Best Medical Diagnostic Imaging Center Worcester Near Me

Jammie Glenn: Clean, easy check in, Great tech!

Diane Williams: In & out in 10 minutes. Staff was very helpful & nice & radiology is right inside main entrance of hospital.

Roxsy Cruz: They was very caring

George Thorney: Courteous staff and great service

Deanna Frink: Clean and welcoming. Although, the wait is longer, the staff is very pleasant and understanding! Highly recommend!

Jay Davis: Checking out the old ticker

Charlie Demeritt: I had an overall good experience.

Rafael Fernandez: Good

patrick vaccaro: Beware its all about the share holder's always short staffed call lights don't get answered lights don't work in most rooms patient are being neglected just ask someone thats been a patient there. Certainly not Grey's Anatomy nothing like it at all

Brandon Booth: Hey it's umass??

Laurie Martin: Loved the staff super nice ... I SO need better insurance.... I won't give this place up for all the tea in China

Michael Pellerin: Great staff

Thomas Trapp: I was very well taken care of all doctors,nurses,tech personal were great

Jose Docarmo: They saving too much

Jason Brandano: Great hospital, excellent nurses techs and doctors

Carol Goodrich: They were awesome great doctor's there and nurse's.

Leah Mathieson: I was in and out so fast. Like ridiculously fast.

Donald Openshaw: Wonderful people who really care

mike lyons: Very helpful

Matthew Aiken: Hearing

juli anne: My recent shoulder MRI went smoothly. The receptionist was friendly and courteous. The technicians were very professional and accommodating to my shoulder pain making sure I was comfortable.

Mike Lefebvre: Unprofessional receptionists that LIE to the patients.

Laura Tetreault: Had no problems

Daniel Campbell: Sucked

carla digregorio-wolfe: I have had a number of MRI scans here and the staff is helpful, professional and caring. I would have given 5 stars but it takes forever to schedule one. When you try to call on hold too long!!!

Pamela Benvenuti: Absolutely the WORST service ever!! Waiting weeks to get a call for mri. Then no one seems to know where or what service is available. Once booked after me making several calls day before appointment told “ I don’t think you can do it there”. Hire someone who actually cares about patients!!! The recording stated they call within 24 hours of getting a referral or orders. Bill, they NEVER call you to schedule!!!

Mary Depew: Not just Shrewsbury St . This complaint is about the scheduling department - on the phone and the Shrewsbury St location - in person. I called yesterday to make two appointments, one for MRI for brain, and the other for spine for my son who suffers from MS and claustrophobia. They told me don’t worry that my son has to go to the 3t Machine for MS. My son has been in the 1.5t before so why is it he has to go to 3t now? So the MRI’s done for him on the 1.5 are invalid then? What do they do for claustrophobic patients? The scheduler, Diane I think, could not answer that question. Also she talked over me and was so rude that I started yelling trying to be heard. She then told me the Doctor ordered the 3Tvone specifically which I said was a lie because I had just talked to the doctor’s office and they said the MRI Order did NOT specify- so I told her she lied to me. She hung up on me. I drove to the Shrewsbury St Sheilds location. I asked to make two appointments. After being told I could not make an appointment for my son( my son has told them several times that they can get all to me), I had to call my son at his work and he had to tell the receptionist is was ok for me to make the appts. With no further conversation, the receptionist handed me two appt cards for my son in the 1.5 machine- I understand the strengths of the two machines are different but why was 1.5ok before but not now? Both scheduled on Sundays at 7:50 am! I checked with our doctor and they said ok. I was not asked if those times were convenient, but just accepted the appt times. Disgusted with the rudeness and uncaring attitude of both the scheduling sept and the Shrewsbury St location. The receptionist on Wednesday at 1:pm told me “We don’t make appts here at the Shrewsbury St location, I just made the appointments as a courtesy”, when I asked which machine she made the appts for. So rude.

Donna Anderson: Same happened to me. I had an appointment that I had just made 1 week prior. Because I didn't answer the phone. They canceled my appointment. How unprofessional and unethical to interfere with my medical care. Now that have postpone my care further. I'm sure this is neither legal or ethical. Last year I also went to imams University for an mri and the tech caused me to be in such pain I couldn't finish the test. What's wrong with this place!

Wyatt Burtt: I’m not sure what the negative reviews are about, I get annual MRIs and I gotta say this place has been the best so far. The facility is very clean, staff was very nice and pleasant, wait time was next to nothing and the cushions and layout when inside the machine was the comfiest I’ve experienced.

Ioana M: Excellent service from the front door, receptionist , nurses and techs all very professional and knowledgeable. Thank you for all your help

Gail Embair: The people there are very friendly and kind. Would recommend this place .

Hala Saleh: DONT GO THERE !!When I say that was the worst experience I have ever had in a healthcare facility, it’s an understatement. These people know nothing about bedside manners, empathy or how to treat patients. Turned out the 50 min wait after they checked me in & gave me a scrub to change into, turned out that was the best part of my experience. No matter what you do, don’t ever go to that location on shrewsbury street in worcester. I heard a lot of bad things about shields but my experience tonight made me realize these people shouldn’t be in charge of patients. It’s just sad !

Bea Hug: The staff at Shields MRI are very friendly & professional. The whole facility is exceptionally clean.

Margaret W.: Had an appt for this morning, but because I work nights and didn't answer my phone, according to the message it was to pre-register, THEY CANCELLED MY APPOINTMENT! Where is my $50 from them for canceling with less than 24 hours notice! They called with a caller ID that said .Massachusetts,which is usually spam, so I did't hurry to listen to the messages. They sent a text at 12:25 yesterday right after I went to bed, said update, call re: important information re: your appt, gave a number and said press 1. Nowhere did they tell me I neeed to pre-register! Only in the spam messages that I received after 7p, and by then the number went to message, no one answered!!!!If they wanted me to pre-register, they should have TOLD ME AHEAD OF TIME!!!!!

Stacy H: I went to the Shrewsbery Street Shields MRI to use the “open” machine. While the checking inn, the woman in the left was very unpleasant. However, Rafael, the gentleman who performed the MRI, was so nice. He was so soft spoken, explained what he was doing and he had a great personality. I would go back just for him. I heard that for whatever reason, people complain about him? I couldn’t imagine why. I’ve had several MRI’s in my time and he was the nicest guy ever! If he’s not appreciated there, he needs to move on and be appreciated somewhere else! Just tell him it’s the crazy lady who asked him if he likes older women! Lol

jennifer jimenez: Great staff very friendly and professional

Brian Cote: You call to have us arrive 10 min early and then we are delayed for over an hour! Why bother having scheduled appointment slots.

GSTEEE: Leaking user information. All Personal information. This company should be under.

D A: Awful customer service. People on the phone are just terrible.

Brenda Brousseau: Today was my 1st MRI the 1st mri ever I am closiforbicl severely and I was a nervous wreck having this done but the way everybody is there they make you feel very relaxed the music is good you know you've got at ball in your hand that if you need to come out are you gonna do is squeeze the ball these are all things where people really nervous about doing something this is what really works for Them If I ever have to have anymore at my rise this is where I'm going and I will have no fear when I walk in

Annaliese Schofield: Excellent

Bubs Odleson: Great staf-friendly, compassionate, and kind. Best place around!

norman burkett: Had MRI done from car accident , techs was great and helpful , I have Paget's disease , bone pelvic disease , @nd they helped me on and off tables , and everything I needed , I had great experience ,

Becky g: Excellent staff! ...from the moment you walk through the door, to the MRI. Kind and compassionate people. Spotless. Easy parking. I wouldn't have MRIs done anywhere else.

Kortnie S: The best team of Nurses and Dr’s even down to reception. Everyone cares listens and literally wants to help and make you as comfortable as possible. Thankful this is where I deliver my children.

Zoe Pohl: I just had my baby here at UMass memorial and I could not be more satisfied with my experience. I’m a first time mom and obviously never gone through labor and birth before. I had some complications with my laboring experience and the nurses and staff were so amazing. They listened to me and gave me as much info as they could. During my experience they were externally busy and almost all rooms were full. This being said, I went in when I thought I was in true active labor to find out I was only 1cm. They offered to have me stay and take care of me due to the pain I was experiencing. They wanted me to be comfortable and I was very appreciative of that. They respected my wishes of an all female staff as well.I ended up going home to labor a bit more in the comfort of my home and returned later that evening due to increased pain. They saw me right away and got me checked into a labor room within 5 minutes. The nurses and doctor in triage were so kind and sympathetic to my situation.Once in labor and deliver I had a new set of doctors and nurses and I honestly love them because they helped me through a very difficult labor and delivery. It was scary for me and my husband to go through what we did but I constantly had the support of the entire staff. They always listened to my request and made sure to follow my birth plan as much as we could. It was so comforting to have such kind people around me to help in such a vulnerable and intimate experience.After my baby was born we were moved to postpartum and again, I had absolutely wonderful staff. I was there for three days and two nights as my baby was born in the wee hours of the morning. I saw many different nurses and three doctors and I wish I could explain the level of comfort that I felt while recovering from a pretty traumatic birth. They were attentive to my health and comfort as well as my baby. From the housekeeping to the head nurses and doctors, they were all amazing. I wish I could find the right words to express my appreciation for them all because I feel like my (long) explanation does No justice for them. You could tell that they loved their job.I will absolutely come back here for my future labor and deliveries and encourage other to as well. I traveled 45 minutes to be able to deliver as this hospital and I wouldn’t change a thing.

Janessa Letendre: 5 stars for the 7-7am care I received from Kelly. She was hands down the nicest, most personable one there. I am so glad she got there just in time to help me birth because she helped me along with the encouragement. Thank you and I hope this gets back to her!