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RV supply store
1. Timbucktu RV - Worcester
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· 62 reviews
1048 Southbridge St, Worcester, MA 01610
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Dot: Had been storing my tow trailer there for 3 years & Ken was always very helpful when I needed some minor work & would also have it ready for me to pick up even after hours when I called a few days in advance. THEN after Covid and being in storage for 20 months I called for it to be available on a Friday...(PS While in storage during covid the storage fee went up 40% without notification but Ken retroed a few months whatever) So I went Friday pm ready to go & it wasn't out front or even accessible for me to head out. (I had to pay for campsite cancelation 😖) when I called about my disappointment a new guy said he assumed I would have come in during the day, but it would be ready for Saturday evening. I took off that night the found out I COULDN'T UNLOCK CAMPER. While it was in their possession SOMEONE STUCK SOMTHING IN THE DEADBOLT LOCK!!!I WAS STRANDED Towing my camper to a motel because I had No Way to get inside to sleep. Costly mishap and I can't prove it so can't do anything about it but write a poor review.
Nina Shih: Great collection of items. We found exactly what we needed.
Erin P: Very good RV repair shop. Been going there for a few years with various issues and they are always quick, honest and efficient.
Gatescaper: Google says they were open, sign on door says open, locked up and nobody there! Lost a customer!
Steve Marks: No- I didn't buy an RV from this place.. I TRIED to get info ( from their 'on-line forms' and even got a 'We've received your questions & we'll get back to you soon' form- about 4 days later ( and after another few e-mails asking if they ever responded to their own form??? ) There are way too many RV Dealers and shops out there and if they don't respond to their own 'I'm INTERESTED" forms... they can't be listed in the 'Dealers that actually CARE' list so that's all I have to say... The RV in question had ( according to them ) the 'battery removed by the owner- of the RV - because it was bad'... That makes sense huh?????
Brent Green: I needed a pintle hook receiver hitch and looked from Texas to Vermont on my way up there…No one had it in stock…TIMBUCKTU RV did! They saved the day and at a fair price too! Totally recommend these guys!
Christina S: Amazing people. Very helpful, kind and take the time to explain everything to you!
brenda degray: We were in a jamb on our way home on a Tuesday night our travel trailer blew a wheel baring . We pulled over called a towing company dispatcher said they couldn’t toy us but is we could make it to the garage they would fix it the next day … punch line 1 pm the next day that garage told us no way . Finally located a place 12 minutes down the road Timbucktu RV if we get there they will take care of us . 90 minutes away in another state at this point . We got Ted towing to help out and they got our travel trailer to the garage and the next day it was fixed and all the other wheels checked as well . We went and picked up the next day and it went great . They were fantastic !
Neil Henry: On my first visit - a last minute dash to find some parts for my pop-up - I was very happy to see a very will stocked camper supply store with hoses, key/lock sets, and a 12v water pump.I had a good conversation about the budget for a tankless water heater. (they had experience with at least 2 of the common vendors). I was pleased to see a fair number of pop-ups in the yard and some real first-hand knowledge. Even though it is a long ride from West Concord, I will be back.
Esther Kummer: Sehr nette hilfsbereite Fachkräfte, wir waren sehr zufrieden, herzlichen Dank dem ganzen Team!
Tedi Altif: This place is a big rip off do not go they are thrives. THEY tell you one price and charge you triple when time to pick up. They lie like crazy. I don't even want to give these losers one star. 731.84 for two small windows that we purchased. Was told an hr. per window for 300.00 total. Got there and they lied and said 4hrs to cut to small holes an installed. So now it's 731.84. Yelled at them gave my opinion with the reviews I read so he thinks it was o.k. to deduct half hr. an charged us 531.84. Still a big difference from 300.00. PEOPLE STAY FAR, FAR, FAR, AWAY FROM THIS COMPANY
Brooke Algiere: Got us in and out quicker than expected. Bucky was very professional and answered all our questions. First time here, will definitely be back!
Pat Wood: This was our first time here, they were amazing. Everything done including a few upgrades and they were so knowledgeable and helpful! My new go-to place for our RV!
Karen Kallio: Great people.. excellent service
Gerry Papalia: Very knowlegable about RV parts
Debora Hernandez: Nice service..
Kendra Mcburney: Very helpful and knowledgeable staff
Jimmy Rumrill: Horrible customer service I've called multiple times for parts and never get any call backs for my parts absolutely don't recommend them to help at all!
Lissette Bonilla: Very friendly and helpful recommend 100%
John Steindl: Lots of parts and pieces there. I just needed a propane fitting and they had it!
Victoria Avila: Asked about a Couple of Campers and maybe buy One for the right price but just looking for now
