I'd give negative stars if I could." All over a slight inconvenience. It's obviously the social media minded types that recognize the 5 star rating system as more of a swipe right to like and swipe left if you don't like, type of system. However, in the real world, one's entire business doesn't get red listed because of an employee's or owner's inadvertent inconvenience to a customer.I love it how people give 1 star reviews for the entire establishment all because of a notarization denial and the stores decision to close down a half hour early (or 5 minutes early as one reviewer showed up at 6:25 and the store closes at 6:30).That's why I give rational reviews to businesses. A one star review of this establishment is irrational and it was probably given out of frustration and wanting to somehow get your voice heard. It takes a lot of willpower to grant just rulings and not allow the punishment power to go wild. That is what the 1 star reviewers have done here. They've had a singular bad experience at an overall good store and really over exercised their rating system liberties by giving their big bad 1 star rating.I just wanted to give my perspective of the store. They seem to be as helpful as possible with all of their customers from what I see. My shipments have never been messed up. They are fast at the checkout register. Definitely not a 1 star establishment.

Joshua Gleason: Unfortunately I can't leave negative stars. I was turned away and instructed to go to my bank for a notarization because it was considered the "Holiday Season"; despite me being the only customer in the store, it being after Christmas, and a notary takes all of 30 seconds. This was the epitome of unprofessionalism and poor customer service. I went to FedEx and they happily notarized my documents.

Stacey Dolan: I called before going because I had already gone yesterday and they were closed due the the snow. So today I called at 5:55 pm to see if they were open. The employee told me over the phone that they were closing in a couple minutes. So I asked if they were open until 6:30 pm because that’s what the hours posted online are. She said they are open until 6:30 but they close the register at 6 so she couldn’t do any transactions after 6. I don’t understand what the point of being open until 6:30 is if they can’t do any transactions after 6, but I decided to go to drop off my prepaid packages at least to get those shipped today, as this was day 2 of me trying to get them shipped. I get there at 6:25 (admittedly only 5 minutes before they close) and she’s locking the doors. I asked if I could just drop off my packages and she let me in. I only needed the stick-on label sleeves for my 2 packages or just a little tape. I was returning amazon prime packages and amazon instructs you now to let UPS package them up for you. She said she would do it for me, stating, “we do all the hard work for you,” implying that what I’m asking requires some amount of hard work, which it certainly does not. I just needed her to hand me 2 label sleeves or a little tape. She then added that “not all UPS locations offer free taping services, but we do,” again, trying to make me feel guilty for not having tape or a label sleeve, or that she’s somehow going above and beyond by doing what amazon tells you UPS is supposed to do. The UPS I normally go to always provides these without me even asking. They’ve stopped me from taping labels on to hand me the sleeves instead saying “here, use these, they’re so much easier,”, so I didn’t think it was an unusual request. Anyway, I offered to tape the labels on myself or use the adhesive label sleeves because I didn’t want to leave the packages without the labels attached for fear that they’d get mixed up. She told me she didn’t have time to do it because she “really needed to lock the doors and leave because she had to drive home before the roads froze.” So she guilted me into leaving with my packages just laying on the counter with 2 loose labels next to them. If this UPS location wants to close early or close at 6, they should just change their hours instead of making customers feel like they’re inconveniencing the staff by using their services. I, too, work in customer service and if I treated customers that way I’m 100% sure I’d get fired immediately. I’ll be driving to Worcester’s UPS from now on.

Brandon: Worst service here. All other reviews are correct. They are trying to charge you and make it such a hassle to use them as a return center. Shipped in box and returned in same shipped box. They are telling me they have to charge me for tape and boxes. Stay away from here.

ぼすおつ: Very rude

gabi aoude: Worst experience I have ever had they will not tape anything for you. Very rude. Customer service never came back again.

Taylor Ross: Terrible service.

N S: The worst customer service ever.We went for an Amazon return, first the person had a problem that the box in which we packed was third party (not the Amazon prime box) after which we went to nearby staples to get a new box he now wants us to buy tape because technically they cannot use more tape .!! I mean seriously!!When asked how would they know- the employee replied someone will always be video monitoring in the usage of tape and also added that he did get a warning on extra usage!!Seriously UPs ? Do you fire people on additional usage of Tape ??Worst customer service ever!!!!I wouldn’t have given hum any stars!! Add negatives all way long..

Jack Goutier: The guy that works mornings during the week is a nice guy, but he is never there. You should suggest changing the opening hours to 8am or later. No one should have to wait this long just to send a simple package.

Robert Boyda: The worst customer experience. This place has no concern about their customers at all. I called to this store asking about notary services. They told me yes and I told them I would be there in 10 minutes by 2:45. They confirmed that was acceptable. When I got there at 2:40 I was told the notaries on lunch he won’t be back for 20 minutes. Come back tomorrow. This is the worst customer experience.

Samantha Hidy: Incredibly rude. Refused to take a pre-packaged and prelabeled shipment. Stated there was no more space to accept packages and that I should return tomorrow as there was nothing they could do. Offered no help or solutions just said they could not take the package and I should try back another day. A complete wast of my time and I will never return to this location

Chun-An Chou: Terrible staff here… the guy served customer with a very bad attitude in the afternoon of Sunday 12/4.

Patrick Gilman: Really rude, and unhelpful. I had two Amazon returns that were still in the box that they were received in, and the guy behind the desk told me I had to purchase a new box instead for $10 dollars. He also said that because I had two returns it needed to be in two separate boxes. Simply ridiculous. So I left, and dropped my returns off at Kohl's instead. Kohl's accepted my returns in the same box at no charge with no hassle. It's safe to say I'll never be going back to this UPS.

Devashish Saraswat: Open till 3 pm on Sunday is the good part. They charged me $15 for a tube box. Put it under miscellaneous code.

Jason Matthew: Awesome, excellent, and fast service today.

Y L: Staff are extremely rude. He refused to take the package, saying the package is not well packed. Refused to add a tape, saying I need to pay for the slice of packing tape. Ridiculous!

Bayan Mashrequi: I had to move from the states to Canada and the manager at the store was super helpful. I had no clue what I was doing and he guided me step by step for a super smooth delivery. If you are shipping or moving international, this place knows the drill.

Brett Louis: GREAT EASY and EFFICIENT Place to Return AMAZON Items !

Jen Z: Above and beyond to help with Amazon return :)

bre santiago: Outstanding customer service from Mr. Arvind! He went out of his way to offer his support and his follow through ensured everything turned out well! Thank you, Sir!

Francis Alves: Supposed to be open at 7:30am. Stopped by at 10:00am on a Friday and was still closed. Called and no-one picked up.

K G: Went today 3/7 5:30 pm to inquire about my lost package, the two guys refused to help or even look into the problem. Employee that took the package admitted he put the wrong label and still refused to help, both employees had a horrible teenager attitude regardless. What I didn’t understand was why? At such a quite hour at work they prefer to stay still and not to help look into something that is effortless to them!No Costumer service at all!

Edna Valdes: No línea, amables y hay estacionamiento un servicio rápido.

michal oldziej: Staff are great, always nice and helpful.

Andrew Kaufman: Refused to help with two person lift amazon return, was extremely rude about it. Reporting to ups corporate.

Jorge lemus: Bad customer service

Seth Major: They refused to notarize an estate document, but that was not stated at the time of booking the appointment online. Website does not list this restriction. Waste of time.

judy desmonds: They charge to seal boxes when shipping something out.That is even after I've purchased a box from the store,They tell me he's not allowed to used the store tape on my package and make me purchase a new packet of seal tape altogether!At first I didn't think much of it, I honestly believed him and thought it was just a store policy to generate more sales or something.But then I started watching how he treated other clients and he didn't do the same thing to them...I don't expect much out of this review. I just think it's long overdue.

Amanda Kane: Great store, the whole staff is extremely polite and helpful. The one time i had an issue with a shipment Jeff sorted it out very quickly.

M J: Took a package w/ a pre-paid label to the store and as others have indicated the associate refused to tape the package and told me I could buy tape....I would have gladly taped the box myself but she insisted I must buy the tape and not use the available tape they had. I will never take a return to this store again. Nice to know I am not the only person this happened to. THIS WAS NOT AN AMAZON RETURN. YOUR SERVICE SUCKS DEAL W/ IT! I took the package to another UPS store and had NO PROBLEM.

Bo: Website and Google Both show this ups store closes at 6pm in new year eve dec31th. However when I went to the store at 3: 20pm, there is a paper hanging in the door saying new year eve time end 3pm and the store ia closed.

andrew taylor: Was turned away."We're not currently accepting packages"

PJ Roth: Brought in a heavy Amazon return, boxed up except for the top seam of the box that I left open in case he needed to scan. I'm a senior and struggle to carry th heavy box, but the fellow behind the counter didn't help and then he wouldn't take the return because the box wasn't closed. He had tape sitting on the counter, but wouldn't tape it for me. He told me I could buy the tape from him. Really?!!! Horrible customer sevice.

Wood Ronald: Jeff's a great guy to deal with.

Carlos Linera: This is my favorite UPS location. Jeff is always accommodating, kind and service oriented. I recommend UPS Store on Rt 9 in Framingham to anyone who needs one of their multiple services offered.

james Curran: Usually use drop box. Used the store as it was convenient. I was last customer of the day. Maybe a tough day for him...he had an attitude. Now my package is lost.go figure.Drop box is looking good...can I review a drop box.

Paula Siegal: Mat at this location was excellent . I am not adept at computers and he guided me thru the whole transaction. I would recommend anybody to see Mat for their ups service.

James Timba: These guys have a terrible attitude towards Amazon returns customers. Feels like they are being forced by Amazon to accept these returns for no fee to them. Just like the hot 'Tape' issue, the 'Drop off - No receipt' policy needs to be addressed.I asked for a receipt upon my drop off and was told "we don't issue receipts, a receipt will be emailed to you." Two days down the line, no email or status change on amazon.com. Called back to the store, and the guy was ranting at me basically refusing to logically answer any questions on why my return doesn't reflect anywhere in the system (both my email as he verbally promised and on amazon.com). He repeatedly told me to call Amazon directly...but how do I call Amazon directly when there is no receipt or acknowledgement that this store took my return?

Anoosh Ghassemi: Five stars and above to Jeff , Brett and the entire crew they always provide a great and friendly service and recommendations. To sum up My experience at the “UPS STORE IN FRAMINGHAM”; professional, courteous and accommodating. Always a pleasure to do business at your establishment.

Hope Misterek: Tried to tell me they wouldn’t ship my box because it was wrapped in paper with tape around it. Went down the street to another ups store and had no issue.

Chris Sturgis: Slow and understaffed, avoid this location and UPS.

Casey S: Nice shop, stop in occasionally to ship things back home to my family in MN. They'll box and ship whatever you have efficiently. The employees have always been cordial as well. 5/5