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Paul Davis of Worcester County MA

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1. Paul Davis of Worcester County MA - Shrewsbury

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· 40 reviews

547 Hartford Turnpike, Shrewsbury, MA 01545, United States

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Paul Davis of Worcester County MA: what do users think?
Automaniac: Update: Todd the owner has now lied. We weren't scheduled before the freeze. The freeze is why we had flooding. Chris asked if he could reschedule from Friday to Monday and never showed up. He refused to respond to text messages afterwards. Now our damage is quite worse and it's his fault.They scheduled an appointment for Friday, I took time off, last minute Friday morning they rescheduled to Monday. I took more time off and they stood me up. I texted the guy back and he ghosted me. I waited weeks for the appointment and now that I had to get on another company's schedule I lost more weeks. Now my house stinks of mold and mildew and the problems have just gotten worse. Very unprofessionalServices:Water damage-related cleanup repair,Water damage-related mold removal
Amin Ahmed: Services:Water damage-related cleanup repair,FlooringPositive:Professionalism,Punctuality,Quality,Responsiveness
John Howard: After our burst pipe after a major freeze, Paul Davis of Worcester County did an amzing job. My insurance company tried to get another of the major national mitigation companies to come to my home, but they did not show and would not commit to another date. My insurance company then reached out to Paul Davis who was honest about needing time before they could start, but were willing to set a date and kept in touch when the work start date approached. I worked with Todd, the owner of Paul Davis of Worcester County. He was amazing to work with, explaining the process, committing to starting, and directing the whole process from permitting and pre-tests to final inspection. He showed me all the moisture readings and explained what needed to be done to restore our home while mitigating any mold issues. On the first day of the work, Luis came with a team and was very pleasant. The team worked hard all day.He isolated the damaged rooms to keep dust and debris limited. He and the team carefully removed the damaged sheetrock from walls and ceiling and hauled away damaged carpet and pad. They carefully applied a spray to eliminate the Cat 3 mold that had developed, and wiped everything down. After a through cleanup, they installed dehumidifiers, air filters, fans and a heater to ensure everything was thoroughly dried out. Throughout, Todd was in touch (phone and in person) and ensured the work was quality and that I understood everything.From the first phone call to the final checkout of the work being completed, all interactions with the Paul Davis team were informative, polite and professional. I hope to use them beyond this particular insurance need in the future.Services:Water damage-related cleanup repair,Water damage-related mold removal
Dawn Hidenfelter: Todd from Paul Davis was very responsive and helpful after we had 2 pipes burst in our home.Their team is experienced, efficient and so friendly.They helped us navigate through what can be a very stressful experience with ease.We highly recommend their services!Services:Water removal,Water damage-related cleanup repair
Sanjay Sengupta: AVOID!!!Very poor service … left my basement in unusable state and bailed out on their commitment to fix the entire basement start to end from a water leakage related damage … instead, they just ripped off the existing flooring and vanished.Horrendous experience all thru with this vendor.
Mark Quinlivan: We worked with Paul Davis & Co for first time this past month. Everyone on the team was top notch: Chris, Jon, Mario and the owner is a good guy also.They team that estimated and the team that did the work were excellent.They:- showed up on time- explained what they were going to do- were very thorough in prepping the whole damaged area- they wanted to figure out a way that would be least disruptive to us (w/out us asking) and decided to bring the damaged material out through the back out the house (vs.through the house)- the work area they set up was impressive (organized, clean, professional etc.)- when they removed all the clean-up equipment - it was like they were never there and the guys that did that were also really on the ball.Chris (who did estimates and was main contact) was very communicative - we *never* had to chase him, in fact as his worked piled up he's calling me on a Sunday to keep things moving! Excellent.Jon & Mario, like Chris were professional, polite and had great attitudes and detailed oriented..Todd (owner) hires excellent people and per above is also a good guy.These guys are 10x better than some of those really large regional or National companies (whom we had experience with in the past) for many reasons.Service:Water damage-related cleanup repair
Christine Penney: Services:Roofing,Water damage-related cleanup repair,Water damage-related mold removal,PaintingPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Christina Penesis: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe are extremely pleased with Sebastian. He and his guys did an amazing job. They not only worked quickly and did a great job but they also were friendly and kind. We hope we can have Sebastian again for future projects we would like to get done in our house.Services:Water damage-related cleanup repair,Flooring,Painting
Bob Cornacchioli: Certainly from start to finish the project took a bit longer than we expected. That said once it was determined the Paul Davis of Worcester was going to do all the work (mitigation due to Cat 3 water and rebuild - Todd Newville's team went into action. The removal was fast in fact they spoke to the insurance company on my behalf as they initially covered only half of the floor) Insurance covered all of the floor. Their employees were excellent and all of their contractors were outstanding as well. The owner, mitigation manager and project managers were very responsive with communications whether it was text, email or phone. They worked around our scheduling. Outstanding work - highly recommend them for your insurance or not needs! A+++Services:Plumbing,Water damage-related cleanup repair,Flood cleanup,Flooring,Painting
Lars Adams: Services:Mold remediation,Remodeling,Flood restoration,Water damage-related cleanup repair,Mold inspectionPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jason Fontaine: Chris Philipsen was unbelievably great to work with! He was so professional, calming and considerate. His communication skills are superb! Going through a tough time with a claim is stressful and Chris made us feel so relaxed and at ease and well taken care of during the process. We will definitely be recommending Paul Davis Restoration to any of our friends or family if they have a need. We give Chris a 10++ !!!!!! Jason & Pam FontaineServices:Mold mitigation,Mold inspection
Vanessa JR Long: Service:Water damage-related cleanup repairPositive:Professionalism
Lauren Randall: From the first phone call to the final day of the work being completed, all interactions with the employees of PaulDavis were informative, polite, thorough, and professional. The schedule for the work was followed as planned and the completed work is of excellent quality. The crew working in our home were very compotent, respectful, prompt, and maintained a neat and orderly workspace. We are very pleased with the entire experience. Thank you.Services:Water damage-related cleanup repair,Painting
Maria Glebus: Very good work.Service:Remodeling
Edwin Albaladejo: Great people to work whit. Thy are alsom.
Jon Carter: Great business very professional and customer oriented
Janet White: I have to say that your company is wonderful. When I had the flood in my kitchen your workers were at my home within a hour and a half. even though it was a Sunday. they were very professional. the water restoration department was great. After that was completed the the reconstruction team took over and worked with my insurance company to repair all the damage done by the flood. even going above and beyond. I would highly recommend your company..Services:Remodeling,Water damage-related cleanup repair
Kenzi: Everyone who came into my home were extremely friendly and caring about the home and my family. They were all so respectful during every part of the cleaning process. I would definitely recommend Paul Davis and their crew to anyone that needs these services Thank you so much Denise B.Service:Fire damage cleanup repair
Rob Cunjak: Services:Water damage-related cleanup repair,Mold inspection,Water damage-related mold removalPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Carolann Tebbetts: Positive:Professionalism,ResponsivenessFantastic team work to get our rooms dried out, fixed up, and put back in use!Service:Water damage-related cleanup repair
John OBrien: Talk about impressive!I came home from vacation to find my basement flooded and stinking to high heaven. I called Paul Davis first thing Monday morning asking for help and direction. Karen assured me that the Paul Davis team would be out shortly to help. They arrived at noon, accessed the damage and immediately started the remediation to mitigate the problem. The team was extremely professional in every respect including all covid aspects! They returned each day for the remainder of the week until our basement was completely dry and the musty smell gone. I highly recommend Paul Davis Restoration Services!Services:Water damage-related cleanup repair,Flooring,Mold inspection,Water damage-related mold removal

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